Documente Academic
Documente Profesional
Documente Cultură
INNOVATIONS
IN MICROFINANCE
conference on microfinance
July 24 - 25, 2008 * Asian Development Bank, Manila, Philippines
Edited by Foxit PDF Editor
Copyright (c) by Foxit Software Company, 2004 - 2007
For Evaluation Only.
Microinsurance: Service to the Most Vulnerable Sector of the Society Auditorium Zone C
Microinsurance refers to insurance systems that offer products designed for the poor. Characteristics include simple
product design, frequent and affordable premium payments, and uniform benefit packages. It aims to provide access to
protection against events that affect the poor’s health and economic well-being. Typical products include life, memorial,
health and property insurance, and investment instruments.
Poor households, including most microfinance clients, are barely able to meet a balanced budget. Without any substantial
wealth, they are just managing their daily cash flows. Lacking of any financial safety net, the poor are very vulnerable to
financial impact of fortuitous events such as death, sickness, disease, disability and natural or man-made disasters.
Resource speakers: Facilitator:
Camilo Casals, Canadian Cooperative Joseph Alaban, RIMANSI Organization for Asia
Association Business Development Advisor for and the Pacific, Inc.
RIMANSI Documenter:
Vener Abellera, Operations Manager, CARD MBA Laila Garcia, RIMANSI Organization for Asia
and the Pacific, Inc.
Microinsurance: Service to the Most Vulnerable Sector of the Society Auditorium Zone C
(continuing session)
Microinsurance refers to insurance systems that offer products designed for the poor. Characteristics include simple
product design, frequent and affordable premium payments, and uniform benefit packages. It aims to provide access to
protection against events that affect the poor’s health and economic well-being. Typical products include life, memorial,
health and property insurance, and investment instruments.
Poor households, including most microfinance clients, are barely able to meet a balanced budget. Without any substantial
wealth, they are just managing their daily cash flows. Lacking of any financial safety net, the poor are very vulnerable to
financial impact of fortuitous events such as death, sickness, disease, disability and natural or man-made disasters.
Resource speakers: Facilitator:
Josie Ric Bantug, Synergy & Joseph Alaban, RIMANSI Organization for Asia and the
Membership Campaign Head, RBT MBA Pacific, Inc.
Areli Vega, General Manager, Documenter:
ASKI MBA Laila Garcia, RIMANSI Organization for Asia and the
Pacific , Inc.
Expanding Access of the Poor to Risk Protection through
Micro-insurance
Expanding of the Poor to Risk Protection through Micro-insurance Access
• The opportunity: the enterprising poor are willing and able to participate in
micro-insurance programs. They also need risk protection.
• Micro-insurance options
1. Definition
Micro-insurance is a financial product/service that the poor need and are willing
and able to pay for so that they are able to manage their risks better.
IMC 9-2006:
Measurement challenges:
who is poor
need, willingness and ability to pay
risk = the probable loss arising from a financially de-stabilizing or catastrophic
event
Expanding Access of the Poor to Risk Protection through Micro-
insurance
IMC 9-2006:
The amount of premium computed on a daily basis does not exceed ten
percent (10%) of the current daily minimum wage rate for non-agricultural
workers in Metro Manila; and
The maximum amount of life insurance coverage is not more than five
hundred (500) times the daily minimum wage rate for non-agricultural
workers in Metro Manila.
Expanding Access of the Poor to Risk Protection through Micro-insurance
¾ simple product design that clearly identifies the face amount, benefits
and terms of the insurance uniformly applied to the clients;
Why micro-insurance?
I II
U r b a n M ic r o - U rb a n
E n tre p re n e u rs W o rk e rs
S e lf W age
E m p lo y e d E a rn er
III IV
S m a ll F a r m e r s L a n d le s s
F is h e r s R u ra l
R u r a l M ic r o - W o rk e rs &
E n tre p re n e u rs F is h w o r k e r s
R u ra l
Risks faced by the poor/informal
sector
¾ Given the location and nature of their work, there
are various work-related risks, which have a
direct bearing on their social protection needs.
