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was the largest third party health administrator in Lebanon and the Middle East. After
four years in Lebanon, he realized that his business thinking and ethics had become
Americanized after working in the U.S. Thus, he decided to move back to the United
States. He moved to Manassas, Virginia in 2004 to work with Tony Azar on a project at
General Dynamics. After two years he made the final decision to do what he felt most
comfortable pursuing, so he became an independent contractor and created what is
known as Zip Zap IT Solutions.
When asked about what encouraged him to finally break away from these jobs,
Abu-Fadel explains that while he has had many jobs in the past, his favorites have always
been the ones where he works for himself. He admits, I always found myself thinking
that I could do things better, efficiently, or for less cost. Usually, these ideas and
suggestions were frowned upon by my supervisors. It is tough to have your hard work
and time rejected, especially when you only want to do what is best for the customer.
This dedication to his customers is what often keeps him up until the late hours of the
morning, tirelessly working on genuine solutions to issues brought to him by employees
and clientele.
Abu-Fadel does not take all the credit for the success of his corporation,
however; he proclaims that the employees are truly Zip Zap ITs greatest asset. He
describes them as the companys competitive advantage. It is evident that he does not
want anyone on the Zip Zap IT team to feel discouraged, as he once did, so he works hard
to make sure each employee feels valued and unique, as well as thoroughly discussing
and implementing ideas employees bring to the table. To achieve this goal, he stresses
delivering the best possible employee benefits, including starting all employees with 21
Personal Time Off (PTO) and 11 holidays.
When asked about the companys greatest achievement thus far, Abu-Fadel
proudly exclaims, without hesitation, this would be the HUB-Zone Certifications Zip Zap
IT received from the United States Small Business Administration. He also informs that
the company is undergoing the ISO 9001:2015 Certification, which allows for the
creation of a Quality Management System (QMS), while meeting international standards
for design and development. He explains that with this program in place, there will be an
improved level of quality for the entire organization every process, every design and
product, and every customer-deliverable solution. He is confident that both the HUBZone Certifications and the ongoing ISO 9001:2015 Certification will help the company
grow to the next level as it expands within the information technology field.
Through the hard work, dedication, and help from his employees, Marwan AbuFadel has successfully transformed his daydream into a reality. The company is still
young, and both Abu-Fadel and his employees are confident in its future success. With
new certifications and programs being introduced to the company, Zip Zap IT Solutions,
LLC has a long way to go. Abu-Fadel is excited to continue to work hard and watch his
company climb to the top.
mission possible.
Punch
within
public
transportation
platforms.
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to
rediscover
and
busy
transit
platforms
posts
throughout
with
these
The goal of these banners is to raise
brand awareness as well as accurately
portray what Zip Zap IT Solutions is all
about. Founder and CEO Marwan AbuFadel says he hopes that Punchs
strategy will start an introduction
campaign about the existence of Zip
Zap IT Solutions.
Zap
employees.
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