___________________________________________

APPLICANT

____________________________________
INTERVIEWER

____________________________________
DATE

SAMPLE INTERVIEW FORMAT

Job Title: _________________________
Department: _______________________

JOB EXPERIENCE AND EDUCATION

1. Please devote 5 minutes to introducing yourself highlighting your past experience

and education.

2. Describe your present responsibilities and duties.

3. What software programs are you familiar with, and are you proficient in any of
them?

4. What kinds of filing systems have you used/or created?

5. What kinds of reports did you develop, create, or produce?

RESOURCEFULNESS/PROBLEM-SOLVING

6. Give an example of a task you performed that required attention to detail,

and what you did to ensure accuracy.

7. Describe the most complex problem you had to solve in your last/current position.
8. What do you consider to be your most important accomplishments in your
last/current position?

9. In what ways have you contributed to a previous and/or current supervisor’s

success?

CUSTOMER SERVICE SKILLS:

10. Describe the most difficult situation you have experienced with a “customer” and
how you handled it. If the situation occurred again, would you handle it any
differently and why?

11. What do you think are the most important elements when answering the phone?
ADMINISTRATIVE SKILLS: Organizational Skills, Setting priorities
12. How do you set priorities in an environment that has many competing demands?
Please provide examples.

13. If given multiple tasks by different people, each with different priorities, how
would you go about determining which task to accomplish first? Last? Explain.

14. Provide specific examples of assignments that required you to meet deadlines.

15. If give the choice between:

a. Completing an assignment satisfactorily in time to meet a scheduled due
date and;
b. Doing a great job but completely missing the deadline, which would you
Choose?
GENERAL QUESTIONS:
16. Why are you interested in working for ________________________________?

17. Is there any other information you wish to be considered concerning your
abilities for this position?

18. Do you have any questions for us?