GLENROY A.

WOOD
2 Richings Terrace ● Kingston 6, Jamaica
Phone: (876)392-8087 (cell) ● Email:
glenroywood@gmail.com

November 24, 2006

Re: Bank Teller Position

Currently pursuing part-time degrees in Management Studies and

Accounting at the University of the West Indies, Mona, I want to
make it easy for you to add me to your team as your newest Bank
Teller.

After being employed in the service industry for almost four

years, I have developed excellent customer service skills which,
along with my training and experience in Accounting, Finance and
Economics, will definitely aid in satisfying your customers and
achieving the objectives of your company. In addition, I am willing
to undergo any training that is required for this position.

I possess the skills and attitude that this position requires:

 Strong interpersonal and communication skills.
 Highly developed customer service skills.
 Strong grasp of Accounting principles and concepts.
 Excellent computer skills.
 High achiever – whether working on a team or alone.
 Ability to efficiently work unsupervised and meet deadlines.

I invite you to contact me anytime at (876) 392-8087 or

glenroywood@gmail.com to arrange an interview.

Thank you for your consideration.

Sincerely,

Glenroy A. Wood

Enc.: Résumé

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 GLENROY A. WOOD
2 Richings Terrace ● Kingston 6, Jamaica
Phone: (876)392-8087 (cell) ● Email:
glenroywood@gmail.com

SUMMARY OF QUALIFICATIONS

 Strong verbal, written and interpersonal communication and

data entry skills. Focus on detail and accuracy.
 Advanced Accounting skills.
 Problem solver. Creates innovative solutions to unique
challenges.
 Experience in ensuring customer satisfaction and handling
customer complaints and problems.
 Strong computer skills - including Microsoft Office and the
Internet.
 High level of integrity.

EDUCATION

 University of the West Indies, Mona (UWI Mona) –

Kingston 7, Jamaica (2002-Present).
o B.Sc. degree in Accounting (in progress).
o B.Sc. degree in Management Studies (in progress).

 Montego Bay Community College – Montego Bay, St

James (2000-2002).
o Advanced level certificates for Accounting, Economics,
Business Studies and General Paper.

 Rusea’s High School – Lucea, Hanover (1995-2000).

o Distinctions, credits and passes in seven CSEC and two
GCE subjects including English Language and
Mathematics.

EXPERIENCE

o Lab Technician, AZ Preston Hall - UWI Mona (2002-2005).

o Used a hands-on approach to clarify user expectations
and efficiently resolve computer related issues.
o Maintained new and existing client accounts.

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o Junior Manager, Galaxy Video Game Store - Lucea,
Hanover (2001-2002).
o Improved the market share of the business through
creative advertising, promotions and customer
education.
o Responded to customer inquiries, generated sales and
processed all transactions.