Office of Leadership and Student Involvement

Staff Program Assessment

The purpose of this form is to report your Program Objectives and Learning Outcomes.
Program Objectives are goals that you want to accomplish in your program(s).
Learning Outcomes are what you want students to know or be able to do as a
result of participating in your program(s).
Complete each section below:
The Walt Disney World Leadership Experience
October 10-15, 2015
Overall Program Objective(s):
What is/are the overall objective(s) to be accomplished by putting on this program?
1. Students will gain a different perspective of leadership through the eyes of a large
worldwide corporation from facilitators provided by Walt Disney World.
2. Students will gain cultural competency through various activities, including the
programs and participating in activities within the Walt Disney World parks.
3. Students will gain an understanding of how to be creative and innovative leaders who
will then bring new ideas to Western Carolina Universitys campus.
OLSI Learning Outcome(s):
Leadership | Communication | Cultural Competence
Ethics and Values | Citizenship | Critical Thinking
Category:
1. Leadership

2. Cultural Competence

3. Critical Thinking

How learning outcome is achieved:

Students will gain knowledge of various
leadership styles from the Walt Disney World
facilitators and how Disney views leadership.
Students will learn about different cultures
that Disney is required to understand and
view on a daily basis, through cast members
and guest attending the parks.
Students will be put in various scenarios
where they will be required to critically think
about solutions that Disney facilitators
provide to them.

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What area(s) of the UCs 2020 Strategic Plan does this program apply to?
Ex: Direction #1, Goal 1.1, Initiative 1.1.3
1.
2.
3.
4.
5.

Direction #1, Goal 1.5, Initiative 1.5.3

Direction #2, Goal 2.1, Initiative 2.1.5
Direction #2, Goal 2.2, Initiative 2.2.2
Direction #2, Goal 2.2, Initiative 2.2.4
Direction #2, Goal 2.2, Initiative 2.2.6

PROGRAM EVALUATION
This portion is designated to evaluate the overall program/event.
Number of participants:

Number of Assessments collected:

83

80

Means of Assessment (Measuring Tools):

Ex: Electronic/hardcopy survey, attendance/participation, course enrollment, GPA, etc.
Hardcopy post-evaluation of the program as well as Passports that students wrote in and
answered questions in during the duration of the program.

Criteria for Success (Initiatives):

How will you know if your objective was successful?
Ex:
Specific # who attended compared to previous years event;
GPA increase by ____ when compared to previous year;
High scores on evaluation, etc.
Note: Please reference the UCs 2020 Plan INITIATIVEs to assist.
Ex: Initiative 1.1.3
This program will be deemed successful if the majority of students who answer the program
assessment score their leadership skills as improved or highly improved, rate this program
as highly relative and resourceful as a WCU student, and have proven their growth within
creativity, cultural competence, innovation, and vision through their entries within their
Passport.

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Assessment Results:
Enter the results of your assessment (any survey information).

LEADERSHIP EXPERIENCE
1. My understanding of leadership strategies has:
60
50
50
40
30
18

20
10

8
4

0
Not Improved

Slightly Improved

Improved

Greatly Improved

2. My understanding of the importance of diversity within an organization has:

47

50
45
40
35
30
25

21

20
15
10

5
0
Not Improved

Slightly Improved

Improved

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Greatly Improved

3. My understanding of the effect culture has on leadership has:

50

44

45
40
35

27

30
25
20
15
7

10
5

0
Not Improved

Slightly Improved

Improved

Greatly Improved

4. My understanding of how creativity can be implemented within a leadership position has:

50
43

45
40
35
30

23

25
20
15
10
5

11
4

0
Not Improved

Slightly Improved

Improved

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Greatly Improved

5. My knowledge of creative leadership has:

45

42

40
35
30
25

21

20
13

15
10
5

0
Not Improved

Slightly Improved

Improved

Greatly Improved

6. My ability to have vision and implement my vision within a leadership position has:
45
39

40
35
30

26

25
20
14

15
10
5

0
Not Improved

Slightly Improved

Improved

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Greatly Improved

7. My ability to understand techniques and tools that can be implemented within a leadership
position has:
60
50
50
40
30
20
10

