Documente Academic
Documente Profesional
Documente Cultură
A
Report
On the Organizational System and
Organizational Progress of
Bangalore Milk Union Ltd (BAMUL)
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An Organizational study at BAMUL
Acknowledgement
Last but not the least, it is my proud privilege and I have to search
words to express my indebtedness to my parents and all my friends who
helped to complete the project.
JAGADEESH .K.V
Surana college 2
An Organizational study at BAMUL
INDEX
CHAPTER CONTENTS
1. INTRODUCTION
2. MARKETING DEPT
3. H.R.M DEPT
4. M.I.S DEPT
6. PRODUCTION DEPT
8. QUALITY CONTROL
9. PURCHASE DEPT
12. CONCLUSION
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CHAPTER-1
COMAPANY PROFILE
(BAMUL)
BACKGROUND:-
On January 1st 1958 a pilot scheme under Department of animal
husbandry, Govt of Karnataka was started to cater, Veterinary Hospital’s
and milk process facilities at National Dairy Research Institute (NDRI). In
1962, the Bangalore Milk Supply Scheme came into existence as an
independent body. Bangalore Dairy, a joint venture of UNICEF, Govt of
India and Govt of Mysore was dedicated to the people of Karnataka State
on 23rd January 1965 by honorable Prime Minister Late Sri Lal Bahadhur
Shastriji. The Bangalore Dairy scattering over an area of 52 acres of land,
the Dairy had an initial capacity to process 50,000 liters of milk per day.
This Dairy was handed over to Karnataka Dairy Development Corporation
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is Southern India. BAMUL has been certified ISO 9001 - 2000 and
HACCP (IS - 15000) for quality management and Food Safety System.
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Organization Status:
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Functioning DCS
2000
1500 Functioning
1000
500 DCS
0
19 9 6
99 8
20 2
6
20 04
20 0
19 7-9
-0
-0
00
03
-
95
01
05
-2
9
19
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100%
80%
60%
Woman Members
40%
Total Membership
20%
0%
19 19 19 19 19 20 20 20 20 20 20
95- 96- 97- 98- 99- 00- 01- 02- 03- 04- 05-
96 97 98 99 00 01 02 03 04 05 06
MILK PROCUREMENT
MilkProcurement (Av
g. Kg'sperday)
900000
800000
700000
600000
500000 MilkP rocurement
400000 (Avg. Kg'sperday)
300000
200000
100000
0
6
0
0
-9
-9
-0
-0
-0
0
-2
5
5
9
0
9
9
0
9
0
9
1
2
9
1
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prices paid to the member producers. The average milk procurement price
paid during the year was Rs. 9.31 for every Liter of Milk supplied to the
Union. Which is 72% of total cost of production.
Milk Purchase
Int &Bank
charges
Misc
Sales andAdmin
Ret.Margin
Packing
Process
Transport
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Principles:-
• To provide the best service to the customers and the milk producers
through services and dedication of employees union.
MISSION:
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Seasons:-
In BAMUL whole year is divided into two parts depending on the
availability of milk, viz;
Flesh season
Lean season
Normally sunless days are called lean season, because in these days
there is no availability of sufficient grass to animals. It reflects in less
quantity of milk production in this period.
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Products:-
Workforce:-
Number of employees:-
Permanent 0939
Men Employees 0831
Women Employees 0108
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CHAPTER – 2
MARKETING DEPARTMENT
Departmental Hierarchy:-
Marketing department comprises of departmental head and further
divided into two categories and further into officers then to
superintendents. Salesmen and dispatchey. The hierarchy is as under.
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Marketing Department:
Manager
(Marketing)
Dy Manager
(Marketing)
Asst Manager
(Marketing)
Officers
Suptd
Marketing Asst-1
Marketing Asst-2
Marketing Asst-3
Helpers
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Bangalore Dairy markets the following types of milk and milk products:
• Toned milk – 3% fat & 8.5% SNF
• Homogenized Toned milk – 3% fat & 8.5% SNF
• Full Cream milk – 6% fat & 9% SNF
• Nandini Goodlife (3.5% fat & 8.5% SNF)
• Nandini Full Cream milk (12% fat & 9% SNF)
• Nandini Smart (1.5% fat & 9% SNF)
• Nandini Slim (with less than 0.5% fat & 9% SNF)
• Curds
• Peda
• Sweetened Lassie and Sweetened Curds
• Softy ice-cream
• Flavored Milk
• Spiced Butter Milk
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Functions:-
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Major competitors:-
The major competitors of BAMUL dairy are the loose milk vendors,
but the other brands are
• Heritage.
