Cloudera offers a range of professional services to help

you get the most out of Apache Hadoop.

All of our services are designed to help you and
your team spend more time solving problems
and less time struggling with the challenges of
operating a large-scale distributed system. Just
like many enterprises rely on support for open
source software from companies like RedHat
for Linux or Sun for MySQL, Cloudera helps
maximize your ROI with Hadoop.

Support You Can Rely On Our support package

Relying on free and open source software for critical components of your includes:
company’s data storage and processing infrastructure can be intimidating, but n Best practices
it doesn’t have to be. Our commercial support helps enterprise users reduce n Design Review
risk by making sure that things are done right the first time, and in a pinch, an n Operational support
expert is just a phone call away. n Performance audits
Cloudera can help you install, configure, optimize, tune, and run Hadoop for n Issue resolution
large-scale data processing and analysis. We support Hadoop whether you run
our distribution on servers in your own data center or on the cloud. For further details on our
support services, please visit:
NOTE: Cloudera contributes its Hadoop fixes back to the open source commu-
www.cloudera.com/
nity for inclusion in future releases. hadoop-support

Contact Us Email / web Phone mail

info@cloudera.com US Toll Free: +1-888-789-1488 Cloudera Inc.
www.cloudera.com International: +1-650-362-0488 1409 Chapin Ave. 3rd Floor
www.getsatisfaction.com/cloudera/ Fax: +1-888-789-1488 Burlingame CA 94010
 Hadoop Training
Cloudera offers professional training for Hadoop users across your organization. Enterprises are most successful with
Hadoop when developers, administrators, and managers share a common vocabulary and vision for Hadoop. Our profes-
sional training and certification programs ensure that all users understand how they can do their part and contribute to
their team’s objectives using Hadoop.

Developers Administrators Professionals

Cloudera’s Hadoop Training
for Developers is an intensive
three-day program designed
for professional software
engineers.
Sample topics include:
n Hadoop Basics
n Hadoop Ecosystem: When
Cloudera’s Hadoop Training for
System Administrators is a
one-day program that focuses on
operational planning and best
practices for ensuring reliable
delivery of Hadoop services to your
organization.
Sample topics include:
For managers and other professionals,
we offer a day-long program to help you
understand how Hadoop impacts your
organization.
Sample topics include:
n Working with Existing Systems: Where
Does Hadoop Fit?
n Working with Your Data: Basic Input,

to Use Hive, Pig, Hbase, etc. n Hadoop Deployment Details Processing and Output Options
n Hadoop Deployment n Resource Scheduling and n Using Hive for Data Warehousing with

Options Sharing Hadoop

n MapReduce Algorithms and n Monitoring n Cost-Efficient Computing: Understand-

Applications n Debugging and Troubleshooting ing the Real Costs of Hadoop

Hadoop Certification Cloudera currently offers a

Cloudera Certification establishes you as a trusted and valuable resource for certifcation option for each of
those working with Hadoop. Whether your company is just looking into Hadoop our training programs:

technology or your customers are asking for Hadoop help, our globally recog- n CCHD: Cloudera Certified
nized certification demonstrates your ability to attack big data problems. Hadoop Developer
n CCHA: Cloudera Certified
Consultants, developers, and technical leaders can use Cloudera Certification Hadoop Administrator
to demonstrate their experience and expertise with Hadoop. n CCHP: Cloudera Certified
Employers can use Cloudera Certification to identify candidates for new jobs or Hadoop Professional
internal promotions and ensure that all team members share a common knowl-
edge base.
For more details on training
Customers can reduce risk by relying on contractors and suppliers who hold and certification, please visit:
current Cloudera Certification for their personnel. www.cloudera.com/hadoop-training