A BRIEF HISTORY OF “HRM”

 HRM can be traced to England, where craftspeople organized guilds

 They used unity to improve working conditions

 The Industrial Revolution in the 18th century laid the basis for a
new, complex industrial society

 Changing work conditions, social patterns, and labor created a gap

between workers and owners

 During the world wars era, scientific management, welfare work, and
industrial psychology merged

 Frederick W. Taylor, the father of scientific management,

summarized scientific management as:

 Harmony

 Cooperation

 Maximum output

 Industrial psychology, initiated in 1913, focused on:

 The worker

 Individual differences

 The maximum well being of the worker

 Personnel departments were created to deal with

 Organizational growth

 The rise of unions

 Government intervention
concerning working people

 Around the 1920s, more organizations

noticed and acted on employee-management conflict

 The Hawthorne studies (1924 to 1933):

  Were to determine the effects of
illumination on workers and their output

 Rather, it pointed out the importance of

social interaction on output and satisfaction

 Until the 1960s, the personnel function was concerned only with
blue-collar employees

 File clerk, house-keeper, social worker, firefighter, and union trouble

defuser