17/11/2015

9callcentrejobsresumesamples,examplesdownloadnow!

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1.CallcentrejobsresumePostedbyPrateekBajpai

Freshersresume
Fresherengineerresume
Civilengineerresume

RamjiSharma

MBAfreshersresume

EmailID*****@gmail.comContactNo.+91******

Electricalengineerresume

CareerObjective

ITprofessionalresume
ITfreshersresume

Tobeassociatedwithprogressiveorganizationthatgivesmescopetoapplymyeducationaland
professionalskillsandprovidesmewithadvancementopportunityandknowledgeempowerment.

Experiencedresume
Graduateresume

BPOresumeforfreshers

CAresume

Freshersresume

Javaresume

Freshgraduatesampleresume

Javadeveloperresume

CareerSummary

Jobsresumesample
Webdeveloperresume

Acustomerorientedandexcellentcommunicatorpossesses3+experienceasCustomerSupport

Webdesignerresume

Executive.

Callcentreresume

Excellentinconveyingtheclientsrequirementtotheteamleader.
Excellentinconvertingthecoldcallsintonewassignment.
Experitseintakingfollowupondailybasis.
Expertiseinworkingwithateam.

Accountantresume
ITsuppportresume
ITdirectorresume
Teachersresume

PersonalityTraits

Lecturerresume

Unmatchablecommunicationskillsinwrittenandverbalboth.

Maketingresume

Strongmotivationalandlogicalskills.

Nursesresume

Abilitytopersuadethepeople.

HRresume

Abilitytoproducethebestresultinpressuresituation.

KeyresponsibilitiesHandled

Networkengineerresume
Operationsresume
Officeassistantresume

Attendingescallationcallsapartfromtakingnormalcalls.
Conveyingtheclientrequirementstotheteamwithregardstotheprocess.
Attainingdaily,weeklyandmonthlytargetsspecifiedbytheprocess.

Professionalresume
Projectmanagerresume

AdheringtothescheduleasprescribedbytheTL.

Actorresume

Providingthefeedbacktotheprcessmanagerattheendoftheday.

Businessanalystresume

ComputerKnowledge

Computerscienceresume
Cabincrewresume

Wellversedinworkingwithcomputer.

Doctorresume

InternetSavvy

DBAresume

Achievements

Graphicdesignerresume
Webdesignresume

Converted6%coldcallsinnewassignementinfinancialyear20102011.
Achievedtargetinthreesuccessfulmonths.
ReceiveBestEmployeeAwardin2011

Networkingresume
Internshipresume
ITmanagerresume

Employer
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Journalistsresume

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WorkingasCustomerSupportExecutiveinABDSolutionsfrom2010Present.
WorkedasCustomerSupportExecutiveinSDFSolutionsfrom20092010.

Academia

Procurementresume
QAresume
Realestateresume
Retailsalesresume

GraduationfromASDUniversity.

PersonalDetails

Softwaretesterresume
Softwareengineerresume
Salesexecutiveresume

LanguagesknownHindi,English
DOBMM/DD/YYYY
AddressSSJKBJS

Xrayresume
Yogateacherresume

2.CallcentrejobsresumePostedbyRajvardhanRane
BAD
Happycolony,Plotno.04,
Brown,TB6546
Contactno.6545******
Emailidbead888@rediffmail.com

CareerObjective:
SeekingapositiontousemyfunctionalSkillstoPerformasanindividualandhelpthecustomers
toresolvethereproblemsleadingateamwithgreaterefficiency.

Skillsets:
Strongwrittenandoralcommunication
Goodinterpersonalabilities
Quicklearner
TeamPlayer
Indepthtechnicalknowledgeofhomeappliances
Goodreasoningability
Confident

TrainingAttended:
Knowledgeofvoicemodulation
AccentNeutralization
Othercommunicationskills
Voiceprocesstraining
ProductKnowledge

Employer
XYZservicesfrom20**tilldateasCustomercaremanager
EFGcentrefrom20**to20**asJr.CustomerCareExecutive

ResponsibilitiesHandled:
Providingcustomerservicesandunderstandingtheneedsoftheclient
Managingtheteameffectivelytoensureachievementoftargetandperformance
Presentationofproposalsforbusinessdevelopment.
Establishingworkplans
Delegatingassignmentstoteammembers
Supportingcustomersbyemailingandonlinechatsbygivingthemtechnicalsolutionoftheir
productinuse
Documentingproblemsofaparticularproductinlargenumbers&reportingtocompanyand
concerneddepartment
Reviewandsignoffonrequirements,processflows,gaps,anddesigndocuments.
Tostudythefunctionalityandbusinessprocesschangesandsuggestnecessaryactionstobe
takenandtrainingtobeprovidedtotheteammembers

