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  • Catherine Brandom Resume 2016 2 2

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    A graduate student with coffee and tea shop managerial experience seeks a position at the moniker group, i.e., barista, cashier, and / or assistant. Solid organizational and problem solving skills, tactful with both customers and co-workers alike. Flexible to work week days, weekends, nights, or mornings.

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    A graduate student with coffee and tea shop managerial experience seeks a position at the moniker group, i.e., barista, cashier, and / or assistant. Solid organizational and problem solving skills, tactful with both customers and co-workers alike. Flexible to work week days, weekends, nights, or mornings.

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    © All Rights Reserved
    Descărcați ca PDF, TXT sau citiți online pe Scribd
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    30 vizualizări1 pagină

    Catherine Brandom Resume 2016 2 2

    Încărcat de

    api-309813940
    A graduate student with coffee and tea shop managerial experience seeks a position at the moniker group, i.e., barista, cashier, and / or assistant. Solid organizational and problem solving skills, tactful with both customers and co-workers alike. Flexible to work week days, weekends, nights, or mornings.

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    © All Rights Reserved
    Descărcați ca PDF, TXT sau citiți online pe Scribd
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    din 1

    Catherine L.

    Brandom
    3244 1/2 Menlo Avenue San Diego, CA 92105 (816)783-3814 CBrandom@kcai.edu

    Objective
    Graduate student with coffee and tea shop managerial experience seeking a position at the Moniker Group, i.e., barista,
    cashier, and/or assistant.

    Profile
    Motivated and personable professional with a background in High School Education, Art, and service industry work.
    Solid organizational and problem solving skills, tactful with both customers and co-workers alike. Communicates in an
    open and transparent manner. Flexible to work week days, weekends, nights, or mornings.

    Skills Summary
    General office skills
    Spreadsheet/Word Processor
    Scheduling and Hiring
    Data Entry

    Customer Service
    Inventory Procurement
    Money Handling
    Expert Coffee/Tea Prep

    Food Preparation
    Art Education
    Ceramicist
    Fiber Weaving

    Professional Experience
    Administration: Management/Assistant

    - Responsible for interviewing, hiring, and training employees. Implemented new caf operations, particularly employee scheduling
    which increased performance and staff reliability. As a result, the caf experienced a growth of positive reviews and patronage.
    - Directly involved with product acquisition and development for the caf. Worked directly with coffee roaster to create a custom
    roasted bean tailored to the needs of a specific market.
    - Engaged in general office duties such as data entry, filing, customer communication, and money handling; as well as maintenance
    such as purchasing and organizing supplies, cleaning and maintaining work areas, and opening and closing the caf.

    Communication: Customer Service/Front-Of-House/Reception

    - Interacted with customers and clients with a professional, polite and firm demeanor over the phone and in-person. Maintained
    calm while being helpful and encouraging when faced with a difficult interaction.
    - Created and sustained a positive environment for both staff and customers.

    Service: Barista/Food and Beverage

    - Expertly recommended and prepared custom coffee and tea drinks, as well as, bakery and deli items. Took great care in the
    handling and organization of food and beverage products.
    - Thoroughly cleaned and maintained all areas above health code regulations. Improved and delegated procedures for cleaning and
    maintenance to uphold a high standard of organization and cleanliness.

    Employment History
    Krakatoa Caf San Diego, CA
    Barista, Jun 2014Oct 2015

    Caf Nerman (Great Western Dining)


    Kansas City, MO
    Manager, Jan 2012Mar 2013
    Barista, FallSpring 2011

    KCAI Admissions Dept. Kansas City, MO


    Receptionist, SpringFall 2010

    Education
    National University San Diego, CA
    Master of Education with a Preliminary Single Subject
    Teaching Credential, Art Fall 2016

    Kansas City Art Institute Kansas City, MO


    Bachelor of Fine Art, Sculpture Spring 2012

    3244 1/2 Menlo Avenue San Diego, CA 92105 (816)783-3814 CBrandom@kcai.edu

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