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(216) 630-0536
inna.grig@ymail.com
SUMMARY
Health Information Management student looking to utilize recent education and medical billing experience in a
hospital setting. Extremely efficient in Microsoft Office Word, Excel, Access and typing skills of 60 WPM.
Fluent Russian, Ukrainian, Bulgarian.
EDUCATION
Sinclair Community College, Dayton, Ohio
Pursing Associate Degree of Applied Science in Health Information Management
Expected Graduation May 2016
Coursework includes: ICD-10-CM, CPT, Medical Terminology, Anatomy and Physiology
EMPLOYMENT EXPERIENCE
Quadax Middleburg Heights, OH
Insurance Specialist
September 2015 Present
Follow up and resolve outstanding accounts receivable balances using payer correspondence, portals and
making necessary phone calls
Respond to payer correspondence requests such as completing provider claim reconsideration/appeal forms
and submitting requested additional information for claim adjudication
Submit appeals for denied claims to correct payers within the timely filing frame to insure correct
processing and reimbursement
Investigate electronic claim rejections, correcting errors to move claim forward to adjudication
Verify patient eligibility, rerouting Blue Cross Blue Shield claims to correct local plan to avoid unnecessary
denials
Medical Records Specialist
February 2015 September 2015
Review patients medical records on file to identify missing information, entering and updating patients
accounts when necessary
Contact physicians and health information management departments to request medical records
Contact patients to follow up on consent forms to ensure we have correct mailing address and answer any
questions patients may have regarding the billing process
Review and send requested medical records to insurance companies
Work with case managers and client representatives when special case handling is required
Meet process standards by completing tasks in a timely manner, maintaining an audit score of 100%
Undertake special projects assigned by Management, such as Medicare appeals records
Motor Service Corporation Middleburg Heights, OH
2014 2015
Clerical Secretary
Manage routine administrative and clerical tasks to ensure efficient operation of the office
Answer and forward high volumes of phone calls using a switchboard consisting of 11 extensions
Verify and update accounts in Citrix, ensuring all customer information is correct
Take and distribute messages to staff members ensuring an effective flow of communication
Receive, sort, and distribute incoming mail
Type letters and emails to communicate with customers
Collect, process and interoffice customers payments
Maintain filing system, making certain all files are sorted for easy retrieval
Operate fax machines, copiers and scanners to communicate with customers and other organizations
Review files and records, make phone calls to verify insurance and do research to answer requests for
information
Nadia and Innas Housekeeping Parma, OH
Part-time Private House Cleaner
Answer phone calls and manage clients appointments
2009 2015