Team Echo Handbook

Created by Mantis
Sources: JGG Staff Hondbook
First of all we would like to congratulate all of the newly promoted staff
members and given chance to view this simple guidebook. You viewing all this
contents means that JGG Administration acknowledges that you are a full staff
member thus will carry out duties and responsibilities entitled as such. Please pay
attention to this guide and dont hesitate to come back to it more often when in
need as it will help you. This handbook was created through the combination of
elements from 3 different administration documents, as well as our insight in order
to provide a single document explaining your role, with helpful messages and
guidelines in order to improve your experience as an admin.
Teamspeak Info:
IP: 192.223.29.105
Password: Thisisapassword
Remote Connecting to the server:
IP Address: 192.223.29.105
Port: 2302
Skin Glitch:
Get closer to the barrel and change clothes again. Try dancing if needed.
If all else fails, relog.
Head Bug:
Open map and click on the Radio to zoom it, then click on Fix Headbug.
Option list Does not appear:
Double click on TAB and try again.
PMC Slot/other slots are buggy:
Yes thats true, we will be working on a fix.
Cannot buy anything from shop window:
make sure put in hands option is unchecked
Cannot find the server nor join TS or having connection issues:
This is mostly a client side issues, tell them to check back on their internet or contact their ISP. Unless
everyone is complaining

Mantis 2016 JG Staff

Handling Problems Scale (A reminder)

Make sure you also use this table as a reminder to help you out.
Issue Level

Type of the
problem

Reason

Required
action

Punishment
Type

Extra notes

Level 5

Compensation

Got RDMd but

have no name;
killed by a
glitch, lost
bank money,
etc

Demand
evidence and
comp if
needed, or ask
admin to
comp.

None

Turn them
away or
apologize
(politely) if
comp is not
necessary

Level 4

RDM/VDM;
Broke some
rules

killed by a
player for
purpose, lack
of RP or broke
1 or 2 rules.

Call in player,
and look into
his /her story
and reporters
story

Give out
strikes if not
polite, give
warning if sorry
and polite.

Call for admin

help if needed.
Usually for
argument and
fights control.

Level 3

Mass
RDM/VDM; No
comply; Spam
things (e.g too
much voice on
global after
warnings)

The player
disobeys any
reason and
continues to
disrupt fun &
cause trouble

Call in player, if
failure request
Admin help for
enforcement

Up to the
Admin

They might get

strike, kicked,
or banned
depending on
the case

Level 2

Impersonating,
lying/hiding
about
ban/strike;
Disrespect
staff and insult
in bad way

The player no
longer cares
about rules
and respect.
He/she is toxic
and abusive

Call in an
admin. AVOID
heating up the
situation if out
of your control.

Up to the
Admin

Depending on
case and how
volatile it is
they might be
separated,
kicked or
banned

LEVEL 1

Violation on
Strike 3; cases
that warrant
immediate ban
(e.g blowing
civ span on
purpose)

Player is
violating the
rules,
disrespect or
other issues
while on Strike
3

Call an Admin
for this, issue
varies but don't
heat it up more

Up to the
Admin

Depending on
the case an
extensive ban
or severe
punishment,
etc

LEVEL 0

Hacking;
Posing threat
to staff &
players,etc

The player is
dangerous to
other players
and staff

IMMEDIATELY
go to a higher
up & report it

Up to the
Admin

Will take
immediate
PERM BAN

Mantis 2016 JG Staff

Ban Format:
Reason - Time - Name of Admin (For example: Hacking - 3 Years Mantis)