14

13

0
Not Improved

Slightly Improved

Improved

Greatly Improved

8. My ability to be an innovative leader has:

50

45

45
40
35
30
25
20

17

15

15
10
5

0
Not Improved

Slightly Improved

Improved

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Greatly Improved

9. Overall, I feel that from this program, my leadership skills have:

50
43

45
40
35
30

26

25
20
15

10
5

0
Not Improved

Slightly Improved

Improved

Greatly Improved

PASSPORT
1. Was the Passport provided to you a beneficial resource during the program?
70
60

59

50
40
30
21
20
10
0
Yes

No

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2. Did the Passport provide you with critical thinking scenarios that were relevant to the
program and sessions taught by Disney?
80
70

67

60
50
40
30
20

13

10
0
Yes

No

VALUE
1. Do you feel this program was a valuable resource for you to benefit from as a student at
Western Carolina University?
90
80

78

70
60
50
40
30
20
10

0
Yes

No

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2. Would you recommend this leadership program to your friends?

90
78

80
70
60
50
40
30
20
10

0
Yes

No

3. What was your reason for attending this program? (Check all that apply)
70

66

60

52

50
40
30

22

20
10
0
Entertainment or
Personal

Professional
Development

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Leadership Education

DEMOGRAPHICS
1. Gender:
Male
Female

17
63

21.25%
78.75%

2. Race or Nationality:
White or Caucasian
Black or African-American
Hispanic or Latino
Asian or Pacific Islander
Other

71
3
2
1
3

88.75%
3.75%
2.5%
1.25%
3.75%

3. Age Range:
17 19
20 21
22 23
24 25+

42
33
4
1

52.5%
41.25%
5%
1.25%

27
20
17
13
1
1

33.75%
25%
21.25%
28.75%
1.25%
1.25%

4. Educational year:
1st
2nd
3rd
4th
5th
6th

5. Member of the Freshman Leadership Institute or Leadership Institute?

Yes
No

22
58

27.5%
72.5%

6. Member of a fraternity or sorority?

Yes
No

12
68

15%
85%

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Action Plan (Future goals setting/planning strategies):

How do you intend to use your data to improve/maintain your program(s)?
From the assessment taken by the students, overall the students agree that their various
leadership skills have improved with participating in this program. From the Passports
collected from the students about their overall experience, which includes learning outside of
the program facilitated by Disney, students have gained a sense of cultural competency,
creativity, innovation, and vision by participating in the program facilitated by Disney and by
their participation within the program overall. When asked if students found this program to be
a beneficial resource for them as students at WCU, 97.5% agreed this was an extremely
valuable resource that they are provided and 97.5% would recommend this program to other
students. A majority of the students who attended this program attended because of the
entertainment value, but that did not lessen the value of students attending also to gain more
leadership skills. I feel this opportunity allows Western to reach out to more students by
enticing them with attending a program at Disney but then reels them in with the amount of
information they gain from participating in the leadership aspect. The demographics show that
the participants within the program are generally spread out through 1st 4th year students,
with 52% of the attendees within the 17-19 year old range. Of the 83 student participants,
approximately 27.5% of them are already involved within either the Freshman Leadership
Institute or the Leadership Institute on campus.
From the information provided by the students, I feel confident enough to suggest that this
program was an overall success in terms of the skills and information they acquired through
the leadership portion of this program. I feel as if the information gathered from within the
Passport was also very in-depth and involved critical thinking from the students in regards to
diving deep into various scenarios. From a planning perspective, this program went very
smoothly and no incidents or snags in the process came up.

Completed By:

Date Assessment Completed:

October 20th, 2015

Joshua M. Cauble

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