HiPath 3000 5000 V7.0 Software Manager User Guide Issue 1

HiPath 2000 HiPath 3000 HiPath 5000
Software Manager User Manual
SWMTOC.fm For internal distribution only
Contents
Contents
1 General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.2 Structure of this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.2.1 Typographical Conventions and Symbols Used . . . . . . . . . . . . . . . . . . . . . . . . . . 1.3 Further Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Getting to Know the Software Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.1 The portal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.2 Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.2.1 Logging on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.2.2 Logging off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.3 The interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.3.1 Navigation area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.3.2 Work area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.3.3 Action menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.3.4 Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.3.5 Status bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Requesting System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.1 Updating system information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.2 Selecting Overviews for a Request . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.2.1 HG1500 overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.2.2 HiPath 3000 ComScendo Service overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.2.3 Overview of the HiPath 5000 LAN Device Handler . . . . . . . . . . . . . . . . . . . . . . . . 3.2.4 Overview of the HiPath 5000 ComScendo Service. . . . . . . . . . . . . . . . . . . . . . . . 3.2.5 Overview of the HiPath 2000 ComScendo Service. . . . . . . . . . . . . . . . . . . . . . . . 4 Upgrading System Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.1 Selecting overviews for the upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.1.1 Upgrading HiPath 3000 ComScendo Service and HG1500 . . . . . . . . . . . . . . . . . 4.1.2 Upgrade HG1500 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.1.3 Upgrade HiPath 3000 ComScendo Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.1.4 Upgrade HiPath 2000 ComScendo Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.2 Upgrading components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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A31003-H3570-U101-1-7619, 2007-03-20 Software Manager, User Manual
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Contents
For internal distribution only
5 Backup of System Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.1 Directory structure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.2 Backup files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.3 Selecting overviews for the backup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.3.1 Complete backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.3.2 Backup HG 1500 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.3.3 Backup HiPath 3000 ComScendo Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.3.4 Backup HiPath 5000 LAN Device Handler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.3.5 Backup HiPath 5000 ComScendo Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.3.6 Backup HiPath 2000 ComScendo Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.3.7 Database backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.4 Backup components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.5 Performing SQL restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6.1 General settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6.2 Backup settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6.3 Upgrade settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6.4 HG1500 settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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A Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1 A.1 Software Manager Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1 A.2 Bypassing the Proxy Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-3 List of Abbreviations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Y-1 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Z-1
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General Information Introduction
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1.1
General Information
Introduction
Software Manager can be implemented for the communication systems HiPath 2000, HiPath 3000 and HiPath 5000. It allows you to perform the following tasks:

Display system software versions Update system software Create system software backups
With the Software Manager you can quickly and efficiently analyze all the main HiPath components with a Web browser. In addition, you can determine which components are assigned to which individual HiPath nodes. And you can invoke additional serviceability web services such as the Inventory Manager from the portal page. With Inventory Manager, you can quickly obtain a complete overview of all integrated components and installed applications in the HiPath network.
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The following example provides an overview of how a HiPath network operates.
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The Software Manager enables you to identify and update the system software of the various components within this system.
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An additional Software Manager property is its ability to create central backups. The following diagram displays how this feature works.
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General Information Structure of this Manual
1.2 1.2.1
Structure of this Manual Typographical Conventions and Symbols Used

Buttons and menus are shown in bold type. Files or directories appear in Courier font. Entries or information, which can vary depending on the situation at hand, appear in angle brackets.
... the OK button ... ... file global.cfg... <Wildcard>
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1.3
This symbol indicates notes or recommendations.
This symbol indicates warnings that must be observed.
Further Information
For further information, refer to the following documents:

