Canon IRC1020 Trouble Error Codes

1
Canon iRC1020 Trouble Error Codes
Error in start-up of fixing

assembly
When 1 sec passed after
E000energization of the heater, the
0000
detected temperature of the
main thermistor is not 5 deg C
or more (0 deg C at power on).
Disconnection of main
thermistor,
disconnection of fixing
heater, error in DC
controller PCB.
Error in overheating of fixing

assembly
The status where the detected
E001- temperature of the main
0000 thermistor is 225 deg C
(approx. 0.84V equivalent) or
more is detected for 0.5
continuous sec or more.
- Check of the connector

of the low-voltage power
Error in main thermistor,
supply PCB error in DC controller
Replacement of fixing
PCB.
sleeve unit - Replacement
of DC controller PCB
Error in overheating of fixing

assembly
E001- temperature of the sub
more is detected for 0.5
Error in sub thermistor,

error in DC controller
PCB.

supply PCB Replacement of fixing
Error in abnormally low

temperature of fixing assembly
E003- temperature of the main
less is detected for 0.5
Error in low-voltage
power supply PCB,
disconnection of main
thermistor, error in DC
controller PCBor 20
msec.
- Replacement of lowvoltage power supply PCB

- Replacement of fixing
Error in abnormally low

temperature of fixing assembly
temperature of the sub
Error in sub thermistor,
E003thermistor is less than 100 deg error in DC controller
0001
C (approx. 0.38V equivalent) is PCB.
detected 0.5 continuous sec or
more after energization of the
heater.

Error in fixing power supply

drive circuit
E004Cannot detect the zero cross
0000
signal for the specified period
or more.
Error in fixing control

circuit block.
- Replacement of lowvoltage power supply PCB
E012- Error in activation of motor

0000 When 3.5 sec passed after
Error in ETB motor, error - Replacement of ETB

in DC controller PCB.
motor - Replacement of

activation of ETB motor, the

cycle of ETB motor speed
detection signal does not
become its specified value.
DC controller PCB
Error in activation of motor

After ETB motor speed
- Replacement of ETB
Error in ETB motor, error
E012- detection signal became the
0001 specified value of the cycle, it in DC controller PCB
DC controller PCB
exceeds the specified cycle for
2 continuous sec or more.
Error in activation of motor Y
When 2.5 sec passed after
Error in drum motor,
E012- activation of the yellow drum
0002 motor, the cycle of drum motor
PCB.
speed detection signal does
not become its specified value.
- Replacement of drum
DC controller PCB
Error in activation of motor Y

After the yellow drum motor
Error in drum motor,
E012- speed detection signal became
0003 the specified value of the cycle,
PCB.
it exceeds the specified cycle
for 2 continuous sec or more.
- Replacement of drum
DC controller PCB
Code
Description
Causes
Remedy

M
Cause Error in drum
E012- activation of the magenta
motor, error in DC
0004 drum motor, the cycle of
controller PCB.
drum motor speed
detection signal does not
become its specified value.
- Replacement of drum motor Replacement of DC controller

PCB

M
After the magenta drum
motor speed detection
Error in drum motor, error
E012signal became the specified
0005
value of the cycle, it
exceeds the specified cycle
for 2 continuous sec or
more.

PCB

E012C
0006
Description When 2.5 sec

PCB

passed after activation of

the cyan drum motor, the
cycle of the drum motor
not become its specified
value.
C
After the cyan drum motor
E012- speed detection signal
0007 became the specified value in DC controller PCB.
of the cycle, it exceeds the
specified cycle for 2

PCB

Bk
E012- activation of the black drum Error in drum motor, error
0008 motor, the cycle of the drum in DC controller PCB.
motor speed detection
signal does not become its
specified value.

PCB

Bk
After the black drum motor
E012- speed detection signal
0009 became the specified value in DC controller PCB.
of the cycle, it exceeds the

PCB
Error in activation of fixing

motor
Error in fixing motor, error
E014- activation of fixing motor,
0000 the cycle of the fixing motor in DC controller PCB.
not become its specified
value.or more.
- Replacement of fixing motor Replacement of DC controller

PCB
Error in activation of fixing

motor
After the fixing motor speed
Error in fixing motor, error
E014- detection signal became
0001 the specified value of the
cycle, it exceeds the
continuous sec or more.ore.
- Replacement of fixing motor Replacement of DC controller

PCB
E015- Failure in developing
Check the developing
Developing
0000
disengagement
Developing cylinder
disengagement mechanism
does not function correctly.
Error in density sensor

E020- Cannot receive enough
0000 light when detecting image
density.
Code
Description
disengagement
mechanism fault,
developing disengagement
solenoid fault, developing
disengagement sensor
fault, DC controller PCB
fault.
disengagement mechanism.
Replace developing
disengagement solenoid.
Replace developing
disengagement sensor.
Replace DC controller PCB.
- Replacement of ETB unit Error in high-voltage joint

Dirt on density sensor,
(Check high-voltage joint for
error in density sensor,
each color, and each joint to
error in DC controller PCB, high-voltage PCB) error in toner cartridge
Replacement of DC controller
- Replacement of toner
cartridge
Causes
Remedy
Toner level sensor

failure
E024Failure output from
0000
the toner level
sensor (Yellow).
Memory controller PCB

assembly fault, DC
controller PCB assembly
fault, toner cartridge fault.
- Replace toner cartridge - Replace

memory controller PCB - Replace
DC controller PCB
Toner level sensor

failure
0001
the toner level
sensor (Magenta).
Cause Memory controller

PCB assembly fault, DC

DC controller PCB
Toner level sensor

failure
0002
the toner level
sensor (Cyan).

assembly fault, DC

DC controller PCB
Toner level sensor

failure
0003
the toner level
sensor (Black).

assembly fault, DC

DC controller PCB
Error in
environment
E066- sensorbly
0000 Failure in
environment
sensor.
Environment sensor fault,

- Replace environment sensor DC controller PCB assembly
Replace DC controller PCB
fault.
E078- Error in primary

0000 transfer
Terminal assembly fault,

transfer roller estrangement
- Replace ETB estrangement

solenoid - Replace ETB unit -
estrangement unit
Primary transfer
estrangement unit
does not function
properly.
solenoid fault, EBT unit fault, Terminal assembly fault (check on

high-voltage power PCB
every contact between the terminals
assembly fault.
of each color and the high voltage
PCB assembly)
Error in scanner
motor, laser unit,
E100- BD
0000 Yellow scanner
assembly
malfunction.
Laser scanner unit fault, DC

- Replace laser scanner unit controller PCB assembly
fault.
Error in scanner
motor, laser unit,
E100- BD
0001 Magenta scanner
assembly
malfunction.

fault.
Error in scanner
motor, laser unit,
E100- BD
0002 Cyan scanner
assembly
malfunction.

fault.
Error in scanner
motor, laser unit,
E100- BD
0003 Black scanner
assembly
malfunction.

fault.
Code
Description
Causes
Remedy
Error in scanner motor,

E100- laser unit, BD
0004 Failure output of a
magenta BD signal
laser scanner unit fault, DC

controller PCB fault.
- Replace laser scanner unit Replace DC controller PCB
Error in scanner motor,

E100- laser unit, BD
0005 Failure output of a
magenta BD signal
laser scanner unit fault, DC

- Replace laser scanner unit Replace DC controller PCB
Error in CPR sensor

Cannot detect color
E194- displacement detection
0000 pattern, detected results
fall outside the
acceptable range.
Dirty color displacement

detection sensor, color
displacement detection
sensor fault, DC controller
PCB assembly fault, toner
cartridge fault.
Replace ETB unit - Terminal

assembly fault (check on every
contact between the terminals
of each color and the high
voltage PCB assembly) Replace DC controller PCB -
Replace toner cartridge

Error in DCON ROM
Updating the ROM on
E196the DC controller PCB
0001
assembly has been
failed.
- Replace DC controller PCB
E197- Internal communication

0000 error
- Replace DC controller PCB Replace video controller PCB
DC controller memory
E198- malfunction
0000 DC controller memory
malfunction.
DC controller PCB
assembly fault.
The CCD unit moves

E202- Reader HP sensor fault
backward, but does not
0001 Reader HP outward fault.
move to the home position.
Reader HP sensor fault
E202Reader HP homeward
0002
fault
Code
Description
EEPROM access
E248- error
0002 Error in EEPROM
writing
- Replace reader HP sensor. Replace reader motor sensor. Replace reader unit.
The CCD unit moves

- Replace reader HP sensor. forward, but does not move Replace reader motor sensor. to the home position.
Replace reader unit.
Error in light intensity of