Types of Punishments
The most important thing to remember, punishments are meant to rehabilitate players, not
merely punish them. Select a punishment in a help room case that best suits the situation.
These are guidelines to assist you, not words to live by.
Verbal Warning
When the player made a minor mistake, or didnt understand a rule. It is the first punishment
that is given. Disrespect can be a verbal warning, depending on the situation.
Physical Warning (Strike)
When the player made a mistake, or ignored a rule. It is given out as a reminder not to do it
again, and is usually given to players who would not benefit from a verbal warning or would
ignore them. If a player repeats these mistakes or violations, they will receive more strikes.
Loss of tags
Depending on the situation, a player or staff member may lose their tags for repeated violations
of rules. Blufor tags should only be revoked by Blufor staff.
Removed from position
A staff member can be removed by executive or management for not being suitable for duty,
abuse of power, or other violations of staff protocols or rules.
Required immediate re-rule testing (revoke rule approved tag and do rule testing
again)
The player needs re-rule testing because they do not have a sufficient level of understanding of
the rules or their rule testing was not sufficient enough.
Kick
If a player is AFK as Blufor when there are full slots and there is demand for these slots, if a
player needs to be quickly removed from the game, for example robbing the bank with less than
5 cops online, or as a situational solver, for example a skin glitch, all of these reasons are valid
for a kick.
Ban
When a player has violated server rules severely or repeatedly, including but not limited to:
mass and continuous disrespect, threats, mass rdm, mass vdm or any other in-game offenses,
usually combined with failing to join teamspeak (one day on top of other punishments), strike 4.

Basic Guidelines for Banning

Mantis 2016 JG Staff

Updated: 1 Day for every Offense

Server Restarts:
Always issue a warning 30 minutes prior to the restart, at around the 360
minute mark . Continue warning at the 15, 10, 5 and 1 minute marks. Make sure to
communicate with your fellow Admins to make sure that only one person will
commence the actual restart.
In order to restart, on EPM click Options Restart then Options Reassign. Restart
will only perform half of the needed operation! Without reassign, slots wont reset.
Spamming restart or reassign may end up with a stat-save problem and is therefore
strictly prohibited.

Helpful Messages:

ATTENTION: ___________, PLEASE JOIN TEAMSPEAK REGARDING ___________ ISSUE!!

|| ADDRESS: 192.223.29.105 PASSWORD: Thisisapassword || YOU HAVE __ MINUTES!!
Please join TeamSpeak regarding RDM! ts.jggaming.com - Thisisapassword! You have 5
minutes to join!

Teamspeak Check in __ minutes! || All Blufor, Opfor, PMCs, Medics and Independents MUST
be in Teamspeak at ALL TIMES!! || Address: 192.223.29.105 Password: Thisisapassword
Teamspeak Check NOW! All Blufor, Opfor, PMCs, Medics and Independents MUST be in
Teamspeak at ALL TIMES!! || Address: 192.223.29.105 Password: Thisisapassword
--------------------------------------------If Not in Teamspeak -----------------------------------------Please Join Teamspeak for this Faction - Address: 192.223.29.105 Password: Thisisapassword
Your faction requires TeamSpeak! ts.jggaming .com - JgGamingTaki2016

Type 1 for Carmageddon - Type 2 for NO Carmageddon

Mantis 2016 JG Staff

----------------------------------------------------If Needed Use Below -------------------------------------------Carmageddon in 2 minutes! All empty vehicles will be sent to the Carmageddon Gods!!
Carmageddon in 1 minute! All empty vehicles will be sent to the Carmageddon Gods!!
Carmageddon in 30 seconds! All empty vehicles will be sent to the Carmageddon Gods!! Get
Ready!!!
Carmageddon NOW! Get in your vehicle's or they will be deleted!!
Carmageddon OVER! Thank You for your participation and we hope you enjoy JGGaming!!

Please refrain from using VOIP over group chat. We do not warn before kicking.
Please refrain from using VOIP over global.

Scheduled Restart in ___ Minutes! No Comp!

Scheduled Restart 30 seconds! No Comp! Get Ready!
Restart Now!!!
----------------------------------------------------If Not Scheduled -------------------------------------------------NON-Scheduled Restart in __ Minutes, because of the _____ issue! Compensation will be given
out at 15 minutes uptime! Thank You and Sorry for your inconvenience!

Mantis 2016 JG Staff