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 Human Resource Management

r HRM includes all activities used to attract

and retain employees and ensure their
maximum productivity
r The HRM department is responsible for
recruitment and selection.
r Recruitment is a method of establishing
employment relationship.
 Ê TERVÊEW ?
r The  is a method of recruitment, a
selection tool used to attract appropriate job
candidates to fill job vacancies.

r Ênterviews are the most common recruitment tool

used hiring around the world from something very
small as individuals for domestic work to key posts
recruitment in multi-national organization.

r Different types of interviews are used for selection

and hiring e.g. informal interviews, direct interviews,
indirect, panel, group, behavior, and ›
››
interviews
›
 

r Ên a stress interview the interviewers deliberately lead applicants into a fall

sense of security by making the candidate feel comfortable ʹ then
suddenly they change and on the attack creating a stressful situation, Ên
order to observe how the candidates cope with sudden pressure and stress

r Êmagine for a moment that you are doing exceptionally well in your job
interview - until your interviewer asks you a question totally irrelevant to
your discussion, such as

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r While you fumble for an answer, inwardly you are thinking, "What is wrong
with this person? Why would Ê be asked such an absurd question as part of
a serious interview?"

r Such deliberate "stress question" are to get a glimpse of your personality

and character - perhaps impatience or a glimpse of your creative abilities in
coping with the unexpected.
Ê
   

  
 














 onstructive element
 a

 
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½ Stress interviews can be a good thing

½ Stress interviews might give an insight to a candidates
personality and character
r By stress interview, Êt is easier for the company to determine
the attitude of an employee, which helps it identifying the
suitable person for the job.
r As employee is an asset for the company, so the company
needs to know if it had made the right choice and perhaps is
paying to the right person who can cater with the extreme
conditions and work under stress.
r
r Every one can work under normal conditions but the problem
arises when a person is put under extreme condition, it is
then the true abilities of a person are known. There is a
famous quote about this which says ͞|


  
  

   
  
r there are examples about it such as there are many cases
when high scoring candidates have been rejected after the
interview due to there disability of not catering with the
stress.
 Advantages
r Stress interviews are appropriate for certain
types of jobs such as public safety and
customer complaint-handling.
r The stress interviewing technique is typically
used for positions in which the job-seeker will
be facing stress on the job e.g. when dealing
with a lot of people such as domestic sugar
mills, in businesses where time to time panic
situations arise.
r How good are you at keeping your cool under pressure? This
is exactly what employers are attempting to figure out during
the stress interview. Êt may seem like cruel and unusual
treatment, but if you pass this grueling test, the job is
probably yours for the taking.
r So what happens during this type of interview? Any range of
odd behavior, from being held in the waiting room for an
excessive amount of time before the interviewer greets you to
being asked offensive questions to being met with long
silences or cold glares. Verbal abuse is even common. So what
is the point of all of this? Simply to see if you can handle a
difficult company culture and a potentially stressful work
environment. Do you have what it takes? Keep these tips in
mind:
r Stress interviews are not meant to hurt your feelings.
They are just meant to test your mental strength.
r Keep your main message in mind, and don͛t let the
interviewer shake you from your goal of expressing
that point.
r Stay calm. o matter what happens, do not respond
with rudeness.
 DE STRUTÊVE ELME T
r Stress interviews can be brutal!
 Deconstructive Element
r Those with severe personality disorders may also do well

r Due to stress in interviews a person can face anxiety

r Êncreased heart rate, high blood pressure and stomach

cramps can also effect the person.

r An element of unpredictability in choosing the correct person.

r Êt may lower self esteem.

r May cause emotional distress

r Due to panic the person can get confused and may not be
able to answer appropriately.
›




  


 



r Ên some cases stress question might get to personal offending
the candidate.
r The atmosphere might get unpleasant

r Êts advised that managers should not go to extreme lengths

asking to personal or offensive questions, offending the
candidate or making the situation confrontational.
r As this is also unethical
  LUSÊ
r As discussed earlier stress interviews can be benificial
r Stress interviews are not meant to hurt your feelings. They are just meant
to test your mental strength.
r Keep your main message in mind, and don͛t let the interviewer shake you
from your goal of expressing that point.
r Stay calm. o matter what happens, do not respond with rudeness
r how ever they could also lead to confrontation and have a destructive
effect.
r  

r Ên to days highly competitive markets firms need to acquire dynamic
individuals who can go beyond their job specification and handle time to
time panic and stress related to work, and stress interviews are a good
tool.
r The interviewers also should try not to make the stress interviews a brutal
experience for the candidate, and remain within ethical limits