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  • Airtel Useful Numbers

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    Kelechi Ogbonnaya
    78 vizualizări3 pagini
    Useful numbers IVR Customer care numbers Description Accessible to all subscribers IVR with option to transfer to live agent Calling Accessible to only post-paid subscribers SMS Request are received on email Calling Accessible to registered dealer lines / SMS to swap available Customer care line Data Helpdesk Post-paid helpline 170 SMS Customer feedback line USSD Customer care number 456 2# 140 recipient's number # 141 2 phone number# 141 3# 141 5# 141 707# Description Free SMS Balance Call

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    Useful numbers IVR Customer care numbers Description Accessible to all subscribers IVR with option to transfer to live agent Calling Accessible to only post-paid subscribers SMS Request are received on email Calling Accessible to registered dealer lines / SMS to swap available Customer care line Data Helpdesk Post-paid helpline 170 SMS Customer feedback line USSD Customer care number 456 2# 140 recipient's number # 141 2 phone number# 141 3# 141 5# 141 707# Description Free SMS Balance Call

    Drepturi de autor:

    Attribution Non-Commercial (BY-NC)
    Descărcați ca DOCX, PDF, TXT sau citiți online pe Scribd
    Indicator pentru conținut neadecvat
    78 vizualizări3 pagini

    Airtel Useful Numbers

    Încărcat de

    Kelechi Ogbonnaya
    Useful numbers IVR Customer care numbers Description Accessible to all subscribers IVR with option to transfer to live agent Calling Accessible to only post-paid subscribers SMS Request are received on email Calling Accessible to registered dealer lines / SMS to swap available Customer care line Data Helpdesk Post-paid helpline 170 SMS Customer feedback line USSD Customer care number 456 2# 140 recipient's number # 141 2 phone number# 141 3# 141 5# 141 707# Description Free SMS Balance Call

    Drepturi de autor:

    Attribution Non-Commercial (BY-NC)
    Descărcați ca DOCX, PDF, TXT sau citiți online pe Scribd
    Indicator pentru conținut neadecvat
    din 3

    Useful Numbers

    IVR
    Customer Care Numbers Description Accessibility Accessible to all subscribers IVR with option to transfer to live agent Accessible to all subscribers IVR with option to transfer to live agent Calling Accessible to only post-paid subscribers SMS Request are received on email wecare@Airtel.com Calling Accessible to registered dealer lines/SMS to SWAP available

    111

    Customer care line

    113

    Data Helpdesk

    131

    Post-paid helpline

    170

    170 SMS Customer feedback line

    190

    Dealer helpline

    USSD
    Customer Care Numbers *456*2# *140* recipient's number # *141*2*phone number# *141*3# *141*5# *141*701# *141*702# *141*703# *141*707# Description Free SMS Balance Call Me Back Family & Friends (To Add numbers) Family & Friends (To remove numbers) Family & Friends (To view numbers) Unity Tariff (Special) Unity Tariff (Smooth) Unity Tariff (Smart) Payphones- Migration Accessibility Available to all Subscribers Available to all Subscribers Available to all Prepaid Subscribers Available to all Prepaid Subscribers Available to all Prepaid Subscribers Available to all Prepaid Subscribers Available to all Prepaid Subscribers Available to all Prepaid Subscribers Available to all

    (monthly) *141*708# *141*709# *141*710# *141*8*recipient's number# *141*712*1# *141*712*2# *141*712*3# *141*712*4# *141*712*0# *123# *126* recharge pin number# Youth Service Package-Truetalk Youth Service Package -Truetxt Youth Service Package (to opt out) Credit me Data Bundles (N5000 / 30days) Data Bundles(N10000 / 30days) Data Bundles (N500 / day) Data bundles (N1000 / 30days) Check Data bundle Usage Balance Confirmation Recharge card/voucher loading

    Prepaid Subscribers Available to all Prepaid Subscribers Available to all Prepaid Subscribers Available to all Prepaid Subscribers Available to all Subscribers Available to all Subscribers Available to all Subscribers Available to all Subscribers Available to all Subscribers Available to all Subscribers Available to all Subscribers Available to all Subscribers

    SMS
    Customer Care Numbers Description Accessibility

    send requirements to 190(Your Name <space> Contact number <space> mobile number you want to swap > old SIM SWAP VIA SMS SIM serial <space> new SIM serial number <space> old PUK number <space> New PUK number <space> mobile number of the new sim card Send the keyword "INTERNET <phone make> <phone model> to 232. E.g. To get settings for Nokia N90.

    Available to prepaid Subscribers only

    GET INTERNET SETTINGS

    Available to all Subscribers

    Send "internet Nokia N90" to 232 Send the keyword "WAP <phone make> <phone model> to 232. E.g. To get settings for Nokia N90. Send "wap Nokia N90" to 232 Send the keyword "MMS <phone make> <phone model> to 232. E.g. To get settings for Nokia N90. Send "mms Nokia N90" to 232

    GET WAP SETTINGS

    Available to all Subscribers

    GET MMS SETTINGS

    Available to all Subscribers

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