E225- the lamp.
0000 Decrease of light
intensity of the lamp.
EEPROM access error
E248Error at EEPROM
0001
power-on
- Replace DC controller PCB

assembly
EEPROM data cannot be

read at power-on.
Causes
EEPROM writing cannot be
performed.
Remedy
EEPROM access
EEPROM reading cannot be
E248- error
performed after writing is
performed.
reading after writing
EEPROM access
E248- error
register writing
EEPROM register writing cannot

be performed.
Main controller PCB

E351- fault
Main controller PCB fault.
0000 Internal error of the
main controller PCB
- Check the connection of

main controller PCB. Replace main controller PCB.
- Disconnection from the card

reader has been detected since
Communication
communication started after
error of options
confirmation of normal connection
E719- Erroneous
to the card reader (after power-on).
0000 communication with
- A serial communication error has
card reader (serial
occurred. (The serial
communication)
communication error cannot be
recovered.)
- Check the connectors of the

card reader and image
processor PCB. - Replace the
card reader for normal
connection. - Replace the
image processor PCB.
- Disconnection from the coin

vendor has been detected since
Communication
communication started after
error of options
confirmation of normal connection
E719- Erroneous
to the coin vendor (after power-on).
0002 communication with
- A serial communication error has
coin vendor (serial
occurred. (The serial
communication)
communication error cannot be
recovered.)
- Check the connection

between the image processor
PCB and serial PCB. - Check
the connectors of the serial
PCB and coin vendor for
normal connection. - Replace
the serial PCB. - Check the
coin vendor. - Replace the
image processor PCB.
Language file/boot
ROM/USB memory
The language file version does not Download a language file of
E744error
match Bootable.
the correct version.
0001
Language file
version error
Language file/boot
ROM/USB memory
The language file is longer than the Download a language file of
E744error
permitted size.
0002
Language file size
error
Language file/boot
ROM/USB memory
The language file version does not Download a language file of
E744error
match Bootable.
0003
Language file
version error
Language file/boot
ROM/USB memory
E744error
Reading of language file is invalid.
0004
Language file read
error
Code
Description
Causes
Download a language file of

Remedy
E8040000
Error in power supply fan

The fan lock detection signal is
input for about 10 sec or longer
continuously.
- Replace the power

Power supply fault, DC
supply fan - Replace the
DC controller PCB
E805-
Error in duplexing fan/CPU fan
Duplexing fan fault,
- Replace the duplexing
0005
E8400000
The duplexing fan lock detection

signal is input for about 10 sec or
longer continuously.
Error in pressure release
mechanism
Although passing 2.5 sec from the
start of HP control, HP (pressure
condition) cannot be controlled.
DC controller PCB
fault.
fan - Replace the DC

controller PCB
Fixing drive assembly

fault, fixing pressure
release cam fault.
- Replace the fixing drive

assembly - Replace the
fixing pressure release
cam

Canon IRC1020 Trouble Error Codes

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Canon IRC1020 Trouble Error Codes

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1

Canon iRC1020 Trouble Error Codes

Error in start-up of fixing

Error in overheating of fixing

- Check of the connector

Error in overheating of fixing

Error in sub thermistor,

- Check of the connector

Error in abnormally low

- Replacement of lowvoltage power supply PCB

Error in abnormally low

- Check of the connector

Error in fixing power supply

Error in fixing control

- Replacement of lowvoltage power supply PCB

E012- Error in activation of motor

Error in ETB motor, error - Replacement of ETB

- Check of the connector

activation of ETB motor, the

Error in activation of motor

Error in activation of motor Y

Error in activation of motor

- Replacement of drum motor Replacement of DC controller

Error in activation of motor

- Replacement of drum motor Replacement of DC controller

Error in activation of motor

- Replacement of drum motor Replacement of DC controller

Error in drum motor, error

passed after activation of

- Replacement of drum motor Replacement of DC controller

Error in activation of motor

- Replacement of drum motor Replacement of DC controller

Error in activation of motor

- Replacement of drum motor Replacement of DC controller

Error in activation of fixing

- Replacement of fixing motor Replacement of DC controller

Error in activation of fixing

- Replacement of fixing motor Replacement of DC controller

E015- Failure in developing

Check the developing

Error in density sensor

- Replacement of ETB unit Error in high-voltage joint

Toner level sensor

Memory controller PCB

- Replace toner cartridge - Replace

Toner level sensor

Cause Memory controller

- Replace toner cartridge - Replace

Toner level sensor

Memory controller PCB

- Replace toner cartridge - Replace

Toner level sensor

Memory controller PCB

- Replace toner cartridge - Replace

Environment sensor fault,

E078- Error in primary

Terminal assembly fault,

- Replace ETB estrangement

solenoid fault, EBT unit fault, Terminal assembly fault (check on

Laser scanner unit fault, DC

Laser scanner unit fault, DC

Laser scanner unit fault, DC

Laser scanner unit fault, DC

Error in scanner motor,