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Socializethechangesinbusinessprocessesandorganizationaldesign
Trainingthenewemployeesinthevoiceprocessaswellasinthetechnicalitiesoftheproductto
providesupporttocustomers
Generatingleadsandbusinessopportunities.
Communicatingwithclientsregardinggrievancesfromthecompanyandalsogivingnew
informationonnewproductsorservices.
Makingcallstothecustomeraftergenerationoftheirfirstbill
Determiningtheneedsoftheclient
Overseeingthequalityofdeliverables

Academia
BAfromCuniversitywith**%
HSCfromWSchoolwith68%
SSCfromWschoolwith77%

Achievements
Awardedasbestemployeeofthemonth
Participatedindebatecompetition
Participatedinpaperpresentationcompetition
Achievedtarget100%inJanmonthwithEFG

PersonalDetails:
DOB:02.08.19XX
Languagesknown:English,Hindi,Marathi
Address:Flatno.B12,GreenColony,K3delta,NZ35436
Hobbies:Playingchess,Makingfriends

3.CallcentrejobsresumePostedbyRajvardhanRane
Lucky
Catstreet,45thfloor,
Mickey5,Mas24
ContactNo.56******
EmailidLucky***@aol.com

Objective
SeekingtojoinaCallCenterwhereIcanutilizemysalesandmanagementexpertisetoleadprofit
andproductivitytothehighestlevels

Professionalskills:
Outboundandinboundprograms
Excelatleadsourcegeneration
Excelatgettingjobdone
Flexibleinallphasesofthecallcenter
Rebuttaltrainingforallprograms.

Skillsets:
Excellentinterpersonalskills
Excellentcommunicationskills
Convincingability
GoodcommandoverEnglish

ProfessionalExperience:
TservicesasManagerMedia&Salesfrom20**tilldate
OPservicesasTeamleaderfrom20**to20**

KeyResponsibilitiesHandled:
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Trainingandmanagingboththeprocurementofqualityleadsthroughoutboundpredictivedialing,
managedlists,continuousinboundcalls
Managingentireconfirmationstafftosupportupwards
Monitoringlivecallsandsubmittedleads.
Responsibleforproducingalldispositionreports,allcallcenterusagereports,allagent
productivityreports
ResponsibleforproducingallkindofreportsincludingDispositionreports,usagereports,agent
productivityreportsanddisciplinarywriteupsandretraining.
Monitoringqualityandquantityofleadacquisitionprocess
Responsiblefordirectmarketing
DaytodayinvolvementwithSalesManagerandincreasedsalesstaff.
Responsibleforleadgeneration
Responsibleforoutboundcanvassingcrewforleadgeneration.
Responsibleforrepresentingsomeofthelargestbrandnames
Createdalldialingcampaignsfordifferentdevelopers
Currentlyworkingwithfivedevelopersandfiftydifferentdestinations.
Trainedemployeestocrosssellnotonlydifferentdevelopersbutdifferentoffersaswell.
Utilizingtimezonedifferencestofurtherincreaseproduction.
CreatedEmployeeGuidelinesOperationsManual
DirectedtheCallCenterforalltheoutboundtelemarketing
Conductingmeetingstosetdaily,weeklyandmonthlygoals.
Conductedoneononeswithalllevelsofstaffandfollowedupwithnecessarydisciplinary
procedures.
Responsibilitiesincludejobplacementthroughnewspapersandfairs.
Trainingofallsupervisorsthroughgoalorientationandmotivation.
SupervisedandmotivatedmanagersofInboundCallCenter.

Education:
BAincommunicationfromHcollegewithI%
HSCwithBgrade

Extracurricularactivities:
Participatedinintercollegecompetitioninsports
Participatedinpoetrycompetitionatdistrictlevel
Organizedeventsincollege

PersonalDetails:
DOB:04/04/19**
Languagesknown:English,Hindi,Tamil
Interests:Decorating,Dancing,Peotry

4.CallcentrejobsresumePostedbyShobhnaBhati
ManojXXXXXX
Contact:XXXXXXXX
EMailId:XXXXXXX@yahoo.co.in

CareerObjective:
SeekingapositionasaSeniorTSOinanoutboundprocessBPOwhereIcouldgrowalongwith
theorganizationbyusingmyknowledgeandskills.

