Scribd Logo
Încărcați

Bine ați venit la Scribd!

  • Is 498 Sample Capstone Proposal Memo

    Încărcat de

    Grantham University
    1K vizualizări3 pagini
    The document proposes a two-phase project to develop a Microsoft Access database system to improve the complaint tracking and management process of an organization's compliance department. Phase I will involve gathering requirements, designing the system, creating database tables, and developing a graphical user interface. This will allow the compliance staff to easily lookup sales agents' complaint records and histories. Phase II will focus on generating reports, automating data extraction, and setting up timers. The estimated cost for Phase I is $2,880 based on 64 hours of work across various roles at $45 per hour.

    Descriere originală:

    This is an example of a proposal memo for your Week 1 Capstone assignment.

    Drepturi de autor

    © © All Rights Reserved

    Formate disponibile

    PDF, TXT sau citiți online pe Scribd

    Vi se pare util acest document?

    Este necorespunzător acest conținut?

    Raportați acest document
    The document proposes a two-phase project to develop a Microsoft Access database system to improve the complaint tracking and management process of an organization's compliance department. Phase I will involve gathering requirements, designing the system, creating database tables, and developing a graphical user interface. This will allow the compliance staff to easily lookup sales agents' complaint records and histories. Phase II will focus on generating reports, automating data extraction, and setting up timers. The estimated cost for Phase I is $2,880 based on 64 hours of work across various roles at $45 per hour.

    Drepturi de autor:

    © All Rights Reserved
    Descărcați ca PDF, TXT sau citiți online pe Scribd
    Indicator pentru conținut neadecvat
    1K vizualizări3 pagini

    Is 498 Sample Capstone Proposal Memo

    Încărcat de

    Grantham University
    The document proposes a two-phase project to develop a Microsoft Access database system to improve the complaint tracking and management process of an organization's compliance department. Phase I will involve gathering requirements, designing the system, creating database tables, and developing a graphical user interface. This will allow the compliance staff to easily lookup sales agents' complaint records and histories. Phase II will focus on generating reports, automating data extraction, and setting up timers. The estimated cost for Phase I is $2,880 based on 64 hours of work across various roles at $45 per hour.

    Drepturi de autor:

    © All Rights Reserved
    Descărcați ca PDF, TXT sau citiți online pe Scribd
    Indicator pentru conținut neadecvat
    din 3

    To

    YourProfessorsName

    From:

    YourName

    Date:

    CurrentDate

    Subject:
    Projecttitle
    A)

    OrganizationABCMutualfundcompanyhasacompliancedepartment.Inthisdepartment,theytrack
    complaintsagainsttheirsalesagents.TheirsalesforceconsistofinsuranceagentsthatalsohaveFINRA
    licensetosalemutualfunds.

    Thecurrentworkflowofthecompliancedepartmentisoutlinedbelow.
    1)
    2)

    3)

    4)

    5)

    6)

    Acustomerwillcallorwritethecompliancedepartmentcomplainingabouttheactionsofasalesagent.

    Thecompliancedepartmentwilltakedownthecompliant.Ifthecomplaintwasmadebytelephone,a
    writtenletterdetailingthecomplaintissenttothecustomertosignandreturn.Thesignedletteris
    placedinthesalesagentsfile.

    Aletterissenttothesalesagentinquiringaboutthecustomercomplaint.Thesalespersonwillreturna
    writtenletterexplainingthesituation.

    Thecomplianceofficerwillmakeadeterminationinregardstothecomplaint.Theofficerwillclosethe
    complaint,furtherinvestigatethecomplaint,suspensethesalesagentfromsellingmutualfunds,or
    reportedittotheFINRA.

    Aletterwillbegeneratedbythecomplianceteamtothesalesagentandthecustomertoexplainthe
    complianceofficersdecision.

    Tomakesuretheletterissenttothecorrectaddress,thecompliancestaffchecksthesalespersons
    currentinformationontheparentcompanycomputersystem.

    Thecompliancedepartmentcurrentlycompletesfivecomplaintsperday.TheComplianceOfficeris
    interestedinimprovetheirefficiencyandreplyingtothecustomerwithin24hoursoftheircomplaint.Asa
    result,theyhaveproposedtheInformationTechnologydepartmentcreateasystemtoprocessthe
    complianceissues.

