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  • Service Blue Print For Hair Salon 2003

    Încărcat de

    chaithanya
    6K vizualizări2 pagini
    This document provides a service blueprint for a high end salon. It outlines the customer journey from making a reservation to leaving after their service. Key aspects include greeting customers, checking seat availability, providing haircuts or other services, processing payments, and ensuring clean and well-maintained facilities. Support processes such as database management, customer feedback, and billing systems also contribute to delivering a quality customer experience.

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    Service Blue Print for Hair Salon 2003

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    © Attribution Non-Commercial (BY-NC)

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    This document provides a service blueprint for a high end salon. It outlines the customer journey from making a reservation to leaving after their service. Key aspects include greeting customers, checking seat availability, providing haircuts or other services, processing payments, and ensuring clean and well-maintained facilities. Support processes such as database management, customer feedback, and billing systems also contribute to delivering a quality customer experience.

    Drepturi de autor:

    Attribution Non-Commercial (BY-NC)
    Descărcați ca PPT, PDF, TXT sau citiți online pe Scribd
    Indicator pentru conținut neadecvat
    6K vizualizări2 pagini

    Service Blue Print For Hair Salon 2003

    Încărcat de

    chaithanya
    This document provides a service blueprint for a high end salon. It outlines the customer journey from making a reservation to leaving after their service. Key aspects include greeting customers, checking seat availability, providing haircuts or other services, processing payments, and ensuring clean and well-maintained facilities. Support processes such as database management, customer feedback, and billing systems also contribute to delivering a quality customer experience.

    Drepturi de autor:

    Attribution Non-Commercial (BY-NC)
    Descărcați ca PPT, PDF, TXT sau citiți online pe Scribd
    Indicator pentru conținut neadecvat
    din 2

    Submitted by

    Chaithanya reddy
    Saptarshi dhar
    Varun
    Arvind
    Karan
    Arunesh prabhu
    Gurpreet
    Service blueprint of high end salon

    Make Enter Reception


    reservation building area
    Physical sound and building reception area art,
    evidence tone of voice exterior décor, furnishings,
    of employees ambience music, magazines
    Arrive Check for seat Hair cut Bill leave
    ustomer action availability and other payment
    actions

    ine of interaction
    On stage Greet/Welcome Process Deliver the Process end
    mployee actions register( toke hair cut
    ine of visibility n number)
    Back stage Cleaning Washing Inventory Disposal of
    Employee premises towels and maintenance hair etc
    actions
    Line of equipment
    internal Database Customer feed Billing system
    interactions
    Support management back
    processes

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