¾ Common risks include poor work facilities,
unsanitary and cluttered surroundings, sudden
changes in season or climate, calamities, pest
infestations, chemical poisoning, and
environmental risks.
¾ Predictable risks pertain to risks
associated with life cycle events such as
pregnancy, birth, retirement or old age.
Also known as life-cycle needs, these
erode the financial net worth of
households. In contrast, unpredictable
risks are associated with illness, injury,
death of a family member, natural and
man-made calamities, and theft.
¾ Idiosyncratic (individual) risks
¾ Covariate risks- affect a large number of
households, which can be entire
communities or regions within a country or
countries. Examples: health epidemics,
environmental calamities
Impact on the poor
¾ The more unpredictable the risk, the more
havoc it wreaks on the economic situation
of a poor household.
¾ Thus, the poor are less likely to take
advantage of growth opportunities when
exposed to greater risks and uncertainty.
¾ Due to increased risks and decreased ability to
manage risks, many poor and near-poor
households express anxiety about their
perceived “vulnerability”.
¾ The degree of vulnerability depends on the
characteristics of the risk, the household’s ability
to respond to risk (which, in turn, depends on the
household’s asset base), and time horizon.
The most at risk
¾ Within the informal sector, women and children
are the most disadvantaged, hence, face greater
risks.
¾ Women, comprising 35% of the informal sector,
work for lesser paid hours than men and at the
same time work longer hours in unpaid work
(household chores).
¾ Children are subjected to long working hours
(sometimes unpaid) and exposed to unhealthy
environment and workplace hazards.
Coping mechanisms
¾ Traditional attitude of fatalism
¾ Indigenous social protection schemes, e.g.
paluwagan
¾ Institutional insurance schemes, e.g.,
those organized by the state– GSIS, SSS,
and by commercial insurers
¾ Micro-insurance schemes
Demand for micro-insurance
¾ In general, the level of wealth, the
probability of the occurrence of risk, the
severity of loss due to the occurrence of
risk, and the insurance premium determine
the demand for insurance of an individual
¾ However, in the case of the economically
disadvantaged segment in our society,
other demand factors – perhaps more
compelling than the determinants outlined
above – come into play.
Other demand factors
¾ Understanding what insurance is
¾ Trusting the insurer
¾ Affordability
¾ Availability of other risk management
options, e.g., savings, credit
Commercial insurance and the
poor
¾ The price of insurance that is affordable to
the poor is less than the cost at which
commercial insurers are willing to supply
insurance. Hence, demand may be
substantially lower than anticipated.
Expanding Access of the Poor to Risk Protection through Micro-insurance
How can we help the poor integrate risk management into their financial
management options and practices?
+ Micro-insurance services
+ Financial literacy
+ Education
+ Financial intermediation
Expanding Access of the Poor to Risk Protection through Micro-insurance
The business case for MFI’s to facilitate the provision of more formal
insurance services to the poor
Strategic options
opportunity differentiators
Expanding Access of the Poor to Risk Protection through Micro-insurance
The opportunity:
General Findings:
existing channels to the poor that can be harnessed for low cost
transactions and education
Premium collection
Fraud
Moral hazard
Adverse selection
Co-Variant Risks
Expanding Access of the Poor to Risk Protection through Micro-insurance
Business Differentiators
Opportunities
¾ client responsiveness
¾ an “invisible sector” to the
¾ efficient communication,
insurance industry
control and service distribution
channel
Expanding Access of the Poor to Risk Protection through Micro-insurance
Micro-insurance options
Plus Minus
Plus Minus
Plus Minus
1. Mobilization
2. Operational effectiveness and efficiency
3. Policy Advocacy
Expanding Access of the Poor to Risk Protection through Micro-insurance
Needs assessment
Interim staffing
Market research
Actuarial analysis
Business planning
Operations training
Systems installation
PMES/MES
MBA Coordinator selection and training
Board election and training
Completion of registration process
Expanding Access of the Poor to Risk Protection through Micro-insurance
Promotions
Collection of Premiums
Claims Processing and Payment
Record of financial transactions
Record of insurance events (MIS)
Fund management
Governance
Management
Audit
Product and Market Development
Member/Client Satisfaction
Expanding Access of the Poor to Risk Protection through Micro-insurance
• premium computed on a daily basis does not exceed ten percent (10%) of the
current daily minimum wage rate for non-agricultural workers in Metro Manila
(P313.00-P350.00 from DOLE website); and
• maximum amount of life insurance coverage is not more than five hundred (500)
times the daily minimum wage rate for non-agricultural workers in Metro Manila.
