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a.bonacuse@gmail.com| (216) 269- 5735 | 16303 Lake Ave. Lakewood, Ohio 44107
EDUCATION
University of Cincinnati, Cincinnati, Ohio
Bachelor of Arts, Organizational Leadership, Expected April 2016
Human Resource Track, Minor in Business Administration
Secretary, Senior Class Officer, University of Cincinnati, April 2015-Present
University of Cincinnati Ivy Chain, University of Cincinnati, December 13th, 2014
EXPERIENCE
Managed by Marriott at Covington Courtyard by Marriott, Covington, Kentucky
Guest Services Representative, January 2016 to Present
Anticipate guests needs while proactively resolving guests issues by granting requests in a professional timely manner
Manage guest arrivals including processing cash, debit and direct bill payments
Maintain a high energy enthusiastic approach to both internal and external customer service
The HealthCare Connection, Lincoln Heights, Ohio
Human Resources Intern, January 2015 to Present
Audit I-9 forms, personnel files, credentialing and medical records
Prepare unemployment claims and assist in representing THCC in unemployment hearings
Conduct employment verification, prescreening interviews, and exit interviews
Resolve employee disputes and extend job offers
Designed and re-implemented uniform clothing policy and program
Researched, developed, and designed volunteer program and policies to relieve THCC from liabilities
Lincoln Electric, Euclid, Ohio
Corporate Human Resources Intern, May 2015 to August 2015
Implemented standardized exit interview process for interns and co-ops
Analyzed peer group proxies and prepared report on executive compensation featuring long term incentives
Recreated Asia-Pacific onboarding process to standardize process for all regions and hiring managers
Facilitated country-to-country moves and resolved expatriate issues
Maintained corporate personnel files
Updated Restricted Stock, Stock Options and Long-Term Cash retroactively
Cleveland Leadership Institute- (i)Cleveland contributor
University of Cincinnati New Student Orientation Office, Cincinnati, Ohio
Student Orientation Coordinator, January 2014 to August 2014
Scheduled and conducted interviews while following procedure to hire potential candidates
Coordinated and implemented training for new employees
Effectively exercised oral presentation skills while speaking to 500+ future bearcats and parents
Managed 30+ entry level student workers
Helped University of Cincinnati to comply with employment law in regards to SOLs hours worked
Student Orientation Leader, April 2013 to August 2013
Acclimated students to their new environment by providing them with information about campus resources
Assisted in the preparation, organization, and presentation of orientation activities, materials, and programs
Publicly presented crucial information to diverse audiences of 500+
Acted as a liaison between departments and new students
Alexandra Bonacuse
a.bonacuse@gmail.com| (216) 269- 5735 | 16303 Lake Ave. Lakewood, Ohio 44107
Womens Chorus, University of Cincinnati August 2012- January 2014