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EX 308
User & Programming Manual
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Notice
The information contained in this document is subject to change without notice. Coral Telecom Ltd. makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Coral Telecom Ltd. shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Coral Telecom Ltd.
November, 2003
Content
About The System........................................................................... 5 Technical Specifications ................................................................. 9 General Maintenance & Installation...........................................11 User Features ................................................................................ 13
Extension to Extension Call (Intercom Call) ................................ 13 Access of Trunk Line ................................................................... 13 Call Transfer ................................................................................ 14 Hold a Call ................................................................................... 15 Call Pick-up.................................................................................. 15 Call Forwarding ........................................................................... 16 Call Follow-Me............................................................................. 16 Conference .................................................................................. 17 Barge-in ....................................................................................... 18 Redial on Trunk ........................................................................... 18 Auto Call Back ............................................................................. 19 Call Waiting.................................................................................. 19 Flashing on Trunk ........................................................................ 20 Auto Redial .................................................................................. 20 External Call Forward .................................................................. 21 Door Phone.................................................................................. 22 Smart Switch................................................................................ 22 Distinctive Ringing: ...................................................................... 22
User & Programming Manual 16. Battery Back-up: The system has provision for 12 V Battery Back-up and system automatically shifts to the battery. Battery Charger is in-built in the system.
Technical Specifications
1. 2. 3. 4. 5. 6. 7. 8. 9. Maximum Extensions Maximum Trunks Size Input Voltage Power Consumption Battery Backup Extension Voltage Ring Voltage Programming : : : : : : : : : : : : : : 8 3 27 cm * 18cm * 5.5 cm 220 Vac +/- 10% , 50 Hz 5 Watts SMF 12V/ 7AH / 12 Hrs Backup Time 12 Vdc. 70V ac, 25 Hz Micro Controller 4 1000 Ohm 600 Ohm Diameter 1000 Meter
17. Power Fail Cut Through When your power goes off, the system shifts to battery. However if battery is not connected, the trunks lines 81,82 & 83 will be available on extensions 50, 51 & 52 respectively.
10. Maximum Links 11. Trunk Loop Resistance 12. Extension Loop Resistance 13. Extension Range 14. Tones
a) System Dial Tone : 300 Hz Continuous. b) Busy tone c) Ring Back Tone d) Service Tone e) Rejection Tone f) : 400 Hz with .2 Sec ON & .2 Sec OFF : 300Hz,.4sec On/.2 sec OFF/.4 Sec ON/1.6 Off : 400 Hz with .1 Sec ON & .1 Sec OFF : 400 Hz with .7 Sec ON & .2 Sec OFF
15. Ring for incoming a) Internal Call b) Trunk call : : .8 Sec ON / 2.8 Sec OFF .5 sec ON / .2 sec OFF / .5 sec ON / 1.6 sec
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Fuse
MDF Section
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User & Programming Manual Default: a) Ext 50 can make all types of calls. b) Ext 51 / 52 / 54 / 55 / 56 can make only local calls. c) Ext 53 & 57 cannot make any outgoing call. d) Group 0 can be accessed by all extensions while trunk group 1 can be accessed by ext 50 only.
User Features
Extension to Extension Call (Intercom Call)
This feature is the basic feature of an intercom wherein an extension user can talk to another extension user. Step 1. 2. 3. 4. Lift the handset. Dial the desired extension number. When dialed extension answers the call If dialed extension is busy. Action Dial tone. Ring back tone. You will be connected to the dialed extension. Busy tone. You Get
Call Transfer
Any internal or external call received / originated at any extension can be transferred from that extension to other extension. The call can be transferred with screening or without screening. To transfer a call Step Action Press the FLASH Key. Dial the extension number. You get Wait for the confirmation tone. Hear the ring back tone.
1. 2.
At this stage, you can make `Screened Transfer or `Unscreened Transfer. Screened Transfer: While transferring the call, Step 1. 2. 3. 4. 5. Action On getting the RBT, wait for answer. As soon as called extension answered the call. Announce the call & hang up. While talking with second party, if second party disconnects. To make toggling between 1 & nd 2 party, press FLASH.
st
You get Ring Back Tone. You will be connected to the called extension. 1 party will be connected to the nd 2 party & you will be released. You will be connected to the first party automatically. 2 party will get music & you will be connected to first party. 14
nd st
On dialing `0, any of the free trunk out of 3 trunks will be selected. But to select any specific trunk, dial the specific trunk access code. Maximum 3 trunk lines can be connected to the system. The specific trunk access code of 3 trunks is 81, 82, 83. Further, there are two trunk groups i.e. 0 & 1. The access code of trunk group 0 is 0 & access code of trunk group 1 is 4. Coral Telecom Ltd / EX Series. 13
User & Programming Manual Unscreened Transfer: While transferring the call, Step 1. Action On getting the RBT, hang up. You get Second party will start ringing & first party will be connected to the second party & you will be released. Step 1. 2. Action Lift the handset. Dial 12 or #.