• Arogya.
• Doodla.
The Private brands are promoting these products through major
advertising, more retail margins, false information etc.
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Promotional Activities:-
• Door to door campaigning:- This is done through the sales force
team by questioning the consumers, reasoning them, issuing
brochures etc. This is carried on periodically.
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Channels of distribution:-
The main distribution channel comprises of numerous wholesalers in
the city, then their agents and then the retailers. They supply them in shifts
through their own vehicles.
BAMUL
Dairy
New Products:-
The new product of BAMUL is
• Double Toned Milk
• Masala Butter Milk
• Set Curd
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Other Services:-
The rates to the order for any occasions and supply without any
extra cost or charges and deliver to the doorsteps of the customers.
Number of
Distribution Routes
Retailers
Wholesale Dealers
Franchisee Outlets
Milk Parlors
Day Counters
Transport cum
Distributors
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CHAPTER -3
Administration Superintendent
Administration Assistant-I
Helpers
Peons
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Classification of Employees
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Functions:-
1. Recruitment of candidates
2. Selection of best suited and right person
3. Training and development of employees
4. Framing of rules
5. Creating a good working environment
6. Motivating the employees to work hard
7. Maximizing the performance of employees
8. Maintenance of records
9. Maintenance of industrial relations
10.Employee Service and Benefits
11.Compensation
12.Personal Audit
Recruitment
Procedure of appointment
• If a post is to be fulfilled by competitive examination, then after
giving adequate publicity in the leading Kannada newspaper and one
of the national dailies (as the appointing authority may determine).
The appointment procedure will be carried in the order of merit
subject to reservation in Rule 3.6 from the list of candidates
prepared by the selection committee or expert panel.
• If it is by selection, after giving such adequate publicity in leading
newspaper at least one in Kannada and English to the recruitment as
the appointing authority may determine in the order of merit (same
3.6).
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• In case of the post being fulfilled by internal promotion from its own
staff it is done by a selection of a person on the basis of merit and
suitability in all respects.
HR Practices of BAMUL:-
The following are the HR practices of BAMUL:
1. House rent Allowance:-
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5. Gratuity:-
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8. Lease Facilities:-
• Earned leave
• Casual leave
• Maternity leave
• Restricted leave
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9. Medical Reimbursement:-
• Canteen facilities
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• Festival allowances
• Heat allowance
• Attendance allowance
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Promotions:-
Trade Unions:-
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CHAPTER-4
INTRODUCTION: -
Objectives: -
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different of management.
Functions: -
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Sources of Information: -
• District Union
• Federation
The information is needed to manage these tiers and even they cater
information for further processing to MIS department.
1. Primary Sources: -
As the name itself suggests that the information in first hand. The
primary sources for collecting information by MIS department are as
follows.
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• Veterinary
• Services:
• Training Facilities: -
Information about training facilities for societies, staff and also for
producers is also collected.
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Hence all these sections submit these reports to MIS department and
MIS department stores and cater to the information to the board as and
when needed by the board decision-making and keep them well informed.
2. Secondary Sources: -
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Chapter-5
Manager (Finance)
Dy Manager
Asst Manager
Ac. Officer
Suptd
Ac.A-1
Ac.A-2
Ac.A-3
Helpers
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Introduction: -
BAMUL has a very sound financial department and well trained and
experienced employees to carry out the financial activities. Here very small
to big activities are carried out with utmost care.
Objectives: -
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Functions: -
1. To manage cash.
2. To mage bills.
5. To manage accounts.
6. Prepare IBP.
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1. Cash: -
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An Organizational study at BAMUL
being passed in this cash section. All these transactions of receipt and
payments are entered into computer and cash book entry is also being
made in computers. The union uses 7.2 Version Tally Package.
2. Bills: -
Bills are being received from various suppliers and usually the
purchase section after getting the Material Receipts Information (MRI)
from stores duly certified for quality and quantity, sends bills to finance
section in the related files and these bills are processed and entered in the
control register and after scrutiny from pre-auditors bills are put up for
passing before MD through Assistant Manager Finance. After the
approval of MD the cheques are drawn in the name of the parties. File
with entries of cheque No. and a copy of the voucher is returned to
purchase section / to the concerned section. And the payment vouchers
are accounted in computer.
