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Study on Turn Around time for

Radiology- Ultrasound service


in JSS Hospital

SUBMITTED TO,
MRS.BABITA,
ASSISTANT ADMINISTRATIVE OFFICER
JSS HOSPITAL,
MYSORE

SUBMITTED BY,
Students of MBA HA
2nd semester
MEGHA SATHYAN
MEGHANA S.N
FAIZ AHMED
SHYLAJA K.C
SAGAR

TITLE: Study on Turn Around time for Radiology- Ultrasound


service in JSS

Hospital.

OBJECTIVES:
1. To identify or observe the Work flow of Ultrasound service in
Radiology department.
2. To determine the average Turn Around time for Ultrasound
service in Radiology department.
3. To give Recommendation.

METHODOLOGY: An Observational study was conducted on


4th and 5th March 2016, from 9am to 1pm by a team of four
members with the sample size of 4 cases.
The samples were taken from General medicine OPD, OBG OPD
and the work flow was observed and process chart was drawn
basing the patient move from OPD to Radiology.

OBSERVATIONS:
Sl. No A

9:0
0
AM

15
mi
n

21
mi
n

4
mi
n

20
mi
n

15
mi
n

9:0
5
AM
9:0
7
AM

30
mi
n
3
mi
n

25
mi
n
55
mi
n

5
mi
n
5
mi
n

2
mi
n
20
mi
n

9
min
47
sec
5
min

Tot
al
tim
e
1 hr
15
min

13
mi
n
42
mi
n

1 hr 25 min
27
min
2 hr 1 hr 19
5
min
min

10
AM

5
mi
n

19
mi
n

6
mi
n

17
mi
n

35
mi
n

1 hr 1 hr 8 min
12
min

13 30
mi mi
n
n
25
sec

5
mi
n

14
mi
n
75
sec

26
mi
n
25
sec

5 hr 2 hr 24
14
min 25
min sec
75
sec

Avera 9:0
ge
0
timin AM
g

A=Reception time
B=OPD time
C=Billing time
D=Ultrasound registration
E=Call for procedure

12
min
55
sec
10
min
41s
ec
9
min
36
sec

Departme
ntal time
(D-G)
48 min 47
sec

F=Procedure time
G=Report time