Documente Academic
Documente Profesional
Documente Cultură
PRASUN GHOSH
ANUP ANAND
DEBASISH SAHA
SANJAY SHAW
OMKARESHWAR NATH CHOUBEY
INTRODUCTION OF PRODUCT
Page 2
The Buying Decision Process : The Five Stage Model
PROBLEM RECOGNITION
INFORMATION SEARCH
EVALUTION OF ALTERNATIVES
PURCHASE DECISION
ACTION
Page 3
PROBLEM RECOGNITION
Page 4
INFORMATION SEARCH
Page 5
INFORMATION SEARCH
Total
Total Set
Set
•• BMW BMW
•• Mercedes
Mercedes
•• Audi
Audi
•• Skoda
Skoda
•• Volkswagen
Volkswagen
Awareness
Awareness Set
Set
1)
1) BMW
BMW
2) Mercedes
2) Mercedes
3) Audi
3) Audi
4) Volkswagen
4) Volkswagen
Decision
BMW
Consideration
Consideration Set
Set
•• 1)1) BMW
BMW
•• 2)
2) Mercedes
Mercedes
•• 3)
3) Audi
Audi
Choice
Choice Set
Set
•• BMW
BMW
•• Mercedes
Mercedes
Page 6
EVALUTION OF
ALTERNATIVES
Page 7
PURCHASE
DECISION
Page 8
ACTION
Page 9