3. Transportation Bills: -
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All these above bills are received from different user section once in
a fortnight, duly certified for having hired the vehicle for the purpose of
milk procurement, distribution, mobile veterinary service; cattle feed
transportation, transportation of milk to other dairies in hired transportation
tankers. All these bills are duly scrutinized in account section in different
aspects such as correction of the distance, deduction towards TDS, any
other recoveries and / or passed for payment through cheques. Since these
bills are in No.; once in a fortnight for total amount of payment is made to
their bank accounts.
4. Pay Bills: -
Attendance data are being received from time office as per the punch
card entries, further the attendance of chilling center staff and field staff
are being received from concerned section once in a month duly certified
by section needs. Based on these attendance extracts pay bill of all the 950
employees of the milk union are being prepared through computers and
salary is being distributed through Canara Bank main Branch, Syndicate
Bank of BDCC Bank by way of crediting the account of respective
employees in the Bank.
These are various heads under which salary recoveries are made
such as Employees Provident Fund (EMF), Employees State Insurance
Scheme (ESI), Professional Tax, LIC, GSLIS (Group Saving Linked
Insurance Scheme), pay advance, Bank loan and such other deductions
under about 45 account heads. These salary recoveries are being sent to
respective departments such as Regional PF commissioner, ESI office,
Professional Tax Office, LIC of India, different banks where employees
avail loans through cheques. The account section prepares salary
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deduction statements for deductions under various heads cited above and
these deductions are generated in computer itself when salary bills are
prepared. Specimens of salary bill and deduction statements are enclosed.
5. Accounts: -
The functions of account section are: -
• To maintain record of day-to-day transactions, update entries
in computer.
• Prepare monthly nominal accounts.
• Prepare annual financial statements such as receipt and
payments, trading, and P/L a/c and balance sheet and also to produce the
same to statutory auditors and get it audited.
Sources of Finance: -
The main source of finance is sales realization (Retained Earnings).
Sales are purely on cash / cheques basis. As the nature of the product is
highly perishable i.e., that milk and other milk products. Hence because of
this the product needs to be immediately sold to the end users, as result
money is generated immediately and routinely. Hence this forms the only
source and can be classified as short-term source finance.
The other products of milk and as their perish ability period is little
more i.e., for a products of 3-4 months and sales are realized and money
gained out of it can be classified as long-term source of finance.
Some times they even get grants from the government.
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ShareCapital (inLakhRupees)
1200
1000
800
ShareCapital (in
600
LakhRupees)
400
200
0
5
5
-9
-9
-9
-0
-0
-0
8
4
4
2
9
0
9
0
9
0
1
35000
30000
25000
20000 Annual Turn-over
15000 (in LakhRupees)
10000
5000
0
5
5
-9
-9
-9
-0
-0
-0
4
4
9
0
9
0
1
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300
250
200
Net Profit (inLakh
150
Rupees)
100
50
0
5
5
-9
-9
-9
-0
-0
-0
4
4
9
0
9
0
1
Ratios at Glance
1999- 2000- 2001- 2002- 2003-
Ratios 2000 2001 2002 2003 2004
Current Ratio 1.97:1 1.91:1 1.67:1 1.66:1 1.41:1
Quick Ratio 1.55:1 1.27:1 1.25:1 1.35:1 1.13:1
Inventory to Working
Capital 42.20% 70.27% 62.20% 46.89%
Debt equity 2.04:1 2.63:1 2.79:1 2.38:1 1.75:1
Fixed Asset to new
worth 0.68:1 2.92:1 2.96:1 2.69:1
Current Liability to
Networth 0.69:1 0.73:1 0.89:1 0.76:1
Solvency Ratio 1.83:1 1.66:1 1.27:1 1.32:1
Working Capital
Turnover 16.5 T 16.8 T 19.75 T 22.68 T
Stock Turnover 49.80 T 34.0 T 15.19 T 27.63 T 59.61 T
Debtors Turnover 77 T 88.7 T 195.49 T 159.4 T
6.71
Debt Collection Period 4.7 days 4.1 days 1.87 days 2.30 days days
Cash Turnover 18.0 T 22.9 T 21.79 T 18.70 T
31.7 20.91
Debt Payment Period 29.8 days days days 23.5 days
Net Profit Ratio 1.05% 0.44% 0.15% 0.90% 1.37%
Operating Ratio 98.58% 99.04% 101.15% 99.19% 98.63%
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CHAPTER-6
PRODUCTION DEPARTMENT
Manager
Dept Manager
Asst Manager
Technical Officers
Supervisors
Technicians
Helpers
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Functions: -
The functions of production department are as follows: -
1) Procurement of raw material.