Qualification:
ArtsgraduatefromXXXXXCollegeinyearXXXXXwithXX%.
PassedhighersecondaryfromXXXXBoardinyearXXXXwithXX%.
PassedhighschoolfromXXXXBoardinyearXXXXwithXX%.

Experience:

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CompanyName:XXXXXXX
Designation:Telesalesofficer(TSO)
Duration:SinceXXXXyeartotilldate

WorkProfile:
Callingtothecustomers.
Givingthedetailsoftheproduct.
Sellingtheproducts.
Toachievethemonthlyaswellasdailytarget.
TosendthedailycallreporttotheTL.
CoordinatewiththeTLforthetargetsandproductupdate.

Achievement:
AwardedasBestTSOforcontinuouslyfourmonthsforachievingthetarget.
WithinayearpromotedasSr.TSO.

Keyskills:
TargetOriented.
Teamworking.
Softandpolitenature.
Goodsellingskills.
Goodconvincingskills.

Hobbies:
Internetsurfing.
Playingcricket.
Visitingnewplaces.

Personaldetails:
Dateofbirth:XXXXXXXX
Languagesknown:English,Hindi,andXXXX
Address:XXXXXXXX

5.CallcentrejobsresumePostedbyShobhnaBhati
NakulXXXXX
Contact:XXXXXX
EmailID:XXXX@yahoo.co.in

Objective:
TosecureaseniorlevelpositioninoutboundcallcentrewhereIcouldcontributeinbettergrowth
andprofitoftheorganizationbyusingmyskillsandexperience.

Experience:
CompanyName:XXXXXXX
Designation:Telesalesoffice(TSO)
Duration:since1year

Profilesummary:
Responsibleforsellingtheinsurancepolicy.
Callingthecustomersandexplainingthemabouttheplans.
Solvingthecustomersallqueries.

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Takingappointmentfromthecustomerssothesalesteamcangomeetthem.
Takingregularfollowupoftheprospectcustomers.
Responsibleforachievingthedailyandmonthlytargets.
Tocoordinatewiththeotherteammembers.
Maintainingthedailyandmonthlyreports.
HelpingthenewTSOsintheirwork.

Achievements:
Ineachmonthdonemorethanthetarget,andawardedasthebestsalespersonfor6timesina
year.

Qualifications:
CommercegraduatefromXXXXXUniversityinyearXXXXXwithXX%.
PassedhighersecondaryfromXXXXXXSchoolinyearXXXXwithXX%.
PassedhighschoolfromXXXXXSchoolinyearXXXXwithXX%.

Certificationcourses:
DiplomaincomputersfromXXXXXXInstitutewithXGrade.
DiplomainsellingandsoftskillsdevelopmentfromXXXXXInstitute.

Strengths:
Goodsellingskills.
Goodconvincingskills.
Politeinnature.
Goodcommunicationskills.
Multilingual.
Targetoriented.
Timebound.

Extracurricularactivities:
PlayednationallevelbadmintonchampionshipinyearXXXXX.
Statelevelchampionofswimmingcompetitionforcontinuetwoyears.

Hobbies:
Playingbadminton.
Swimming.
Dancing.

Personaldetails:
Dateofbirth:XXXXXXXX
Languagesknown:English,Hindi,andXXXXXX
Address:XXXXXXX

6.CallcentrejobsresumePostedbySonaliTaste
JKL
91800*******
jgh87@email.com

Objective:
Tomakeacareerintheoutsourcingindustrythathelpsbuildupmyfuture.

CoreCompetencies:
Strongcommunicationskills(writtenandverbal)
Goodinterpersonalskills.
Abilitytounderstandthecustomersproblem.

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Goodproblemsolvingability.
Enthusiastic.

EducationalQualification:
BachelorofScience(Maths)fromSHUUniversitywithFirstclass
HSC(Science)fromSJOBoardwithdistinction
SSCfromSNUBoardwithdistinction.

WorkExperience:
WorkingasCCRatISNBPOCentre
(SinceJune2009)
Handletheinboundcallsofthecustomers
Compilingthedataofthecustomerinthesystem
Understandingthequeriesofthecustomers
Solvethegeneralissuesofthecustomers.
Routingthecallstothetechnicaldepartmentfortechnicalqueries.
MarketingtheproductsoftheCompanyClient.
GeneratingrevenuethroughSalesoftheClientproducts.

Trainingsattended:
Voice&AccenttrainingarrangedbytheCompany.
TrainingonHardware&SoftwareproductsoftheClientarrangedbytheCompany.

