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  • Resume of Honeybear95

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    Laura B. Thompson has over 8 years of experience managing various positions in card rooms and casinos in Washington state. She is seeking a challenging position utilizing her skills in card room management, dealing, surveillance, cage operations, and soft count experience across various games. Her experience includes shift management roles with responsibilities like scheduling employees, ensuring compliance, and providing excellent customer service.

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    JobsWire Resume of honeybear95

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    Jobswire.com Resume of honeybear95

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    Laura B. Thompson has over 8 years of experience managing various positions in card rooms and casinos in Washington state. She is seeking a challenging position utilizing her skills in card room management, dealing, surveillance, cage operations, and soft count experience across various games. Her experience includes shift management roles with responsibilities like scheduling employees, ensuring compliance, and providing excellent customer service.

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    © All Rights Reserved
    Descărcați ca PDF, TXT sau citiți online pe Scribd
    Indicator pentru conținut neadecvat
    13 vizualizări2 pagini

    Resume of Honeybear95

    Încărcat de

    api-28017398
    Laura B. Thompson has over 8 years of experience managing various positions in card rooms and casinos in Washington state. She is seeking a challenging position utilizing her skills in card room management, dealing, surveillance, cage operations, and soft count experience across various games. Her experience includes shift management roles with responsibilities like scheduling employees, ensuring compliance, and providing excellent customer service.

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    din 2

    1311 North Stevenson Road, Liberty Lake, WA 99019

    (509)991-7823
    Honeybear95@yahoo.com

    Laura B. Thompson
    OBJECTIVE:

    To obtain a challenging position in which I can utilize my extensive card room experience, skills
    and natural abilities.

    QUALIFICATIONS:

    Over eight years of progressive experience in house-banked card room management and other
    positions such as dealing, surveillance, cage, and soft count. Experience with all of the
    following games:

    Texas Hold ‘Em Bonus Royal Match


    Hi Lo Stud Poker Double/Single deck Blackjack
    Three Card Poker Lucky Ladies
    Four Card Poker Let It Ride
    Progressive Fortune Pai Gow Texas 21
    Spanish 21 Ultimate Texas Hold em
    Double-Double Spanish 21 Pai Gow Pow
    Blackjack

    EXPERIENCE:

    Shift Manager Owl Club Casino 08/06-Current


    Responsible for opening/closing card room
    Supervising poker/blackjack dealers and wait staff
    Providing excellent customer service and resolving any issues quickly
    Communicating effectively with clients, staff and management
    Scheduling 30-50 employees
    Ensuring compliance with the Washington State Gambling Commission/WAC

    Shift Manager The Club Casino 4-06 to 7-06


    Responsible for opening casino
    Maintained quality customer service and employee relations
    Scheduled 20-30 employees
    Resolved customer and employee disputes
    Enforced WACS for Washington State Gambling Commission.
    Floor Supervisor Goldie’s Casino 4-06 to 6-06
    Responsible for up to 6 gaming tables at any one time
    Maintained good customer service and employee relations
    Enforced WACS for Washington State Gambling Commission.

    Casino Manager/Dealer The Big Apple Casino 2-01 to 3-06


    Maintained excellent customer service
    Scheduled for 40-70 dealers
    Covered shifts in other departments
    Updated and maintained Internal Controls
    Enforced WACS for Washington State Gambling Commission

    Shift Manager/Dealer Castle Casino 2-06 to 4-06


    Provided excellent customer service
    Scheduled 20-40 dealers
    Coordinated special events
    Enforced WACS for Washington State Gambling Commission

    SKILLS:

    Cash Management New Hire Orientation


    Internal Controls Training
    Procedures Manual Team Building
    Customer Service Leadership
    Interviewing

    SOFTWARE:

    Windows XP/2000
    Microsoft Excel
    Microsoft Word
    Internet Explorer

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