Value Added:
- 4 in the pipeline
Expanding Access of the Poor to Risk Protection through Micro-insurance
Mission Statement
Business Objectives
Services
Package 1:
¾ Market research
¾ Where applicable, conversion of in-house insurance programs into formal
and professionally run MBAs.
¾ business planning.
¾ Registration with the SEC and Insurance Commission (IC) and obtain license
to operate from I.C.
¾ Conduct of actuarial study.
¾ Installation of simple MIS
¾ Assist newly established MBAs during initial two (2) months.
Expanding Access of the Poor to Risk Protection through Micro-insurance
Service Package 2
Service Package 2
Balanced
sector
growth
Competence of
managers and Policy and
professionals Regulation
INCOME
FROM
H E
MICROCREDIT T
A K
E
BR
AN T Y
E C
V ER
N C O
A F P
U R O
I NS CLE
R O Y
C C
MI
FUNERAL
HOSPITAL DEATH
MEDICAL SICKNESS
EXPENSES DISABILITY
CYCLE OFFROM
INCOME POVERTY CAUSED BY
MICROCREDIT MISFORTUNE
REMAINS !!!
CARD Mutual Benefit Association, Inc. Our Value Proposition ……
“ TODO-TODONG BENEPISYO
AT PAGLAKI NG PONDO
AY KAYANG-KAYA
KUNG TAYO AY SAMA-SAMA”
TRANSLATION:
Giving all types of benefit to the members and increasing the fund …
can easily be done if we work and stay together….
Products and Services…
PRODUCTS & SERVICES
CARD Mutual Benefit Association, Inc.
4. REFUND OF CONTRIBUTION
NON-FINANCIAL SERVICES
1. Mass Wedding
2. CARD Disaster Relief Assistance Program
3. Credit Bureau
STANDARD OPERATING
PROCEDURES OF RUNNING A
MICROINSURANCE
SCHEME
(CARD MBA Context)
1
Within 24 hours
upon notification,
claim for indemnity
must be settled if
3 the dead body is not
5
Within three days yet buried at the
upon notification & time of validation.
with complete Within five days
documents, claim upon notification,
for indemnity must difficult claims will
be settled if the dead be given action with
body is already finality.
buried at the time of
validation.
BOAT
PROGRAM
CARD Mutual Benefit Association, Inc. Build Operate And Transfer Program
1. MEMBERSHIP
The members of BOAT Partner will be members of CARD
MBA enjoying the same benefits that of CARD members.
3. DISENGAGEMENT
After three (3) years, all those entitled for the refund of
contribution will be turned over to the BOAT partner’s own
MBA together with their refund of contribution to become
their seed capital.
The BOAT
The BOAT Framework
Framework
TRAINING of the
ASSESSMENT &
MONITORING PARTNERSHIP MANAGEMENT TEAM
and MOA SIGNING
ASSESSMENT OF FINALIZATION of
CARD MBA BRANCH & CENTER IMPLEMENTING
PRESENTATION ACTIVITIES RULES
DEVELOPMENT of
WORK PLAN and
IMPLEMENTING RULES
PRO-FORMA MOA
and FINALIZATION
REVIEW of MOA
MRI
“Get into the BOAT of CARD MBA” CARD MBA “Get into the BOAT of CARD MBA”
E.Z.
