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Case Study
An Excellent
Retail Business
Growth Story.
Scripted by
GoFrugal's RPOS.
CUSTOMER in focus
Padmaja Supermarket is one of the leading departmental stores catering to all the daily
needs of customers in Solapur, India. Padmaja was established in the year 2004 and is one
of the most innovative supermarkets in the area offering promotional schemes like special
discounts, and seasonal schemes for its customers. Padmaja through its innovative offerings
has built an impressive customer base of 6000 that includes over 600 registered customers.
QUOTE
has a vast range of features including reports, billing. The software saves times when
there are too many customers in the queue for billing. The staff is comfortably able to
manage cash, credit, offer coupons etc. while billing. I think we can easily realize
our ROI within a quarter.
- Mr. Narendra, Manager, Padmaja Supermarket
Padmaja did a thorough market study GoFrugal recognized the enormous Managing the database of 6000
and wanted a partner who can offer a challenge of effectively managing the customers including 600 registered
inventory, database, trading and customers
complete business management
solution that takes care of their needs accounting needs of Padmaja. Managing the data of customers
today and be able to scale up in the GoFrugal Technologies realized that during promotional campaigns and
the ideal solution will be RayMedi helping in figuring out the success
future as well. Padmaja wanted the
RPOS Supermarket Edition. This is metrics of the campaigns
solution to be easy-to-use and
a time tested and proven
affordable that offers faster ROI. comprehensive retail business Managing the inventory information of
management solution specially over 34000 products available along
RayMedi Supermarket edition was a
designed to overcome the challenges with supplier details
perfect solution for all the needs of
Padmaja. GoFrugal with robust involved in inventory management, Managing complex discounts, offers
technology, deep understanding of trading and accounting. and promotions
customer needs, and functional GoFrugal spent time in understanding Identifying customer purchase history
expertise in supermarket the customer's needs by studying
Inclusion and automatic display of
implementations, helped Padmaja their business model and their needs
personal customer details like
streamline their business operations and did the implementation for them
birthdays, anniversaries and other
and manage transactions, processes in a matter of days as opposed to
important occasions
weeks and months.
and customer relationships better.
Customer
Secure Relationship
Service
POS Management
SMS
RayMedi Alerts
RPOS Inventory Promotions POS
Supermarket Management and Schemes Accessories
Edition
Touch
Screen
QUOTE all their transactional needs, allowing them to improve and innovate on their
customer service. This is helped further by the availability of accurate
and real-time information.
- Vivek Gupta, Product Manager, GoFrugal Technologies
Results
Effective customer management, improved
and speedy customer service
Drastic reduction in errors in the retailing
process; reduced paperwork and
administrative tasks
Faster checkout lanes; efficient use of
employee time
Enterprise-scale technology at a small-
business price; faster ROI
Better inventory management due to
accurate and automatic recoding of all the
inventory transactions
Improved merchandizing
Competing efficiently with larger players
and ensuring customer loyalty
This has allowed Padmaja to focus on its
core strengths, which is servicing
customers and improving sales as
RayMedi takes care of all their
transactional needs.
About GoFrugal
GoFrugal Technologies specializes in retail, retail distribution and supply GoFrugal Technologies Pvt. Ltd
chain management solutions .GoFrugal solutions integrate computing, web 13A/209, Velachery Main Road,
2.0, mobile, SMS, barcode, RFID and smart card technologies to provide Velachery, Chennai : 600 042.
comprehensive automation and collaboration among the entire trade and
Phone : +91-44-4223-7800
supply chain ecosystem, which includes suppliers, customers, partners,
service providers, franchisee and franchisor among others. Fax : +91-44-4202-2218
E-mail : info@gofrugaltech.com
GoFrugal was founded in 2004 and is headquartered in Chennai. GoFrugal
has more than 10000 customers across India with sales offices in 30 SMS : +91-9094039669
locations. 24x7 : +91-44-4223-7900
Website : www.gofrugal.com