HiPath 2000 (version 1.0 or later) Service Documentation HiPath 3000/5000 (version 5.0 or later) Service Documentation HiPath Manager E Administrator Documentation HG 1500 Web Based Management (version 3.0 or later) Administrator Documentation
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General Information Further Information
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Getting to Know the Software Manager The portal
Getting to Know the Software Manager
In this chapter you will learn how to log onto and off from the Software Manager and become familiar with the Software Manager interface.
2.1
The portal
After installation, the Common Web Service stores a desktop icon for starting the portal page on the server. The link to the portal page has the following general structure: <protocol>://{<host name>|<IP address>}:<port number> For example: http://pdbh834a:8280" or "https://pdbh834a:8443" From this page you can access the following serviceability web services for the HiPath network:
Inventory Manager With the Inventory Manager, you can quickly obtain a complete overview of all integrated components and installed applications in the HiPath network. Software Manager
The portal page can also be reached from the programs listed there. Use the Portal icon in the toolbar to do this.
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2.2
The visibility of additional serviceability web services on the portal page depends on whether they have been registered with the portal.
Login
The Software Manager runs automatically once the server has been started up and remains active in the background. As soon as the Software Manager is accessed with the browser, the Login dialog appears. The ideal Software Manager display can be achieved by setting the screen resolution to 1024x768 pixels or higher.
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Getting to Know the Software Manager Login
2.2.1
Logging on
The link to the Software Manager can be called up via the portal page.
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If the connection has been established via HTTP (port 8280), you can establish a connection via the HTTPS protocol (port 8443) by using the Authentication via SSL link. Unlike HTTP, all data transferred is now encrypted. If there are problems with the HTTPS connection, use HTTP access instead. For security reasons, however, the HTTPS connection should be the preferred connection to the server. Cookies and JavaScript must be enabled in your browser settings for the pages to display correctly. If a proxy server is being used and you need to bypass it, see section A.2, Bypassing the Proxy Server.
You can log into the system by entering the username and password which have been assigned to your HiPath system. This data entered is then verified via the DB Feature Server. 1. Enter your username and password in the respective fields. The password entered is hidden by asterisks.
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User names and passwords are centrally administered for the entire system by HiPath Manager E. With the help of this program, you can change usernames and passwords. For more information on the assignment of usernames and passwords, please refer to the HiPath Manager E documentation.
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Getting to Know the Software Manager Login
2.
Click the Login button. The data is updated and the Software Manager is activated.
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If error messages such as "Incorrect user name and/or password" are displayed after you have logged in, follow the instructions in the error message.
The Reset button undoes the last changes made.
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After 30 minutes of no activity, the connection between the browser and the system is automatically disconnected. If you want to perform further actions with the Software Manager, you must log in again.
Once you have successfully logged in, you will see a message showing when the system information was last updated. Press OK to confirm it.
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2.2.2
If error messages are displayed on the screen after successfully logging in, for example, There are defective backups. Please check the status of the last backup, follow the instructions in the error message.
Logging off
To end the Software Manager, select Log off in the navigation area and click the Log off now button. If you wish to continue working with the Software Manager, you must log in again (see section 2.2.1, Logging on).
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Getting to Know the Software Manager The interface
2.3
The interface
Navigation area Work area Toolbar
Action menu
Status bar
The Software Manager interface consists of HTML pages, which can be opened with an HTML browser (Internet Explorer V5.01 or later or Firefox 1.0.1). This means that the Software Manager is platform-independent and can run on all current operating systems.
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Each HTML page basically consists of five areas:

Navigation area Work area Action menu Toolbar Status bar
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2.3.1
If the work area and action menu cannot be fully displayed due to the size of the browser window, horizontal or vertical scroll bars appear at the edges and you can use them to scroll the section displayed.
Navigation area
The navigation area contains the various Software Manager menu items. If you click a menu item, the corresponding page appears in the work area. If a menu item contains submenus, a small plus icon is displayed in front of the menu item. When you click on the plus icon, the submenus are displayed and the plus icon is replaced by a minus icon. Click one of the submenu items to display the relevant page in the work area. Click the minus icon to hide the submenus again. The menu items are dynamic. This means that the number of menu items displayed may change depending on the scenario.
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2.3.2
Work area
The work area displays overviews of the various HiPath system components in your HiPath network. The individual system components are displayed in tabular format. The individual table columns depend on the selected overview. Individual components can be selected with the help of the control boxes and drop-down lists. The following figure shows an example of this.
Display The tables are displayed in the work area. If the table cannot be fully displayed due to its size, scroll bars appear at the right and/or bottom edge of the table. Sort key You can sort the table columns in ascending or descending order by clicking a column header. The current sort sequence is displayed in the column header: (A>Z): Alphabetically ascending (Z>A): Alphabetically descending
Some columns cannot be used as sort keys (for example Upgrade status).
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Marker Information displaying the status of the individual components is represented by colors with the following meanings: Marker Red Yellow Green Empty field Select To select a component, place a checkmark in the Select column. You can activate/deactivate all table entries with the Select all checkbox. If there is more than one option to choose from, a drop-down list will appear in the table. Click the arrow next to the selection window and select the desired option. Status Error/unreachable (Fault) Busy/progress in % OK No activity (Idle)
2.3.3
Action menu
You can perform various actions in the action menu. The number and choice of buttons displayed depends on what was selected in the navigation area. You can find descriptions of the individual buttons under the respective menu items.
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2.3.4
Toolbar
In the Software Manager toolbar you will find buttons with which you can open the help menu and the start page regardless of the selected menu.
The individual toolbar buttons and their meanings: Opens the online help. Opens the Software Manager homepage. Opens the portal page (see also section 2.1, The portal).
2.3.5
Status bar
The following information is shown in the status bar:

Copyright, Time and date of the last system data update, Software Manager version and product number.
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Requesting System Information Updating system information
Requesting System Information
The Inventory Manager provides the Software Manager with the number of systems and the system information to be included. As soon as the browser is used to access the Software Manager, an information window containing the date and time of the last system request appears on the Inventory Manager after login (see section 2.2, Login). This request is made automatically every 24 hours. You can also trigger the request manually (see section 3.1, Updating system information).
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3.1
1. 2.
If changes have been made to the HiPath network or its components before the Software Manager is activated, we recommend that you manually trigger a system information request as automatic updates are performed every 24 hours.
Updating system information

