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Document History
Version Date
Author /
Changed By
Status
0.1
02/06/2014
Kundanmal Soni
Initial
1.0
29/08/2014
Llavanya
Baseline
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Change Description
Contents
1
DESCRIPTION ..................................................................................................... 6
3.1
Functionality ................................................................................................................................. 6
3.2
3.2.1
3.2.2
3.3
3.3.1
3.3.2
Dependencies ................................................................................................................................ 8
Necessary other components .............................................................................................................. 8
Exclusions ............................................................................................................................................ 8
3.4
3.5
3.6
3.7
Processes..................................................................................................................................... 10
3.8
FUNCTIONALITY............................................................................................... 14
4.1
4.2
4.3
4.4
5.1
5.1.1
5.1.2
5.1.3
5.1.4
5.2
Parameters .................................................................................................................................. 32
5.3
5.3.1
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This document describes the scope of the Card Management, a module in Canadian Model Bank.
This module allows the bank to produce debit card and maintenance operations include starter card
inventory, card parameterization, card maintenance, card reordering, card order file generation,
assigning cards, card updates, maintaining information about accounts account assess through
different channels and card purging. The Card Management belongs to a specific T24 release and
operating platform mentioned in paragraph 2.
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2 Production Environment
The current version of Card Management in the Canadian Model Bank is based on the below version
of T24.
Component
T24 Runtime
Server / OS
R13
OS Platform
Database
Jbase\TAFC
TAFJ
Oracle
DB2
SQL
Web Server
AIX
Web Client
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3 Description
3.1
Functionality
Debit card production and maintenance operations include starter card inventory, card
parameterization, card maintenance, card reordering, card order file generation, assigning cards,
card updates, maintaining information about accounts account assess through different
channels and card purging. Starter card concept is used to provide the member with active debit
cards as soon as they open an account or require a replacement card.
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3.2
Since this development is based on the module in T24 there is no further dependency on the
modules used. Hence all modules are supported.
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The Card Management functionality offered by the Canadian Model Bank is supported with
the following modules.
T24 Module
Remarks
Customer
Accounts
CARD.ISSUE
CARD.STATUS
CARD.TYPE
3.3 Dependencies
3.3.1 Necessary other components
NA
3.3.2 Exclusions
NA
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CARD.ACCESS
CARD.FORMAT
CARD.INTERFACE
CARD.ORDER
CARD.LIM.DEF
CARD.ACS.DEF
CARD.ACCESS
CARD.ISSUE
Screen fields are explained as long as they are triggering Country specific
functionalities or they are required to control the business process. Detailed explanations, domains
and validation rules are provided.
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3.7 Processes
Starter Cards ordering process
Start
If the starter
card falls below
the minimum
No
Yes
Check Branch
card parameter file
for number of
cards to be
produced
Card record
written in card
order file
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End
Start
Customer requests
for a card
A Starter card is
transferred from
dummy CIF to
Customer CIF
Card is PINned
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Card status
changed to
Active
End
Start
No
Yes
No
No
Change card status as
Issued
Yes
Expiry date =
Current expiry date
+
Card Life in system record
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Yes
Stop
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4 Functionality
4.1 Business Need
Canadian Layer has debit cards that can be used at all ATMs and for POS purchases in Canada and
also all over the World through Maestro network for International POS and CIRRUS for international
ATM transactions. Debit card production and maintenance operations include starter card
inventory, card parameterization, card maintenance, card reordering, card order file generation,
assigning cards, card updates, maintaining information about accounts account assess through
different channels and card purging. Starter card concept is used to provide the member with active
debit cards as soon as they open an account or require a replacement card.
Card numbers (PAN number) are also used for access to Internet Banking (Member Direct) and
Interactive Voice Response (IVR) banking.
The use of a card record for any one of the self-service channels (ATM & POS, Member Direct, and
IVR) does not mean that the member wishes to use it in any other channel. E.g. a member requests
a card for ATM & POS use. Access to Member Direct and IVR should not be automatically created.
These channels are activated only on specific request from the member.
All card records must be attached to a CUSTOMER record. The CUSTOMER record must be an
individual or a business entity only and not a Container type CUSTOMER record. It is very
important for bank that the Card record and PAN uniquely identifies the individual or the business
entity that is accessing the banking system using a card or a PAN number. Multiple accounts can be
attached to each card record. The accounts can be RSP / RIFF accounts attached to the CUSTOMER
record that the card is attached to or any Container CUSTOMER accounts in which the cards
CUSTOMER record is included as an owner.
