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Training Manual

Training Manual 42PW350 Plasma Display Advanced Single Scan Troubleshooting 42 " Class HD 720p Plasma TV
Training Manual 42PW350 Plasma Display Advanced Single Scan Troubleshooting 42 " Class HD 720p Plasma TV

42PW350 Plasma Display

Training Manual 42PW350 Plasma Display Advanced Single Scan Troubleshooting 42 " Class HD 720p Plasma TV

Advanced Single Scan Troubleshooting 42" Class HD 720p Plasma TV (41.6" diagonally)

42 " Class HD 720p Plasma TV (41.6" diagonally) th Published J une 17 , 2011

th

Published June 17 , 2011 Updated September 06 th , 2011 See last page for update information

diagonally) th Published J une 17 , 2011 Updated September 06 t h , 2011 See

TOPICS TO BE DISCUSSED

Preliminary:

Contact Information, Preliminary Matters, Specifications, Plasma Overview, General Troubleshooting Steps, Disassembly Instructions, Voltage and Signal Distribution Troubleshooting:

Circuit Board Operation, Troubleshooting and Alignment of :

Switch Mode Power Supply Only RL_ON and M_On commands to SMPS

• Y-SUS Board Delivers Y-Scan, Logic Signals and FG5V to Y-Drive board. There is no VSC adjustment on this Y-SUS board. The Y-SUS receives VS, M5V from the Z-SUS.

• Y-Drive Board

• Z-SUS Board Also uses one Z-SUB board for bottom panel connector. Routes VA to the Z-SUB then to the bottom right X-Board. Routes VS, M5V to the Y-SUS.

• Control Board

• 2 X Drive Boards (Left and Right)

• Main Board

Interconnect Diagram: 11X17 Foldout Section used as a quick reference sheet .

Board • Interconnect Diagram: 11X17 Foldout Section used as a quick reference sheet . 2 June
Board • Interconnect Diagram: 11X17 Foldout Section used as a quick reference sheet . 2 June

2 June 2011

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Plasma

Overview of Topics to be Discussed

42PW350 Plasma Display

The first section will cover Contact Information and Important Safety Precautions for the Customers Safety as well as the Technician and the Equipment.

Basic Troubleshooting Techniques which can save time and money sometimes can be overlooked. These techniques will also be presented.

The next section will get the Technician familiar with the Disassembly, Identification and Layout of the Plasma Display Panel.

At the end of this Section the Technician should be able to Identify the Circuit Boards and have the ability and knowledge necessary to safely remove and replace any Circuit Board or Assembly.

ability and knowledge necessary to safely remove and replace any Circuit Board or Assembly. 3 June
ability and knowledge necessary to safely remove and replace any Circuit Board or Assembly. 3 June

3 June 2011

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Plasma

LG Contact Information

Customer Service (and Part Sales) (800) 243-0000 Technical Support (and Part Sales) (800) 847-7597 USA Website (GSFS) http://gsfs-america.lge.com

Customer Service Website http://www.us.lgservice.com

Knowledgebase Website http://lgtechassist.com LG Web Training https://lge.webex.com

New: 2010/11 Wireless Ready

Models Software DownloadsNew: 2010/11 Wireless Ready

Presentations with Audio/Video and Screen NotationsNew: 2010/11 Wireless Ready Models Software Downloads LG CS Learning Academy http://136.166.4.200 Use

LG CS Learning Academy

http://136.166.4.200 Use http://LGLearn.com No User Name/Password
http://136.166.4.200
Use http://LGLearn.com
No User Name/Password

http://ln.lge.com/ilearn

User Name/Password required

Training Manuals, Schematics with Navigational Bookmarks, Start-Up Sequence, Owner’s Guides, Interconnect Diagrams, Dimensions, Connector IDs, Product Pictures and Features.

Also available on the Plasma Page: PDP Panel Alignment Handbook, Plasma Control Board ROM Update
Also available on the Plasma Page:
PDP Panel Alignment Handbook,
Plasma Control Board ROM Update (Jig required)

Published June 2011 by LG Technical Support and Training LG Electronics Alabama, Inc. 201 James Record Road, Huntsville, AL, 35813.

Training LG Electronics Alabama , Inc . 201 James Record Road , Huntsville, AL, 35813. 4
Training LG Electronics Alabama , Inc . 201 James Record Road , Huntsville, AL, 35813. 4

4 June 2011

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Preliminary Matters (The Fine Print) Page 1 of 2

IMPORTANT SAFETY NOTICE

The information in this training manual is intended for use by persons possessing an adequate background in electrical equipment, electronic devices, and mechanical systems. In any attempt to repair a major Product, personal injury and property damage can result. The manufacturer or seller maintains no liability for the interpretation of this information, nor can it assume any liability in conjunction with its use. When servicing this product, under no circumstances should the original design be modified or altered without permission from LG Electronics. Unauthorized modifications will not only void the warranty, but may lead to property damage or user injury. If wires, screws, clips, straps, nuts, or washers used to complete a ground path are removed for service, they must be returned to their original positions and properly fastened.

CAUTION

To avoid personal injury, disconnect the power before servicing this product. If electrical power is required for diagnosis or test purposes, disconnect the power immediately after performing the necessary checks. Also be aware that many household products present a weight hazard. At least two people should be involved in the installation or servicing of such devices. Failure to consider the weight of an product could result in physical injury.

devices. Failure to consider the weight of an product could result in physical injury. 5 June
devices. Failure to consider the weight of an product could result in physical injury. 5 June

5 June 2011

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Preliminary Matters (The Fine Print) Page 2 of 2 ESD (Electrostatic Static Discharge)

Today’s sophisticated electronics are electrostatic discharge (ESD) sensitive. ESD can weaken or damage the electronics in a manner that renders them inoperative or reduces the time until their next failure. Connect an ESD wrist strap to a ground connection point or unpainted metal in the product. Alternatively, you can touch your finger repeatedly to a ground connection point or unpainted metal in the product. Before removing a replacement part from its package, touch the anti-static bag to a ground connection point or unpainted metal in the product. Handle the electronic control assembly by its edges only. When repackaging a failed electronic control assembly in an anti-static bag, observe these same precautions.

Regulatory Information

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna; Increase the separation between the equipment and the receiver; Connect the equipment to an outlet on a different circuit than that to which the receiver is connected; or consult the dealer or an experienced radio/TV technician for help.

receiver is connected; or consult the dealer or an experienced radio/TV technician for help. 6 June
receiver is connected; or consult the dealer or an experienced radio/TV technician for help. 6 June

6 June 2011

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Safety and Handling, Checking Points

Safety & Handling Regulations

1.

Approximately 10 minute pre-run time is required before any adjustments are performed.

2.

Refer to the Voltage Sticker inside the Panel when making adjustments on the Power Supply, Y-SUS and Z-SUS Boards.

3.

Always adjust to the specified voltage level (+/- ½ volt) unless otherwise specified.

4.

Be cautious of electric shock from the PDP module since the PDP module uses high voltage, check that the Power Supply and Drive Circuits are completely discharged because of residual current stored before Circuit Board removal.

4.

C-MOS circuits are used extensively for processing the Drive Signals and should be protected from static electricity.

5.

The PDP Module must be carried by two people. Always carry vertical NOT horizontal.

6.

The Plasma television should be transported vertically NOT horizontally.

7.

Exercise care when making voltage and waveform checks to prevent costly short circuits from damaging the unit.

8.

Be cautious of lost screws and other metal objects to prevent a possible short in the circuitry.

9.

New Panels and Frames are much thinner than previous models. Be Careful with flexing these panels. Be careful with lifting Panels from a horizontal position. Damage to the Frame mounts or panel can occur.

10.

New Plasma models have much thinner cabinet assemblies and mounts. Be extremely careful when moving the set around as damage can occur.