Click Update system information. The date and time of the last update are displayed. Click Update data. This starts the system information update. As soon as the update is complete, the date and time of the last update are displayed in the status bar.
Depending on the size of the whole system, the update may take a few minutes. Always wait until the update is complete before performing other actions. This ensures that your actions are always performed with the most up-to-date data.
If a node cannot be accessed via SNMP, the Inventory Server cannot properly detect the embedded boards of this node.
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Requesting System Information Selecting Overviews for a Request
3.2
Selecting Overviews for a Request
You can access the following overviews for the various components:

HG1500 overview HiPath 3000 ComScendo Service overview Overview of the HiPath 5000 LAN Device Handler Overview of the HiPath 5000 ComScendo Service Overview of the HiPath 2000 ComScendo Service
The overviews are displayed in tabular form. The selected overview determines which columns are displayed in a table. The overview columns have the following meanings: Column Node Component IP address Software version Last restart <Date> <Time> Indicates the date of the last restart. Indicates the time of the last restart. Meaning Indicates the node number. Specifies the name of the board and additional information (version, location). Indicates the IP address of the component. Indicates the software version currently installed on the system.
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3.2.1
HG1500 overview
This information refers to HG 1500 boards that are integrated in the HiPath network in conjunction with a HiPath 3000 system.
3.2.2
HiPath 3000 ComScendo Service overview
This information refers to all HiPath 3000 systems that are integrated in the HiPath network.
3.2.3
Overview of the HiPath 5000 LAN Device Handler
This information refers to LAN device handlers that are integrated in the HiPath network in conjunction with a HiPath 5000 system.
3.2.4
Overview of the HiPath 5000 ComScendo Service
3.2.5
Overview of the HiPath 2000 ComScendo Service
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Upgrading System Components Selecting overviews for the upgrade
Upgrading System Components
The Software Manager enables you to upgrade the system software of the individual components centrally from any PC in the HiPath network. From various menu items in the navigation area, you can choose the system groups for which you wish to upgrade the system software.
4.1
Selecting overviews for the upgrade
You can choose from the following overviews for upgrading the individual components:

Upgrading HiPath 3000 ComScendo Service and HG1500 Upgrade HG1500 Upgrade HiPath 3000 ComScendo Service Upgrade HiPath 2000 ComScendo Service
The overviews are displayed in tabular form. The selected overview determines which columns are displayed in a table. The overview columns have the following meanings: Column Select Node Component IP address Software version curr. (current) shdw. (shadowed) avail. (available) <Date> <Time> Software version currently installed on the system. Software version installed in the "shadow memory". Software available on the TFTP server. Indicates the date of the last restart. Indicates the time of the last restart. Meaning The checkbox for selecting the components. Indicates the node number. Specifies the name of the board and additional information (version, location). Indicates the IP address of the board.
Last restart
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Column Switchover time/status <Date> <Time> <Status> Empty field Percentage <not available>
Meaning Indicates the preselected date for switchover. Indicates the preselected time for switchover. Indicates the current status of the upgrade. Indicates whether the system is in idle state. Indicates the status in percent for a software transfer. Indicates that the system is not available.
Upgrade status
The following status messages are displayed in the Switchover time/status column: Message Ready to switch over Switchover not possible Timed switchover Not available Meaning A valid APS to which the system can be switched is loaded in the shadow memory. No switchover is possible because, for example, there is no valid APS installed in the shadow memory. There is a valid APS installed in the shadow memory and switchover at a preselected time is enabled. An error (for example, Timeout) occurred while detecting the system status, so that the status cannot be determined.
The following status messages are displayed in the Upgrade status column: Message Empty field Loading software Error Not available Meaning The component is currently idle and is not performing any actions. The component is currently loading new software to the shadow area. An error occurred while performing an action. An error (for example, Timeout or Board cannot be found) occurred while detecting the status.
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4.1.1
Upgrading HiPath 3000 ComScendo Service and HG1500
Click this menu item to display an overview of all

