RATHISH

R. PALIKUZHI

59 E John St, Apt 22, Champaign, IL 61820


https://in.linkedin.com/pub/rathish-ramchandran/87/995/6a6

Mob: (217) 904 - 5877

palikuz2@illinois.edu

EDUCATION
UNIVERSITY OF ILLINOIS Urbana-Champaign, IL
Candidate for Master of Science in Technology Management, Aug 2016 GPA: 3.58/4.0

UNIVERSITY OF PUNE Pune, India
Bachelor of Engineering, Information Technology, Jun 2009 Grade: 66% (First Class)



EXPERIENCE
TECHNOLOGY ANALYST, Documentum CMS system Oct 2013 - Jul 2015
Infosys Technologies Ltd. Pune, India

Worked as acting Team Lead to maintain server infrastructure, provide incident management and release
support of the CMS system of major USA food supplier- Sysco Foods
Recruited and coached 4 new members to the team and ensured SLA adherence and ITIL best practices
Collaborated with project manager, architects, third party vendors and business units for issue resolution
Used MS Project to plan deliverables for multiple releases, assign resources and track progress

TECHNICAL CONSULTANT, Production Applications Dec 2012 - Oct 2013
Telenet N.V. Mechelen, Belgium
Worked as onsite SPOC for all critical issues and executed release support, incident management and
problem management activities for Belgiums leading telecommunications provider- Telenet
Lead team to plan, design, implement and test a server architecture improvement using Agile
methodology, thereby optimizing website performance and reducing load time by 50%
Automated manual business task of de-installation of TV lines using Shell scripts and VB macro, thereby
reducing effort of 3 man-hours per day and reducing revenue leakage of 14000 Euros per week

SOFTWARE ENGINEER, Infrastructure Upgrade Project Jul 2009 - Dec 2012
Infosys Technologies Ltd. Pune, India
Migrated 100+ applications of telecommunications client to new set of servers

Parsed client requirement to design, code, test, debug and deploy applications in Waterfall SDLC
Created migration plan and maintained migration documentation, solution database and go-live run book

SKILLS
Language: Spanish (Beginner), German (Intermediate)
Technical: JAVA, JDBC, HTML, XML, SQL, Shell Scripting, Oracle 11g, IBM WebSphere, SOAP UI, UNIX, BMC
Remedy, Cacti Monitoring tool, Oracle RUEI tool, Captiva, MS Project, JIRA

ACTIVITIES/LEADERSHIP
Member, UIUC GLOBE Leaders program, Jan 2016 - Aug 2016
Participant, Illinois Leadership Certificate Program, Sep 2015 - Apr 2016
Finalist, GSCMI Global Supply Chain Case Competition, Purdue University, Jan 2016

AWARDS
Sysco Foods USA Dynamo Award, Documentum CMS System, Infosys, 2014
Infosys Bravo Performance Award, Production Applications, 2012
Platinum Team Award, Platform Upgrade Project, Infosys, 2010