Sydney Hieber

637 Wyngate Pointe Lane Draper, UT 84020 Phone: (352) 278-4866 E-Mail:
sydney.hieber@gmail.com

Objective
I believe that if you are not learning something new every day, then you are not growing. I
enjoy learning anything I can from my surrounding environment and approach all situations
with the intent to learn something new. My work experiences have taught me a tremendous
amount about organization, coordination and time management.

Experience
Hilton Worldwide

February 2014 Present

Waldorf Astoria Park City, Hilton Hawaiian Village, Casa Marina A Waldorf Astoria Resort
Restaurant Supervisor November 2014 - Present
Managing and communicating effectively with others
Execution of training, assisting in Wine Education
Organizing vital reports of daily numbers and service
Adjusting staffing needs daily and scheduling
Coordinating and executing private dinners and holiday celebrations
Menu Coordination, space reservations and preparation, staffing and execution
Conducting Pre-Service meetings each day to ensure the team is informed of VIP
guests and hotel wide events
Task Force, Casa Marina, Waldorf Astoria Key West
Proficient use of Microsoft Word, Excel, PowerPoint and Outlook on both Mac and PC
Restaurant Server February November 2014
Ensuring guest service in a fine dining situation
Executing fine dining service on a daily basis
Training on-boarding team members

The Grand America Salt Lake City

November 2011 February 2014

Operating pastry story La Bonne Vie

Fine dining service during Afternoon Tea
Proficient use of Micros

Sandpearl Resort

July 2012 December 2012

Restaurant Hostess
Proficient use of Open Table
Responsible for organizing reservations nightly with covers up to 250
Responsible for organizing floor plans for servers on a nightly basis.

Education
University of Utah

August 2011 August 2015

I entered the University with the Top Ten scholarship, which is awarded to those students
who graduated within the top 10% of students in the state. Earning a Bachelors of Science
in Parks, Recreation and Tourism with and emphasis in Hospitality Management, I had the
opportunity to learn a multitude of skills not limited to eMarketing, financial management,
and hospitality management. During my time at the University of Utah, I was on the Deans
List for multiple consecutive semesters.

Certification

Introductory Certification Court of Master Sommeliers

November 2015

Successfully passed the Introductory Course and Examination for the Court of Master
Sommeliers.