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Load Overlays:

LD 10 – Configure Analog Extensions.


LD 11 – Configure Digital Extensions.
LD 12 – Configure Operator Console.
LD 13 – Configure DTR
LD 14 – Configure Trunks & B – Channel
LD 15 – Configure CDB
LD 16 – Configure RDB
LD 17 – Configure ADAN(Active Device Number D-Channel & Serial ports)
LD 18 – Configure Speed Call List
LD 20 – Print Of Analog, Digital & Trunks Ports.
LD 21 - Print Of CDB,RDB.
LD 22 – [Print Of ADAN.
LD 23 – ACD Configuration.
LD 32 – Status Of Card.
LD 34 – Status Of TDS Loop.
LD 38 – Status Of Conference Loop.
LD 43 – To Save Configuration.
LD 48 – Status Of ELAN,AML.
LD 56 – Tone Table.
LD 57 – Flexible Feature Code
LD 60 – Status Of B Channel
LD 73 – Loop Timers(PRI & DTI)
LD 81 – List features
LD 83 – List Extensions
LD 96 – Status OF D-Channel
LD 117 – IP Assignment
LD 143 – System Backup, Upgrade of System.

Class Of Service:

XRA: Ring again


CFXA: Call Forward To External DN
PUA: Pickup Allowed
XFA: Transfer Allowed
CCSA: Controlled Class Of Service Allowed
AHA: Automatic Hold Allowed
NAMA: Name Allowed
CNDA: Call Name Display Allowed
DNDA: Dial Name Display Allowed
HTA: Hunt Allowed(Busy Condition)
FNA: Forward Allowed(No Answer Condition)
FBA: Toll Denied (Other Option :SRE,UNR,CTD)
MWA: Message waiting Allowed
LNA: Last Number Dialed Allowed.
ADD: Automatic Digit Display (Other Option DDS-Delay Digit Display)
DTP: Dial in Tone (Other Option DIP-Dial in Pulse)
WTA: Warning Tone Allowed
CWA: Call Wait Allowed
LPD: Lamp denied
XHD: Exclusive Hold denied
TVD: Trunk Verification Denied
CFTA: Call forward by type Allowed(External)
C6D: Conference Allowed(6 party)
AUTU: Authcode unrestricted (Other Options AUTR-Authcode Restricted)
ICDD: Internal Call Detail denied.
NOVD: Net override Allowed (Barging).
RDI/UDI: Restricted from receiving direct DID Calls.

MDF Cabling Color Code:

1.White – Blue, Orange, Green, Brown & Grey.


2.Red - Blue, Orange, Green, Brown & Grey.
3.Black - Blue, Orange, Green, Brown & Grey.
4.Yellow - Blue, Orange, Green, Brown & Grey.

Basic Commands Of EPABX:

1.Template Audit:
>LD 1 (For any Operator Console Problem)

2.Time Setting:
>LD 2
.TTAD (Display Current Date & Time)
.STAD DD MM YYYY HH MM SS

3.To Know Specific Type DN’s:


>LD 81
REQ:LST
CUST:0
:
:
FEAT (500,2616 or CLS: HTD, HFA…etc)

4.To have Extn Specific Authcode:


>LD 88
REQ:NEW
TYPE:AUTH
CODE:nnnnnn
CLASS:
>LD 20
REQ:CHG
TYPE:
TN:l s c u
ITEM: CLS AUTR
ITEM: MAUT
SPWD:****
AUTH 1 nnnnnn
AUTH 2 nmannn

5.To have Display Features in CLS(Digital Phones)

CLS ADD DNDA CNDA NAMA

6.To see status of MUS Trunk:


>LD 20
REQ:PRT
TYPE:MUS
TN:l s c u
:
:
CFLP nn

>LD 38
if .STAT nn
CNFC 00 DSBL 00 BUSY (Condition fine)
CNFC 00 DSBL 00 BUSY

If .STAT nn (Condition Not Okie)


DSBL

7.To view Route Data Block:


>LD 21
REQ:PRT
TYPE:RDB
CUST:0
ROUT:nn
ACOD:Enter Value

8.To View XLST:


>LD 20
REQ:PRT
TYPE:PRE
:
XLAT n
PRE m
>LD 20
REQ:PRT
TYPE:SCL
:
LSNO:m

9.To change XLST:


>LD 18
REQ: CHG/NEW
TYPE:SCL/PRE/SSC
LSNO:n
:
:
STOR 0 nnnn
STOR 1 nnnn

10.To view NCOS Feature:


>LD 49
REQ:PRT
TYPE:FCR
CRNO n (NCOS No : 0,1,2,3…..)