Checking Points to be Considered

1. Check the appearance of the Replacement Panel and Circuit Boards for both physical damage and part number accuracy.

2. Check the model label. Verify model names and board model matches.

3. Check details of defective condition and history. Example: Y-SUS or Y-Drive Board Failure, Mal-discharge on screen, etc.

and hi story. Example: Y-SUS or Y-Drive Boar d Failure, Mal-discharge on screen, etc. 7 June
and hi story. Example: Y-SUS or Y-Drive Boar d Failure, Mal-discharge on screen, etc. 7 June

7 June 2011

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Basic Troubleshooting Steps

Define, Localize, Isolate and Correct

Define

Look at the symptom carefully and determine what circuits could be causing the

failure. Use your senses Sight, Smell, Touch and Hearing. Look for burned parts and check for possible overheated components. Capacitors will sometimes leak dielectric material and give off a distinct odor. Frequency of power supplies will change with the load, or listen for relay closing etc. Observation of the front Power LEDs may give some clues.

Localize

After carefully checking the symptom and determining the circuits to be checked

and after giving a thorough examination using your senses the first check should always be the DC Supply Voltages to those circuits under test. Always confirm the supplies are not only the proper level but be sure they are noise free. If the supplies are missing check the

resistance for possible short circuits.

Isolate

To further isolate the failure, che ck for the proper waveforms with the

Oscilloscope to make a final determination of the failure. Look for correct Amplitude Phasing

and Timing of the signals also check for the proper Duty Cycle of the signals. Sometimes “glitches” or “road bumps” will be an indication of an imminent failure.

Correct

The final step is to correct the problem. Be careful of ESD and make sure to

check the DC Supplies for proper levels. Make all necessary adjustments and lastly always

perform a Safety AC Leakage Test before returning the product back to the Customer.

y always perform a Safety AC Leakage Test before returning the product back to the Customer.
y always perform a Safety AC Leakage Test before returning the product back to the Customer.

8 June 2011

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42PW350 PRODUCT INFORMATION SECTION

42PW350 PRODUCT INFORMATION SECTION This section of the manual will discuss the specifications of the 42PW350

This section of the manual will discuss the specifications of the 42PW350 Advanced Single Scan Plasma Display Television.

discuss the specifications of the 42PW350 Advanced Single Scan Plasma Display Television. 9 June 2011 42PW350
discuss the specifications of the 42PW350 Advanced Single Scan Plasma Display Television. 9 June 2011 42PW350

9 June 2011

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Plasma

42PW350 Specifications

720P PLASMA HDTV 42" Class (41.6" diagonal)

• 3D Capable TV 1

• 2D to 3D Conversion

• TruSlim Frame

• 600Hz Max Sub Field Driving

• High Definition Resolution

• ENERGY STAR® Qualified

• Picture Wizard II

• Intelligent Sensor

Smart Energy Saving

• ISFccc® Ready

Sensor • S mar t E nergy S av i ng • ISFccc® Ready For Full
Sensor • S mar t E nergy S av i ng • ISFccc® Ready For Full
For Full Specifications See the Specification Sheet
For Full Specifications
See the Specification Sheet

10 June 2011

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42PW350 Logo Familiarization Page 1 of 3

42PW350 Logo Familiarization Page 1 of 3 HD RESOLUTION 720P HD Resolution Pixels: 1365 (H) ×

HD RESOLUTION 720P HD Resolution Pixels: 1365 (H) × 768 (V) See and experience more. Pictures are sharper. Colors are more vibrant. Entertainment is more real. Everything looks better on an HDTV.

HDMI (1.3 Deep Color) Digital multi-connectivity HDMI (1.3 Deep color) provides a wider bandwidth (340MHz, 10.2Gbps) than that of HDMI 1.2, delivering a broader range of colors, and also drastically improves the data-transmission speed.

Invisible Speaker Personally tuned by Mr. Mark Levinson for LG TAKE IT TO THE EDGE newly introduces ‘Invisible Speaker’ system, guaranteeing first class audio quality personally tuned by Mr. Mark Levinson, world renowned as an audio authority. It provides Full Sweet Spot and realistic sound equal to that of theaters with its Invisible Speaker.

Dual XD Engine Realizing optimal quality for all images One XD Engine optimizes the images from RF signals as another XD Engine optimizes them from External inputs. Dual XD Engine presents images with optimal quality two times higher than those of previous models.

presents images with optimal quality two times higher than those of previous models. 1 1 June
presents images with optimal quality two times higher than those of previous models. 1 1 June

11 June 2011

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42PW350 Logo Familiarization Page 2 of 3

42PW350 Logo Familiarization Page 2 of 3 600H z S u b Fi e ld Fi

600Hz Sub Field Firing:

Capture every moment. Tired of streaky action or unclear plays during the game? See sports, fast action and video games like never before. The 600Hz refresh rate virtually eliminates motion blur.

3.000,000 : 1 Contrast Ratio Stunning detail. No more worrying about dark scenes or dull colors. The Mega Contrast ratio of 3,000,000:1 delivers more stunning colors and deeper blacks than you can imagine.

TruSlim Design:

At less than 1" thick the new TruSlim Frame trims away distraction without compromising screen size.

USB 2.0:

View videos and photos and listen to music on your TV through USB 2.0.

size. USB 2.0: View videos and photos and listen to music on your TV through USB
size. USB 2.0: View videos and photos and listen to music on your TV through USB

12 June 2011

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42PW350 Logo Familiarization Page 3 of 3

42PW350 Logo Familiarization Page 3 of 3 AV Mode "One click" Cinema , Sp orts ,

AV Mode "One click" Cinema, Sports, Game mode. AV Mode is three preset picture and audio settings. It allows the viewer to quickly switch between common settings. It includes Cinema, Sports, and Game Modes.

Clear Voice Clearer dialogue sound Automatically enhances and amplifies the sound of the human voice frequency range to provide high-quality dialogue when background noise swells.

provide high-quality dialogue when background noise swells. Save Energy, Save Money It reduces the plasma display’s

Save Energy, Save Money It reduces the plasma display’s power consumption. The default factory setting complies with the Energy Star requirements and is adjusted to the comfortable level to be viewed at home. (Turns on Intelligent Sensor).

level to be viewed at home. (Turns on Intelligent Sensor). Save E nergy, Save M oney

Save Energy, Save Money Home electronic products use energy when they're off to power features like clock displays and remote controls. Those that have earned the ENERGY STAR use as much as 60% less energy to perform these functions, while providing the same performance at the same price as less-efficient models. Less energy means you pay less on your energy bill. Draws less than 1 Watt in stand by.

Less energy means you pay less on your energy bill. Draws less than 1 Watt in
Less energy means you pay less on your energy bill. Draws less than 1 Watt in

13 June 2011

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600Hz Sub Field Driving

600Hz Sub Field Driving (600 Hz Sub Field Driving) • 600 Hz Sub Field Driving is

(600 Hz Sub Field Driving)

600 Hz Sub Field Driving is achieved by using 10 sub-fields per frame process (vs. Comp. 8 sub-field/frame)

No smeared images during fast motion scenes

Original Image 10 Sub Fields Per Frame
Original Image
10 Sub Fields Per Frame

Sub Field firing occurs using wall charge and polarity differences between Y-SUS and Z-SUS signals.

firing occurs using wall charge and polarity differences between Y-SUS and Z-SUS signals. 1 4 June
firing occurs using wall charge and polarity differences between Y-SUS and Z-SUS signals. 1 4 June

14 June 2011

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42PW350 Remote Control

p/n AKB72914273 TOP PORTION

42PW350 Remote Control p/n AKB72914273 TOP PORTION BOTTOM PORTION 1 5 June 2011 42PW350 Plasma
42PW350 Remote Control p/n AKB72914273 TOP PORTION BOTTOM PORTION 1 5 June 2011 42PW350 Plasma
42PW350 Remote Control p/n AKB72914273 TOP PORTION BOTTOM PORTION 1 5 June 2011 42PW350 Plasma

BOTTOM PORTION

42PW350 Remote Control p/n AKB72914273 TOP PORTION BOTTOM PORTION 1 5 June 2011 42PW350 Plasma
42PW350 Remote Control p/n AKB72914273 TOP PORTION BOTTOM PORTION 1 5 June 2011 42PW350 Plasma
42PW350 Remote Control p/n AKB72914273 TOP PORTION BOTTOM PORTION 1 5 June 2011 42PW350 Plasma

15 June 2011

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42PW350 Rear and Side Input Jacks SIDE INPUTS AC In USB for Music, Photos and
42PW350 Rear and Side Input Jacks
SIDE
INPUTS
AC In
USB for Music, Photos
and Software
Upgrades
REAR
INPUTS
USB
HDMI 3
Composite
Video/Audio
16 June 2011
42PW350
Plasma

Generic Plasma USB Automatic Software Download Instructions

1) Download the Software File.