FOUNDATION USWAG
(BANCO NG
MASA)
KFI QUIDAN – PI
3-in-1
Insurance Package
CaMIA PAID Plan…
Benefit 1
CARD MRI Insurance Agency
Benefit 2
FUNERAL BENEFIT of Php 20,000.00
CARD MRI Insurance Agency
NUMBER OF
AMOUNT OF
CONTINUOUS YEARS CAUSE OF DEATH
BENEFIT
INSURED
Pre-existing condition NONE
Benefit 3
CARD MRI Insurance Agency
Return Stub
- This portion will be returned
to CaMIA/CARD MBA upon
completion
Coverage of the PAID Plan
(renewable yearly)
Since its inception, the bank’s priority is the upliftment of the quality
of life of the less privileged sector of the society. It aims to empower
people from all walks of life. It initially directed its focus on providing
financial assistance to the coconut farmers and fisher folks. The
bank struggled and survived economic difficulties during the dark
days of the Philippines.
BRIEF HISTORY OF RBT
“The best way to predict the future is to INVENT it”
1 SUSTAINING STAGE
(1966-1975)
The main concern was on sustaining the operations
with only 2.7 million assets and reaching out to the
target communities. The founders braved all
unfavorable conditions just to bring the good news to
the needy people.
BRIEF HISTORY OF RBT
“The best way to predict the future is to INVENT it”
2 SURVIVAL STAGE
(1976-1985)
This decade marked the dark years of our country’s
history. With Martial Law in enforcement and with an
economy that was not promising, the bank steadily
continued to be resilient bringing in more assets to 6.6
million.
BRIEF HISTORY OF RBT
“The best way to predict the future is to INVENT it”
3 INNOVATIVE STAGE
(1986-1995)
The rural banking system continued to
survive and introduced more innovations in
products and services. Assets reach 23 M
and Loan portfolio of 17.5 M
BRIEF HISTORY OF RBT
“The best way to predict the future is to INVENT it”
4 EXPANSION STAGE
(1996-2005)
It is in this stage that RBT expanded its operations as
evidenced by the branches that were set up in Jasaan
and Salay, all in Misamis Oriental. The current assets
have reached to 158 million, total loan portfolio of
111 M and has a workforce of more than 108
personnel as of December 2004.
EXPANSION STAGE
4 (1996-2005)
From the traditional agricultural lending assistance to
farmers, fisher folks, and employees of government
and private sectors, RBT ventured into microfinance
banking in 1998 extending loans to small and micro
entrepreneurs particularly, women in partnership
with the PCFC. It replicates the Grameen banking
approach coupled with MABS technical assistance
for individual lending.
BRIEF HISTORY OF RBT
“The best way to predict the future is to INVENT it”
VISION
To make its member
RBT organizations top players
AGB
MBA
MSO in each’ own field,
providing the needed
products & services to
clients and members for
the wholistic upliftment of
RBT the community through a
COOP unified and cohesive
operation.
RBT-Mutual Benefit Association
Milestones
January 2, 2006 – Launching of RBT-Mutual
Benefit Association
July 5, 2006 – RBT-MBA was officially registered
with the SEC.
September 16, 2006 – RBT-MBA was License by
the Insurance Commission.
March 10, 2007 – RBT-MBA 1st Annual General
Assembly.
August 2007 – RBT-MBA reached the 10,000
members.
RBT – MUTUAL BENEFIT
ASSOCIATION, INC.
MISSION
“ A top Microinsurance provider in the Philippines”
18000
15400
16000
14000 12490
12000
10000
8000 6723
6000
4000
2000
0
350,000.00 329,000.00
300,000.00
224,000.00
250,000.00
200,000.00
150,000.00
100,000.00 70,500.00
50,000.00
0.00
1 2
5
6
28
5
5
17
350,000.00
289,424.90
300,000.00
250,000.00
176,208.00
200,000.00
150,000.00
103,359.00
100,000.00
50,000.00
0.00
23
64
17
79
173
45
67
83
38
TEL.NO. (44)463-1246
EMAIL : askimba@aski.com.ph
VISION
TEL.NO. (44)463-1246
EMAIL : askimba@aski.com.ph
MISSION
To provide a comprehensive
microinsurance program for
the security of members.
