Dear Valued Client: We understand how difficult operating a POS solutions system can be thats why we are here

to help. We are happy to inform you that we are launching Direct Connect. As of 08/01/2005 you will be able to directly connect to our technical support and maintenance staff. Now any problem with your POS solution systems will be solved efficiently. Becoming our client you can rely that our staff is courteous and patient. If you have our maintenance contract please call. 213-387-6037 Or contact us via email. POSHELP@21pos.com If you do not have our maintenance contract please call. 1-900-POS-HELP (Please be aware that there is an initial $2.00 charge plus $0.50 cents per minute charge will apply.) Or contact us via email: POSHELP@21pos.com (email response is varied by condition) If you are interested in acquiring a technical support contract please contact our sales department today. Telephone: 213-596-0936 Email: sales@21pos.com 21 POS Technical Department 4041 Wilshire Blvd Suite #103 Los Angeles, CA 90010 Tel: 213-387-6037 Fax: 213-384-1713 Email: technicalsupport@21pos.com