Documente Academic
Documente Profesional
Documente Cultură
Sonia He
River Hill High School
Carol Werner
University of Utah
Mary Jane Sasser
to conform to the desired behavior. The second step is to maintain the new behavior, such as with
the aid of reminders. Signs can assist in both steps: changing students attitude to make them
want to recycle and reminding students to recycle while they are in the process of disposing their
waste.
Handmade signs are created by hand without the use of technology, such as printers,
digital images, computer softwares, etc., which create uniqueness and eliminate mass production
capabilities and anonymity (Moisio, Arnould, & Price, 2004). One study provides suggestive
evidence that handmade signs are more effective than machine-made signs. Werner, Rhodes, and
Partain (1998) used two different signs to increase the recycling of polystyrene products at a
university cafeteria. Both of the signs informed students about the types of waste that belonged
in the recycling bins. During the first year of the study, the sign was handmade by the
universitys students and included real styrofoam objects (i.e. real cups, plates) as examples of
recyclable styrofoam objects. After being deemed too unprofessional, the handmade sign was
removed and required a different sign to be made. A year later, the second sign introduced was
computer-designed and included digital images of example styrofoam objects that could be
recycled.
Although no specific comparison was done between the two signs on their production
mode, the first sign appeared to be more effective at increasing styrofoam recycling than the
second sign, which suggests that there is a difference in effectiveness between handmade and
machine-made signs. This difference was mentioned, but not explored in detail, which provided
the idea for this paper.
Most students have encountered both the passionate teacher who is fiercely devoted to
teaching and the disengaged teacher who obviously dislikes their job. The passionate teacher is
better at teaching because of their enthusiasm, which inspires students, and subsequently may
increase student achievement (Mart, 2013). Now, compare a passionate teacher to a handmade
sign. Handmade signs are symbolic of the creators passion for recycling, which in a similar way
inspires the signs viewers to recycle.
Embodiment of the creator's passion for recycling
Passion is defined as the strong enthusiasm for an activity in which one invests time and
energy (Mart, 2013). The students who create the sign are passionate about recycling and display
their passion in the sign. Students who see the sign perceive love, or get an impression of the
creators strong emotions and passion that becomes manifested in the sign (Fuchs, Schreier, &
van Osselaer, 2015). This idea that students perceive the creators love and thoughts is important
because the ability to understand others is one of the mechanisms that turned humans into social
creatures (Kreuzbauer, King, & Basu, 2015).
Kreuzbauer, King, and Basu (2015) argue that people place more value on handmade
objects because they are a materialized representation of the creators expression and allow
others to look into the creators mind. In their study, participants were assigned to read one of the
various descriptions of either handmade wine glasses or handmade Swiss pocket watches. Next,
participants rated the objects value. When the objects were described as slightly varying from
each other (no two glasses within a series whose design is identical), they were valued the
highest. The uniqueness of each individual wine glass or Swiss pocket watch portrayed the
creators effort and careful time spent on the objects, and consequently, the participants felt that
the wine glasses meant more to the creator. Therefore, people value handmade objects more
because each individual product embodies one of the creators unique expressions. Although this
experiment tested the idea of the handmade effect on artisan objects, the same principle can
apply to recycling signs.
In addition to missing the personal expressions of the creator, machine-made objects lack
love, the intense feeling of affection. However, Fuchs, Schreier, and van Osselaer (2015) argue
that handmade objects do contain love because they show the immense amount of effort put into
their creation, making them more meaningful and thoughtful. In Fuchs, Schreier, and van
Osselaers initial survey intended to determine consumers thoughts towards handmade products,
responses included: It is made with love and Handmade products are... built with care and
love.
Whether or not the consumers preferred handmade products over machine-made
products, it is certain that people perceive handmade products to be imbued with love. In Study
2, the authors discovered that students in the Netherlands did in fact prefer handmade objects to
machine-made objects as gifts because handmade objects display love (Fuchs, Schreier, & van
Osselaer, 2015). Study 4 further confirmed the power of perceived love. Participant responses
indicated that U.S. consumers were willing to pay up to 17% more for the same bar of French
soap advertised as handmade than advertised as machine-made. By simply changing the
perceived production mode of a product (i.e. handmade or machine-made), the product had more
worth. To apply this concept to recycling signage, handmade recycling signs display the love of
their creators, while machine-made recycling signs do not. Similar to how consumers were
willing to pay more for the same product advertised as handmade, students may perceive
recycling to be more worthwhile from a handmade sign in comparison to a machine-made sign.
When the creators hand make the sign, their own positive beliefs about recycling are
transformed into the sign. The sign now embodies the creators appreciation for recycling and
pro-environmental thoughts and therefore has more of an impact. Students vicariously
experience those thoughts and consequently, feel compelled to recycle. In addition, students
perceive that the signs are made with love, which has been proven to be an effective at making
something, such as recycling, seem more important. Handmade signs are a visual representation
of creators opinion towards recycling: that recycling is crucial, which is something that students
would not perceive from a machine-made sign. When students believe recycling means
something to creator, they, too, will believe recycling is important.
