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  • Review Questions Session 3

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    gaurab_khetan789
    80 vizualizări2 pagini
    Customers arrive at the rate of three per hour, and lube jobs are performed at an average rate of one every 15 minutes. After purchasing a new machine the team changes its operating procedures. Customers arrive on average every 25 minutes, and the total service takes on average 60 minutes.

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    Customers arrive at the rate of three per hour, and lube jobs are performed at an average rate of one every 15 minutes. After purchasing a new machine the team changes its operating procedures. Customers arrive on average every 25 minutes, and the total service takes on average 60 minutes.

    Drepturi de autor:

    © All Rights Reserved
    Descărcați ca PDF, TXT sau citiți online pe Scribd
    Indicator pentru conținut neadecvat
    80 vizualizări2 pagini

    Review Questions Session 3

    Încărcat de

    gaurab_khetan789
    Customers arrive at the rate of three per hour, and lube jobs are performed at an average rate of one every 15 minutes. After purchasing a new machine the team changes its operating procedures. Customers arrive on average every 25 minutes, and the total service takes on average 60 minutes.

    Drepturi de autor:

    © All Rights Reserved
    Descărcați ca PDF, TXT sau citiți online pe Scribd
    Indicator pentru conținut neadecvat
    din 2

    ReviewQuestionsSession3

    QuickLubeInc.
    QuickLubeInc.operatesafastlubeandoilchangegarage.Onatypicaldaycustomersarriveatthe
    rateofthreeperhour,andlubejobsareperformedatanaveragerateofoneevery15minutes.The
    mechanicsoperateasateamononecaratatime.
    A. AssumingPoissonarrivals(CVA=1)andexponentialservice(CVS=1)findtheaveragetimea
    carwaitsbeforeitislubed.
    B. AssumingPoissonarrivals(CVA=1)andexponentialservice(CVS=1)findtheaveragenumber
    ofcarsinline.
    Afterpurchasinganewmachinetheteamchangesitsoperatingprocedures.Withthisnewmachine
    lubejobsarestillperformedatanaveragerateofoneevery15minutes.However,everylubejob
    nowlastsexactly15minutes.
    C. Whatwouldhappentotheaveragewaitingtime?
    a)Itwoulddecrease.
    b)Itwouldnotchange.
    c)Itwouldincrease.
    D. Whatwouldhappentotheaveragenumberofcarsinline?
    a)Itwoulddecrease.
    b)Itwouldnotchange.
    c)Itwouldincrease.

    Mr.Ks
    Mr.Ksisapopularhairsalon,whichoffershighqualityhairstylingandphysicalrelaxationservices
    atareasonableprice.Customersarriveonaverageevery25minutes.Theyareservedbyoneof3
    employees,andthetotalservicetakesonaverage60minutes.Thecoefficientofvariationofthe
    timebetweenarrivalsaswellasthatoftheprocessingtimeis1.2.
    a) Howlongdocustomerswaitonaverage(ifnoneofthemleavesbeforebeingserviced),andhow
    manycustomerswillonaveragebewaitingtobeserviced?
    b) Howmanyadditionalserverswouldyouneedtohiresothatcustomerswaitonaverageno
    longerthan10minutes?

    Localbranchofabank
    Alocalbranchofabankclaimsthatitscustomerswaitlessthan6minutes(onaverage)inthe
    queueduringlunchtime(actually,thisisatwohourperiodbetween11:30and1:30).Theirrecord
    showsthatonaverage60customersarriveduringthetwohourlunchtime.If7customers(on
    average)arewaitinginthequeueduringthisperiod,istheestimateofaveragetimespentinthe
    queuerealistic?Justifyyouranswer.

    Inventoryturns
    Supposeacompanyproduces100,000unitsayearandthattheinventoryturnoverforthiscompany
    is40.InventoryTurnoverisdefinedasthenumberoftimesthatacompanysinventorycyclesor
    turnsperyear.Whatistheannualinventoryholdingcostofthiscompany,iftheannualholdingcost
    perunitis$15?

    Maketoorderenvironment

    Is the following statement true or false? Why?


    In a maketo-order environment, the only viable strategy to reduce lead-time is to
    increase capacity by adding more machines to each station.

    NewStationonJubileeLine
    ThecityofLondonhasjustdecidedtobuildanewundergroundstationontheJubileeLine,between
    BakerStreetandStJohnsWood.ThenewstationlocatedinStJohnsWoodRoad,justopposite
    theLordsCricketGround,willonlyservetheJubileeline.
    MattRichardsonisinchargeofdesigningthelayoutforthisnewstationandheiscurrentlydealing
    withtheplacementofescalators.Duetospaceconstraintsthestationcanaccommodateonlythree
    escalators.Hence,twoconfigurationsarepossible,asindicatedinthefigurebelow.

    railway

    railway

    platform

    platform

    hall

    hall

    street

    street

    CONFIGURATION A:

    CONFIGURATION B:

    1 UPWARD EXCALATOR

    2 UPWARD EXCALATORS

    2 DOWNWARD EXCALATORS

    1 DOWNWARD EXCALATOR

    WhichconfigurationshouldMattprefer?Why?
    (Assumethatateverypointintimetheaveragenumberofincomingcustomersisequaltothe
    averagenumberofoutgoingcustomers.Assumealsothatallescalatorsmoveatthesamespeedand
    thattheplatformandthehallhaveapproximatelythesamesurface).

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