DeepSutaria

50 Clementine Sq.,Scarborough, ON, M1G 2V7

Cell: 647-772-6006
Email: deepsutaria51@gmail.com, Website: deepsutaria51.weebly.com, LinkedIn: https://ca.linkedin.com/in/ds2103

SUMMARY
Looking for a position of BankCustomer Service Representative with TDBankwhere my
well-honed customer service skills and finance background will be utilized to provide excellent
support to customers.
HIGHLIGHTS
Banking
Technology
Service oriented
Sharp problem solver

Energetic work attitude

Extensive Customer Service
Representative
Proficient in Microsoft Word, Excel
Professional in appearance at all times
SKILLS AND CAPABILITIES

Good knowledge of banking procedures and systems.

Self driven and highly motivated.
Strong computer and mathematical skills.
Professional appearance.
EXPERIENCE
Customer Service Representative, 07/2012 to 05/2013
Axis Bank - Nadiad, Gujarat
Opened new customer accounts, including checking, savings and lines of credit.
Researched and resolved customer issues on personal savings, checking and lines of credit
accounts.
Customer Service Representative, 04/2015 to Current
Toronto Transit Commission - Toronto, O N
Referring and redirecting inquiries to appropriate departments.
Providing transit information at outside events as required, and performing related duties
as assigned.
Responsible for treating passengers and/or employees with respect and dignity and
ensuring the needs of passengers or employees with disabilities are accommodated and/or
addressed.
Tutor, 02/2015 to Current
Brilliant Tutor - Toronto, O N
One-to-one tutoring for students and to teach them following subjects.
Grade 10 Mathematics Science Grade 11 Mathematics Physics Chemistry Grade 12
Calculus Geometry & Discrete Mathematics of Data Management Physics Chemistry.
Security Officer, 04/2015 to Current
Stadt Security Inc. - Toronto, O N
Secures premises and personnel by patrolling property; monitoring surveillance equipment;
inspecting buildings, equipment, and access points; permitting entry.
Obtains help by sounding alarms.

Professor, 07/2013 to 07/2014

Valia Polytechnic College - Ankleshwar, Gujarat
Teach courses in their subject area (Chemistry, Heat transfer, Fluid Flow Operations,
Organic Chemistry).
Work with students who are studying for a degree or a certificate or certification or are
taking classes to improve their knowledge or career skills.
Develop an instructional plan (known as a course outline or syllabus) for the course(s) they
teach and ensure that it meets college and department standards.
Plan lessons and assignments.
EDUCATION
Post Secondary Diploma:Business,2016
Centennial College- Scarborough, O N , Canada
GPA 3.40/4.5
Bachelor of Engineering:Chemical Engineering,2012
Gujarat Technological University- VallabhVidhayanagar, Gujarat, India
CGPA 7.41/10