Questionnaire 5 for Participant of an e-Learning Course

This questionnaire is part of an impact evaluation of APO multicountry projects, including e-learning courses. The evaluation seeks to improve the effectiveness of such APO projects. For selected participants, this questionnaire shall be followed by on-site face-to-face interview or by online interview by the independent evaluator. We thank you in advance for your cooperation.

Guidelines for Respondents: 1 If you attended two courses, please complete and submit one answered questionnaire for each course.

2 Your candid, frank response is solicited to gain important insights from this exercise. Names and responses of respondents will remain confidential and will be known only to the independent evaluator. 3 Please use the yellow boxes to type your answers. If you need more space, keep typing; input text will continuously wrap itself within the yellow box. Do NOT create or insert additional rows or columns. 4 You are requested to answer all questions. 5 Do not send hard copy, image scan or PDF version of this questionnaire. Use this same Excel file to type your answers using a computer. e-Mail this Excel file with your answers to impactevaluation12@gmail.com before 30 June 2012.

1 General Information
Your name: Your job title: Email address(es): Telephone(s) including mobile phone: Name of organization: Address of company: Years in the organization: Place an X in the box below opposite the e-learning course you participated in. In case you participated in more than one course, please answer and submit this form separately for each course you attended. Month and year when course ended:

Knowledge Management Concepts and Practices Information Security Management System : ISO 27000 Energy Efficiency in SMEs TQM for the Service Industry Integrated Management Systems (ISO9001, ISO14001, and OHSAS18001) ISO26000: Guidance on Social Responsibility Knowledge Management for the Service Sector Food Safety Management and Food Traceability Good Agricultural Practices and GLOBALGAP for Greater Market Access of Agrifood Products International Trade of Agriculture and Food Products Others; title of e-learning course: In case you are selected for online interview, we will need the information below. Kindly indicate your preferences: (place an X in one or more boxes at the left) I prefer Skype call My Skype ID is: I do not have a Skype account, but I use another VoIP application. VoIP application: My ID: We have a technical staff who can set up and assist me during the Skype call. Name of staff: His Skype ID: His cellphone: Our Internet access is low-bandwidth or not appropriate for Skype or other VoIP applications. Instead, we can do a text chat using Yahoo IM. My Yahoo address is:

Our Internet access is low-bandwidth or not appropriate for Skype or other VoIP applications. Instead, we can do a text chat using Gmail chat. My Gmail address is:

Other means; please specify:

2 Adequacy of Course Content

Please assess the following by placing one X mark in each row: Very high Relevance of the course objectives to your work Relevance of the course content to your work Relevance, adequacy and understandability of the learning materials, including PowerPoint presentations Relevance and adequacy of examples and exercises High Medium Low Very low Any comment?

2a 2b 2c 2d

3 Impacts of the e-Learning Course

Please assess the extent to which you agree or disagree with each statement below by placing one X mark in each row: Strongly Slightly Agree Neutral Disagree Any comment? Agree Agree You were motivated after the course Your skills were enhanced by the course Your job satisfaction increased due to the course The course helped you improve your productivity The course changed your mindset at work The course changed your personal outlook & habits The course enhanced your professional and career development New knowledge you acquired contributed to enhancing the productivity of your organization

3a 3b 3c 3d 3e 3f 3g 3h

3i Can you share a personal or professional story that illustrates the impacts or benefits given you by the course?

3J What is(are) your suggestion(s) to improve the impacts of the e-learning course?

4 Assessment of Resource Person(s)

Please place one X mark in each row: Excellent Very high High Average 4a How clearly were course objectives explained? 4b Knowledge and experience of the resource person(s) 4c Approachability and helpfulness of the resource person(s) 4d Encouragement of interactivity 4e How practical and realistic were the examples? 4f Degree of motivation that the resource person(s) elicited in you 4g What quality(ies) of the resource person(s) is(are) most valuable to you? Low Any comment?

5 Transfer of Knowledge and Multiplier Effects

Please place one X mark in each row: Extremely Very high High Average high 5a 5b 5c 5d 5e Extent that you shared your knowledge with your Degree to which your work colleagues or subordinates Frequency with which you refered to your course Extent that you shared your knowledge with others Extent to which you encouraged your work colleagues Low Any comment?

5f Please suggest how transfer and spread of knowledge and benefits from the course can be further increased:

6 Evaluation of e-Learning Medium

Please place one X mark in each row: Extremely Very high High Average high 6a Ease by which you learned the mechanics of e6b How helpful were the resource person(s)? 6c Extent to which learning materials are easy to follow and understand 6d Extent to which learning materials keep you interested 6e Adequacy and quality of the video-conference facilities, e.g. screen size, quality of audio and video, size of room, arrangement of chairs, air conditioning, access to computers and Internet 6f eLearning methodology, e.g. mix of online with offline sessions, group exercises, length of online sessions, quality of online questions-and-answers, readings, etc. 6g Value added from e-learning over conventional methods of learning 6h What is(are) your suggestion(s) to improve the impacts of the e-learning course? Low Any comment?

7 Lessons Learned
What lessons did you learn from this course that can be useful for APO or NPO and future course participants?

Please email this file with your answers to impactevaluation12@gmail.com before 30 June 2012. Please attach a copy of the final report that you submitted to APO/NPO. Thank you!