Perceived social norm for recycling
One of the following fads probably existed during your childhood years: Beanie Babies,
troll dolls, Cabbage Patch Kids, or Silly Bandz. You most likely bought one because everyone
else in the school had them and feared being the odd one out. It seemed normal to possess the fad
and you felt compelled to join in. This concept can apply to handmade signs. The handmade sign
represents the student body and tells students that everyone else recycles and so should they.
Handmade signs exert social influence because they promote a perceived pro-recycling social
norm, increase perceived source similarity, and establish a connection between the creator and
students.
Currently, recycling signs in Howard County high schools are designed by graphic
designers who are older than the teens being targeted (Evans). They appear to be very high tech
and do not appear to be made by similar students, but rather an older demographic. Handmade
signs will appear to be made obviously by students, so students will know the signs are created
by their similar peers. Werner, Rhodes, and Partain (1998) suggested that their signs hand created
by similar peers were more effective because other students felt a connection to the signs
creators. In addition, increased source similarity, which is defined as the similarity between the
signs creator and the signs viewer, has been proven to contribute to the power of social
influence (Faraji-Rad, Samuelson, & Warlop, 2015).
Handmade signs create a connection between the students and creators because they are
created by similar others. Goldstein, Cialdini, and Griskevicius (2008) formed several messages
intended to create a perceived towel recycling norm in order to persuade hotel room guests to
reuse their towels. When the message was specific to others who have stayed in the same room
(75% of the guests who stayed in this room participate rather than just 75% of the guests
participate), it was most effective. The authors speculate that because the current guests felt a
connection to the other guests stated in the statistic from sharing the experience of staying in the
same room, the current guest felt greater pressure to comply with the towel recycling norm.
Although these messages were on signs that were machine-made, the results supported the
hypothesis that people are influenced by similar peers opinions and behaviors. Therefore, a sign
is more impactful if students perceive it comes from similar students rather than an older graphic
designer because they feel a personal connection to the signs creators. If students know other
students made them, and the students perceive that other students are passionate about recycling,
they will think it is normal to recycle like the guests in the hotel room.
Social influence is a major factor in persuading people to engage in a behavior. Sussman
and Gifford (2013) explored the effectiveness of using models, people who demonstrated
composting behavior in front of the participants to increase composting rates in a university
cafeteria. The results indicated that when the participants witnessed the models displaying
composting behavior, composting rates were higher than when participants were not exposed to
the models. The models made a pro-composting social norm salient because they showed that
others are engaging in composting, which compelled the participants to conform. In a similar
way, handmade signs are analogous to the models that demonstrated composting; they show that
a pro-recycling social norm exists, which pressures students to recycle.
Faraji-Rad, Samuelsen, and Warlop (2015) find that advice is more persuasive when there
is similarity between the adviser and advice taker. The advice taker perceives the adviser's
preferences are correlated to his own preferences, making the advice seem more helpful and
credible. Likewise, because students perceive that the recycling message/advice given by the
sign is made by similar students, the message will be more powerful than the message on a
machine-made sign.
Because their similar peers believe in recycling, students should feel pressured into
conforming to the norm. Teens feel a connection to their similar others, making the perceived
pro-recycling social norm more salient and impactful. Students listen to other students more than
to an adult graphic designer to which they feel no connection and perceive no similar
preferences. Machine-made signs lack the personal connection and source similarity important to
handmade signs, which takes away the personal touch. Teenagers are particularly susceptible to
social influence in order to fit in, and this social norm shows students that they are the odd ones
out if they do not recycle.
Stimulus Materials: Handmade and Machine-made Signs
Who Designed
Appearance
Text
Food Containers
Materials
Size
Handmade
Machine Made
Artsy
Professional
Handwritten
Computer-Typed
Real 3D Items
Digital Graphics
Poster Paper
Paint
Hot Glue
Real Food Containers
Adobe InDesign
Adobe Photoshop
Large-Format Printer
22 x 28
12 x 24
B
Figure 3: Weight of Recycling
Results
Waste Diversion Rate
A dependent t-test comparing the waste diversion rate between the period with the
machine made signs and the period with the handmade signs indicated a significant difference in
waste diversion. When the machine made signs were in place, there was a 66.4% diversion rate
and when the handmade signs were posted, diversion of recyclables and compostables increased
to 74.7%, a significant increase, dependent t(4) = 10.7, p < .001.
Questionnaire
The demographics are as follows: 45.2% female and 52.6% male, 74.5% 6th Grade, 22.6% 7th
Grade, 2.9% 8th Grade. 93.3% of students noticed the sign change in their cafeteria.
Question
Handmade
Machine-made
324
52
367
21
Attractiveness?
290
39
254
67
Is easier to read?