TEL.NO. (44)463-1246
EMAIL : askimba@aski.com.ph
GOALS & OBJECTIVES
¾To promote the welfare of the poor;
TEL.NO. (44)463-1246
EMAIL : askimba@aski.com.ph
GOALS & OBJECTIVES
¾To ensure continued access to
benefits/resources by actively involving
the members in the direct management
of the association that will include
implementation of policies and
procedures geared towards
sustainability and improved services.
TEL.NO. (44)463-1246
EMAIL : askimba@aski.com.ph
SEC Registration
¾Registered with the Securities
and Exchange Commission
(SEC)
¾ Reg. No. CN200606766
¾ June 21, 2006
TEL.NO. (44)463-1246
EMAIL : askimba@aski.com.ph
Licensed with IC
¾Licensed under the Insurance
Commission (IC)
¾No. 2008-13-R
TEL.NO. (44)463-1246
EMAIL : askimba@aski.com.ph
Operations
¾Pilot operations – December 1, 2006
(Covering 1 ASKI Branch)
¾Full operations – January 1, 2007
¾ASKI Branches covered – 9 branches
TEL.NO. (44)463-1246
EMAIL : askimba@aski.com.ph
Why Microinsurance?
Why Mutual Benefit Association?
TEL.NO. (44)463-1246
EMAIL : askimba@aski.com.ph
CRGF
¾ In 1995, seeing clients’ needs in times of
sickness, ASKI, through its Credit Risk
Guarantee Fund (CRGF), started giving
financial assistance to its clients for their
hospitalization and medical expenses
¾ Php500 (US$10) - Php1,000 (US$20)
TEL.NO. (44)463-1246
EMAIL : askimba@aski.com.ph
MAF Program
¾ Mutual Aid Fund Program introduced in
1999
¾ Recognizing that CRGF financial assistance
is not sufficient as a response to the
difficulties encountered by the clients and
their families in time of death and/or serious
illness
¾ In order to mitigate the risk of accounts
becoming uncollectible due to death and
disability
TEL.NO. (44)463-1246
EMAIL : askimba@aski.com.ph
MAF Program
¾Benefits:
¾Death of Member – Php120,000 (US$3,000 )
¾Death of Spouse/Child – Php60,000
(US$1,500 )
TEL.NO. (44)463-1246
EMAIL : askimba@aski.com.ph
MAF Program Facing Risk
¾ The MAF Program, however, though was
able to lessen the credit risk of the
Organization and improve client serve
was faced with another risk
¾ … the risk of exhausting its program fund
and not being able to pay for the benefits
due to its clients
TEL.NO. (44)463-1246
EMAIL : askimba@aski.com.ph
MAF Program Facing Risk
¾ MAF program did not undergo formal
actuarial study
¾ MAF program does not have a guaranty
fund that will ensure payment of benefits
TEL.NO. (44)463-1246
EMAIL : askimba@aski.com.ph
New MAF Program
¾ Thus, in 2000, ASKI, recognized for its
“microfinance plus” programs introduced
the New MAF under the group life
insurance with an external commercial
insurance provider
¾ The New MAF was intended as a transitory
program
…for the Mutual Benefit Association
TEL.NO. (44)463-1246
EMAIL : askimba@aski.com.ph
ASKI MBA
¾In 2005,
¾ ASKI, as an incorporator, joined other
microfinance institutions (MFIs) in
organizing RIMANSI
¾RIMANSI through the support of CARD
MBA and CCA, conducted an actuarial
study on the potentials of ASKI MBA
¾ In 2006, ASKI MBA was born.