HiPath 3000 ComScendo Services and HG 1500 boards with version 3.0 or later (earlier HG 1500 boards cannot be updated with Software Manager).
To update this selection, proceed as described in section 4.2, Upgrading components.
4.1.2
Upgrade HG1500
If you click this menu item, all HG 1500 boards with version 3.0 or later (earlier HG 1500 boards cannot be updated with Software Manager) are displayed in an overview. To update this selection, proceed as described in section 4.2, Upgrading components.
4.1.3
Upgrade HiPath 3000 ComScendo Service
Click this menu item to display an overview of all HiPath 3000 ComScendo Services. To update this selection, proceed as described in section 4.2, Upgrading components.
4.1.4
Upgrade HiPath 2000 ComScendo Service
Click this menu item to display an overview of all HiPath 2000 ComScendo Services. The HiPath 2000 ComScendo Service and its two software images (operating system and applications) are updated. To update this selection, proceed as described in section 4.2, Upgrading components.
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Upgrading System Components Upgrading components
4.2
1. 2.
Upgrading components
Select one of the overviews. Select the components either individually in the Select column or select all itemized components with the Select all checkbox in the action menu.
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All components of a node are always selected by default. Simply uncheck the corresponding checkbox for components you do not want to update. The switchover time is automatically reset for deactivated components.
If there are different software versions available, they are displayed in a drop-down list and can be selected as required. Before you can select these software versions, you must first save them on the TFTP server of your HiPath system (see section 6.3, Upgrade settings). 3. Where possible, select the desired software for the respective components. The newest software version is usually displayed first in the drop-down list.
The software is upgraded in two steps. In the first step, the new software version is loaded to a system memory known as the "shadow memory" while the current software is still running in the actual process. The software is uploaded in the background, independently of the system status. In the second step, the system must be switched over in order to activate the new software. First, the current software is replaced by the new software in the shadow memory. The system is then automatically reset and the new software is started up. 4. From the drop-down list, select one of the menu items described below. Drop-down List Only load software Meaning The selected software version is uploaded to the shadow memory.
Load software and switch over The selected software version is uploaded to the shadow immediately memory, and as soon as the upload is complete the system becomes active with the new software. Load software and switch over The selected software version is uploaded to the shadow later memory and the system is switched over at a preset time. An input field appears in which you can set the date and time of the switchover. When the input field first appears, it displays the current date and time. Enter the desired date and time for the switchover in the input field and confirm the entries with the "Set switchover time" button.
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Drop-down List Switch over now
Meaning This immediately starts the software switchover, which must be installed in the Shadow memory beforehand. This command deletes the specifications of a timed switchover. Allows you to enter a time at which the system will be switched over to the software installed in the shadow memory. The following conditions apply if you set the switchover time in the "Upgrading HiPath 3000 ComScendo Service and HG1500" menu: If you selected a HiPath 3000 ComScendo service and its associated HG 1500 components: The specified switchover time will be set for all selected HG 1500 components. The specified switchover time + 10 minutes will be set for the HiPath 3000 ComScendo Service. For all other HG 1500 components that belong to the node but were not selected, the switchover time will be reset. If you selected a HiPath 3000 ComScendo service without its associated HG 1500 components: The specified switchover time will be set for the HiPath 3000 ComScendo service. For all other HG 1500 components that belong to the node, the switchover time will be reset. Deactivates the switchover time that you can set under Set switchover time. Immediately deletes the content of the shadow memory (only possible with HiPath 3000 ComScendo).
Set switchover time
Deactivate switchover time Delete shadow
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5.
Software Manager checks the status of the shadow memory before every upgrade. If the shadow memory is not empty, it is deleted and Software Manager continues the upgrade.
Click the OK button. The selected action is carried out.
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Cyclical option If the Cyclical option is activated, the displayed HTML page is auto-reloaded after a specified refresh interval. While an upgrade is in progress, the current status of the upgrade is displayed as a percentage. You can specify the interval in the Settings menu under General settings (see section 6.1, General settings). Refresh button You can manually reload the HTML page displayed by clicking the Refresh button. During an upgrade, the current upgrade status is displayed in percent. The new software version is displayed once the upgrade is complete.
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When you exit this HTML page after upgrading, it is reassigned the system information from the Inventory Manager. To update the current software version in the system information, click Update data in the System information - Update system information menu item (see section 3.1, Updating system information).
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Backup of System Components Directory structure
Backup of System Components
The Software Manager enables you to centrally backup all system data as well as various databases. You can backup the following data types:

System data of all HiPath 2000 ComScendo services (including customer data memory) System data of all HiPath 3000 ComScendo services (including customer data memory) System data of all HiPath 5000 ComScendo services (including customer data memory) System data of all HiPath 5000 LAN device handlers System data of all HG 1500s Databases (SQL Server) DB Feature Server
5.1
Directory structure
The backup data is saved under the path that is specified during setup. This can be subsequently changed in the Settings menu (see section 6.2, Backup settings). The following subdirectories are created for the individual components in this path:
Applications Not yet in use. DBFS Backup data for the DB Feature Server. H2000CS Backup data for the HiPath 2000 ComScendo Service. H3000CS Backup data for the HiPath 3000 ComScendo Service. H5000CS Backup data for the HiPath 5000 ComScendo Service. H5000LDH Backup data for the HiPath 5000 LAN Device Handler. HG1500 Backup data for HG 1500 boards.
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Backup of System Components Backup files
logs Contains XML files holding summaries of complete backup runs (for example : log_autobackup_05212002_235900.xml). MSDE Backup data for the Microsoft Database Engine (SQL Server).
Backup data sub-directories For components which may occur multiple times, such as HiPath 2000 ComScendo Service, HiPath 3000 ComScendo Service, HiPath 5000 ComScendo Service and HG 1500, the backup data is sorted and stored according to the system name and IP address. The subdirectory names consist of the component IP address and the system name. They are formatted as follows: <IP ADDRESS>_<SYSTEM NAME> (for example, 124.345.14.3_system1).
5.2
Backup files
The corresponding backup files are structured in the following way: <MMDDYYYY>_ <HHMMSS>_ <IPADDRESS>_ <SYSTEMNAME>_ <ORGINALFILENAME> Date Time IP address System name Original file name
Example: The backup file which was created on May 14, 2002 at 15.46 hours and 32 seconds by the component system1 with the IP address 123.252.13.4, is stored with the following name: 05142002_154632_123.252.13.4_system1.kds You can either manually run the backup straight away or specify a time for a complete backup (Autobackup) of all components, when your data is to be saved. This data can be restored with the respective component administration programs. You can change the default settings for automatic backup in the Settings menu (see section 6.2, Backup settings).
>
Always request system information before you initiate a backup. For further information on this, please refer to section 3.1, Updating system information.
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Backup of System Components Selecting overviews for the backup
5.3
Selecting overviews for the backup
You can choose from the following overviews for backing up the individual components:

Complete backup Backup HG 1500 Backup HiPath 3000 ComScendo Service Backup HiPath 5000 LAN Device Handler Backup HiPath 5000 ComScendo Service Backup HiPath 2000 ComScendo Service Database backup
The overviews are displayed in tabular form. The selected overview determines which columns are displayed in a table. The overview columns have the following meanings: Column Select Node Component IP address Last backup <Date> <Time> Indicates the date of the last activated backup. Indicates the time of the last activated backup. Indicates the status of the last activated backup or provides information on the progress of the current backup. Meaning The checkbox for selecting the components. Indicates the node number. Specifies the name of the board and additional information (version, location). Indicates the IP address of the board.
Backup status
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The following messages can appear in the first line of the Backup Status column: Message Not available Meaning Indicates that the backup status of a component has not yet been identified (message usually appears directly after installation). Indicates that the backup of a component has been actively initiated, but the procedure has not yet started because the number of maximal simultaneous backups has been exceeded. Indicates that a component backup procedure is currently running. Indicates that the backup process of the last backup was performed successfully and without errors. Indicates that errors were detected during the last backup process for this component. Indicates that the type of backup could not be identified (this is usually caused by a serious error). Indicates that the backup status could not be identified (for example, because no backup has yet been performed).
Planned
Active Last backup OK Faulty Unknown -
The following messages can appear in the second line of the Backup Status column: Message Automatic Single, manually Complete, manually Unknown Meaning Indicates that the last backup was performed due to a cyclic automatic backup. Indicates that the last component backup was initiated manually from the selection list. Indicates that the last component backup was initiated manually from the complete backup. Indicates that the type of backup could not be identified (for example, because no backup has yet been performed).
5-4
The following messages may appear in the Select column instead of the checkboxes. This component can then no longer be selected. Message n.r. n.a. Inc. XML error Meaning No response (the component did not respond when data was requested). Not available (the component could not be contacted). Incomplete (the component data could not be fully identified). The data request performed by the HiPath Inventory Server returned faulty XML data.
5.3.1
Complete backup
The complete backup of your data is preset by default. You can deactivate the automatic backup or change the default settings for automatic backup under "Backup settings" in the "Settings" menu (see section 6.2, Backup settings). The following components located by the system query are backed up:
HG 1500 boards version 3.0 or later (earlier HG 1500 boards cannot be backed up using the Software Manager) HiPath 2000 ComScendo Service, HiPath 3000 ComScendo Service and HiPath 5000 ComScendo Service HiPath 5000 LAN Device Handler DB Feature Server Databases (SQL Server)
Manual start of complete backup Start the complete backup by clicking the Manually start complete backup now button.
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5.3.2
Backup HG 1500
Click this menu item to display an overview of all HG 1500 boards with version 3.0 or later (earlier HG 1500 boards cannot be backed up using the Software Manager). To perform a backup for these components, proceed as described in section 5.4, Backup components. The data to be backed up For HG 1500s is stored in a CONFIG file. If the HG 1500 is operated in SSL mode, this data is stored in a second CONFIG file. The data can only be restored using HG 1500 Web Based Management.
5.3.3
Backup HiPath 3000 ComScendo Service
Click this menu item to display an overview of all HiPath 3000 ComScendo Services. To perform a backup for these components, proceed as described in section 5.4, Backup components. The data to be backed up for HiPath 3000 ComScendo Service is stored in a KDS file. The data can only be restored using HiPath Manager E.
5.3.4
Backup HiPath 5000 LAN Device Handler
Click this menu item to display an overview of all HiPath 5000 LAN Device Handlers. The HiPath 5000 LAN Device Handler is a HiPath 5000 component and is only displayed if HiPath 5000 is installed in the network. To perform a backup for these components, proceed as described in section 5.4, Backup components. The data to be backed up for a HiPath 5000 LAN Device Handler is stored in a CONFIG file. If the HiPath 5000 LAN Device Handler is operated in SSL mode, this data is stored in a second CONFIG file. The data can only be restored using HG 1500 Web Based Management.
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5.3.5
Click this menu item to display an overview of all HiPath 5000 ComScendo Services. To perform a backup for these components, proceed as described in section 5.4, Backup components. The data to be backed up for a HiPath 5000 ComScendo Service is stored in a KDS file. The data can only be restored using HiPath Manager E.
5.3.6
Click this menu item to display an overview of all HiPath 2000 ComScendo Services. There are two backup components for the HiPath 2000 ComScendo Service: one for ComScendo and one for the LAN configuration. When a backup file is selected, the other backup file for the same node is automatically activated as well. As a result, a complete node backup is always performed. To perform a backup for these components, proceed as described in section 5.4, Backup components. The data to be backed up for a HiPath 2000 ComScendo Service is stored in a KDS file and a CONFIG file. This data can only be restored using HiPath Manager E or HiPath 2000 Web Based Management.
5.3.7
Database backup
Click this menu item to display an overview of all databases (SQL Server and DB Feature Server). To perform a backup for these components, proceed as described in section 5.4, Backup components. SQL Server data is stored in DB files. In the case of the DB Feature Server, the vsrv.ini file is backed up. To restore SQL databases see section 5.5, Performing SQL restore. To restore the DB Feature Server, replace the vsrv.ini file for the DB Feature Server installation.
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Backup of System Components Backup components
5.4
1. 2. 3.
Backup components
Select one of the overviews. Select the components either individually in the Select column or select all itemized components with the Select all checkbox in the action menu. Click the Backup button to start the backup procedure.
>
While a component backup process is active, the checkbox in the Select column is grayed out and the component cannot be selected. If the component is not available for some other reason, a message appears in the Select column.
Refresh button You can manually reload the HTML page displayed by clicking the Refresh button. Cyclical option If the Cyclical checkbox is activated, the currently displayed HTML page will be automatically refreshed after a specified interval. You can specify the interval in the Settings menu under General settings (see section 6.1, General settings). If you want to make a configuration change, deactivate the Cyclical option first.
5-8
Backup of System Components Performing SQL restore
5.5
Performing SQL restore
You can restore the following SQL databases:
WBService database (configuration and call charge data from PCM and Call Accounting, configuration data from the Inventory Manager and Software Manager). MSDB database (SQL server system database). Master database (SQL server system database).
>
1. 2.
For information on restoring other components, please refer to the documentation for HiPath Manager E and for HG 1500 Web Based Management.
Click the SQL restore button to obtain an overview of the databases that can be restored. From the list, select the database backup you would like to restore and click the SQL restore button.
This view only displays WBService database backups. Usually, you only need to restore the WBService database. If you click the Extended checkbox, an overview of all databases is displayed.