242
111
355
24
251
23
335
29
about the project is whether the signs actually caused the changes. It is also possible that simply
having new signs was responsible for the increase. Another possible contributor to the increase
is social approval; the handmade signs stimulated discussion between the teachers and students,
and their discussions convinced each other to recycle more. The handmade signs may not have
directly encouraged students to recycle; it may have been indirect line, from the sign to opinion
leaders (i.e. teachers) to the other students. The total score for handmade signs was 2418, and the
total score for machine-made signs was 366. Across all the sign comparison questions, students
favored the handmade sign the over machine-made sign.
Students are slightly more responsive to handmade recycling signs than machine-made
recycling signs. This conclusion is supported by the survey responses and waste diversion rate
and not supported by the recycling weight data.
Limitations
This work has a number of limitations. The experimental design of Study 1 compares
handmade and machine-made signs by gauging the difference between two schools. In the ideal
situation, both schools would have the same baseline conditions in order to be able to accurately
compare the schools. However, there were many differences between the cafeterias of the
schools at the start of data collection. At Clarksville Middle School, there were four waste
stations made of one of each of the following bins: recycling, trash, and compost. However, at
Folly Quarter Middle School, there were only two waste stations made of two recycling bins,
two trash bins, and one small compost bin. The number of bins was almost the same; however,
because there was one sign per waste station, CMS had twice the number of signs as FQMS.
Therefore, the students at FQMS may have had a subpar chance at witnessing the signs and
experienced more crowding at the waste stations, which created a less pleasant experience of
sorting waste.
The handmade and machine-made signs were different in more aspects than only the
production mode. The machine-made sign was made before the handmade sign, so any
differences were due to making the handmade sign. For size, the machine-made sign was 12 x
24. However, the handmade sign required a larger size (22 x 28) in order to fit all the real
waste objects. The formatting of the information also slightly changed. During the first attempt,
the investigator tried to include exactly the same text and objects in the same organization as the
machine-made sign. However, this required a poster almost twice the size as the machine-made
sign. Therefore, the investigator categorized the waste into fewer groups and included fewer
examples of real objects than the number of pictures. None of these differences made both signs
significantly different from each other. However, perhaps the students showed a preference for
the handmade sign because of these differences, rather than the handmade aspect the investigator
had intended.
Measuring the weight of the recycling may not have given an accurate representation of
how much the students recycled. Different types of recyclables weigh different amounts. For
example, a styrofoam bowl weighs significantly less than a plastic container, such that it would
take many more styrofoam bowls to equal the weight of one plastic container. In addition, the
weights did not factor in any possibility of contamination. Students may have placed trash in the
recycling bin, which does not count as recycling. In the ideal situation, the contents of the
recycling bags would be emptied, and the students would count up the number of recyclables and
disregard the trash. However, this method would be highly impractical because it would take
much more time and effort, and it would very unhygienic. Measuring the weight of recycling
gave an accurate enough representation because the same method was used in both schools, so
the possible inequalities in weights and trash contamination at both schools would counteract
each other and allow for a valid relative comparison.
Conclusion
To the best of the researchers knowledge, this is the first article that explores the
difference in the production mode in signs. One major drawback of handmade signs is that they
require significantly more time and effort to make. Machine-made signs are more cost-effective
and, once designed, can be mass-produced because additional copies can be easily printed. As a
result, it is not always practical to hand make signs despite their increased effectiveness.
However, for problems such as recycling, the change in behavior requires time and the combined
effort from both the signs creators and student viewers. Therefore, it is the job of the creators to
reduce the amount of effort on the part of students by creating effective signs.
There are many applications for this research. The best option is to assign members of the
intended audience the task of designing and hand creating the signs. However, when it is
infeasible for signs to be created by the audience, graphic designers should collect input from
members of the intended audience.
The downside to handmade signs is that they cannot be mass-produced. However, if the
same handmade sign is somehow mass-produced, may lose its unique touch as well. Also, the
same sign is not universal because the audience changes in different locations. The audience for
that specific place must make the sign. In order to effectively persuade a behavior, the creator
must be willing to put in the time to make handmade signs rather than machine-made signs.
Further research could explore whether or not handmade is better than machine made for
other items (i.e. toys, food, etc.). One could also study how handmade vs. machine-made signs
can influence other pro-environmental behaviors, such as turning off the lights and conserving
water. This paper focuses on high school students. A study could be done on other age
demographics to see if the results apply across all age groups. This research is just one of many
steps towards a more sustainable future.
Acknowledgements
The author wishes to thank the following students: Alena Shen, Dick He, Zan Chaudhry,
Shaan Goel, Jacob Safeer, Jack Burns, Hudson Kennedy, Jay Mehta, and Charlotte Yoder for
weighing the recycling, trash, and compost at the middle schools. The author also wishes to
express gratitude to Principal Rick Wilson, Folly Quarter Middle School, and Principal Joelle
Miller, Clarksville Middle School, for permission to conduct the study at their schools and
Sandra Vinje for her vital assistance. Guidance and support from Carol Werner, professor at the
University of Utah, and Mary Jane Sasser, G/T Resource teacher at River Hill High School, is
gratefully acknowledged.
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