Requests for new card orders can come from three areas; bank staff creating a new card record
through T24 application (manual ordering), the starter card inventory system (see starter cards) and
card renewal process (Reordering of cards).
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Need to define, maintain and link the card status with card records
New Order
Ordered
1
2
activity allowed
3
Available
Issued
Active
Activity allowed
Cancelled
e. Deposit threshold amounts for cash and cheque for ONUS and OFFUS
transactions
f.
Number of days that deposits are held for cash and cheque for ONUS and OFFUS
transactions
In T24 the PAN will also be used to access the IVR (Telephone Banking system) and
Member direct (Internet Banking), apart from ATM and POS
2.
PAN number must remain the same for bank members when the card renews
g. Card delivery option provides mailing option through C for Courier or F First
class mail
Existing starter card records, accounts and branch inventories must be converted from the existing
system. This process is part of the migration activity
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Card Management
1. Limit, hold status and other changes should be updated real time. These changes to the
card record will generate a From Host Maintenance record to update the ATM / POS
switch card file for the account changes.
2. Automated updates to system card records as a result of opening and closing accounts
that qualify for access at an ATM, POS, Member Direct and IVR. These automated
changes to the card record will generate a From Host Maintenance record to update
the ATM / POS switch card file for the account changes.
3. New and reordered cards are updated into the banking system and the information
should be send to the ATM switch (From Host Maintenance [FHM]).
4. Branch staff need to update the cards on real time based on the request from the
members
5. Mass card updates are done for cards with select parameter settings and card status.
E.g. online limits for all cards in a specific category may change
6. The mass card update process will send real time FHM message with details like online /
offline limit, hold information etc, ensure that this process will not block other online
card maintenance functions from using the FHM channel to update the switch
7. Only senior admin staff should have access to the mass card update function
8. Maintenance done through the mass card update function should update the banking
system card records and also the ATM switch through FHM
9. Any card maintenance changes done on card records that affect the online, offline limits
and hold days should be compared with system standards for industry codes. Overrides
should be raised for any difference in updating the standard fields of the card records
10. Batch process like mass card updates should not raise the overrides
11. The mass card update FHM card updates have low priority when compared to
individual card updates from end users
12. Card with status as cancelled are removed from system once in a month based on the
purge days mentioned in card maintenance record
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Additional information for the card type can be accommodated using local reference
fields
g. Additional information for card records can be stored with the help of local reference
fields
h. Access flags for accounts to indicate the type of access available through ATM, POS,
Member direct and IVR need to defined and maintained
i.
When performing mass card updates, what is the minimum number of records should
be selected to update the switch using the CAF update. If less number of records are
selected then update the switch through FHM
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A card order file with new card records is created for Member cards going to G&D
g. ASCII file format is used for starter card files and reordering card file.
Card Parameters
j.
Standard card status file can be used, but the predefined records in card status file can
not be altered.
m. Defining, Grouping and Maintaining System Card parameter details based on industry
and sector. The details mentioned here are defaulted to the card issue and card access
records
n. Defining and Maintaining the BIN information details for generating the PAN
o. Generation of PAN number according to the rules defined by bank
p. Additional information for the card type can be accommodated using local reference
fields
q. Additional information for card records can be stored with the help of local reference
fields
r.
Access flags for accounts to indicate the type of access available through ATM, POS,
Member direct and IVR need to defined and maintained
s. When performing mass card updates, what is the minimum number of records should
be selected to update the switch using the CAF update. If less number of records are
selected then update the switch through FHM
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For member cards the member must PIN the card in the branch
g. Once the new card is put in the ATM and the PIN number is entered, the card status
should be changed to Active
Reordering Card Process
a. Expiring card order includes cards with status Issued or Active and the cards
with expiry date less than the current date plus the number of days in the Days
in Advance field
b. Manual process of ordering is due to loss, compromise, etc
c. Manual process of reordering is due to card been damaged.
d. PIN offset which is stored in the card record should be used in card reorders
e. The status should not be changed for Member cards with status as Issued and
expiry date less than current date plus the Days in Advance field. The expiry
date should be changed to current expiry date plus the Card life in the system
record
f.
The status should be changed to Issued for Member cards with status as
Active and expiry date less than current date plus the Days in Advance field.
