for STL01 Bounce

1. Summary - Backup was not progressing on the Master server vms-stl01.in.telstr

a.com.au.(ssbkup0041)
2. Resolution steps:- Netbackup application bounce.
3. Further Investigation/Workaround/Impact - None. All the stalled jobs restarte
d. Logged a case with symantec case: 412-782-822.
4. RC - Have a PBI000000122972 already raised in this regard.

INC000003073042
Netbackup Application bounce has successfully completed.
There is no impact.All the stalled jobs restarted .PBI000000107596 opened for RC
A.Logged a case with Symantec(symantec case 411-646-681) for investigation
Monitored the backup jobs .All jobs are processing fine.PVT successful.
376660
352168

19th -
This incident was casued due to the STL01 bounce. It is related the INC000003073
042. Hence cancelling the incident.

18/09/2010 Saturday 18:00:00 18/09/2010 19:00:00

"Scheduled
" CRQ000000329786 TAS000000350875 Yes Yes see comment
18/09/2010 Saturday 09:30:00 AM 18/09/2010 16:30:00
Scheduled for approval CRQ000000380351 TAS000000350181 yes yes see comm
ent
18/09/2010 Saturday 16:30:00 18/09/2010 17:00:00
Planning in progress CRQ000000380350 TAS000000348262 YES YES see comm
ent
18/09/2010 Saturday 09:15:00 18/09/2010 17:00:00
Planning in progress CRQ000000380350 TAS000000348263 YES YES see comm
ent
18/09/2010 Saturday 09:15:00 18/09/2010 17:00:00
Planning in progress CRQ000000380352 TAS000000348371 Yes Yes see comm
ent
18/09/2010 Saturday 16:30:00 18/09/2010 17:00:00
Planning in progress CRQ000000380352 TAS000000348407 Yes Yes See comm
ent
18/09/2010 Saturday 08:30:00 PM 18/09/2010 23:00:00
Scheduled for approval CRQ000000376859 TAS000000353245 yes yes see comm
ent
18/09/2010 00:00AM 18/09/2010 16:00:00 Schedule
d CRQ000000376660 TAS000000352174 yes yes see comment
18/09/2010 16:00 19/09/2010 5:00AM Scheduled
CRQ000000376660 TAS000000352178 yes yes see comment
18/09/2010 14:00 18/09/2010 23:00:00 Schedule
d CRQ000000376660 TAS000000352385 yes yes see comment
18/09/2010 21:30:00 19/09/2010 21:46:00
Request for change CRQ000000395642 TAS000000355791 yes yes see comm
ent
18/09/2010 12:00PM 18/09/2010 14:00:00 Planning
 in progress CRQ000000392162 TAS000000358681 yes yes see comment
18/09/2010 19:00:00 18/09/2010 22:00:00
Scheduled CRQ000000373277 TAS000000357559 yes yes see comment
18/09/2010 06:00:00 18/09/2010 06:00:00
Scheduled CRQ000000393146 TAS000000353736 yes yes see comment

vus074.ebr.in.telstra.com.au
vus073.ebr.in.telstra.com.au

OSST-Mediator-Prod-ASFMOP-backup-0005-SNAP
OSST-Mediator-Prod-ASFIPP-backup-0008-SNAP

1.
2. 9:30 CRQ000000380351/TAS000000350181. started the backup once completed diabl
e the task.
Please take full backup of the following file system and database. Once done di
sable backup policy
1. File system backup for the below application servers
Application Server Details
nus051pd (au11qapcrdtels2)
nus051pe (au11qapcretels2)

2. Database backup
Database Server Details
au11qapahftels2 (au11qapahftels2)
au11qapcrftels2 (au11qapcrftels2)
Service Name: AME1P

Client App Policy

Master Type
au11qapahftels2 AM-SHARED1 emanprod-backup-0001 vms-ult01
File System
au11qapahftels2 AM-SHARED1 Ult01Log-backup-0002 vms-ult01 File Sys
tem
au11qapcrdtels2 AM-SHARED1 emanprod-backup-0001 vms-ult01 File Sys
tem
au11qapcrdtels2 AM-SHARED1 Ult01Log-backup-0002 vms-ult01
File System
au11qapcretels2 AM-SHARED1 emanprod-backup-0001 vms-ult01 File Sys
tem
au11qapcretels2 AM-SHARED1 Ult01Log-backup-0002 vms-ult01 File Sys
tem
au11qapcrftels2 AM-SHARED1 emanprod-backup-0001 vms-ult01 File Sys
tem
au11qapcrftels2 AM-SHARED1 Ult01Log-backup-0002 vms-ult01
File System
prod-eman-db AM-SHARED1 emanprod-AME1P-backup-0002 vms-ult01
Oracle