Download Instructions 1) Download the Software File. 2) Copy new software (xxx.bin) into the root of

2) Copy new software (xxx.bin) into the root of the Jump Drive. Make sure you have the correct software file. 3) With TV turned on, insert USB flash drive. 4) You can see the message “TV Software Upgrade” (See figure on right) 5) Cursor left and highlight "START" Button and push “Enter” button using the remote control. 6) You can see the download progress Bar. 7) Do not unplug until unit has automatically restarted. 8) When download is com leted “COMPLETE”. 9) Your TV will be restarted automatically.

p

, y ou will see

Your TV will be restarted automatically. p , y ou will see Currently Installed Version Software
Your TV will be restarted automatically. p , y ou will see Currently Installed Version Software
Currently Installed Version Software Version found on the USB Flash Drive File found on the
Currently Installed Version
Software Version found on
the USB Flash Drive
File found on the USB
Flash Drive
Hi g hli g ht St ar t P ress S e ec l t
Hi
g hli
g
ht St
ar
t P
ress
S
e ec
l
t

* CAUTION:

Do not remove AC power or the USB Flash Drive. Do not turn off Power, during the upgrade process.

Software Files (when available), can be downloaded from GCSC or GSFS.com

17 June 2011

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Plasma

Accessing the Service Menu

Accessing the Service Menu 105-201M To access the Service Menu. 1) You must have either Service

105-201M

To access the Service Menu.

1)

You must have either Service Remote.

2)

p/n 105-201M or p/n MKJ39170828 Press “In-Start”

3)

A Password screen appears.

4)

Enter the Password.

Note: A Password is required to enter the Service Menu. Enter; 0000 Note: If 0000
Note: A Password is required to enter the
Service Menu. Enter; 0000
Note: If 0000 does not work use 0413.
enter the Service Menu. Enter; 0000 Note: If 0000 does not work use 0413. 1 8
enter the Service Menu. Enter; 0000 Note: If 0000 does not work use 0413. 1 8

18 June 2011

enter the Service Menu. Enter; 0000 Note: If 0000 does not work use 0413. 1 8

MKJ39170828

42PW350

Plasma

42PW350 Dimensions

There must be at least 4 inches of Clearance on all sides

2" 39" 50.8mm 990.6mm 19-1/2" Center Center 495.3mm 4-11/16" 119mm 11-9/16" 15-3/4"
2"
39"
50.8mm
990.6mm
19-1/2"
Center
Center
495.3mm
4-11/16"
119mm
11-9/16"
15-3/4"
293.5mm
400mm
Center
12-1/8"
307.34mm
26.5/16"
668.02mm
15-3/4"
400mm
24-3/16"
Model No.
614.68mm
Serial No.
Label
Center
Remove 4 screws
to remove stand
for wall mount
3-7/8"
98mm
2-1/8"
3-11/16"
53.34mm
93m
19-1/8"
9.1/8"
485mm
231.1mm

Power Consumption:

19-1/8" 9.1/8" 485mm 231.1mm Power Consumption: Max Watts 160W Typical: 125W 0.2 Watts (Stand-By) Weight:

Max Watts 160W Typical: 125W 0.2 Watts (Stand-By)

Max Watts 160W Typical: 125W 0.2 Watts (Stand-By) Weight: 19 47.4 lbs with Stand 41.1 lbs

Weight:

19

47.4

lbs with Stand

41.1

lbs without Stand

June 2011

42PW350

Plasma

SERVICE AND ADJUST MENU ITEMS

This section of the manual will discuss the Service Menu and the Adjust Menu In the 42PW350 Advanced Single Scan Plasma Display Panel.

Upon completion of this section the Technician will have a better understanding of the Service and Adjust Menus used in this model.

will have a better understanding of the Service and Adjust Menus used in this model. 2
will have a better understanding of the Service and Adjust Menus used in this model. 2
will have a better understanding of the Service and Adjust Menus used in this model. 2

20 June 2011

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Plasma

42PW350 Service Menu First Page

Bring up the Service Menu using the Service Remote by pressing “In-Start” enter password 0413 or 0000.

IN START

Model Name: 42PW350-UA

Serial Number: 010PTZK1F285

S/W Version:

MICOM Version SPI Boot Version BOOT Version Touch Version EDID Version (RGB) EDID Version (HDMI) Chip Type 3D ASIC Version Debug Status Module Rom Ver:

RF Emitter Versioni

: 03.26.02.11

: 3.24.0

: 4.24.00

: 0.01.17

: 0.05 (0x00)

: 0.01

: 0.01

: SATURN 7

: 0.77

: RELEASE

: 42T3_4PV3A0

: VB091

Chip

UTT : 12 APP History Ver.:53810 PQL DB:LGE_PG_LGT10_xxN42

Unit Total Time
Unit Total Time

Software

1. Adjust Check

ADC Data 3. Power Off Status 4. System 1 5. System 2 Model Number D/L

Test Option External ADC Pattern Selection Panel Control Spread Spectrum Sync Level Stable Count ODC Test Power Error History

10.

11.

12.

13.

Country Group

Adjust Check

Country Group (Press OK to Save)

1.

Country Group Code Country Group Country 2. Tool Option Tool Option 1 Tool Option 2 Tool Option 3 Tool Option 4 Tool Option 5

02

US

US

32777

65

7519

7560

14925

3. Adjust White Balance:

OK

4. Adjust ADC:

OK

480i Component 1080p Component RGB

OK

OK

OK

5.

EDID(AC3):

OK

RGB

HDMI1

HDMI2

HDMI3

Priority Audio

Mode

OK (0x5E)

OK (0x12,0xD2)

OK (0x12,0xC2

OK (0x12,0xB2

Software Version

6. Video Processor 7. Type 8. 9.
6.
Video Processor
7.
Type
8.
9.
14. 15. Control Board Version
14.
15.
Control Board
Version
Software Version 6. Video Processor 7. Type 8. 9. 14. 15. Control Board Version 21 June
Software Version 6. Video Processor 7. Type 8. 9. 14. 15. Control Board Version 21 June

21

June 2011

42PW350 Plasma

42PW350 Power Off Status (IN START) Screen

Bring up the Service Menu using the Service Remote by pressing “In-Start” enter password 0413 or 0000.

IN START Model Name: 42PW350-UA

1. Adjust Check

 

Serial Number: 010PTZK1F285

 

2. ADC Data

S/W Version:

: 03.26.02.11

Select Item 3

3. Power Off Status

S/W Version: : 03.26.02.11 Select Item 3 3. Power Off Status

MICOM Version SPI Boot Version BOOT Version Touch Version EDID Version (RGB) EDID Version (HDMI) Chip Type 3D ASIC Version Debug Status Module Rom Ver:

: 3.24.0

4. System 1

: 4.24.00

5. System 2

: 0.01.17

6. Model Number D/L

: 0.05 (0x00)

7. Test Option

: 0.01

8. External ADC

: 0.01

9.