TEL.NO. (44)463-1246
EMAIL : askimba@aski.com.ph
ASKI’s Triple Bottom Line
¾ Having an MBA was a move to attain the
triple bottom line, that is
outreac
viability
h
transformatio
n
TEL.NO. (44)463-1246
EMAIL : askimba@aski.com.ph
Outreach
¾ Affordable premium attracts more
clients/cater to the unserved portion of
the poor
¾ As of June 30, 2008
¾ Members – 19,140
¾ Insured members of the family
- 76,000 (approx.)
TEL.NO. (44)463-1246
EMAIL : askimba@aski.com.ph
Affordable premium contributions
Membership fees
“One-time”
Php 300 (US$7.50)
Weekly contribution
Php 30 (US$0.75)
TEL.NO. (44)463-1246
EMAIL : askimba@aski.com.ph
Viability
¾ Viability ensured…
¾undergone actuarial study
¾regulated by the Insurance Commission (IC)
¾Guaranty fund deposited at IC
TEL.NO. (44)463-1246
EMAIL : askimba@aski.com.ph
Highlights of Operations
Revenues and expenses
14.0
.6
11
12.0
Underwriting
10.0 income
Underwriting
8.0 expense
1
7.
1 Operating
6.
6.0 expenses
Net income
1
8
7
4.
3.
3.
4.0
3
9
1
2.
1.
2.
5
2.0 1
1.
5 1.
0.
0.0
JUNE 2007 DEC 2007 JUNE 2008
TEL.NO. (44)463-1246
EMAIL : askimba@aski.com.ph
Highlights of Operations
16.0
Financial Position
.7
13
14.0
12.0
Assets
10.0
2
6
8.
8.
8.0 Liabilities
4
5.
5
6.0
5.
Members Equity
4.0
2
3.
2.0
0.0
DEC 2007 JUNE 2008
TEL.NO. (44)463-1246
EMAIL : askimba@aski.com.ph
Transformation
¾ Products designed to cater to the needs of
the clients based on a survey and actuarial
study
¾ Benefits acts as a safety net for the clients
and their families in time of loss
TEL.NO. (44)463-1246
EMAIL : askimba@aski.com.ph
Transformation
¾Income flows back to members in
form of improved benefit package
ASKI MBA
Benefits
TEL.NO. (44)463-1246
EMAIL : askimba@aski.com.ph
Attractive Benefit Package
ASKI MBA ASKI MBA
TEL.NO. (44)463-1246
EMAIL : askimba@aski.com.ph
Transformation
¾ Income flows back to members in form of
capacity building
TEL.NO. (44)463-1246
EMAIL : askimba@aski.com.ph
Transformation
¾ Clients own and manage the MBA (clients in
ASKI MBA Board of Trustees)
TEL.NO. (44)463-1246
EMAIL : askimba@aski.com.ph
Transformation
Empowerment of the poor
¾ ASKI MBA Board of Trustees trained on board
governance, leadership, microinsurance
operations
¾ Clients equipped and can participate in the policy
and decision-making of their own MBA
¾ Clients elected as MBA Coordinators
¾ Clients contribute something to the community by
ensuring a well-managed and client-sensitive
microinsurance program.
¾ Thus, we can say that ASKI MBA truly is a venue to
empower the poor.
TEL.NO. (44)463-1246
EMAIL : askimba@aski.com.ph
Main Strategy-MOA with ASKI
¾ASKI as Advisory
¾Management services
¾ASKI as marketing & collection
agent
TEL.NO. (44)463-1246
EMAIL : askimba@aski.com.ph
Joys
First year of operation
¾ Setting-up of operational policies and
procedures
¾ Initial design and pilot-testing of automated
MIS
¾ Support from partners – ASKI and RIMANSI
¾ Attaining positive result of operations in the
first year
TEL.NO. (44)463-1246
EMAIL : askimba@aski.com.ph
Challenges and Current
Initiatives
¾Increasing guaranty fund
¾Finalization and installation of MIS
¾Expansion of program
TEL.NO. (44)463-1246
EMAIL : askimba@aski.com.ph
Thank you!
ASKI MBA 2007
Edited by Foxit PDF Editor
Copyright (c) by Foxit Software Company, 2004 - 2007
For Evaluation Only.