IN THE NAME OF ALLAH

THE MOST MERCIFUL

THE MOST BENEFICIENT.
 GROUP “B”
• MUHAMMAD AHMAD
• NADIA SHOUKAT
• SAQIB HUSSAIN
• SADAF SHAFIQ
• EHSAAN ELAHI ZAHEER
• MUHAMMAD SHAHID
 INTRODUCTION OF MCB

• Incorporation

• Privatization

• Wide Network
 MISSION STATEMENT

MCB Bank’s team of committed

professionals is dedicated to
maintaining long term customer
relationships through outstanding
service and convenience…
 CONTINUES…

• Emphasizes

• Key to Success

• Facing Challenges
 CONTENTS OF MISSION
STATEMENT

• Concern for Growth,Survival

• Concern for Customers
• Concern for Employees
• Profitibility Concern
• End Users
• Market
 CONTINUES…
Major products and Services:
 Mobile Banking
 Virtual Banking
 MNET
 Call Center
 Islamic Banking
 MCB Car 4 U
 MCB ‘Pyara Ghar’
 CORE IDEAS
 pLan ahead of time
 kEeping a steady course.
 tAking on challenges
 aDding values to MCB’s services
 sEcuring common interest
 bRidging the distances
 aSsociating with you..
 Major Plans of 2007

• Credit expansion

• Improving Management
Fresh Graduates
Training Courses
 CONTINUES…
Advance technology

• Year of the Technology.

• Symbol System Technology.
• State of the Art softwares
• Latest technology.
 CONTINUES…
Improving Services

• Shift towards Customer Orientation

• Training Courses for employees
• Motivation of employees by
incentives
 CONTINUES…
More Focus on Discipline

• Dress code
• Time code
• Disciplined behaviour
IMPLEMENTATION OF PLANS

• 100 % implementation.

• Special teams for implementation.

• A Milestone in MCB history

 CONTRIBUTION OF
IMPLEMENTED PLANS

• A New MCB evolved

• Increase in Customers

• More value and Goodwill.

• More Profit generation

 CULTURE OF MCB

• Innovation

• Stability

• Orientation towards employees

• Customer orientation
 CULTUTE OF MCB

•Easy goingness

•Attention to detail

•Collaboration
 SUGGESTIONS

• Decentralization

• HR department at every zonal office.

• Frequent market survey.

• More powerful marketing campaign.

.
 CONTINUES…

• Online confirmation of NIC.

• More ATM machines.

• More investment in Islamic Banking

 CONCLUSIONS

• Full implementation of Mission Statement.

• Ability to face challenges.

• Highly talented staff

• Ready to face uncertain matters

 CONTINUES…
• Willing to make long term relationship
with customers.

• Speed towards progress

• Journey of success going

on….towards endless boundries.
 ANY
QUESTIONS
????