Pattern Selection

: SATURN 7

10. Panel Control

 

: 0.77

11. Spread Spectrum

: RELEASE

12. Sync Level

: 42T3_4PV3A0

13. Stable Count

RF Emitter Versioni

: VB091

14. ODC Test

 

15. Power Error History

UTT : 12 APP History Ver.:53810 PQL DB:LGE_PG_LGT10_xxN42

 

Power Off Status

0. POWER_OFF_BY_LOCAL_KEY

1. POWER_OFF_BY_ACDET

Most Recent
Most Recent

2. POWER_OFF_BY_REMOTE_KEY1

3. POWER_OFF_BY_LOCAL_KEY

4. POWER_OFF_BY_ACDET

5. POWER_OFF_BY_ACDET

6. POWER_OFF_BY_ACDET

7. POWER_OFF_BY_SW_DL

8. POWER_OFF_BY_ACDET

9. POWER_OFF_BY_LOCAL_KEY

10. POWER_OFF_BY_LOCAL_KEY

11. POWER_OFF_BY_REMOTE_KEY1

12. POWER_OFF_BY_REMOTE_KEY1

13. POWER_OFF_BY_ACDET

14. POWER_OFF_BY_ACDET

15. POWER_OFF_BY_LOCAL_KEY

16. POWER_OFF_BY_LOCAL_KEY

17. POWER_OFF_BY_LOCAL_KEY

18. POWER_OFF_BY_LOCAL_KEY

19. POWER_OFF_BY_REMOTE_KEY1

20. POWER_OFF_BY_REMOTE_KEY1

21. POWER_OFF_BY_ACDET

22. POWER_OFF_BY_SW_DL

23. POWER_OFF_BY_LOCAL_KEY

LOCAL_KEY (Key Board Power) REMOTE_KEY1 (Remote Power) ACDET (Loss of AC Power) SW_DL (Software Download Restart)

INSTOP (Instop Button on Serv. Remote) SW_DL (Software Download) AUTO_OFF (No Signal Time Out) OFF_TIMER (Auto Timer Off)

Remote) SW_DL (Software Download) AUTO_OFF (No Signal Time Out) OFF_TIMER (Auto Timer Off) 22 June 2011
Remote) SW_DL (Software Download) AUTO_OFF (No Signal Time Out) OFF_TIMER (Auto Timer Off) 22 June 2011

22

June 2011

42PW350 Plasma

42PW350 Power Off Status Details

(Not Used)

CODE

EXPLANATION

POWER_OFF_BY_CPUCMD

Power off by CPU Command

POWER_OFF_BY_ABN

Power off by abnormal status

POWER_OFF_BY_KEYTIMEOUT

Power off when TV is not turned off during a certain time

POWER_OFF_BY_ACDET

Power off by not detecting AC (abnormal case)

POWER_OFF_BY_RESET

Power off by Micom Reset

POWER_OFF_BY_5VMNT

Power off by not detecting 5V monitoring

POWER_OFF_BY_NO_POLLING

Power off when receiving no acknowledge

POWER_OFF_BY_REMOTE_KEY

Power off by remote key

POWER_OFF_BY_OFF_TIMER

Power off by Off timer

POWER_OFF_BY_SLEEP_TIMER

Power off by sleep timer

POWER_OFF_BY_FAN_CONTROL

Power off by fan control (Not Used)

POWER_OFF_BY_INSTOP_KEY

Power off by InStop Key

POWER_OFF_BY_AUTO_OFF

Power off by auto off function

POWER_OFF_BY_ON_TIMER

Power off by On timer

POWER_OFF_BY_RS232C

Power off by RS232C command

POWER_OFF_BY_SWDOWN

Power off by software download

POWER_OFF_BY_LOCAL_KEY

Power off by local key

POWER_OFF_BY_CPU_ABNORMAL

Power off by CPU Abnormal status

POWER_OFF_BY_INV_ERROR

Power off by LCD module inverter error (LCD Only)

POWER_OFF_BY_SW_DL

Power off by Soft Ware update

POWER_OFF_BY_UNKNOWN

Power off by the other causes

Power of f by Soft Ware update POWER_OFF_BY_UNKNOWN Power off by the other causes 23 June
Power of f by Soft Ware update POWER_OFF_BY_UNKNOWN Power off by the other causes 23 June

23

June 2011

42PW350 Plasma

42PW350 Lip Sync Adjust (IN START) Screen

Bring up the Service Menu using the Service Remote by pressing “In-Start” enter password 0413 or 0000.

IN START Model Name: 42PW350-UA 1. Adjust Check Serial Number: 010PTZK1F285 2. ADC Data S/W
IN START
Model Name: 42PW350-UA
1. Adjust Check
Serial Number: 010PTZK1F285
2. ADC Data
S/W Version:
: 03.26.02.11
3. Power Off Status
: 3.24.0
Select
MICOM Version
SPI Boot Version
BOOT Version
Touch Version
EDID Version (RGB)
EDID Version (HDMI)
Chip Type
3D ASIC Version
Debug Status
Module Rom Ver:
4. System 1
Item 4
: 4.24.00
5. System 2
: 0.01.17
6. Model Number D/L
: 0.05 (0x00)
7. Test Option
: 0.01
8. External ADC
Select
: 0.01
9. Pattern Selection
Item 8
: SATURN 7
10. Panel Control
: 0.77
11. Spread Spectrum
: RELEASE
12. Sync Level
: 42T3_4PV3A0
13. Stable Count
RF Emitter Versioni
: VB091
14. ODC Test
15. Power Error History
UTT : 12
APP History Ver.:53810
PQL DB:LGE_PG_LGT10_xxN42

SYSTEM 1

0.

1.

Baudrate

2 Hours Off (On Timer)

2 Hours Off (Screen Mute)

15Min Force Off

Audio EQ

Dynamic EQ

A2 Threshold

115200

On

Off

On

On

On

11

HDMI Port1

0

2.

3.

4.

5.

6.

7.

8. Lip Sync Adjust(DTV)

9. Dimming

10.

11.

12.

13.

14.

15.

16.

17.

18.

19.

20.

21.

22.

HDMI Sound(Port1)

-10 to 20

On

Enhanced Ghost

Off

Reset

On

RELEASE

EEPROM

Off

On

On

0

0

0

0

Tuner Option

Atten RF Signal

UTT Reset

Channel Mute

Debug Status

NVRAM Type

HDEV

Blue back

China Cable SO

Booster On (VHF)

Booster Off (VHF)

Booster On (UHF)

Booster Off (UHF)

Status NVRAM Type HDEV Blue back China Cable SO Booster On (VHF) Booster Off (VHF) Booster
China Cable SO Booster On (VHF) Booster Off (VHF) Booster On (UHF) Booster Off (UHF) 24
China Cable SO Booster On (VHF) Booster Off (VHF) Booster On (UHF) Booster Off (UHF) 24

24

June 2011

42PW350 Plasma

42PW350 UTT Reset (IN START) Screen

Bring up the Service Menu using the Service Remote by pressing “In-Start” enter password 0413 or 0000.

IN START Model Name: 42PW350-UA Serial Number: 010PTZK1F285 S/W Version: : 03.26.02.11 Select MICOM Version
IN START
Model Name: 42PW350-UA
Serial Number: 010PTZK1F285
S/W Version:
: 03.26.02.11
Select
MICOM Version
SPI Boot Version
BOOT Version
Touch Version
EDID Version (RGB)
EDID Version (HDMI)
Chip Type
3D ASIC Version
Debug Status
Module Rom Ver:
: 3.24.0
Item 4
: 4.24.00
: 0.01.17
: 0.05 (0x00)
: 0.01
: 0.01
: SATURN 7
: 0.77
: RELEASE
: 42T3_4PV3A0
RF Emitter Versioni
: VB091
Unit’s Total Time
UTT : 12
APP History Ver.:53810
PQL DB:LGE_PG_LGT10_xxN42

1. Adjust Check

2. ADC Data

3. Power Off Status

4. System 1

5. System 2

6. Model Number D/L

7. Test Option

8. External ADC

9. Pattern Selection

D/L 7. Test Option 8. External ADC 9. Pattern Selection 10. Panel Control 11. Spread Spectrum

10. Panel Control

11. Spread Spectrum

12. Sync Level

13. Stable Count

14. ODC Test

15. Power Error History

Select Item 12
Select
Item 12

SYSTEM 1

0.

1.

Baudrate

2 Hours Off (On Timer)

2 Hours Off (Screen Mute)

15Min Force Off

Audio EQ

Dynamic EQ

A2 Threshold

115200

On

Off

On

On

On

11

HDMI Port1

0

On

Enhanced Ghost

Off

Reset

2.

3.

4.

5.

6.

7.

8.

9.

10.

11.

12. UTT Reset

13.

14.

15.

16.

17.

18.

19.

20.

21.

22.

HDMI Sound(Port1)

Lip Sync Adjust(DTV)

Dimming

Tuner Option

Atten RF Signal

Changes

To “Doing”

Channel Mute

On

RELEASE

EEPROM

Off

On

On

0

0

0

0

Debug Status

NVRAM Type

HDEV

Blue back

China Cable SO

Booster On (VHF)

Booster Off (VHF)

Booster On (UHF)

Booster Off (UHF)

Booster Off (VHF) Booster On (UHF) Booster Off (UHF) Note: After UTT is reset, the UTT

Note: After UTT is reset, the UTT time on the left will not reset to “0” until the Service Menu is exited.