11.To check Status Of TTY Port:


>LD 37
.STAT TTY

>LD 22
REQ:PRT
TYPE:ADAN TTY n

12.To check Connection Of Digital phones:


>LD 32
.IDU l s c u (Display’s the type of digital phone if properly connected by MDF)

13.To see Unused DN:


>LD 20
REQ:PRT
TYPE:LUDN

14.To see Unused Voice Units


>LD 20
REQ:LUVU

REQ:LUC (Print Unused Cards)


REQ:LTN(List TN of Type Specified)
TYPE:COT/DID/MUS/PRI/TIE
15.To know DID Dedication:
>LD 49
REQ:PRT/CHG
TYPE:IDC
CUST:0
IDGT:nnnnn (Last Digit Of DID)
Nnnnn mmmm(Dedication On)

16.To view the trunk lines dedicated to particular ACOD/Route


>LD 21
REQ:LTM
CUST:0
ROUT:
ACOD:nnnn

17.To see system ID & RLS


>LD 22
REQ:ISS/SLT/TID

18.To know Class Of Authcode


>LD 88
REQ:PRT
TYPE:AUB

19.To know Keypad Features


>LD 57
REQ:PRT
TYPE:FFC
CUST:0
CODE:ALL or Specific Code (Like PLDN…)

20.To Program a CDR port


>LD 17
REQ:CHG
TYPE:ADAN TTY X
:
:
USER CTY XMTC(Remove MTC)
USER CTY CDR

21.To have Different DN’s in same Pickup group


>LD 20
:
RNPG n (Have same n for all the Extns in this particular pickup group)
:
>LD 57
REQ:PRT
TYPE:FFC
CODE:PURN

22.Blocking Route a particular DN


TARG – RDB TGAR – Extn

If TARG=TGAR Then it will block that Extn from making any calls on the member
COT Lines of that particular RDB ie Access Denied.

23.To know the RCO Parameter


>LD 21
REQ:PRT
TYPE:RDR

24.To see the details of Login of that Day


>LD 22
REQ:PRT
TYPE:PHST

25.To see after Print History


>LD 22
REQ:PRT
TYPE:AHST

26.To check Daily Routine Tests


>LD 22
REQ:PRT
TYPE:OVLY
:
TODR 01(Means 1am – When traffic is minimum)

27.To change Time Of Daily Routine Tests


>LD 17
REQ:CHG
TYPE:OVLY
:
:
TODR 09 (Means 9am)
DROL 32 36 43 135 137

28.To save the Changes


>LD 43
.EDD (SCH5066 – EDD not Done)
29.For Software Audit
>LD 44
.AUDIT
.R 1

>AUD000 – Means no problem

30.To see DTMF


>LD 97
REQ:PRT
TYPE:XCTP
:
:
DTMF 218

31.To see PCM Law


>LD 17
REQ:PRT
TYPE:PARM
:
:
PCMC A

32.To see all Parameters


>LD 17
REQ:PRT
TYPE:PARM

33.For DISA Details


>LD 24
REQ:PRT/NEW
TYPE:DIS
DIS DN

34.To copy an DN
>LD 10/11
REQ:CPY n
TYPE:
CFTN:l s c u (Existing TN)
SFLT: Auto/TNDN
TN:l s c u (New TN)
DN: (New DN)

35.DTI Checking (DID\DOD)


>LD 60
.STAT
.LCNT (Display error in loop)
.RCNT (Reset loop)