Achievements:
WontheBestSalesCCRfor2monthsconsecutively.
Wonvarioussingingcompetitionsatschool&Collegelevel.

PersonalDetails:
Birthdate:130119**
Address:28,LinkingPark,SKO.
LanguagesKnown:English,Hindi&Marathi

7.CallcentrejobsresumePostedbySonaliTaste
STP
91901955****
SP_234@gmail.com

CAREEROBJECTIVE:
TojoinaCallCentretoenhancemyverbalandcommunicationskillsandtocompletethegiven
taskstoaidingrowthoftheorganization.

EDUCATIONALDETAILS:
BachelorinCommerce(B.Com)fromPVCUniversity.
HSCfromStateboardwith1stclass.
SSCfromStateboardwith1stclass.

SKILLS:
MSWord,Office,ExcelandPowerpoint.
Handlingandresolvingcustomercomplaints.
Understandingofcustomerserviceprinciplesandpractices.
Abilitytomultitask.

EXPERIENCE:
WorkingatNSJCustomerUnitsinceApril2010

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Handlingtheinboundcustomercalls.
Handlingtheenquiriesofthecustomers.
Understandingthecustomercomplaints.
Resolvingthecustomerissues.
Assistingthenewjoineeswiththecalls.
WorkedinTRECompanyfromMarch2008toMarch2010.
Makingcoldcallstothecustomersforproductsale.
Collectingthecallingdatafromvarioussources.
Understandingthecustomerrequirements.
Assistingthecustomerswiththepurchaseofdifferentproductsalongwithaccessories.
Achievingsalestargets.
Meetingtheclientsdemands&targets.

AWARDSANDACHIEVEMENTS:
1stPrizeinDanceCompetitionatPVCUniversity.
HaveparticipatedinvariousSportsEventsinmyCollege.
HaveparticipatedinCulturalActivitiesinmyCollege(Certificates).

INTERESTS:
InternetSurfing.
Travelling.
Dancing.

STRENGTHS:
ExcellentVerbalandCommunicationskills.
Meetingperformanceandspeedtargets.
Remainingcalmunderstressfulsituations.
Problemsolvingandresolution.
Assertive.
Confident.

PERSONALINFORMATION:
Address:121,AshfieldPark,PingStreet,WAC.
Dateofbirth:04/01/19**
LanguagesKnown:English,HindiandGujrathi.

8.CallcentrejobsresumePostedbySonaliTaste
IJS
Dnj_923@ymail.com
919200******

Objective
Tomakeachallengingcareerinthefieldofoutsourcing&enhancemyskills&knowledgetoopen
upabrightfuture.

CoreCompetencies:
Effectivecommunicationskills.
GoodcommandoverEnglishlanguage.
Polite&Humble.
Optimist.
Confident.

Skills
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ProficientinMsWord&Msexcel.
Peoplemanagement.
Callmonitoring.
Problemresolution.
Training.

WorkExperience:
WorkingasateamleaderatJDIInfosystemssinceApril2008.

Keyresponsibilities
Monitorcallstoensurepositivecustomerexperienceandprovidedirectfeedbackonobserved
performance.
Managingtheteamtargetaswellasindividualtargetofteammembers.
RepresenttheteaminmeetingsandconferencecallswithClusters.
MISreportingaswellasoptimumutilizationofresources&system.
Ensuringteambondingandteaminteraction.
Cocoordinatingwithdifferentdepartments.
WorkedasaCustomerCareExecutiveatMSDSystemsfromJuly2004toMarch2008.

Keyresponsibilities
Handletheinboundcallsfromcustomers..
DocumentallcallswithregardstocustomerinquiresaccuratelyusingCallTrackingSystem.
Providequalitycustomerserviceoneverycall.
Communicateclearlyandeffectivelywithclients.
Communicateclearlyandeffectivelywithcustomers.
Promoteteamworkandcallcentresuccess.
Buildingupgoodrapportwithcolleagues&otherteammembersforefficientworkresults.
WorkedasaCustomercareRepresentativeatMSPNetworksfrommarch2003toJune2004.

Keyresponsibilities
Handlingthecustomerenquiries.
ProvidingtherelevantinformationtothecustomersabouttheCompanyproducts.
Achievingsalestargets.
ProvidingafterSalesservicetothecustomers.
Solvingthecustomerissues.

Qualification:
BComwithFirstClassfromNSIUniversity.
HSC(Commerce)fromStateboardwithdistinction.
SSCfromStateBoardwithFirstClass.