Scroll to

(System 1)

then

Right Cursor

Menu is exited. Scroll to (System 1) then Right Cursor 2 5 Scroll to (UTT Reset)
Menu is exited. Scroll to (System 1) then Right Cursor 2 5 Scroll to (UTT Reset)

25

Scroll to (UTT Reset) Press (Select) Reset changes to Doing then back to Reset

June 2011

After Reset (Doing) has completed, Reset returns. After Exit the UTT Timer is

“0”

42PW350 Plasma

42PW350 Service Menu: Panel Control Shows Control Board Information

Bring up the Service Menu using the Service Remote by pressing “In-Start” enter password 0413 or 0000.

IN START

Model Name: 42PW350-UA

Serial Number: 010PTZK1F285

S/W Version:

MICOM Version SPI Boot Version BOOT Version Touch Version EDID Version (RGB) EDID Version (HDMI) Chip Type 3D ASIC Version Debug Status Module Rom Ver:

RF Emitter Versioni

: 03.26.02.11

: 3.24.0

: 4.24.00

: 0.01.17

: 0.05 (0x00)

: 0.01

: 0.01

: SATURN 7

: 0.77

: RELEASE

: 42T3_4PV3A0

: VB091

Unit’s Total Time
Unit’s Total Time

UTT : 12 APP History Ver.:53810 PQL DB:LGE_PG_LGT10_xxN42

1. Adjust Check

2. ADC Data

3. Power Off Status

4. System 1

5. System 2

6. Model Number D/L

7. Test Option

8. External ADC

9. Pattern Selection

10. Panel Control

11. Spread Spectrum

12. Sync Level

13. Stable Count

14. ODC Test

15. Power Error History

Level 13. Stable Count 14. ODC Test 15. Power Error History UTT Reset Cursor Right to
Level 13. Stable Count 14. ODC Test 15. Power Error History UTT Reset Cursor Right to

UTT Reset

Cursor Right to activate. Yes or No will appear. UTT will not change until “In Start” key is pressed.

Panel Control

1. AV/PC

AV

2. ISM

Auto

3. Gamma

0

4. Power Save

Mode 0

5. APS Contrast

95

6. OrbitPixel

2

7. OrbitStep

2 step

8. OrbitTime

120 sec.

9. MRE(FMC)

Off

10. DPS2

Off

11. GRP

Off

12. Module OSD

0

13. Module XDP

On

14. Formatter XDP

On

15. Reset Use Time

XDP On 14. Formatter XDP On 15. Reset Use Time Panel Model Number Module Name: Rom

Panel Model

Number

Module Name:

Rom Ver.

Temperature:

42T3

42T3_4PV3A0

CTRL. Board

ROM Version

25.00 Celsius Panel Temperature
25.00 Celsius
Panel
Temperature
Select Item 10
Select
Item 10
25.00 Celsius Panel Temperature Select Item 10 At the bottom right you can see the Panel
25.00 Celsius Panel Temperature Select Item 10 At the bottom right you can see the Panel

At the bottom right you can see the Panel Model Number, Control board Software Version and the Panel Temperature.

can see the Panel Model Number , Control board Software Version and the Panel Temperature. 2
can see the Panel Model Number , Control board Software Version and the Panel Temperature. 2

26

June 2011

42PW350 Plasma

42PW350 Model Number Download Screen

When the Main Board is replaced, the Model Number and Serial Number must be corrected. Follow these instructions

Bring up the Service Menu using the Service Remote by pressing “In-Start” enter password 0413 or 0000.

Scroll down to item 6. Model Number D/L to highlight. Press “ENTER” or “Cursor Right”.

IN START

Model Name: 42PW350-UA

Serial Number: 010PTZK1F285

S/W Version:

MICOM Version SPI Boot Version BOOT Version Touch Version EDID Version (RGB) EDID Version (HDMI) Chip Type 3D ASIC Version Debug Status Module Rom Ver:

RF Emitter Versioni

: 03.26.02.11

: 3.24.0

: 4.24.00

: 0.01.17

: 0.05 (0x00)

: 0.01

: 0.01

: SATURN 7

: 0.77

: RELEASE

: 42T3_4PV3A0

: VB091

UTT : 12 APP History Ver.:53810 PQL DB:LGE_PG_LGT10_xxN42

Note: The Model and/or Serial No. will not change until you press the “In-Start” button after any change has been made.

1. Adjust Check

2. ADC Data

3. Power Off Status

4. System 1

5. System 2

6. Model Number D/L

7. Test Option

8. External ADC

9. Pattern Selection

10. Panel Control

11. Spread Spectrum

12. Sync Level

13. Stable Count

14. ODC Test

15. Power Error History

Model Number D/L

0. Model Name 1. Serial Num.

42PW350-UA

010PTZK1F285

Press OK to Save

To Change the Model Number:

1) Use the cursor right or left to select the area to change. 2) Use the cursor up or down to change. 3) When Model Number is correct, Press “ENTER” to Save 4) Cursor right until there is no text cursor blinking. 5) Cursor down to highlight “Serial Number” 6) Cursor Right to place blinking cursor under the first location and change (as in Item 2 above). 5) Press “ENTER” to Save Note: To return to the Model Number, Cursor right until there is no text cursor blinking and press the Up Cursor on the Remote. Cursor Right to place blinking cursor under the first location

Select Item 6
Select
Item 6
the Remote. Cursor Right to place blinking cursor under the first location Select Item 6 2
the Remote. Cursor Right to place blinking cursor under the first location Select Item 6 2

27

June 2011

42PW350 Plasma

42PW350 Power Error History (IN START) Screen

Bring up the Service Menu using the Service Remote by pressing “In-Start” enter password 0413 or 0000.

IN START Model Name: 42PW350-UA Serial Number: 010PTZK1F285 S/W Version: : 03.26.02.11 MICOM Version SPI
IN START
Model Name: 42PW350-UA
Serial Number: 010PTZK1F285
S/W Version:
: 03.26.02.11
MICOM Version
SPI Boot Version
BOOT Version
Touch Version
EDID Version (RGB)
EDID Version (HDMI)
Chip Type
3D ASIC Version
Debug Status
Module Rom Ver:
: 3.24.0
: 4.24.00
: 0.01.17
: 0.05 (0x00)
: 0.01
: 0.01
: SATURN 7
: 0.77
: RELEASE
: 42T3_4PV3A0
RF Emitter Versioni
: VB091
UTT : 12
APP History Ver.:53810
PQL DB:LGE_PG_LGT10_xxN42

1. Adjust Check

2. ADC Data

3. Power Off Status

4. System 1

5. System 2

6. Model Number D/L

7. Test Option

8. External ADC

9. Pattern Selection

10. Panel Control

11. Spread Spectrum

12. Sync Level

13. Stable Count

14. ODC Test

15. Power Error History

Select

Item 15

Panel Control 11. Spread Spectrum 12. Sync Level 13. Stable Count 14. ODC Test 15. Power
14. ODC Test 15. Power Error History Select Item 15 28 POWER ERROR HISTORY 1. Last
14. ODC Test 15. Power Error History Select Item 15 28 POWER ERROR HISTORY 1. Last

28

POWER ERROR HISTORY

1. Last History:

VA UVP

2. Last History:

VS OCP

3. Last History:

NONE

4. Error Count

1) PFC_DET Error 2) 5V OVP 3) 5V UVP 4) 17V OVP 5) 17V UVP 6) M5V OVP 7) M5V UVP 8) Vs OCP 9) Vs OVP 10) Vs UVP 11) Va OVP 12) Va UVP

5. Reset All

9) Vs OVP 10) Vs UVP 11) Va OVP 12) Va UVP 5. Reset All ff

ff

ff

ff

ff

ff

ff

ff

1

ff

ff

ff

1

PFC_DET: Power Factor Control Detect OVP: Over Voltage Protect OCP: Over Current Protect UVP: Under Voltage Protect

June 2011

42PW350 Plasma

Service Menu: Downloading EDID Data

When Item 10 was selected If It em 5 on Ad jus t Ch ec
When Item 10 was selected
If It
em
5
on
Ad
jus
t Ch
ec
k i
n
th
e
1 st
page o
f th
e
S
erv ce
i
M
enu
shows AC3, this shows NG.
If Item 5 on Adjust Check in the 1 st page of the Service
Menu shows EDID PCM this shows OK(PCM)
If NG was shown, highlight “Start” and press “Select” on the
remote.
“Writing” appears, then OK/(PCM) shows here. Now Item 5 on
Adjust Check in the 1 st page of the Service Menu shows
“EDID PCM”.