2) Maintain and produce the standard quality products.
3) Using of advanced technology.
4) Produce zero bacteria milk.
5) Maintaining inventory of both raw material and finished products.
6) Produce different quality of products to meet the market needs and
wants.
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1) Curd in Can
8) Storing in crates
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PACKING: -
6. Filling to crates
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4. Adding sugar at the stage of milk solids turning to semi solid state
7. Dyeing upon working the product for proper granulation into 25 gms
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CHAPTER-7
Introduction: -
The daily average milk procurement of BAMUL for the period of
2005-06 (till Dec 2005) was 8.29 lakh Kgs, which works out to be 535 Kgs
per day per DCSs. During the year the milk procurement touched a peak of
8.95 lakh kgs per day. In Milk procurement, Bangalore Milk Union stands
first in Karnataka and sixth position in the country.
The important activities apart from milk procurement of the P&I
dept in BAMUL include:
Input activities:
Providing feeds and fodder to farmers at concessional rates.
Teaching the importance of animal health to farmers and giving
them medical benefits for their animals.
Special emphasis on organizing Infertility Camps in all the DCS.
Support to Training and Employment Programs (STEP).
F.M.D Vaccination Program.
BAMUL is offering the most remunerative milk procurement price
to member producers. The operational efficiency is reflected on
procurement prices paid to the member producers. The average milk
procurement price paid during the year was Rs. 9.83 for every ltr of milk
supplied to the Union, which is 72% of the total cost of Production. Milk
collected at DCS will be transported to Chilling Centers, through 93 Milk
Procurement Routes are also in operation, which collects milk from 35
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Manager (P&I)
Dy manager
Asst manager
E.O-1
E.O-2
E.O-3
A.A-1
A.A-2
A.A-3
Peon
E.O=Extension Officer
A.A=Administrative Assistant
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Transportation 4%
Process 5%
Packing 3%
Retail margin 3%
Miscellaneous 5%
80%
70%
60%
50%
40% Series1
30%
20%
10%
0%
n
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tio
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rg
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a
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rc
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ra
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In
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S
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M ilk Pr o d u c e d
900000
800000
700000
600000
500000
M ilk Pr o d u c e d
400000
300000
200000
100000
0
19 6
19 8
19 -99
20 1
20 2
19 7
20 3
20 4
20 5
-06
20 0
-9
-9
-9
-0
-0
-0
-0
-0
0
-20
95
96
97
98
00
01
02
03
04
05
19
99
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CHAPTER-8
QUALITY CONTROL
Introduction: -
Quality Policy: -
Objectives: -
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Functions: -
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Manager (Q.C)
Dy Manager
Asst Manager
T.O
Chemist-1
Chemist-2
Chemist-3
Helpers
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electronic device.
3. Lactometer: - To know the stability of the milk and is conducted by
mixing the milk with water and using lactometer, stability is tested.
If milk water quantity is more in the milk the lactometer will
immerse inside.
MBRT test and methylene blue radiatic Test.
Acidity Test.
PFA Test and Prevention of food Adulteration Test.
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CHAPTER-9
PURCHASE DEPARTMENT
Introduction: -
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CHAPTER-10
STORES DEPARTMENT
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Hierarchy (Stores)
Manager (Stores)
Dy Manager
Asst Manager
Supervisors
Storekeepers
Clerks
Helpers
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CHAPTER-11
SWOT Analysis
Strength of BAMUL: -
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d) Automated Production:
BAMUL has an automated production process; it helps them to
drastically reduce the cost of production per unit due to High-end
technology production process.
Weakness of BAMUL:
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FINDINGS
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CONCLUSION
It has its own quality control division with all quality control devices
and techniques which has helped it in maintaining its standard quality.
Hence BAMUL is not only helping the rural society but is also
catering the urban region by providing its products to all ages supplying
milk to look and corner of Bangalore district.
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