    B)ITSolutionsconsideredtoimprovetheComplianceprocess.
    Solution1
    :CreateanAccessapplicationtogeneratethereports,storeinformation,andextractinformation
    fromtheparentcompany'sdailyreport.
    TheadvantagesofusinganAccessdatabasearelistedasfollows:

    EasyaccesstotheAccessdatabasetables
    EasycreationofAccessReportsandletters.
    TheabilitytosendEmailsthroughMicrosoftOutlook.
    AbilitytouseVisualBasictosetatimerandextractdatatoupdatetheMSAccessdatabasetables
    ataparticulartime.Triggersfordeleting,updatingandinsertingrecordsarebuiltintotheAccess
    databaseprogram.YoucancreateanetworkorwebbasedapplicationinAccess.

    Solution2
    :CreateaMySQLdatabaseandwritetheapplicationintheJava,programminglanguage.The
    programminglanguagewillprocessdata,reports,letters,andextractdatafromaparentcompanyelectronic
    report.

    TheadvantagesofusingaMySQLdatabaseandJavaapplicationistheabilitytodothefollowingfeatures.

    TheJavaprogramminglanguagerunsonalloperatingsystems.
    TheJavaprogramminglanguagecanbeNetworkorInternetbased.
    Thedatabasecanincorporatetriggersandstoredprocedures.
    Emailing,extractingdatafromareportarestandardapplicationrequirements.Therefore,some
    classesmayalreadyexistthatcanbethebuildingblocksforthisapplication.

    ThedisadvantagesofusingandMySQLdatabaseandtheJavaprogramminglanguagetocreatethe
    applicationisthefollowing.

    TheMySQLdatabaseisaseparatefromtheJavaprogramminglanguageandmustbemaintained
    byaDatabaseadministrator.
    TheJavaprogramminglanguagemustbeupdatedbyanJavasoftwaredeveloper.

    Aftercarefulconsideration,theinformationtechnologytoolusedtotrackandmanagecompliance
    issueswillbetheMicrosoftAccessdatabase.

    C)

    Thefutureworkflowofthecompliancedepartmentwillstorethecomplaintsinadatabasesystem.Thesystem
    willgeneratereportsandlettersforcustomers,salesagent,thecomplianceofficer,andtheFINRA,if
    necessary.Thecompliancestaffwillbeabletolookupsalesagentscomplaintrecordandhistoryatanytime.
    Thesystemwillautomatetheupdatingofthesalesagentsinformationtoitsystemfromtheparentcompanys
    electronicdailyreport.

    D)

    OrganizationStakeholders:(Name,Title,andPhonenumber)
    Name

    Title

    PhoneNumber

    OliverKnight

    ComplianceOfficer

    8007653489

    SharonMcKie

    ComplianceManager

    8007653667

    DewayneKory

    ComplianceAsst.

    8007653668

    E)

    Thedevelopmentoftheprojecttranspireintwophases.Thefirstphasewillincludethefollowing.

    Gathersystemrequirementsaboutthesystem.
    Analyzethehighleveldesignofthesystem
    Createthedesignofthesystem.
    Creationofthedatabasetablesusedbythesystem.
    Creationofthegraphicaluserinterfaceforthesystem.

    TheReportsandtimermethodtoextractdatafromtheparentcompanyselectronicfilewillbeperformin
    phaseIIoftheproject.

    F)

    Thetimelineoftheinformationtechnologysolution.
    Week

    ProjectActivities

    GatherRequirementsforthesoftwareapplication.Createtheusecases
    fortheapplication.

    Createahighlevelviewoftheapplication

    Createdetaildesignviewoftheapplication

    5
    6

    Createthedatabasetablesforthesystem.
    Createtheuserinterfacetoviewthecompliancerecord

    Testtheapplicationandfinishthewrittenreport.

    CreatescreenOmaticvideoshowingthefunctionalityoftheITsolution.

    G)

    PhaseIprojectcost

    Activity
    RequirementAnalyst
    SystemAnalysis
    SystemDesign
    CreateDatabasedesignandacompliance
    report
    GUIoftheDatabase
    TesttheSystem
    Videoshowingfunctionality
    Total

    Hours
    10
    10
    10
    10
    10
    10
    4
    64

    Rate/hour
    45
    45
    45
    45
    45
    45
    45

    Cost
    $450.00
    $450.00
    $450.00
    $450.00
    $450.00
    $450.00
    $180.00
    $2,880.00

    S-ar putea să vă placă și