User & Programming Manual You Get System Dial tone. You will get the ringing call.
Call Forwarding
Note: If your instrument is in decadic mode than there is no need to press FLASH key for transferring a call. The feature allows an extension user to receive the calls at any other extension. To activate the call forwarding
Hold a Call
Step In case you want to put a conversing party on hold for a longer time, you can park the call using this feature. The party put on park will get Hold on Music. The parked party can be retrieved at the your extension or at any other extension. To Hold a Call (while in Conversation) Step 1. Action While talking with a party, press the FLASH key & dial 2. You Get Call will go on hold. 1. 2. Action Lift the handset. Dial 13 followed by the destination extension number. You Get System Dial tone. Wait for confirmation tone.
Cancellation: Step 1. 2. Action Lift the handset. Dial 13. You Get System Dial tone. Wait for Confirmation Tone.
To Pick A Held Call Step 1. Action Again press FLASH & dial 2. You Get You will get the call back.
Call Follow-Me
This feature is very useful for people who are mobile and keep moving from one room to another. By activating this feature, incoming calls can be made to follow the extension user. In other words extension user can use any extension, by dialing a code, to receive all incoming calls directed at his original extension.
Call Pick-up
This feature allows an extension user to pick up the call at his own extension without physically moving to that particular ringing extension. Coral Telecom Ltd / EX Series. 15
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User & Programming Manual To activate the call follow me Step 1. 2. Action Lift the handset. Dial 18 followed by your own extension number. You Get System Dial tone. Wait for Confirmation Tone.
User & Programming Manual Note: If any participant (not conference initiator) hangs up, he only will be disconnected. Rest two parties will remain in conference. But if conference initiator hangs up, conference will be terminated.
Barge-in
This feature allows one extension to interrupt a busy extension. If an extension is found busy, this feature allows an extension user to get into the conversation of the busy extension. As soon as you barge in a busy extension, the party who was talking with busy extension, will get hold on music & you will be connected to the busy extension. As soon as you hang up, busy extension will be connected back to his original party. To Barge-in:
Cancellation: Step 1. 2. Action Lift the handset. Dial 18. You Get System Dial tone. Wait for Confirmation Tone.
Basically this feature is reverse of Call Forward feature & it is useful when one extension user is sitting at any other extension, and wishes to divert all the call of his extension to the extension on which he is presently sitting.
Step 1. 2.
You Get System Dial tone. Busy tone. You will get connected to the busy ext & another party will get music. You will be free & both the parties will be connected back.
Conference
3. A conference can be established among maximum 3 parties including the originator. Other participants of the conference can be either internal or external. The three party conference is possible in three following ways: To activate the 3-party conference: Step 1. 2. 3. 4. 5. Action Lift the handset. Make an internal or external call. Press FLASH followed by 2. Make a second internal or external call. Press FLASH followed by 3. You Get System Dial tone. Conversation with the first party. System dial tone. Conversation party. with the second Step 1. 2. 4.
Redial on Trunk
An extension user can repeatedly dial the last number dialed on trunk without pressing all the numbers again by the following procedure: To Make Redialing Action Lift the handset. Dial 17 or `*. You Get System Dial tone. System will select a trunk & last tele no. will be dialed. 18
Flashing on Trunk
This feature is used to availing the call waiting facility of the trunks (provided BSNL or MTNL has enabled call waiting facility on your trunk). when an extension is busy with trunk and second call comes on the same trunk line, you will get call waiting tone. This call waiting tone will be on trunk, which will be provided by BSNL/MTNL. You can flash the trunk to get the queued call by adopting the following process. Step 1. 2. Action Press FLASH followed by 1. Dial 1 or 2 for talking with 1 or nd 2 party respectively.
st nd st
You Get You will get a special dial tone. You will get the desired party.
1.
Now, as soon as that extension will be free, the system will give rings at both extensions. If the Auto Call Back is set on trunk, as soon as the trunk gets free, system will give a ring to your extension & on lifting the handset, you will get the trunk dial tone.
By repeating this process again and again, you may toggle between two parties.
User & Programming Manual will drop the trunk & start the process once again. If system detects the ring back tone from the far end, system will assume that the auto redial process is matured & system will give a ring to your extension. On lifting the handset, you will get the ring back tone, which will be coming from far end. If far end caller answers the call before you pick up your extension, far end subscriber will get music. Important: Auto redial works on CPTD (Call Progress Tone detector) basis. If call progress tones are working at correct frequency & gain on your trunk lines then only this feature will work. To cancel the auto redialing Step 1. Dial 29. Action You Get Confirmation tone.
