Zoe Maura Scholes

3487 Lexington Rd. Waterford, MI 48328 / T: 248.259.1278 / E: EY8527@wayne.edu

Seeking education and practicum in Social Work
EDUCATION
Master of Social Work
Bachelor of Social Work
Associates in Liberal Arts

2017 (In Progress)

2016
2011

Michigan State University

Wayne State University
Oakland Community College

EMPLOYMENT HISTORY
Social Work Intern (PATH team)
Community Housing Network, Troy, MI.
2015-2016
Microsoft office experience, clerical work, communicating with partnering
agencies, community outreach with homeless individuals, client intakes,
coordinating services for homeless individuals and families, holding a client
caseload, obtained resourceful knowledge, HMIS trained.
Shift Supervisor
Starbucks Corporation, West Bloomfield, MI.
2008 2015
Cash management, managing deployment, setting up store for sales, working in a
fast paced environment, customer service, meeting the needs of unhappy
customers, inventory management, making drinks, and ensuring cleanliness of
store.
Server
The Sign of the Beefcarver, Royal Oak, MI.
2003 2008
Cash management on register, cutting and preparing desserts, serving customers
food and drinks, managing floor deployment, working in a fast paced
environment, customer service, and meeting the needs of unhappy customers.
VOLUNTEER WORK
Point-in-Time (PIT) Count 2016
January 2016
Canvassing Pontiac, MI of Oakland County to count the amount of homeless
people sleeping in uninhabitable space for that night.
Community Housing Network - Adopt a Family
December 2015
Identifying wrapped gifts and what family they are to be delivered to. Delivering
gifts, taking a photo, connecting with families.
Good Fellows Adopt a Family
December 2014
After receiving a Christmas wish list from a family in need, shopping for toys and
clothes, wrapping all gifts, then delivering food and gifts to families.
Manna Community Meals
November 2014
Soup kitchen for homeless at St. Johns Episcopal Church, preparing and serving
food to the homeless.
AIDS Walk Detroit
September 2013 and 2014
Starbucks corp. organized table passing out coffee and water for walkers.
Blight Busters
July 2012 and 2013
Cleaning up the yards of torn down abandoned houses, laying mulch to create
gardens, painting a mural on an abandoned building.

Zoe Maura Scholes

3487 Lexington Rd. Waterford, MI 48328 / T: 248.259.1278 / E: EY8527@wayne.edu
Seeking education and practicum in Social Work
VOLUNTEER WORK CONTINUED
Meals on Wheels Hazel Park
September-December 2004
Deliver hot meals to elderly residents who cannot help themselves to prepare their
own food.
Campaign Education and Voters rights information
October-November 2004
Worked the polls educating voters rights and campaign information
FIELD EXPECTATIONS
Ultimate goal: Organizing, advocating, and educating on the behalf of at-risk
communities and population.
Interests: Children at risk, poverty, lesbian gay bisexual and transgender community,
women, child welfare, childhood development, mental health (infant and youth), racism,
and urban poverty.
TECHNICAL SKILLS
Customer service / Leadership / Team player / Communication skills

Managing client caseloads

Client assessment and intakes
Homeless Michigan Database
system
Community outreach
Microsoft office savvy
Clerical office work
Time management
Deploying and organizing a work
environment
Customer service in a friendly,
fast-paced work environment
Keeping a calm exterior in times
of stress;

Self-evaluation and analysis;

Searching for constructive
criticism;
Working well with others,
keeping the best interest of
employees and coworkers in
mind;
Communicating needs to the next
supervisor and management;
Cash management paperwork,
handling cash deposits for
business, filing paperwork
correctly and thoroughly;
Inventory management, ensuring
product is on par and not over or
under ordered.