36.Hyperterminal Connectivity Setting

Meridian EPABX – VT100


Meridian Mail – VT52

37.CDB Data

AML_DATA – Voice Mail


ANI_DATA – Automatic Number Identification Data
CDR_DATA – Customer Data Block
CCS_DATA – Controlled Class Of Service
FCR_DATA – Flexible Code Restriction NCOS Codes
FFC_DATA – Flexible Feature Code
FTR_DATA – Feature & Options Data
LDN_DATA – Listed Directory Number
MPO_DATA – Multi Party Operator
NET_DATA – PRI/DTI Data
NIT_DATA – Night Data
PWD_DATA – Password Data
RDR_DATA – Call redirection Data
TIM_DATA – Timer Data

Configuration Procedures:

Trunk Configuration:

1.Check for the existing route number,ACOD & Free port.


2.Create a new RDB(LD 16)
3.Create a new COT(LD 14)
4.Have a print of one Existing RDB & COT

>LD 16
REQ:NEW
TYPE:RDB
CUST:0
ROUT: new no
DES:
TKTP:COT/DID/TIE
:
AUTO:YES
:
ICOG:IAO/IGT/OGT
:
SRCH:RRB
:
ACOD:new no
:
CNTL:YES
:
CDR:YES
TIMR : ICF 512
OGF 512
EOD 3968
DSI 3968
NRD 3968
DDL 70
ODT 4096
RGV 256
FLH 510
GTO 896
:
:
NEDU: ETH
FEDU: ETH
MUS: YES
MRT: Music Route No
:
:
FRL 0 n (Fill in same no as present in existing RDB)
1 n
2 n
3 n
4 n
5 n
6 n
7 n
TTBL: n (Fill in same no as present in existing RDB)

>LD 14
REQ:NEW
TYPE:COT
TN:
DES:
XTRK:EXUT
FWTM:NO
CUST:0
NCOS:
RTMB:R.No M.No (R.No-Route No , M.No-Member No)
ATDN:
SIGL:LOP
TIMP:600
BIMP:600
SUPN:YES
STYP:BTS
:
BTDT:0
CLS UNR/DTN/WTA/LPR/APN/THFD/BARD/PIO/NTC/LOL
TKID

ACD Configuration

*Never copy an ACD DN as it will cause data corruption.


*All ACD Calls land on ACD Key.
*CALL CDN ACD Queue ACD Agents
*Agent Has to
1.Login
2.Logout – Press MSB Twice(Cannot RX ACD Calls & Can RX Extn Calls)
3.Not ready
4.Make set busy – Press MSB Once(Cannot RX Both ACD & Extn Calls)
5.Answer Supervisor

CDN Configuration (Controlled DN)

>LD 23
REQ:NEW
TYPE: CDN
CDN: nnnn
:
:
DFDN:mmmm (ACD Queue)
:

ACD Queue Configuration

>LD 23
REQ:NEW
TYPE:ACD
ACDN:mmmm
MAXP:100 (How many agents to be present in this queue)
FRRT (First RAN Route)
SRRT (2nd RAN Route)
NRRT (Night RAN Route)
OVDN (Overflow DN)
NCFW (Night Call Forward)

ACD Agents

>LD 11
REQ:NEW
TYPE:2616
TN:
:
:
CLS AGN/SPV BUZZ RNGB
KEY 00 ACD mmmm 0 nmnm (mmmm – ACD Queue , nmnm – Agent Id)
1 SCR – Extn No
2 NRD – Not Ready
3 MSB – Make Set Ready
4 ASP – Answer Supervisor
5 EMR – Emergency Queue
6 DWC 7000 – Display waiting calls

Meridian Option 11C

Difference Between 11,11E,11C

Option 11
• 2 CPU Cards: CPU/CONF (Conference Loop) and TDS/DTR (Tone Digit
Switch/Digit Tone Rxer) – occupied 2 slots.
• 1 Expansion cabinet
• 224 Ports(including Trunk & Digital cards)
• Connectivity of expansion cabinet to main cabinet: Copper Connectivity only
• Max distance bet main & expansion is 2.12 m.
• Max 10 slots for cards excluding power supply.
• Operates on AC.
• Connection from 1st slot of expansion cabinet to anywhere between 2 & 9 of
main cabinet.

