Training and Development in IT/Software

Development Industry

The Indian IT sector is growing at a very fast pace and is expected to earn a revenue of US
$87 billion by 2008. In 2006, it has earned revenue of about US $ 40 billion with a growth
rate of 30%. IT sector is expected to generate 2.3 million jobs by 2010, according to
NASSCOM (National Association of Software and Service Companies)

With this rapid expansion of IT sector and coming up of major players and new
technologies like SAP, the need of human resource development has increased.

According to the recent review by Harvard Business Review, there is a direct link between
training investment of the companies and the market capitalization. Those companies with
higher training investment had higher market capitalization. It clearly indicates that the
companies which have successfully implemented training programs have been able to
deliver customer goals with effective results. It shows that good training results in
enhancement of individual performance, which in turn, helps the organization in achieving
its business goals. Training is a tool that can help in gaining competitive advantage in terms
of human resource.

With the growing investment by IT companies in the development of their employees many
companies have now started their own learning centers. As an example, Sun has its own
training department. Accenture has Internet based tool by the name of “My Learning” that
offers access to its vast learning resources to its employees. Companies are investing in
both the technical training, which has always been an essential part in IT industry, as well
as in managerial skills development. Companies now kept aside 3-5% of revenue for
training programs. As an example, some of the major players like Tata Elexi and Accenture
are allocating 7% and 3% respectively of the company’s overall revenue.

Areas Covered in Training Programs in

IT/Software Development Industry
The specific areas where training is given in IT/Software Development sector are:

Computer Manufacturing

EDP/ E- Commerce

Designing

Maintenance Service

Operating jobs, Computer operators, Data Entry

System Developing /Programming /Software Engineering

Networking

Application Programming

Research and Development in Peripheral Integration

Product Quality Control and Reliability Testing

Enterprise Resource Planning (ERP)

Database Warehousing and Management

Training Courses in Software Development Industry

 B. Tech
 BCA
 BSc. (H) Computer Science
 M. Tech
 MCA
 MSc. (H) Computer Science
 M.E. in Computer Technology & Applications
  Post Graduate Diploma in Computer Application (P.G.D.C.A)

Preferred Training Methods

Some of the training methods of training are:

 Computer Based Training

 Internet Based Learning
 Lectures
 Labs
 On-the-job (OTJ) Training
 Distant Learning
 E-Books
 Mentoring
 Coaching
 Job Rotation

Concern in Information Technology

Training
One of the major concerns for training companies is to create professionals who are better
able to go in for a technology in a specific domain area. Other than that, there are various
issues that are affecting the IT training sector such as, lack of conviction regarding training,
unplanned training approach, uncertain quality focus, and lengthy decision-making
process.

With the coming up of various new technologies, it has become a challenge for the training
institutes to offer effective, updated, latest, planned training to candidates in a shortest-
possible time. To increase the market share, most of the training institutes are now
strategizing to launch new product and are marketing aggressively.

As an example, New Horizons is establishing partnership with its customers and delivering
quality training. The company regularly conducts surveys of training needs in Indian job
market. On the other side, NIIT has invested in product development to create product
segmentation and is customizing them to address IT/ITES education arena.

Aptech is venturing into colleges, research firms, and universities. Another opportunity
that has been identified by Aptech is the field of developing content and the company is
offering these services to third-party clients for customization.

Essentials in IT Industry

To survive in long term there are some definite essential things such as,
  Good infrastructure
 Trained trainers
 Quality of content
 Certification of training course
 Effective Training evaluation
 Post training support, etc

This must be met by the Indian players.

Emerging Scenario in IT Industry

With the rapid expansion in IT/ITES sector, now there is enough scope of IT training
courses and institutes. IT sector is soon going to face a huge shortfall of skilled employees,
if the growth in the software industry goes by as expected. According to recent report of
NASSCOM (The National Association of Software and Services Companies) on software
industry, the IT services sector will see a shortfall of 2,35,000 people by 2008. IT spending
in the global business world is expected to grow by 6 to 7 % in the next 3 years, which will
be enough to give boost to the IT training sector.

This huge IT spending is largely because of uptake in IT recruitment.

According to a recent IDC report, India alone spends $216 million, i.e. 21% of the total
spending of IT training in the region, and is expected to be one of the largest contributors in
the coming years. This is largely because India alone accounts for 60 % of the total Asia-
Pacific demand for IT professionals.

Currently, the IT training market is valued at Rs 100 crore, and is expected to reach Rs 500
crore over the next 3 years.
The major factor that is responsible for growth in IT sector is the e-governance initiatives
introduced by central government and various other state governments.

Now there is a notable shift from long-term course to short-term training certifications.
Due to this, the focus is now on hiring professionals with expertise in particular domains.
The demand has largely for JAVA and .NET professionals. And on the NETWORKING end,
network storage and Linux demand is taking a toll.

Career Opportunities For Trainers in

Software Development Industry
Preferred Educational Qualification

MBA/PGDM/PGDBM in HR / Administration / IR Education

UG - B.Tech/B.E. – Computers

BCA

MCA

B Sc. (H) Computer Science/ M Sc Computer Science

Any PG Course - Any Specialization

A post graduate in HR from a reputed Institute specializing in Training and Development

Skills and Attributes Required

Skills and attributes required to become a successful trainer are:

 Technical very sound

  Presentable
 Good in making relationship with managers
 Can handle queries of employees/IT Professionals
 Verbal / Written communication skills
 Excellent interpersonal skills
 Ability to lead and mentor team members
 Presentation and networking skills
 Should be computer savvy
 Excellent coaching and mentoring skills

Nature of Work

 Training need Analysis: A Protocol to gather and review the inputs on the
performance of the hires serving the initial months of the employment. To design
different Technical training modules based on the need for the same
 Advanced Training: Content designing and Session Scheduling to be done
 Work with technical managers to gauge current technical levels and align courses to
deliver set target levels
 Propose budget and spending plan for technical and soft skill
 Ensure ROI for training
 Identification of training needs of employees by use of the appraisal data
 Consolidation and preparation of training calendar
 Conduct service excellence and behavioral modules for employees
 Continuously conduct and monitor feedback after the program
 Prepares weekly/monthly and annual training reports
 Tracks the mandatory training requirements for the entire division and informs the
participants on the compliance
 Takes care of trainee’s needs during the training
 Designing and developing instructional material for training courses that support
company's goals
 Manage team member/s by assigning tasks and set goals based on work load

Variation Of Salary with Experience in IT

Industry
The following tables describes the salary offered to the trainers according to the experience
& variation of Salary with Experience in Software Services Industry

In Software Services Industry

Salary offered to the trainers according to the relevant experience fall in the range of:
Variation of Salary with Experience in BPO/KPO/ITES Sector

Salary offered to the trainers according to the relevant experience fall in the range of: