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7Cs of Communication

1) Completeness
2) Conciseness
3) Clarity
4) Correctness
5) Concreteness
6) Consideration
7) Courtesy

Guidelines for effective communication

Clarity of purpose
Shared Activity
Common set of symbols
Focus on the need of the receiver
Use Feedback
Active Listening
Controlling emotions
Politeness
Eliminate Noise
Proper use of body language

Ten commandants of effective


communication

Clarify ideas before communicating


Examine the purpose of communication
Take the entire environment
When required seek advice from others
Beware of overtones as well as the basic
content of the message
When possible convey useful information
Follow up communication
Communicate with future and present in mind
Support words with deeds
Be a good listener

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