EMILY COULTER

EDUCATION
University of Victoria
Peter B. Gustavson School of Business

Winter 2012-Present

Currently enrolled in fourth year of the University of Victoria Bachelor of Commerce program
Registered in the Service Management specialization of the Commerce program which includes
courses examining strategy, operations, marketing, technology and human resource management
from a service perspective
Competed in the 2015 RBC Case Competition

Glenlyon Norfolk School

2000 2012

Serving It Right

WORK EXPERIENCE
Budget Car and Truck Rentals
Customer Service Representative

February 2016 - Present

Wild Abandon Jewelry

Market coordinator

May 2015 - September 2015

Hillside Liquor Store

Cashier

June 2014- April 2015

VOLUNTEER EXPERIENCE
Diversity Research Forum
Greeter and Floater
Welcoming guests to conference, providing brochures and information about the event

2016

Cadboro Bay United Church Dinner Theatre Fundraiser

2015
Hostess and Bartender
Greeting guests, providing information about the event including information about local wines
from Salt Spring Island
Victoria Hospice, Teeny Tiny Garden Tour
Gatekeeper at one of the gardens for the 2013 tour
Greeting guests on the tour and providing information about the garden

2013

Change Conference, Glenlyon Norfolk, Victoria, British Columbia

2012

Committee Member, Sponsorship lead

Conference focus: making a positive impact on a global level based on local initiatives
Solicited lead sponsorships and promoted the conference to other local schools
Met with committee members on a weekly basis to ensure conference ran smoothly
Student Council, Glenlyon Norfolk, Victoria, British Columbia
2009-2012
Member
Leader on student council
Organized student events successfully by meeting regularly with members, delegating tasks, and
communicating important information to peers
Round Square International Conference, Ban Mae Lid and Pattaya, Thailand
2010
RSIC Service Project Delegate and Volunteer
Lived for one week in a very remote village where I helped build water storage containers for the
school and taught English to students
Volunteered at the Guranyawet Disabled Ladies Home, housing 400 women aged 18+ who have
mental and physical disabilities. Provided entertainment for large groups of disabled women by
interacting with them in a friendly and upbeat manner, and raising their morale by leading them
through a variety of games and activities such as nail painting, karaoke, dancing, and crafts.
Volunteered at the Tamar Center, Pattaya, dedicated to offering hope and new beginnings to
women working in the sex trade"
Mount St. Mary Hospital, Victoria, British Columbia
2010
Volunteer
Visited residents each week in hopes of improving their quality of living by talking with them,
playing card games, and having tea with each resident
Beach Rehabilitation, Victoria, British Columbia
2010
Volunteer
Participated in beach clean ups at various Vancouver Island beaches including, Cadboro-Gyro
Park, Telegraph Bay, and Island View Beach Park
Oak Bay Community Fair, Victoria, British Columbia
2009
Information Officer
Greeted the general public, and managed the help and information center at the fair. Provided
administrative assistance where it was needed, but specifically in registering other volunteers and
appointing them to their tasks upon their arrival

OTHER ACTIVITIES & INTERESTS

Horseback riding
Competitive hunter rider

2005-Present

Avid equestrian and competitive hunter jumper rider, 12+ hour per week commitment
Currently training a very young horse for the 2016 show season
Vancouver Island Hunter Jumper Association (VIHJA) 2011 Hunter Reserve Champion
VIHJA 2010 Modified Hunter Champion
VIHJA 2009 Modified Child/Adult Hunter Champion
VIHJA 2009 Childrens Hunter Champion
2

VIHJA 2008 Pre-Childrens Hunter Champion

Computer programs
MS Office: MS Word, MS Excel, MS Powerpoint
Others: Audacity, Carrara, Dreamweaver, Flash, Adobe Photoshop
Other Interests
Hiking, Environmental Issues
References available upon request