Door Phone
System offers a very unique feature to connect the door phone. A door phone can be integrated with the system. Door phone will be connected to the extension no. 53 only. The moment door phone is activated, a predefined extension will start ringing. Door phone setting will be done through system programming. Note: Door phone is an external device & it is optional.
Smart Switch
System provides one smart switch which can be used to activate or deactivate a relay & further this relay can be used as a dry switch to operate an external equipment. 12 Vdc relay will be required to avail this feature. The relay will be connected in series with the external device. On dialing the code for activating the smart switch & system will switch-on the relay & it will remain in switched-on position unless until the commands for deactivating is entered. To activate / deactivate the smart switch Step 1. 2. 3. Action Lift the handset. Dial 6 + Password + 1 Dial 6 + Password + 0 You Get Hear system dial tone. To switch-on the smart switch. To switch-off the smart switch.
Any extension can activate or deactivate the smart switch. By default password is 99 however it can be changed (if required). For changing the password, refer programming section.
Distinctive Ringing:
Extension to extension call will give single ring & a trunk call or a transferred call will give double ring. Coral Telecom Ltd / EX Series. 22
Time Setting:
System Programming
In this section various system-programming commands are explained. System programming can be done through master extension i.e. extension number 50 only.
To set the system time, command is, Step 1. 2. Action Get into the programming mode. Dial 24 + HH + MM You Get Confirmation Tone. Confirmation Tone.
1. 2. 3.
In case system is malfunctioning & you are not able to give a hard reset to the system, follow the procedure to give a hard reset to the system Lift the first four extensions & switch-off the system & again switch-on the system. With this procedure, system will start running in default factory programming. Coral Telecom Ltd / EX Series. 23
If auto mode is enabled, define the day & night mode timings so that system mode will be changed automatically at the predefined time.
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User & Programming Manual To define the auto day & night mode timings Step 1. 2. 3. Action Get into the programming mode. Dial 35 + 4 + HH + MM Dial 35 + 5 + HH + MM You Get Confirmation Tone. For day mode timings. For Night mode timings.
The HH & MM should be entered in 24 hours format. By default 09:00 to 18:00 is defined as day mode & rest time is defined as night mode. If auto mode is disabled, follow the following steps to changeover the mode manually.
Where XX =
Y To change over the system mode manually Step 1. 2. 3. Action Get into the programming mode. Dial 35 + 0 Dial 35 + 1 You Get Confirmation Tone. For day mode. For Night Mode. Default: Note: The value of HH & MM should be in 24 hours format. Default: System will be in day mode.
Note: a) 95 dialing cannot be locked for extension number 53. b) Only master extension can set the dialing rights for every extension.
e) Ext 50 can make all types of call f) Ext 51 / 52 / 54 / 55 / 56 can make only local calls. g) Ext 53 & 57 cannot make any outgoing call.
2.
E is the `Entry No.. Its value can be 0,1 or 2. A trunk can be defined in both the groups. For example, if trunk 81, 82 are supposed to be defined in trunk group 1, command will be, Dial 17 + 1 + 0 + 81 Dial 17 + 1 + 1 + 82 Dial 17 + 1 + 2 + 82 In group 1, trunk 81 is defined for entry 0, trunk 82 is defined for entry 1 & trunk 82 is defined for entry 2. So on selecting the group 1, you will get only trunk 81 & 82. Default: All trunks are in group 0 & trunk 82 only is in group 1.
An incoming trunk call will first land on Ex1. If Ex1 is busy, Ex2 will ring & so on. If incoming landing is supposed to be land only on one extension, enter the same extension no. for Ex1,Ex2,Ex3 & Ex4. Default: All trunks are defined for round robin landing on ext 50, 51, 52, 53.
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User & Programming Manual 2. 3. 4. 5. Dial 18 + Ext No. + 1 Dial 18 + Ext No. + 0 Dial 19 + Ext No. + 1 Dial 19 + Ext No. + 0 To allow trunk group 0 To disallow trunk group 0 To allow trunk group 1 To disallow trunk group 1 1 is allowed on 2. Step 1. Default: Group 0 is allowed on all extensions & group extension 50 only. Action Get into programming mode. Dial 61 + XX.
Now define that extension which will start ringing after activating the door phone. 29 Coral Telecom Ltd / EX Series. 30
User & Programming Manual Following is the command to define the extension that should start ringing on activating the door phone. Step 1. 2. Action Get into the programming mode. Dial 43 + 84 + Ext No. You Get Confirmation Tone. Confirmation Tone.
Any extension can activate or deactivate the smart switch. By default password is 99 however it can be changed (if required). To change the password of smart sw activation/deactivation Step 1. 2. Action Get into the programming mode. Dial 31 + XX You Get Confirmation Tone. Now entered 2 digits will be new password.
The value of XX can be 00 to 99 & default is 99. Coral Telecom Ltd / EX Series. 31