The expiry date should be changed to current expiry date plus the Card life in
the system record
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All other setting for reordered cards should be same as the original card
including the PIN offset.
j.
Card Management
a. Updating limit information, Hold status and other changes at real time
b. Automatic update to system card records as a result of opening and closing of accounts
or products that are associated with the card
c. Card from any branch can be assigned to members of any branch
d. Multiple accounts can be attached to a card
e. Mass card updates are done for cards with select parameter settings and card status.
e.g. All cards which have an ATM online limit of $505.00 could be updated to have ATM
online limit of $605.00
f.
g. Maintenance done through the Mass card update function should update the banking
system card records and also the switch through FHM or CAF update. If the number of
records are high (in the parameter file a field will be provided to indicate the minimum
number records to be selected to perform CAF update) then the switch will be updated
by the CAF file (as specified in the ATM FS document), otherwise it will be updated
through FHM
h. Card maintenance changes like changing limit, hold status should be compared with
system standard records, If there is a exception overrides should be raised.
i.
Mass card updated FHM card updates have low priority when compared to the
individual card updates from end users
j.
k. Removing of card records with status as Cancelled from the system once in month
based on the purge days mentioned in the card maintenance file
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5.1.2
Routine Name
Called from
Remarks
CARD.COB.NEWORDER
CARD.ORDER
BATCH ROUTINE
CARD.COB.REORDER.LOAD
CARD.ORDER
BATCH ROUTINE
CARD.COB.REORDER.SELECT
CARD.ORDER
BATCH ROUTINE
CARD.COB.EXTR.ORD.FILE
CARD.ACS.DEF
BATCH ROUTINE
CARD.COB.EXTR.ORD.FILE .LOAD
CARD.ACS.DEF
BATCH ROUTINE
CARD.COB.EXTR.ORD.FILE.SELECT CARD.ACS.DEF
BATCH ROUTINE
CARD.ARCH.CANC
CARD.ISSUE
BATCH ROUTINE
CARD.ARCH.CANC.LOAD
CARD.ISSUE
BATCH ROUTINE
CARD.ARCH.CANC.SELECT
CARD.ISSUE
BATCH ROUTINE
CARD.V.ALLOT.CARD.CUS
CARD.ISSUE
INPUT ROUTINE
CARD.ORDER.MANUAL
CARD.ISSUE
AUTH ROUTINE
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5.1.3
Tables
Files created
Remarks
CARD.ACCESS
CARD.FORMAT
CARD.INTERFACE
CARD.ORDER
CARD.LIM.DEF
CARD.ACS.DEF
CARD.ACCESS
CARD.ISSUE
5.1.4
Local References
Application
Local Ref
CARD.ISSUE
CAMB.INTF.ALLOWED
CARD.ISSUE
CAMB.INTF.PAC
CARD.ISSUE
CAMB.INTF.PAC.DEL
CARD.ISSUE
CAMB.INTF.PAC.FQU
CARD.ISSUE
CAMB.INTF.ACS.LDATE
CARD.ISSUE
CAMB.INTF.ACS.RETRY
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CARD.ISSUE
CAMB.INTF.CARD.DEL
CARD.ISSUE
CAMB.CUSTOMER
CARD.ISSUE
CAMB.CARD.FORMAT
CARD.ISSUE
CAMB.CARD.SEQUENCE
CARD.ISSUE
CAMB.ORDER.DATE.TIME
CARD.ISSUE
CARD.TYPE
CAMB.AUTO.REORDER
CARD.ISSUE
CARD.TYPE
CAMB.AUTO.REORDER
CARD.TYPE
CAMB.EXTERNAL.ID
CARD.TYPE
CAMB.MAX.RETRY.PAC
CARD.TYPE
CAMB.SEQUENCE
CARD.TYPE
CAMB.ID.FOR.CD.POS
CARD.TYPE
CAMB.ID.FOR.CD.LEN
CARD.TYPE
CAMB.ID.FOR.CD.VAL
CARD.TYPE
CAMB.CD.POSITION
CARD.TYPE
CAMB.CD.INS.OR.REP
CARD.TYPE
CAMB.CD.RTN
CARD.TYPE
CAMB.ID.MIN.LEN
CARD.TYPE
CAMB.ID.MAX.LEN
CARD.TYPE
CAMB.INI.CARD.LIFE
CARD.TYPE
CAMB.INI.CARD.RENEW
CARD.TYPE
CAMB.NXT.CARD.LIFE
CARD.TYPE
CAMB.NXT.CARD.RENEW
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CARD.TYPE
CAMB.PURGE.FREQUENCY
5.2 Parameters
The Card Management module comes with a set of already filled static data tables as part of the
pre-parameterisation.