Option 11E
• System core ( contains cartridge containing customer data base)
• 384 ports
• 2 expansion cabinets
• Copper or fiber connectivity for the expansion cabinets to the main.
• Max distance between 10 m.
• Fiber Connectivity : MFI Card(Main Fiber Interface) & EFI Card(Expansion
Fiber Interface)
• Rls 22 & 23.

Option 11C
• SSC (Small System Card) Motorola 68040(CPU/16 MB of DRAM)
• S/W Daughterboard
• Two slots for fiber expansion
• Max of 4 expansion cabinets
• 700 ports
• Rls 24 & 25
• If connecting a single expansion cabinet – require a single daughterboard
• If connecting a 2 expansion cabinet – require a dual daughterboard
• If connecting a 3 expansion cabinet – require a single & dual daughterboard
• Max distance between main & expansion can be 3 Km.

General Details
• EPABX – TDM Switch
• Total 10 Slots
• Slot 10 – Meridian Mail (MM)
• SSC contains Dongle & S/W Daughterboard
• Dongle – Lithium Battery storage – Contains Site ID (System) & Auxiliary ID
(Up gradation)
• Rls 23 & 24 – 32 MB S/W Daughterboard
• Rls 24.24 & 25 onwards – 48 MB S/W Daughterboard
• During up gradation we need to change the S/W Daughterboard which
upgrades the Flash part of the Memory.
• NTTK13AA & NTTK25AA – 48 MB S/W Daughterboard available at Market.
• SSC Card: Occupies one slot – can insert PCMCIA Card A: & B: drive - A: Up
gradation – B: Backup
• When a card is inserted, the time slots(Loop) is taken from the Back plane.
• Loop 29 & 30 are reserved for conference (By default – Logical & not physical)
• One Loop – 30 time slots
• Loop 11 to 28 – Expansion cabinet (Reserved)
• ISM – Incremental S/W Management

Digital Line Card

• 16 ports
• each port as a TN(Terminal Number)
• Loop Shelf Card Unit (l s c u)
• DN – Directory Number (extn No)
SSC Card
• 3 Serial ports
• Port 0, 1 ,2 - Maintenance (To view ACD,CDR & Login Purpose)
• Ethernet Connectivity – assign a IP (PC)
• CDR (Call Detail reporting) – Log of outgoing & incoming calls
• ACD (Automatic Call Distribution) – automatically distributes the call
depending on the most idle agent – suitable for call center – need to capture the
reports.

BASIC CARDS

DLC: Digital Line Card – 16 Ports (-28 V DC) – supports only Nortel digital phones
FALC: Flexible Analog Line Card – 16 Ports (-40 V DC)
MWLC: Message Waiting Line Card – 16 Ports
XCOT-I : Trunk Card India Modified – 8 Ports
COT/PPM: Trunk Card – 8 Ports
UNVTRK: Universal Trunk Card – 8 Ports
PRI: Primary Rate Interface (2 types) – 30B + 1D: E1 & 23B + 1D: T1
DTI: Digital Trunk Interface (2 types) – 30 Channels: E1 & 24 Channels: T1
MIRAN: Meridian Integrated RAN
MICB: Meridian Integrated Conference Bridge
E & M: Ear & Mouth Card

PRI Card

• Need to configure a D-Channel


• EURO, Q Sig, ESS4, SL1 – Protocols Between switches by which data can be
sent thru D Channel
• Outband Signaling – Signaling has a separate channel (CCS- Common Channel
Signaling)
• All signals are passed via D-Channel
• The line remains idle as long as acknowledgement is not rxed although the call
is placed

DTI Card

• Inband Signaling
• Channel Associated Signaling (CAS) – No Protocol
• Two types of Condition: Idle & Seize Code - should match in remote end
• All signals passed in the same Voice Channel
• Once the call is placed the line is seized & that extn becomes busy for Other
Callers.
MITG (Meridian Integrated (IP) Telephony Gateway)
• Voice over IP – Extending ur voice in network over Internet
• Two Types : (1) Line side (using IP Phone over WAN)
(2) Trunk side (Connect two meridian over Ethernet)
• ITG – TDM to convert IP Packets & Compresses data
• ITG 1.0 – Works with Rls X.11 onwards
• ITG 1.0 – 8 simultaneous calls – occupies 2 slots
• ITG 2.0 – 24 simultaneous calls – occupies 2 slots – OTM 2.0 or later
• ITG 3.0 – 32 simultaneous calls – occupies 1 slot – OTM(Optivity Telephony
Management) 2.0 or later – MC (Media Conversion) Card
• MAT (Meridian Administration Tools) 6.1 or later – PC with Windows 95 or
later

