Customs Hotline

Don’t hesitate, call the Customs Hotline on Tel 0800 59

5000
We are ready and waiting to take your call about all types of smuggling, particularly in
respect of drugs, illegal alcohol or tobacco sales or tax fraud for which the
department is responsible for. Calls made from UK landlines to Tel 0800 595000 are
free.

You can use the Customs Hotline to report any information you have regarding the
illegal importation (or exportation) of:

• drugs

• alcohol

• cigarettes and tobacco

• firearms and explosives

• cash and other financial instruments

• hydrocarbon oils

• military equipment (breaches of sanctions and arms embargoes)

• weapons of mass destruction or their components

• indecent and obscene material (including child pornography)

• meat and other foodstuffs

• endangered and protected species

• high value goods (works of art, antiques, gold, etc)

• counterfeit goods

• dangerous substances

You can also use this number to report information regarding some tax frauds:

• Aggregates Levy.

• Betting and Gaming Duty.

• Climate Change Levy (CCL).

• Excise duties (including illegal use of rebated 'red' diesel).

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 • Insurance Premium Tax.

• Landfill Tax.

• VAT - including Missing Trader Intra Community (MTIC)/carousel

fraud.

How else can I contact the Customs Hotline?

As an alternative to our freephone telephone number on Tel 0800 59 5000, you can
use the secure website.

If you are unable to use the website please contact Customs Hotline using one of the
following:

Freepost SEA 939

PO Box 100
Gravesend
Kent DA12 2BR

Freefax: 0800 528 0506

Email: Customs Hotline

For more information and also how to contact us from outside the UK view please
view our Frequently Asked Questions.

There is also a specialist Tax Evasion Hotline dealing with Income Tax, Corporation
Tax, Capital Gains Tax, Inheritance Tax, Tax Credits and National Insurance, Tel
0800 788 887.

Help us fight crime and protect society

We rely on information to help us fight smuggling and tax fraud, to protect society
and the UK economy. Every year HM Revenue & Customs makes many seizures of
illegal drugs and smuggled alcohol and tobacco. Much of this valuable work owes its
success to intelligence gathered from members of the public and business
community.

You do not have to give your name or any personal details when you make a call,
and giving information may mean you are eligible for a cash reward.

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