Parameter tables
Description
CARD.ACCESS
CARD.FORMAT
CARD.INTERFACE
CARD.ORDER
CARD.LIM.DEF
The account and product access flags are defaulted from the
respective account type and product type grouping
CARD.ACS.DEF
The account and products types that are allowed to link to the card
records and its respective access flags are defined here
CARD.ACCESS
Card access file should contain the information like card status,
account access, access flags, limits, holds etc
CARD.ISSUE
The information like card status, issue date, expiry date, card
holder, account number etc will be held by this template.
Name
ENQUIRY
CARD.FHM.FAIL.REPORT
ENQUIRY
E.ISO.ATM.MINI.STMT
ENQUIRY
E.ISO.ATM.BAL.ENQ
VERSION
CUSTOMER,CARD.UPD
VERSION
ACCOUNT,CARD.UPD
VERSION
CARD.ISSUE,CAPL.DEL.AC
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VERSION
CARD.ISSUE,CAPL.ADD.AC
VERSION
CAPL.CARD.GEN.MSG,CARD.
UPD
VERSION
CARD.ISSUE,UPD
VERSION
CAPL.H.MAX.CARD.DEF.CUST,
ATM
VERSION
CAPL.CARD.GEN.MSG,ATM
VERSION
CUSTOMER,CAMB.CARD
VERSION
CARD.ISSUE,CAMB.REP.CARD
VERSION
FUNDS.TRANSFER,CAMB.REV
.WD
VERSION
FUNDS.TRANSFER,CAMB.POS
.FP
VERSION
FUNDS.TRANSFER,CAMB.POS
VERSION
FUNDS.TRANSFER,CAMB.AT
M.HLD.FP
VERSION
FUNDS.TRANSFER,CAMB.AT
M.HLD
VERSION
FUNDS.TRANSFER,CAMB.AT
M.FP
VERSION
FUNDS.TRANSFER,CAMB.AT
M
VERSION
FUNDS.TRANSFER,CAMB.AT
M.AC.FP
VERSION
FUNDS.TRANSFER,CAMB.120
VERSION
CUSTOMER,CAMB.CARD.DEL
VERSION
CUSTOMER,CAMB.CARD
VERSION
CARD.TYPE,CAMB.CARD.TYPE
VERSION
CARD.ORDER,CAMB.NEW.OR
DER
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VERSION
CARD.ISSUE,CAMB.UPD.PIN.
OFFSET
VERSION
CARD.ISSUE,CAMB.DEL.AC
VERSION
CARD.ISSUE,CAMB.CARD.CA
NCEL
VERSION
CARD.ISSUE,CAMB.ADD.AC
VERSION
ACCOUNT,CAMB.CARD
VERSION
AC.LOCKED.EVENTS,CAMB
VERSION
CARD.ISSUE,CAMB.CARD.ISS
UE
VERSION
ACCOUNT.CLOSURE,CAMB.C
ARD
VERSION
CARD.ACCESS,CAMB.CARD.A
CCESS.CREATE
VERSION
CARD.ACS.DEF,
VERSION
CARD.FORMAT,
VERSION
CARD.INTERFACE,
VERSION
CARD.INTERFACE,
VERSION
CARD.ISSUE,
VERSION
CARD.ISSUE,CAMB.CARD.REO
RDER
VERSION
CARD.ISSUE,CAMB.NEW.ORD
ER
VERSION
CARD.ISSUE,CAMB.UPDATE.C
ARD
VERSION
CARD.LIM.DEF,
VERSION
CARD.ORDER,CAMB.COB.SET
UP
VERSION
CARD.STATUS,
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VERSION
CARD.TYPE,
VERSION
CARD.TYPE,CAMB.NEXTFREQ
UENCY
VERSION
FUNDS.TRANSFER,CAMB.AT
M.AC
HELPTEXT.MENU
CARD.MENU
HELPTEXT.MENU
CARD.MENU.ADMIN
HELPTEXT.MENU
CARD.MENU.USER
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Card ordering:
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Card issuance:
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