March 2009

Dear Valued HP Serviceguard Extension for Faster Failover Customer:

HP Serviceguard Extension for Faster Failover (SGeFF) will no longer be available for purchase as of 1-Apr2009. At that time we will be releasing a new version of Serviceguard A.11.19 that includes the fast failover capability. HP would like to share with you its product support model for Serviceguard Extension for Faster Failover running on HP-UX. This is to ensure that you have the most up to date high availability products to continue protecting your mission critical environments. SGeFF Version A.01.00 A.01.00 A.01.00 A.01.00 A.01.00 A.01.00 Serviceguard Version A.11.16 A.11.16 A.11.17 A.11.17.01 A.11.18 A.11.18 Compatible HP-UX versions HP-UX 11i v1 HP-UX 11i v2 HP-UX 11i v2 HP-UX 11i v3 HP-UX 11i v2 HP-UX 11i v3 Patch Phase End Date 31-Dec-2008 30-Jun-2006 10-Jul-2008 28-Feb-2009 30-Sep-2009 30-Sep-2009 Support Phase End Date 31-Dec-2013 30-Jun-2009 31-Dec-2010 29-Feb-2012 30-Jun-2012 30-Sep-2012

SKU# T2388BA T2389BA T2389BA T2389BA T2389BA T2389BA

Please visit http://www.hp.com/softwarereleases/releases-media2/index.html for the latest information on support of HPs high availability products. We take this opportunity to thank you for choosing HP products. We hope that you will continue to look to HP for your future computing solutions. For additional information on HPs high availability and disaster tolerant solutions, please visit www.hp.com/go/serviceguard. Please contact your local HP office if you have any questions or concerns.

Sincerely,

Hewlett-Packard Company