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CONCISE, POLITE, & POSITIVE LETTER

Instructions: Rewrite the letters to make them more concise, polite, and positive.

Dear Mr. Ross:


About the letter you sent last Thursday, I cant answer it because my boss, Ms. Jane, is out of
town. If I gave you any information about the new contract with Hastings Construction
Company, she might not like it. We can only give out that information to major customers.
If Ms. Jane wants you to have the information, Ill have her write to you whe she returns in two
weeks. It might take some time since shes very busy.
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