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Indara Nooyi is the present CEO of the Pepsi Co. She thinks that retaining people with great knowledge and skills showing better performance is not easy in today's world. But when you give your team the set of objectives and goals that your organization is planning to achieve and show that them your faith in them, motivate them, they'll do wonders. She also remembers their birthdays and celebrates it with a cake. She invites her team members for dinner with their spouses.
Indara Nooyi is the present CEO of the Pepsi Co. She thinks that retaining people with great knowledge and skills showing better performance is not easy in today's world. But when you give your team the set of objectives and goals that your organization is planning to achieve and show that them your faith in them, motivate them, they'll do wonders. She also remembers their birthdays and celebrates it with a cake. She invites her team members for dinner with their spouses.
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Indara Nooyi is the present CEO of the Pepsi Co. She thinks that retaining people with great knowledge and skills showing better performance is not easy in today's world. But when you give your team the set of objectives and goals that your organization is planning to achieve and show that them your faith in them, motivate them, they'll do wonders. She also remembers their birthdays and celebrates it with a cake. She invites her team members for dinner with their spouses.
Drepturi de autor:
Attribution Non-Commercial (BY-NC)
Formate disponibile
Descărcați ca RTF, PDF, TXT sau citiți online pe Scribd
Question: 1) “The managers most basic responsibility is to focus
people towards performance of work activities to achieve desired
outcomes.” What’s your interpretation of this statement? Do you agree with this statement? Why or why not? Explain with reference to the article provided.
Answer: I agree to this statement, manager’s basic responsibility
is to focus towards the performance of work activities to achieve the desired outcomes. It is very necessary and the utmost responsibility of the manager to see ant to keep a check if his workers are focused and motivated towards achieving the desired results. As we know that workers if satisfied are loyal and sincere towards whatever they are doing for the organization but if the workers have grudges with the managers or are not satisfied they won’t come up with something extraordinary. Just like Indara Nooyi the present CEO of the Pepsi Co. she also thinks that retaining people with great knowledge and skills showing better performance is not easy in today’s world. But when you give your team the set of objectives and goals that your organization is planning to achieve and show that them your faith in them, motivate them, they’ll do wonders. Indara also tries to do the same for her team members. She remembers their birthdays and celebrates it with a cake. She invites her team members for dinner with their spouses. She tries to involve every member in all kind of organizational activities which boosts up the motivational level of the members. Talking to the members of their team al all levels, coordination with them personally also rises the morale of the employees which is very important to achieve the organizational goals.
Question: 2) What management roles is Nooyi playing as she is
working with her team around the globe? How’s she managing to keep employees focused on the company’s commitments to it’s customers. Answer: Pepsi Co is a word renowned beverage brand. And thanks to Indara the CEO of Pepsi Co. who made it a global brand as running a global business in U.S is not quite possible. Nooyi is playing the management roles quite well. The inter personal roles which is about dealing with people inside and outside the org and performing the symbolic and ceremonial activities on the regular basis. She acts as a figurehead who performs a number of duties which are legal and social in nature. She also plays the role of a leader who motivates, trains her employees. Is also responsible for staffing of workers. And as a liaison who has a web of contacts outside the organization who keeps her informed provides favor s to her. She also performs the informational roles where is receives the information, collects it and disseminates it to the people inside the organization. She monitors the affairs of the organization, collects the information from outside the organization or from the subordinates to the members of the organization and as a spokesperson transmits the information , plans and policies outside the organization. As a CEO she also plays the effective decisional roles which is about making the best choices. As a disturbance handler she looks after the disturbances which are unexpected ant not welcomed. She tries to allocate the organizational resources in such a way that all the activities are performed well. She is also responsible for major negotiations outside the organization as a representative of the organization. All the above roles gives us the idea that she is a good manager who is well aware of the fact s that how to keep her employees focused towards the company’s commitments to their customers. One has to show faith and trust in their employees. Nooyi always welcomes her team members in all kinds of discussions weather it be finding a solution to any problem or any small regular discussions. She also motivates them by them treats, inviting the, over for dinner, meeting them individually etc. Besides that she also tries to improve the quality of the products in such a way that the customers stay connected with the brand, for eg: she brought in a health innovation by introducing healthier products which made health conscious people get more attracted towards those products. She proved to be visionary and analytical and innovative which makes her employees stay focused towards their commitments and customers. Question: 3) Is Nooyi in your opinion a manager? Discuss in terms of managerial functions, managerial roles and skills. Answer: Yes in my opinion Nooyi is a very good manager who focuses more on improving the standards of the products, keeps high hopes for the betterment of the Pepsi Co. If wee look at the managing functions which includes planning that is defining the organizational goals, establishing strategies and sub plans to achieve those goals. Then the organizing function which involves the determining of task, distributing it, telling the team members how to accomplish the task etc. then comes the leading function which is motivating the employees and resolving their conflicts if they arise. And lastly, the controlling function that is monitoring the activities to make sure that they have been performed as they were suppose to be done and as they were planned. They compare the results, decide what needs to be done to improve the results etc. Nooyi is performing all the managerial functions very well. Plans what goals are to be achieved, organizes how to achieve those goals, acts as a leader, motivates her subordinates and team members and monitors the activities and ensures that the work is being done as per the plan. Now if we look at the management roles that Nooyi is playing. Firstly the interpersonal roles that involves the people within and outside the organization. Nooyi is acts as a figurehead who performs their duties which are legal and social in nature. She is also a leader who is responsible for training and staffing their employees and also as a liaison who maintains a self developed network and contacts, who provide favors and information. She also plays the informational role. That is receiving, collecting and disseminating the information. She plays this role as a monitor who seeks and receives a wide variety of information to understand the organization and the environment. And also as a disseminator who transforms the information to the subordinates and members and as a spokesperson who transmits the information outside the organization. Nooyi also plays a decisional role which is about making the right choices for the organization. She works as an entrepreneur who searches inside and outside the organization and the environment for the better opportunities to bring changes. She also works as a disturbance handler and resource allocator who faces the unexpected disturbances and takes measures to correct it and is responsible for allocating organizational resources at the correct place. And lastly as a very good negotiator, she is the representative of the organization. Now if we look at the management skills which Nooyi posses includes the technical skills, human skills and conceptual skills. She coordinates with all the employees herself which tells us that her knowledge and proficiency in specialized fields are developed. She also has the good human skills as she has the ability to work well with people both individually and in group, she communicates well whatever she wants to say, motivates her employees and develops enthusiasm within them. And off course as a CEO she is responsible to take all the decisions, conceptualize the complex and abstract situations. After discussing all the roles, functions and the skills we can prove that Indara Nooyi is a very good manager.