If “Reset” is selected, “Erasing” will appear and then this shows NG”.

When Item 11 was selected
When Item 11 was selected
d then thi s sh ows “ NG ”. When Item 11 was selected If Item

If Item 5 on Adjust Check in the 1 st page of the Service Menu shows PCM, this shows NG.

If Item 5 on Adjust Check in the 1 st page of the Service Menu
If Item 5 on Adjust Check in the 1 st page of the Service
Menu shows EDID AC3 this shows OK(AC3)

If NG was shown, highlight “Start” and press Select“ on the remote. Writing” appears, then OK/(AC3) shows here. Now Item 5 on Adjust Check in the 1 st page of the Service Menu shows EDID AC3 ”.

If Reset is selected, “Erasing” will appear and then this shows “NG”.

1) Press ADJ key.

Password required To enter ADJ Menu

D J ” k e y . Password required To enter ADJ Menu Note: PCM is
D J ” k e y . Password required To enter ADJ Menu Note: PCM is
D J ” k e y . Password required To enter ADJ Menu Note: PCM is

Note: PCM is changed from NG to OK/(PCM) then AC3 will now be “NG”.

Note: AC3 is changed from NG to OK/(AC3) then PCM will now be “NG”.

now be “NG”. Note: AC3 is changed from NG to OK/(AC3) then PCM will now be
now be “NG”. Note: AC3 is changed from NG to OK/(AC3) then PCM will now be

29 June 2011

42PW350

Plasma

Accessing the Host Diagnostic Screen (Page 1 of 2)

Use the Host Diagnostic screen to investigate the signal quality of a problem channel.

1) Place Television on the digital channel that may be showing problems.

2) Bring up the Customer’s Menu. Highlight “CHANNEL”. Press “ENTER” on the remote.

“ CHANNEL ”. Press “ ENTER ” on the remote. 3) The “CHANNEL” Menu appears. 4)

3) The “CHANNEL” Menu appears.

ENTER ” on the remote. 3) The “CHANNEL” Menu appears. 4) Press the (1) Key 5
ENTER ” on the remote. 3) The “CHANNEL” Menu appears. 4) Press the (1) Key 5
ENTER ” on the remote. 3) The “CHANNEL” Menu appears. 4) Press the (1) Key 5

4) Press the (1) Key 5 times. The Host Diagnostics screen appears.

the (1) Key 5 times. The Host Diagnostics screen appears. See next page for details. 3

See next page for details.

30 June 2011

42PW350

Plasma

42PW350 Understanding the Host Diagnostic Screen (Page 2 of 2)

Host Diagnostics Model Channel Number Selected Host Information Current Channel (Main) Blocked or Not Blocked
Host Diagnostics
Model
Channel
Number
Selected
Host Information
Current Channel (Main)
Blocked or
Not Blocked
Model Name : 42PW350-UA (Plasma Display)
Channel Info : Digital 19-1
Memory
Parental Control : Channel is not blocked
F = 9/5 (C+32)
FLASH : 131072 KB
Current Temperature
Panel
DRAM : 262144 KB
MODULE Temperature: 34.5 Celsius
Temperature
NVM : 128 KB
DVI/HDMI Status
Host Release Version
Can’t display this information now
Software
Firmware Version(MP) : 3.26.02.11(53810)
Version
Micom Version : V3.24.0
Compile Date & Time : 20110131 & 08:45:52
Compile User : sunbon.koo
FAT Status (Main)
Channel
Frequency
Center Frequency : 663.00 MHz
PCR lock : Locked
Program Clock Reference (Locked or No)
Modulation mode : QAM 256
Channel Type (8VSB, QAM 64, 256)
Carrier lock status : Locked
Channel (Locked or No)
SNR : 37 dB
Channel Signal to Noise Ratio
Signal level : 100%
Channel Signal Level (Above 80% good)
8VSB (Above 20 is good)
QAM 64 (Above 24 is good)
QAM 256 (Above 30 is good)
Half Page
CH
Move Page
Exit Exit
QAM 64 (Above 24 is good) QAM 256 (Above 30 is good) Half Page CH Move
QAM 64 (Above 24 is good) QAM 256 (Above 30 is good) Half Page CH Move

31

June 2011

42PW350 Plasma

3D SECTION AND 3D TROUBLESHOOTING

This section will give you an understanding of 3D as it relates to Televisions.

This section also includes 3D troubleshooting.

Note: The 3D Glasses must be mated To the Television so that multiple TVs Can o erate in the same room with different

p

multiple TVs Can o erate in the same room with different p lasses s nchronized to

lasses s nchronized to the correct TV

g

y

.

HOW TO CONNECT THE 3D GLASSES

i strongest signal.

Wh en n

iti

a

ll

y sw

it

c

h

e

d

on,

th

e

d

i

ill

ev ce w

t

au oma

ti

ca

ll

y

b

t

e connec e

d t

o

th

e

TV

ith th

w

e

HOW TO RECONNECT THE 3D GLASSES

Press the power button for over eight seconds.

Release the button when the green LED light turns on. Then, you will see the green light blink three times before the device is switched off. If you switch the power on again, the glasses will be connected to the TV or PROJECTOR with the strongest signal.

again, the glasses will be connected to the TV or PROJ ECTOR with the strongest signal.
again, the glasses will be connected to the TV or PROJ ECTOR with the strongest signal.

32 June 2011

42PW350

Plasma

3D Fundamentals (What is 3D?) From the Human Perspective

Each eye looks at an image from slightly different angles. Therefore, the brain takes these two different images and translates them into one image giving us depth perception. This is difficult to reproduce on a 2 dimensional screen. We have to come up with a scheme that will allow us to see the same image from two different angles giving us 3D effects.

same image from two different angles giving us 3D effects. If the two images were added
same image from two different angles giving us 3D effects. If the two images were added

If the two images were added together without the brain doing the calculations to combine them, they would appear out of focus.

Note: The Left and Right eye are actually seeing the same image but from a different angle, but for this l between the two images seen by each eye.

exp a

n

a

ti

o

n

o

n

e

i

s s

h

ow

n in

rt

d fr

e

m th

o

th

e

r f

r

o

c a

l

rit

ve

e o

r

y pu poses s

im

p y

l

t

h

o s

th

diff

ow

e e

r

i

s a

e e

r

n

ce

r o c a l rit ve e o r y pu poses s im p
r o c a l rit ve e o r y pu poses s im p

33 June 2011

42PW350

Plasma

3D Fundamentals (What is 3D?) From the Electronic Perspective

Each Camera looks at an image from slightly different angles. Each camera generates it’s own video, we’ll call “Left Camera View” and “Right Camera View”. The Frame packing adds both of these videos

together as described in the 3D Broadcasting page.

together as described in the 3D Broadcasting page. “ Original Image Left Camera Right Camera View
Original Image Left Camera Right Camera View View Both Videos are Packed together For transmission.
Original Image
Left Camera
Right Camera
View
View
Both Videos are
Packed together
For transmission.

The two videos are separated by the Frame rate converter in the Television and put on the screen. i and the 2 nd line is the Right camera view. 3 rd line is Left, 4 th is Right and so on.