master msdb WBService
To restore a Master database, the MSDE must be working in individual user mode. For more information on changing the user modi, please refer to the MSDE documentation. To restore the Master database, exit the SQL server and go to the DOS shell. Start the file sqlservr.exe with the parameter "-m". After the Master database has been restored, the MSDE must be started as a service again.
Any changes made to the selected database after the time of the selected backup will be lost.
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Backup of System Components Performing SQL restore
Displaying the overview The individual columns of the displayed overviews have the following meanings: Column Select Date Path <Date> <Time> master msdb WBService Multi Single Indicates the date of the last backup. Indicates the time of the last backup. Master database MSDB database WBService database Indicates that the MSDE must be operating in multi user mode during restoration. Indicates that the MSDE must be operating in individual user mode during restoration. Indicates the path under which the database was saved. Meaning Checkbox for selecting the database.
Database
Requirement
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Settings General settings
Settings
General settings Backup settings Upgrade settings HG1500 settings
This menu item is divided into:

Under this menu item, you can enter the default settings for creating backups and updating system components. In addition, you can also configure cyclic processes. The following sections describe the settings in detail.
6.1
General settings
Under this submenu item, you can specify the interval at which HTML pages are refreshed. In addition, you can also enter the SNMP read community for the HiPath network here. The DB Feature Server provides the Software Manager with the SNMP write community. Input field Refresh cycle for auto reloading pages in sec. SNMP Read Community Meaning Enter the interval in seconds at which HTML pages are refreshed. This requires the Cyclical option to have been clicked on the corresponding HTML pages. The password is required for requesting individual nodes.
Click the Apply button to confirm your settings. The Reset button undoes the last changes made.
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Settings Backup settings
6.2
Backup settings
Make the relevant settings for the backup here.