Achievements:
WontheBestTeamLeaderprizeintheCompanyforconsecutive3quarters.
WontheBestTeamawardfor2years.
ParticipationinvariousculturaleventsorganizedbytheCompany.
OrganizedvariousprogramsfortheTeamtoenhanceTeamBuilding.
Wonseveralprizesatschool&collegelevelinSports&otherculturalevents.

PersonalDetails
Dateofbirth:30.10.19**
LanguagesKnown:English,Hindi&Spanish.
Address:A1,GulmoharSociety,weststreet,NSI.

9.PostedbyAnupriyaNiranjan
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AhshanXXXX
Mob:98********
Emailid:ahshan.*******@gmail.com

Objective:
Beingambitiousconfidentandresultorientedpersonwouldliketofaircareerinreputed
organizationlikeyoursandadvicearespectable.

Skills
MSOffice,Windows7&XP
Userfriendlywithinternetandsurfing.

PersonalQualities
Positiveattitude.
ExcellentCommunicationskillstointeractindividuals.
Humorous

Achievements
Buildafootballteamatcollege.
WonEssaywritingcompetitionincollege.
StoodsecondinDebatecompetitionincollege.

AcademicQualifications
B.comfromUniversity1in20XX
12thpassedfromMPBoardin20XX
10thpassedfromMPBoardin20XX

AcademicProjectsUndertaken
Project:XXXXX
DonethisprojectinXXXX.
Itisafinancialsettlementproject.
Project:ABC
Thisprojectincludesmarketingskills.

ExtraCurricularactivities:
GoodinSports.
Partofdramateamincollege.

Personaldetails
DateofBirth:2.08.19XX
LanguageKnown:English,Gujrati&Hindi

WriteyourcommentShareKnowledgeandExperience
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Callcentrejobsresume

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SwatiApte
EmailID****@gmail.com
CareerObjective
Young,mature,enthusiastic,quicklearnerandexperiencedprofessionalwithkeeninterestin
CRM.
CareerSummary
Aproactive,dynamicanddedicatedindividualtoworkeffectivelyandprioritizejob
responsibilities.
Proficientlyinleadtheteamintooperationalgrowthandmaximizationofcustomersatisfaction
services.
Expertinproactivelybuildrelationshipswithcustomers.
PersonalityTraits
Abilitytomotivatepeopleanddealwithmulticulturalandmultilingualpeople.
Possessexcellentcustomercare,clientrelation,administration,communication,negotiation,
management,
ExcellentinterpersonalandPCskills.
Goodanalyticalandproblemsolvingskills.
KeyResponsibilitiesHandled
ReportdirectlytotheGMSourcingHead
Responsibleforcoordinatingwithallvendorsacrosslocationontimelysuppliesofmaterial
Continuousfollowupswithdesigneratshowrooms,logisticsatwarehouse,installationteam&
theend
customers
Ensuresmoothfunctioningoftheprocessandcompliancetoproceduresandpolicyguidelines
Reviewpersonnelevaluationformsandputforthanychangestotheseniormanagement.
PrepareMISonaweekly,monthlybasispresentingsales,revenue,targets&feedbacks.
Monthlyfirsthandcustomerfeedbacksonproductdelivered,suggestions,anyqueries,any
disparities.
ResponsibleforimplementingandmaintainingtheoperationsoftheBPO
Manageateamofteammanagersacross5metrocities
Maintainingandcontrollingfloorefficiencybymaintainingtheproductivityratio,abandon%,
Averagehandlingtime,attritionrateDeskutilization,agentmanning.
Maintainadequateknowledgelevelsonproducts,processesandsystemsused
Ensureproductivitytargetsaremetdaily
Ensurefollowupsaredoneregularly
Developtheteamthroughcoachingandcounseling
Monitoremailsandprovidefeedback
Monitorescalationsandensuretimelyclosure.Also,worktowardsreductioninescalations.
Employer
CRMVendorManagementAllIndiafromOct10Mar11inLTYServices.
CRMOperationsHeadAllIndiafromMar05June10inLPULimited.
Academia
BachelorsinManagementStudiesFirstClass,2004,RTYUniversity
ComputerKnowledge
MSOffice(Word,Excel,PowerPoint)
InternetandEmailapplications

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PersonalDetails
Nationality:Indian
DateofBirth:MM/DD/YYYY
MaritalStatus:Married
Language:English&Hindi

PrateekBajpai1128201212:46AM

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