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What should the company do to raise the morale and overall effectiveness of the firm?

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There are variety of problems pointed out in the case based on the observations and
the interviews done by the hired consultant. However, during exit interviews most of the
stated reasons why engineers leave the company deal with how the company is being
managed. Many of the employees complained regarding their immediate supervisor·s
lack of supervision and support for his/her subordinates. There are times wherein the
employee really needed to discuss an important matter with the supervisor, but he/she
is not available for consultation. Moreover, he/she is also known for not giving
feedbacks and showing appreciation to the employees· works.

Aside from the employees· concern with how they are treated by their supervisors,
there are also issues within the company. It seems that there is discrimination among
departments. Administration department is least prioritized or not given that
importance because there is gender-bias. There are employees who believe that they
have the know-hows to do a certain work but they are not given a chance. There
appears to have no opportunity for career advancement as well.V


 


aising the overall effectiveness of the firm will be accomplished when the employees·
morale are raised. But in order to raise the morale of the employees in the company,
all the pressing problem that are currently experienced by the employees should be
addressed first.

General Managers should be the one to represent good employee relations. An open-
door policy should be encouraged. The employees should be permitted to make
appointments with anyone in the company anytime especially with the managers.
General Managers should work to create logical career paths for their employees. As
individuals make progress on technical tracks, they will also need to receive
management training in order to advance to higher-level management positions. If the
employee can sense that he/she has an opportunity for advancement in the
company, he/she is more likely to stay in the company. The management should focus
on retaining the talents they have within the organization because that will be crucial
to sustain its success. Thru having sound employee relations, the kind of workplace
both the employees and the management desire will be achieved; thus, raising the
employees· morale.

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