Th

fi

rs

t h

t

l li

ne

i

s

th

e

L

e

ft C

i

amera v ew

e

or zon a

Note: The Left and Right Cameras are actually seeing the same image but from a different angle, but for n difference between the two images seen by each camera.

thi

l

s exp a

n

a

ti

o

n

i

s s

h

ow

n in

rt

d fr

e

m th

o

th

e

r f

r

o

c a

l

rit

im

p y

l

t

h

o s

th

i

s a

o

e

ve

e o

r

y pu poses s

ow

e e

r

o th e r f r o c a l rit im p y l t
o th e r f r o c a l rit im p y l t

34 June 2011

42PW350

Plasma

3D Formatter

3D Formatter

- All Formats of input are available and converted by 3D technology

- Full HD input available

- 3D Enhancement

Input Capabilities

Output Capabilities

HDMI 1.3 / HDMI 1.4

Regular 2D

3D Formats (Frame Packed)

1) Side by Side

2) Top and Bottom

3) Checkerboard

4) Frame Sequential (Full Resolution available)

HDMI 1.4 (Only)

5) Over/Under

2D

R L R L
R
L
R
L
available) HDMI 1.4 (Only) 5) Over/Under 2 D R L R L No glasses required 2D
available) HDMI 1.4 (Only) 5) Over/Under 2 D R L R L No glasses required 2D

No glasses required

2D1.4 (Only) 5) Over/Under 2 D R L R L No glasses required R L 3D

R L
R
L
5) Over/Under 2 D R L R L No glasses required 2D R L 3D to
5) Over/Under 2 D R L R L No glasses required 2D R L 3D to
5) Over/Under 2 D R L R L No glasses required 2D R L 3D to
5) Over/Under 2 D R L R L No glasses required 2D R L 3D to

3D to 2D

3D Formatter

R L R L No glasses required 2D R L 3D to 2D 3D Formatter or

or

L R L No glasses required 2D R L 3D to 2D 3D Formatter or 2)
L R L No glasses required 2D R L 3D to 2D 3D Formatter or 2)

2) Frame by Frame

Plasma (Active)

Synchronization required between glasses and TV

L / R represents; Left Camera View g

Ri

ht C

amera

Vi

ew

35 June 2011

42PW350

Plasma

LG 3D TV 3D broadcasting

Input HD SD Broadcasting Broadcasting Input (1) HDMI Component Component Composite RF RF, S-Video
Input
HD
SD
Broadcasting
Broadcasting
Input
(1)
HDMI
Component
Component
Composite
RF
RF, S-Video
Input Online Video USB Port (5)
Input
Online
Video
USB
Port
(5)

3D for All types of broadcasting signals

1. Input of broadcasting signal

2. Press “3D” button for mode change

3. Select type of input source,

4. Press “ENTER”.

5. In case 3D looks *abnormal, press “3D Settings” in the “Quick MENU”.

y order of the input signal. If TV already in Left/Right change to Right/Left or vice versa.

*Abnormalit

ma

y

be caused b

reversed L/R

y

(2) (3) 2D to 3D Side by Side
(2)
(3)
2D to 3D
Side by Side
be caused b reversed L/R y (2) (3) 2D to 3D Side by Side Top &
Top & Bottom Checker Board
Top &
Bottom
Checker
Board
2D to 3D Side by Side Top & Bottom Checker Board Single frame Sequential ( 4
Single frame Sequential
Single frame
Sequential
Top & Bottom Checker Board Single frame Sequential ( 4 ) (5) Note: Picture behind the

(4)

(5)
(5)

Note: Picture behind the menu is showing a side by side format. Note: HDMI 1.4 will automatically select 3D type for you.

36 June 2011

42PW350

a side by side format. Note: HDMI 1.4 will automatically select 3D type for you. 3

Plasma

3D3D ActiveActive GlassesGlasses TypeType

Shutter glasses type 3D:

Separating left and right images by synchronizing the TV and the glasses

< Shutter glasses 3D >

the TV and the glasses < Shutter glasses 3D > The image is broadcast using two

The image is broadcast using two different viewing angles every other frame.

using two different viewing angles every other frame. Fundamentals of Shutter glasses Between Frames Left
using two different viewing angles every other frame. Fundamentals of Shutter glasses Between Frames Left

Fundamentals of Shutter glasses

angles every other frame. Fundamentals of Shutter glasses Between Frames Left Eye viewing left camera shot
angles every other frame. Fundamentals of Shutter glasses Between Frames Left Eye viewing left camera shot
angles every other frame. Fundamentals of Shutter glasses Between Frames Left Eye viewing left camera shot
angles every other frame. Fundamentals of Shutter glasses Between Frames Left Eye viewing left camera shot

Between

Frames

Left Eye

viewing left

camera shot

Between

Frames

Right Eye

viewing right

viewing right

camera shot

The 3D Glasses are then synchronized with the two different images to give the 3D effect. They are blanked between scene changes.

37 June 2011

42PW350

Plasma

LG RF 3D Emitter & Glasses

Convenient 2.4GHz RF Transmitter built-in to TV

Wider viewing angle

Longer Viewing distance

Longer battery life

(1.5h charging / 40h battery life)

Improved sync performance

User friendly Glasses

1)

L-frame for glasses users

2)

UV coating to prevent scratch

3)

LED indicator for user convenience

4)

Easy to Recharge with USB port

5)

(Note: Glasses will work while being charged) Adjustable Nose Piece for comfort

2~7 Meter Viewing Distance (6.5 ft~ 22.9 ft) Maximum 10 Meter (32.8 ft)

Distance (6.5 ft~ 22.9 ft) Maximum 10 Meter (32.8 ft) RF Transmitter Location 7m 60 0
Distance (6.5 ft~ 22.9 ft) Maximum 10 Meter (32.8 ft) RF Transmitter Location 7m 60 0
Distance (6.5 ft~ 22.9 ft) Maximum 10 Meter (32.8 ft) RF Transmitter Location 7m 60 0

RF Transmitter Location

22.9 ft) Maximum 10 Meter (32.8 ft) RF Transmitter Location 7m 60 0 60 0 AG-S250
22.9 ft) Maximum 10 Meter (32.8 ft) RF Transmitter Location 7m 60 0 60 0 AG-S250
7m 60 0 60 0
7m
60
0
60
0

AG-S250

22.9 ft) Maximum 10 Meter (32.8 ft) RF Transmitter Location 7m 60 0 60 0 AG-S250
22.9 ft) Maximum 10 Meter (32.8 ft) RF Transmitter Location 7m 60 0 60 0 AG-S250
22.9 ft) Maximum 10 Meter (32.8 ft) RF Transmitter Location 7m 60 0 60 0 AG-S250

38 June 2011

42PW350

Plasma

Active RF glasses 3D TV components

Battery USB Charge Port (8-pin mini USB) 1Hr. 50min AG-S250 Charge Time 0.80mA/h 40Hr. Charge
Battery
USB Charge Port
(8-pin mini USB)
1Hr. 50min
AG-S250
Charge Time
0.80mA/h
40Hr. Charge
RF Receiver
*TN LCD shutter
RF Sync
3D Sync signal
Shutter Actuator
circuit board
signal
Twisted State
light passes
On State light blocked
TV
n
RF Transmitter
w
ith b
u
ilt i
*TN LCD shutter
*TN = Twisted Nematic
39 June 2011
42PW350
Plasma

3D Settings Menu

3D settings may help with 3D view pleasure.

1

. In case 3D looks *abnormal in the “Quick MENU”.

ress 3D Settin s

, p

g

in the “Quick MENU”. ress “ 3D Settin s ” , p g (1) 3D Picture
in the “Quick MENU”. ress “ 3D Settin s ” , p g (1) 3D Picture

(1)

3D Picture Size: Cuts off the outer edges of the picture and stretch it to fit the full screen in 3D mode.

3D Depth: Adjusts the distance between the object and the background in the picture to enhance the 3D effect in 2D to 3D mode.

3D View Point: Brings the picture (including both the object and background images) to the front or back to enhance the 3D effect in 3D mode.

3D Picture Balance: Adjusts the color and brightness difference between the right and left sides of the picture in 3D mode.

3D Picture Correction: Changes the order of images in the right and left sides of the picture in 3D mode.

Changes the order of images in the right and left sides of the picture in 3D
Changes the order of images in the right and left sides of the picture in 3D

40 June 2011

42PW350

Plasma

3D Video viewing range and Compatible 3D Formats

VIEWING CONDITIONS

Viewing

Distance

Viewing

Angle

Maximum

7 m

(22.9 ft)

Optimum

2 m - 10 m (6.5 ft - 32.8 ft)

2 m - 10 m (6.5 ft - 32.8 ft)
120º (When the viewing distance is 2 m (6.5 ft)

120º (When the viewing distance is 2 m (6.5 ft)

120º (When the viewing distance is 2 m (6.5 ft)

Accepted 3D Formats

     

Horizontal Frequency kHz

Vertical

 

Signal

Resolution

Frequency Hz

 

Playable 3D video format

 
         

44 96 / 45

 

To

& Bottom Side b

Side ( * Also Com onent & DTV)

.

