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-By-

AMIT
BM-010187
Retailing

• Retailing
– All activities involved in selling goods or services
directly to final consumers for their personal, non-
business use.

• Retailer
– Business whose sales come primarily from
retailing.
Retailing

Types of Retailers
• Specialty Stores • Discount Stores
• Department Stores • Convenience
• Supermarkets Stores
• Off-Price Retailers
• Superstores
Retailing

Retailers Are
Classified By: • Self-service retailers

• • Limited-service retailers
Amount of service
• Product lines • Full-service retailers
• Relative prices
• Organizational approach
Retailing

Retailers Are • Specialty stores


Classified By:
• Department stores

• Amount of service • Supermarkets


• Product lines • Convenience stores
• Relative prices
• Superstores
• Organizational approach
• Category killers
Retailing

Retailers Are
Classified By:
• Discount stores
• Amount of service
• Off-price retailers
• Product lines
• Relative prices
• Organizational approach
Retailing

Retailers Are • Corporate chain stores


Classified By: • Voluntary chains

• Amount of service • Retailer cooperatives

• Product lines • Franchise organizations


• Relative prices
• Merchandising conglomerates
• Organizational
approach
Retailing
• Retailer Marketing Decisions
– Target marketing and positioning
– Product assortment, service mix, store’s
atmosphere
– Price
– Promotion
– Place (location)

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