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Network Management Presentation

HP Openview
Presented by: Daminda Perera 02/08/2008

Lets discuss
What is HP Openview History OpenView Products Network Node Manager (NNM) NNM:How it works Benefits Summary

HP OpenView
HP OpenView was a Hewlett Packard product range consisting of network and systems management products. In 2007, HP OpenView was rebranded under the HP Software name. HP OpenView was most commonly described as a suite of software applications which allow large-scale system and network management of an organization's IT infrastructure. It included optional modules from HP as well as third parties which connect within the well-defined framework and communicate with one another.

The foundation product was Network Node Manager (NNM), providing GUI services for other products which integrated with it. NNM is generally used in its own right to manage networks (possibly in conjunction with other products) HP has a history of acquiring network management software companies.
In 2004, it bought Novadigm and its Radia suite. In 2005, it acquired Peregrine Systems with its IT asset and service management software and integrated it into HP OpenView. In November 2006, HP completed its purchase of Mercury Interactive Corp., and from February 2007 is integrating Mercury application and software lifecycle management into HP Software. In August 2007, HP announced its intention to purchase Opsware. In early 2007, alongside the integration of Mercury, HP OpenView was rebranded under the HP Software name. The OpenView and Mercury brands are being phased out. HP OpenCall will continue, however, as a sub-brand of HP Software.

OpenView Products
HP OpenView Network Node Manager (OV NNM) HP OpenView Operations (OVO) monitor systems and applications using agents
for Windows (OVOW) (formerly VantagePoint Operations for Windows) for Unix 8.1 (OVOU) (formerly VantagePoint Operations for Unix, sometimes referenced as ITO)

HP OpenView Service Center (formerly Peregrine ServiceCenter) HP OpenView AssetCenter (formerly Peregrine AssetCenter) HP OpenView Service Desk (OVSD) HP OpenView Internet Services (OVIS) HP OpenView Service Navigator HP OpenView Transaction Analyzer (OVTA) HP OpenView SOA Manager

OpenView Products (Contd)

HP OpenView Performance Agent (OVPA) HP OpenView Performance Insight (OVPI) HP OpenView Performance Manager (OVPM) HP OpenView Reporter (OVR) 2.0, 3.0, 3.5, 3.6 and 3.80 HP OpenView GlancePlus

HP OpenView Storage Area Manager (OV SAM) HP OpenView Storage Data Protector HP OpenView Storage Mirroring HP OpenView Storage Mirroring Exchange Failover Utility HP OpenView Dashboard (formerly Service Information Portal (SIP) provides a web portal for HP OpenView management products) HP OpenView TeMIP A Telecoms OSS service (formerly just known TeMIP when owned by Compaq-Digital Equipment Corporation) HP OpenView Service Activator (OVSA) - rebranded as HP Service Activator (HPSA) HP OpenView Select Access Secure and reliable access to critical information HP OpenView Select Identity (OVSI) Centralized management of user identities and access rights over their life cycle

OpenView Products (Contd)

HP OpenView Smart Plug-ins (SPIs)
These are addons for OpenView Operations and OpenView Network Node Manager that expand the capabilities of products to other management areas or third party products
HP OpenView SPI for BEA Tuxedo HP OpenView SPI for BEA WebLogic HP OpenView SPI for BEA WebLogic Integration HP OpenView SPI for Citrix HP OpenView SPI for Databases (Oracle, Microsoft SQL Server, Sybase, and Informix) HP OpenView SPI for Documentum HP OpenView SPI for IBM DB2 HP OpenView SPI for IBM WebSphere Application Server HP OpenView SPI for Microsoft Exchange HP OpenView SPI for Microsoft Windows HP OpenView SPI for MySQL Databases HP OpenView SPI for OpenVMS HP OpenView SPI for Oracle Application Server HP OpenView SPI for PeopleSoft HP OpenView SPI for Remedy ARS Integration HP OpenView SPI for SAP HP OpenView SPI for Dollar Universe HP OpenView SPI for Siebel HP OpenView SPI for Storage Area Manager HP OpenView SPI for Terminal Server HP OpenView SPI for TIBCO HP OpenView SPI for UNIX OS HP OpenView SPI for Web Servers HP OpenView SPI for VMware

OpenView Products (Contd)

Network Node Manager SPIs
Network Node Manager SPI for Advanced RoutingNetwork Node Manager SPI for IP Telephony Network Node Manager SPI for LAN/WAN Edge Network Node Manager SPI for MPLS VPN Network Node Manager SPI for IP Multicast

HP OpenView Configuration Management

Formerly Radia: HP acquired Novadigm and its Radia product family for desktop management in April 2004: HP OpenView Configuration Management Application Self-Service Manager HP OpenView Configuration Management Application Manager HP OpenView Configuration Management Inventory Manager HP OpenView Configuration Management OS Manager HP OpenView Configuration Management Patch Manager HP OpenView Configuration Management Application Usage Manager

IUM - HP OpenView Internet Usage Manager (IUM)

provides convergent mediation. It collects, processes and correlates usage records and events from network elements and service applications across voice and data services for prepaid, post-paid and real-time charging in wireless, wireline and cable networks. This usage data can be passed on to business support systems for usage-based billing systems, capacity management and analysis of subscriber behavior.