 

p

,

y

p

*720P

1280X720

 

89.9 / 90.0

59.94

/ 60

 

HDMI (V1.4 with HDMI 3D Frame Packing

*1080i

1920X1080

 

33.72

/ 33.75

59.94

/ 60

Top & Bottom, Side by Side (*Also Component & DTV)

         

Top & Bottom, Side by Side

 

HDMI

 

67 432 / 67 5

59 94 / 60

   

.

.

.

 

Input

   

Checker Board Single Frame Sequential

 

1080p

1920X1080

 

27

24

 

Top & Bottom, Side by Side, Checker Board

 

53.95

/ 54.00

23.98 / 24.00

 

HDMI (V1.4 with HDMI 3D Frame Packing

 

33.75

30

 

Top & Bottom, Side by Side, Checker Board

USB

         

Top & Bottom, Side by Side Checker Board, MPO (Photo)

 

Input

1080p

1920X1080

 

33.75

30

Additional HDMI 1.4V Information. 1) 3D Auto Detection (LG Does Support 2) Ethernet Capabilities (LG Does Not Support) 3) Return Audio (LG Supported using SIMPLINK®) 2011 Models only.

 
4 1 June 2011 42PW350 Plasma
4 1 June 2011 42PW350 Plasma

41 June 2011

42PW350

Plasma

42PW350 3D Troubleshooting Flow Chart Page 1 of 3

If you are having trouble seeing 3D, Try changing the 3D selection types if it is difficult to determine what format the 3D movie is in. Example: Top/Bottom, Side by Side, Checker Board, Frame Sequential. Make sure you are using at least version 1.3 HDMI cable. (1.4 HDMI will auto select).

Play a 3D Movie
Play a 3D Movie
Make sure the 3D Glasses are charged No 3D Charged
Make sure the
3D Glasses
are charged
No 3D
Charged

Red Power LED should stay on solid for about 3 sec. then go off. When power button is pressed for Power Off, the LED will blink 3 times. Note 1: The Red LED will blink constantly for 1 minute if battery is discharged. Note 2: Glasses can operate using the USB connector plugged in if batteries are not charged.

Don’t forget to try swapping the L/R selection by pressing the “Quick Menu” button on the remote control.

Glass turn off in 1 Min. with no 3D sync. Glasses turn off in 10 Min with no movement.

No A simple test is to hold the glasses about 1 ft. in front of
No
A simple test is to hold the glasses about 1 ft. in front of you towards a white sheet of paper.
Change
The TV must be playing a 3D movie and be in the 3D mode.
If
the glasses sync up the paper will appear as looking through normal sun glasses,
if
not synced, the paper will appear amber in color.
No glasses
sync
Check +3.3V for the Motion Remote board.
P1404 Connector 1 pin : 3.3V
Check +3.3V
Regulator IC506
NG
NG
OK
Note: Motion Remote/3D Tx board connector has no ID
Note: Motion Remote/3D Tx
board connector has no ID
Check 3D/Motion Remote RF Transmitter Board Connector pin 1 : (3.3V) NG OK
Check 3D/Motion Remote RF Transmitter
Board Connector pin 1 : (3.3V)
NG
OK

Cable Open

Board Connector pin 1 : (3.3V) NG OK Cable Open 3.48V p/p 60 Hz Check for

3.48V p/p

60 Hz

Check for 60Hz sync signal on pin 12 of P1404 NG OK
Check for 60Hz sync
signal on pin 12 of P1404
NG
OK

Change the 3D Glasses

AG-S250

Replace Main board
Replace
Main board

EBT61267425

EBR72942901

EBR71638619

1.59VDC Check 3D Sync. It is output from IC1400 directly to the Front side of
1.59VDC
Check 3D Sync. It is output from IC1400 directly to
the Front side of Board
Also Check ZD1408
R1572
P1404 Pin 12 .
Replace Main board
NG

Note: R1572 and ZD1408 are directly to the right of P1404.

Continued on next page.

NG Note: R1572 and ZD1408 are directly to the right of P1404. Continued on next page.
NG Note: R1572 and ZD1408 are directly to the right of P1404. Continued on next page.

42

June 2011

42PW350

Plasma

42PW350 3D Troubleshooting Flow Chart Page 2 of 3

Continued from previous page

Note: Motion Remote board Connector has no ID

previous page Note: Motion Remote board Connector has no ID Check for 60Hz sync to the
Check for 60Hz sync to the 3D sync / Motion Remote board. Connector pin 12
Check for 60Hz sync to the 3D sync / Motion
Remote board. Connector pin 12
Should be
OK
Check P1404 Connector pins 9, 10, 11 (See Chart) Pin 9 or 10 should be

Check P1404 Connector pins 9, 10, 11 (See Chart) Pin 9 or 10 should be high

Check P1404 Connector pins 9, 10, 11 (See Chart) Pin 9 or 10 should be high

OK

RF Freq

3D Disable

60Hz

59.94Hz

Check 3D / Motion Remote Connector pins 9, 10, 11

3.48V p/p

60 Hz

1.59VDC

GPIO 0 (9) GPIO 1 (10)

0

10

0

0

1

GPIO 2 (11)

0

0

0

Replace Main board NG
Replace Main board
NG

Note: If all are low, make sure you are in 3D Mode on the Television

Cable Open
Cable Open

NG

OK
OK

Replace 3D / Motion Remote p/n: EBR72499601

See next page for additional details

Open NG OK Replace 3D / Motion Remote p/n: EBR72499601 See next page fo r additional
Open NG OK Replace 3D / Motion Remote p/n: EBR72499601 See next page fo r additional

43

June 2011

42PW350

Plasma

42PW350 3D Sync Troubleshooting Flow Chart Page 3 of 3

3D_SYNC pin 12

Continued from previous page

Note: The 3D sync on the LVDS cable is not the same as the 3D_SYNC route shown on the Main board. This is just a TP.

3D_SYNC route shown on the Main board. This is just a TP. 3.48V p/p 60 Hz

3.48V p/p

60 Hz

1.59VDC

Check 3D_SYNC Line Control P106 pin 79

Check 3D_SYNC Line Main P1402 pin 2

Control P106 pin 79 Check 3D_SYNC Line Main P1402 pin 2 P1401 Q1402 C C E

P1401

Q1402

C

C

E

B

E

B

Q1401

3D_SYNC straight from (IC3202) chip. To R1572 E B C Q1400 X1400 24Mhz P501 IC1400
3D_SYNC straight
from (IC3202) chip.
To R1572
E
B
C
Q1400
X1400
24Mhz
P501
IC1400
IC1404
IC1407
3D Formatter
L1402
IC1406
3
123
2
2
1
IC1401
IC1202
IC502

IC507

L506

3.48V p/p

60 Hz

1.59VDC

Control Board

3D_SYNC straight from the MCM (IC702) chip.

IC701

2 2

1

3.3V

P105

IC22

Serial

Flash

1.8V

1

3

2

IC11

D1

1.8V On

X1

25 MHz

3.3V from IC53 Pins 41~43

P107

CONTROL BOARD

3 P/N: EBR71200701

L1

P2

4.94V

IC703

1.05V

DDR

Memory

IC101

1.06V

1.05V

3D-Sync

Pin 50

3.48V p/p 60 Hz

Memory IC101 1.06V 1.05V 3D-Sync Pin 50 3.48V p/p 60 Hz P106 LVDS P1401 LVDS 3.27V

P106

LVDS

P1401

LVDS

3.27V

VS_DA

P106

IC702 IC53

MCM

IC504

1

2

2

3

3.31V

2

Auto Gen

P108

2

1

3

Q501

S P902 D G C P1404 IC506 B E L503 Q901 MAIN BOARD p/n: EBT61267425
S
P902
D G
C
P1404
IC506
B
E
L503
Q901
MAIN BOARD
p/n: EBT61267425 AUSLLJR
3
2 2
1
IC501
+3.3V Regulator
D200
Other Main Boards
A2
A1
IC101
used
L502
C
Micro/
p/n: EBR72942901
IC600
IC1201
Video