Select the directory in which the backup service should store the backup files. You can activate or deactivate automatic backup of the complete system. If automatic backup is activated (default setting), you can make further settings. In addition, you can specify how many previous backups for the same component should be retained and how many backup processes should run simultaneously.
The data for the automatic complete backup is set by default during setup and can be subsequently changed in this menu. Input field Backup path Meaning Specify the path where the backup files should be saved. The destination can be any PC within your HiPath network. You must check beforehand under which account Software Manager has been started. This account must have write permission for the selected backup directory (see also section A.1, Software Manager Environment). A backup should not be performed on the local hard disk. The network path should have the UNC format \\<Host>\<Share>\<Backup path> and must be created beforehand. Select this option if you want to store the backup files on a local drive. Select this option if you want to store the backup files on a network drive. You also need to enter the domain and user names and the password for access to the network drive. To enable write access to the network drive, corresponding rights must be configured under Windows. If you selected the Backup to a network drive option, enter the domain and user names and the password here to gain access to the network drive. Activate the checkbox if you want the backup to be performed automatically.
Backup onto a local device Backup onto a remote device
Username (DomainName/ Username) Password: Activate automatic backup
Automatic backup cycle in days If the Activate automatic backup box is checked, you can now enter the interval in days after which a backup of your data should be performed automatically. Default setting: 1.
6-2
Settings Backup settings
Input field Scheduled time for automatic backup
Meaning If the Activate automatic backup checkbox is activated, you can select the time at which the backup should be automatically performed once the set number of days have passed. Default setting: 23:50 If the Activate automatic backup checkbox is activated, you can select the date on which the automatic backup should next be performed. Default setting: Installation day. Specify here how many previous backups of the same component should be retained. Whenever the maximum number of backups has been reached, the last backup will be deleted. Default setting: 7. Specify here how many backup processes can run at the same time. It is important to limit the number, as it may lead to a high processor load in larger systems and thus impair the entire system. Default setting: 3.
Start date of the next backup
Maximum amount of saved backups
Maximum amount of simultaneous backup processes
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Settings Upgrade settings
6.3
Upgrade settings
Make the relevant settings here for the upgrade. For component upgrade, the APS files are first copied to a TFTP server from which the data can be accessed (see also section A.1, Software Manager Environment). The IP address of the TFTP server is configured during setup. To change the IP address manually, you can enter the new IP address information in the input field here. Input field TFTP server is installed on this computer TFTP server is not installed on this computer TFTP server IP address Meaning Activate this option if a TFTP server is installed locally on this computer. You will not subsequently need to enter the IP address of the TFTP server. Activate this option if no TFTP server is installed locally on this computer. Then enter the IP address of the TFTP server. If there is no TFTP server installed locally on this computer, then enter the IP address of the TFTP server here.
Local TFTP directory for the APS Specify the local path where the APS files should be saved. files The APS file extensions are *.img for HiPath 2000 ComScendo Service, *.fli for HiPath 3000 ComScendo Service, and *.inst for HG 1500. Consider time zone This option allows you to take into consideration time zone differences between the server PC and each HiPath node. This also includes potential differences caused by daylight saving time. If this option is not activated, actions are performed at the times set for the PC server. If this option is activated, the programmed times are based on the local time for the HiPath nodes. Specify here how many upgrade processes can run simultaneously. It is important to limit the number, as it may lead to a high processor load in larger systems and thus impair the entire system. Default setting: 3.
Maximum amount of simultaneous upgrade processes
6-4
Settings HG1500 settings
6.4
HG1500 settings
To upgrade or back up a HG 1500 board, you require the HTTP protocol. To register on the HG 1500 board via this protocol, you require the following settings: Input field User name Password Repeated password Http port Meaning Enter the user name for accessing HiPath HG 1500 here. Enter the password for accessing HiPath HG 1500 here. The entered characters are not displayed. Repeat the password for security reasons. Enter the HG 1500 HTTP port for data transfer in this field (default: 8085).
If the HiPath network is operating in SSL mode, you must make the following settings. Input field Secure Mode (SSL) Meaning Select this option if you want to backup the HG 1500 board data over a secure connection. You also need to provide the correct HTTPS port and passphrase. Specify the HTTPS port for the secure connection here (default setting: 443). Enter here a sequence of ASCII characters (7 - 32 characters) for the passphrase used for encrypting the backup. You will need this passphrase later, when you want to reload the backup to the HG 1500 board. The entered characters are not displayed. Repeat the passphrase for security reasons. Since the passphrase is normally not displayed, you can use this button to display it in ASCII characters.
Https Port Passphrase
Repeated passphrase Show Passphrase button
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Settings HG1500 settings
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Appendix Software Manager Environment
A
A.1

Appendix
Software Manager Environment
From the Software Manager point of view, the environment comprises a TFTP server a PC for storing the central backup files other HiPath components (for example, HG 1500, ComScendo Services) your own PC.
In addition to the Software Manager, the DB Feature Server, MSDE, the FM Reporting Client, the Common Web Service and the Inventory Manager must always be running on your PC. TFTP server The APS files for upgrade functionality are stored on the TFTP server. From here, system components can upgrade independently via TFTP. The IP address of this server must be known, as it is requested during Software Manager setup. Depending on the system configuration, the TFTP server can be installed on the same PC as Software Manager. PC for central backup files In addition to the local drive, backup files can be stored on a separate PC in the network. A Windows file share must be set up so that the Software Manager can access this drive. Enter the path for this share in the Software Manager backup settings. Example: A share called "public" has been created on the PC "pdbh809a". The backup files on this PC should be saved in a subfolder named "backupfiles". The backup path should be: \\pdbh809a\public\backupfiles. The Software Manager has been implemented as a Windows service so that it can start without a user logon. Normal Windows services run under a user account known as "LocalSystemAccount". On the local PC, this user is a type of administrator with all the necessary rights. However, because this user does not have to be authenticated on the system, he/she has no network rights.
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Appendix Software Manager Environment
As a result, a user with the following authorization rights must be configured for creating file backups on the network drive:

Full access rights to the central backup directory, in other words a network share Password aging should not be activated in this account, as additional administrative work would be required to run the service again after the password has expired The user should be a domain user who is known network-wide
This user must be entered in the Software Manager backup settings together with the relevant password. Other HiPath components The authorization rights for the Software Manager PC must not be deactivated for HG 1500 boards, HiPath 5000 LAN Device Handlers or HiPath 2000 ComScendo Services. If these rights are deactivated, the Software Manager will not be able to access the boards (WBM via "Explorer->Security"). Please also ensure that the share directories of all default components have Read permission set for the account on which the Software Manager is running (as with the central backup file directory). This expansion is required if, for example, a HiPath 5000 is available.
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Appendix Bypassing the Proxy Server
A.2
Bypassing the Proxy Server
The IP address for accessing Software Manager should not be routed via the proxy server. Configuring the proxy server settings 1. 2. Click Start/Settings/Control Panel/Internet Options. Select the Connections tab and click the "Settings" button in the LAN Settings field. Software Manager in the same network segment If Software Manager is in the same network segment, you need only check the Bypass proxy server for local addresses box.
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Appendix Bypassing the Proxy Server
Software Manager in a different network segment If Software Manager is in a different network segment or if you only wish to exclude one IP address from using the proxy, this must be entered in the Exceptions field. To do this, click the Advanced button.
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List of Abbreviations
Abbreviations and their meanings as used in this document: Abbreviation akt DB FM HTML HTTP HTTPS IP JRE LAN LDH MSDB MSDE PC shdw SNMP SQL SSL SW TFTP XML Definition Current software Database Fault Management Hyper Text Markup Language Hyper Text Transfer Protocol Hyper Text Transfer Protocol Secured Socket Layer Internet Protocol Java Runtime Environment Local Area Network LAN Device Handler Main Storage Data Base Microsoft Data Engine Personal Computer Software in the shadow area Simple Network Management Protocol Structured Query Language Secure Socket Layer Software Trivial File Transfer Protocol Extensible Markup Language
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Index
Index
A
Action menu 2-5, 2-7
Z
S
Select 2-7 Settings 6-1 Backup 6-2 General 6-1 HG 1500 V3.0 6-5 Upgrade 6-4 Sort key 2-6 SQL restore 5-9 Status bar 2-5, 2-8 Symbols 1-5 System components Backup 5-1 Updating 4-1 System information Updating 3-1
B
Backup 5-5 Backup files 5-2
C
Complete backup 5-5
D
Directory structure 5-1 Display 2-6
I
Interface 2-4
L
Logging off 2-3 Logging on 2-2 Login 2-1
T
Toolbar 2-5, 2-8 Typographical conventions 1-5
M
Marker 2-7
U
Upgrade 4-1
N
Navigation area 2-5
W
Work area 2-5, 2-6
O
Overview Backup 5-3 HiPath network 1-2 System information request 3-2 Upgrade 4-1
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Index
Z-2
www.siemens.com/hipath
The information provided in this document contains merely general descriptions or characteristics of performance which in case of actual use do not always apply as described or which may change as a result of further development of the products. An obligation to provide the respective characteristics shall only exist if expressly agreed in the terms of contract. The trademarks used are owned by Siemens Enterprise Communications GmbH & Co. KG or their respective owners.
*1PA31003-H3570-U101-1-7619*
Siemens Enterprise Communications GmbH & Co. KG, 2007 Hofmannstrae 51, D-81359 Munich, Germany Reference No.: A31003-H3570-U101-1-7619 Subject to availability. Right of modification reserved.

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General Information Introduction

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The following example provides an overview of how a HiPath network operates.

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General Information Structure of this Manual

Structure of this Manual Typographical Conventions and Symbols Used

... the OK button ... ... file global.cfg... <Wildcard>

This symbol indicates notes or recommendations.

This symbol indicates warnings that must be observed.

For further information, refer to the following documents:

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General Information Further Information

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Getting to Know the Software Manager The portal

Getting to Know the Software Manager

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Getting to Know the Software Manager Login

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The Reset button undoes the last changes made.

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Getting to Know the Software Manager The interface

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Getting to Know the Software Manager The interface

Each HTML page basically consists of five areas:

Navigation area Work area Action menu Toolbar Status bar

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The following information is shown in the status bar:

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Requesting System Information Updating system information

Requesting System Information

Updating system information

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