WASEEM AWAN

Cell #: +92-321-4442303
+ 92-300-8050558
FB-16 Wahdat Colony, Wahdat Road, Lahore
waseem.awan@ptcl.net
PERSONAL INFORMATION :

NAME : M. Waseem Awan

FATHER’S NAME : M. Saleem Awan
Date Of Birth : 21/09/1988
Gender : Male
Marital Status : Married
Religion : Islam
Nationality : Pakistani
NIC # : 35202-4512213-7
Postal Code : 54000

ACADEMIC BACKGROUND :

Matriculation: (Science)

 Board of Intermediate and Secondary Education, Lahore

Intermediate: (Commerce)

 D.Com
Punjab Board of Technical Education, Lahore

Bachelors: (Commerce)

 B.com
Punjab University, Lahore

PROFICIENCY IN CALL CENTER:

Experienced in American based Call Center Relating to the

following Contents:

 Selling art logos, website pages, stationery designs etc.

 Information Communications
 Convincing Skills
 Text Communication
COMPUTER SKILLS:

 Microsoft Office
 Internet E-Mailing
 Text Communication
 English Typing Speed 40/wpm

LANGUAGES I SPEAK:

 English (Good)
 Urdu (Good)

EXPERIENCE:

 1.5 Year Experience as A Receptionist in Hotel

(Hotel Rex International)

 3 Months Experience as a CSR in American based Call Center

(Chorm Brain)

 2 Year Experience in PTCL Contact Center

(As a TSR)

EXPERIENCE AS A C\TSR:

 Customer Service Representative (CSR): AMERICAN Based

Call center
For 3 Months

 Customer Service Representative (CSR): PTCL Directory

Assistance For 2 Months

 Technical Service Representative (TSR): PTCL Phone n Net

Technical Support
For 4 Months

 Technical Service Representative (TSR): PTCL Broadband

Technical Support
since March, 2009
  Customer Representative Officer (CRO): Telenor Pakistan
More than a Month

OBJECTIVE:

To work with an organization of repute which possesses a

competitive environment such that brings out the best of its
members, equips them with the best experience and facilitates the
growth of their careers.

REFERENCE

Reference shall be furnished upon demand