Network Node Manager (NMM)

Network Node Manager (NNM) is a Hewlett Packard OpenView product which manages networks. Network management tool Proactive network management Provides a solid solution for managing dynamic IP networks NNM is starting point for implementing a network management solution It uses SNMP to talk to network devices, allowing them to be auto discovered, monitored and controlled.

Network Node Manager (Contd)

NNM determines and displays physical and logical connectivity in networks, as well as information pertaining to protocols running over the network. It also allows historical data to be collected and viewed/graphed Dynamically maps out your network/ Discover the network Collects critical information about the network/ pinpoint the problems Proactive management Correlates the information it collects Maintains a relational database Provides report generation Access from anywhere

Network Node Manager (Contd)

Level 5

Business Process Reengineering

Level 4

Service Level Management

-GUARANTEED -Automated

-Optimized to support key business processes

Level 3

-agents -baseline -monitoring

Level 2

-alarms -troubleshooting

Level 1


Geoffrey Moore, OV Forum 6/97

NNM: How does it work?

NNM uses several protocols to maintain communication with each managed device

SNMP Network Mgmt Model

A manager is an application that executes network management operations The manager monitors and controls agent systems

SNMP agent
Resides on a managed node An application that acts on behalf of an object

Anything that will be managed Host, router, hub, application, database

SNMP Request with Community Name

Retrieve (get) management information


SNMP Replies SNMP Traps

Alter (set) management information


SNMP (Simple Network Management Protocol)

SNMP network management is based on three parts:

SNMP Protocol
Defines format of messages exchanged by management systems and agents. Specifies the Get, GetNext, Set, and Trap operations

Structure of Management Information (SMI)

Rules specifying the format used to define objects managed on the network that the SNMP protocol accesses

Management Information Base (MIB)

A map of the hierarchical order of all managed objects and how they are accessed

Community names are used to define where an SNMP message is destined for. Set up your agents to belong to certain communities. Set up your management applications to monitor and receive traps from certain community names.

Automatic Discovery and Layout

All IP/devices on the network are automatically discovered and mapped Map is a logical representation of your network Automatic discovery may take several hours or even overnight IPX devices are also discovered

Example of network discovery and layout

Network Discovery (contd)

NNM discovers the following objects and put them on the default map
Internet-level submap
IP networks, gateways, routers and multihomed workstations

Network-level submaps
Bus, star and ring segments

Segment-level submaps
Hosts, gateways, routers, switches, hubs, and bridges

Node-level submaps
Network interface cards

Typical Submap Hierarchy

Distributed Internet Discovery and Monitoring (DIDM)

Large networks may require this distributed model Spreads discovery, monitoring, and polling across several Network Node Managers acting as collection stations Collection stations monitor some portion of the network and inform the management station of changes NNM
can serve as a management station, a collection station, or both

Management stations
Role is to make the network management functionality available to the users

Collection stations
Role is to be a collection point in the overall network management system

Simplified Distribution Model for NNM

Management Consoles NNM gives the ability to have 15 to 25 operators simultaneously monitoring the network Operators can share one map , or have individual maps
Individual maps create area of responsibility on the network for each operator More efficient in large networks

Multiple Management Consoles

NNM: The root view

Show your preferred view (home view)

Close NNM

Show root view

Double click to enter next level

Event configuration SNMP Traps

Event configuration SNMP Traps

Event configuration SNMP Traps

Event configuration Disk Threshold Traps

What to log.

What to show.

Event configuration RAM Threshold Traps

Sample map views

Sample map views

Sample map views

Challenges to IT Service Management

User dissatisfaction/increased user expectations Deploying network services, while maintaining productivity Keeping networks and systems operational 24/7/365 Producing faster, more predictable response times Integrating and managing complex systems in a multivendor environment

Technical benefits
Network Management can help achieve those goals by: Fault and Problem Management
Reduced downtime of network systems and devices Quick detection and correction of network problems

Performance Management
Ability to monitor data to anticipate problems Log information for historical analysis

Business Benefits Network Management can help achieve those goals through: Accounting Management
Obtains statistical information on network use Track individual resource utilization

Security Management

hp OpenView NNM is a network management platform that can provide a graphical look into your network and provide many benefits like Fault and Problem management, Performance management, etc Makes network management proactive instead of reactive NNM uses SNMP to discover devices on the network and automatically manage and monitor them NNM can play an integral role in achieving both the technical and business goals of an organization

HP open view official Web site