• Has 2 Ethernet ports, one is for E LAN & one is for T LAN Connection
• MAT is connected to E LAN of Meridian & E LAN of MITG
• Dongle ID is there for ITG 1.0 but ITG 2.0 & 3.0 does not require Dongle
ID.
• Supports CDR (Call Detail reporting) & SNMP Alarm Traps

Prerequisites For Configuring ITG


• Stable & dedicated IP Address for ITG Card
• Node IP address (T LAN IP address on the ITG)
• Management LAN Gateway IP address
• Management subnet mask
• Voice LAN gateway IP
• Voice subnet mask
• Keycode of MITG Card
• Dongle ID of MITG Card
• MAC Address of MITG Card
Line Card
• No ITG 1.0 Version
• Does not require a Meridian on the other end. It requires only a IP Phone.
• 24 ports per card (ITG 2.0) & 32 ports per card (ITG 3.0)
• Supports up to 96 Internet Telephones per card (Virtual Connection within
LAN)

Trunk Side
• Connects two Meridian over Intranet & ordinary phones are enough for
communication.

Hardware Installation
• Insert MITG Card in any IPE Slot
• Connect the cable corresponding I/O Slot & other E LAN for MAT/OTM ,T
LAN for Customer

MITG Card
• 8/24/32 port trunk card
• Two Ethernet ports & one serial port (Card Management)
• Acquires 2 physical slots (ITG 3.0: 1 Slot)
• It has Dongle (only for ITG 1.0), RAM, Flash ROM, Processor
• G.711 (64 Kbps), G.729 (8 Kbps), G.729AB (8 Kbps) – Codec supported (for
Compression Standards)
• Protocol used: TCP/IP
• IP to IP Phone: Virtual Port is used
• IP to Analog/Digital: Physical port is used

MITG Trunk Prerequisites


• Rls 21 or Later : MITG 1 / Rls 25 or Later : MITG 2
• Packages : BARS(ld 57), NARS(ld 58), CDP(ld 59)
• MAT S/W
• PC with windows 95 or later

MITG Trunk Configuration


• ITG Command Line Interface Configuration : E LAN Configuration of MITG
 Login as: itgadmin
Pwd: itgdmin
 At ITG >setLeader “xx.xx.xx.xx”,”yy.yy.yy.yy”,”zz.zz.zz.zz” <Enter>
xx.xx.xx.xx: IP Address of Management interface
yy.yy.yy.yy: Gateway IP Address of Management interface on the leader 0
zz.zz.zz.zz: Subnet mask for the Management Interface
 After this, reboot ITG Card & after which LCD Display on front of ITG
Card will indicate BLDR (Backup Leader)
• Configuration of ITG at Meridian end
 Route Programming
 Trunk programming
 CDP Programming (Coordinated dialing Plan)
• MAT-ITG Configuration: T LAN Configuration of MITG
 Node properties configuration
 Card properties configuration
 Dialing Plan properties configuration
 Text Node, Card, Dialing plan properties to ITG Card
 Reboot Card

Procedures to Reset the Mailbox admin password of Callpilot (version 2.1) to


the default

&#61558; Login to Callpilot as Administrator

&#61558; Go to programs --> Callpilot --> Support tools

&#61558; It asks for a username and password

&#61558; Username : tas (all lowercase) Password : !TazIYex.4 (all case


sensitive)

&#61558; After Logging in , Chose Option 10 – Database Utility , then Chose


Option 4 – Database API Utility

&#61558; After the selection you will get the CI> prompt

&#61558; In the CI> prompt type “resetadminpwd”

With the above procedure your Callpilot Admin password can be resetted to the
default. The default password is “124578”