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Andover Continuum CyberStation

Installation Guide for Version 1.92

2010, Schneider Electric All Rights Reserved No part of this publication may be reproduced, read or stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without prior written permission of Schneider Electric. This document is produced in the United States of America. Andover Plain EnglishTM is a trademark of Schneider Electric. Andover InfinetTM is a trademark of Schneider Electric. All other trademarks are the property of their respective owners. Title: Andover Continuum CyberStation Installation Guide for Version 1.92 CyberStation Version 1.92 Date: December 2010 Schneider Electric part number: 30-3001-720 The information in this document is furnished for informational purposes only, is subject to change without notice, and should not be construed as a commitment by Schneider Electric. Schneider Electric, assumes no liability for any errors or inaccuracies that may appear in this document. On October 1st, 2009, TAC became the Buildings Business of its parent company Schneider Electric. This document reflects the visual identity of Schneider Electric. However, there remain references to TAC as a corporate brand throughout the Andover Continuum software. In those instances, the documentation text still refers to TAC only to portray the user interface accurately. As the software is updated, these documentation references will be changed to reflect appropriate brand and software changes. All brand names, trademarks and registered marks are the property of their respective owners. Schneider Electric One High Street North Andover, MA 01845 (978) 975-9600 Fax: (978) 975-9782 http://www.schneider-electric.com/buildings

Andover Continuum CyberStation Installation Guide


30-3001-720 Version 1.92

December, 2010

Contents

About this Manual .................................................................


Whats in this Manual ................................................................. Revision History .......................................................................... Related Documentation .............................................................. Symbols Used ..............................................................................

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7 8 8 9

Chapter 1

System Requirements ..........................................................


Overview ...................................................................................... Hardware Requirements ............................................................ Minimum/Recommended Hardware Requirements ......... Software Requirements .............................................................. CyberStation Standalone Limitation ................................ Virtual Memory Requirements ......................................... Disabling Windows Firewall ............................................. Disabling Automatic Windows Updates ...........................

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12 12 12 13 15 15 18 18

Chapter 2

CyberStation Installation .....................................................


Installing CyberStation ............................................................. Installing Continuum CyberStation Files ........................ Installing the Continuum Database ................................. Enabling Local Administrator Permissions for Windows Vista ............................................................. Installing the Continuum Database for the First Time on a Standalone System ..................................... Creating a New Continuum Database ....................... Updating a Standalone Continuum Database ........... Installing the Continuum Database on Multi-User LANs Verifying SQL Server Is Running ...............................
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20 20 26 27 29 37 39 44 45
5

Installing the Continuum Database for the First Time on a Multi-User LAN System ............................ Updating a Multi-User LAN Continuum Database . Setting Up Workstation Parameters ......................................... CyberStation Video System Upgrades ....................................... Workstation Time Synchronization .................................. Controller Time Synchronization ...................................... CyberStation Remote Communications Installation ....... Starting and Stopping CyberStation ........................................ Starting CyberStation ...................................................... Stopping CyberStation ......................................................

47 52 55 58 59 61 61 62 62 63

Appendix A

Installing and Upgrading SQL Server 2008 ........................


Installing SQL Server 2008 ....................................................... Upgrading to SQL Server 2008 .................................................

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Appendix B

Installing SQL Server 2005 ..................................................


Installing SQL Server 2005 .......................................................

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Appendix C

Installing SQL Server 2000 ..................................................


Installing SQL Server 2000 ....................................................... Installing Named Instance of SQL Server 2000 ....................... Uninstalling Existing Installation of SQL Server ..................... Authentication Modes ................................................................. Windows Authentication ................................................... SQL Server Authentication ............................................... Upgrading SQL Server 7.0 to SQL Server 2000 ......................

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Appendix D

SQL Express Installation Error Messages .........................


Overview ...................................................................................... SQL Express Installation Error Messages ................................

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About this Manual

Whats in this Manual


System Requirements CyberStation Installation, including:
Installing Continuum CyberStation Files Installing the Continuum Database Installing the Continuum Database on Multi-User LANs Setting Up Workstation Parameters Starting and Stopping CyberStation

Installing and Upgrading SQL Server 2008 Installing SQL Server 2005 Installing SQL Server 2000 SQL Express Installation Error Messages

Andover Continuum CyberStation Installation Guide

About this Manual

Revision History
This manual documents CyberStation Version 1.92. Revision History
Document Revision
1.92 1.91 1.9 1.81 1.8 1.74 1.73 1.71 1.7 1.62 1.6

Software Version
1.92 1.91 1.9 1.81 1.8 1.74 1.73 1.71 1.7 1.62 1.6

Date
December 2010 January 2010 September, 2008 June, 2007 December, 2006 August, 2006 January, 2006 May, 2005 December, 2004 March, 2004 August, 2003

Related Documentation
For additional or related information, refer to these documents. Related Documents
Document
Andover Continuum online help (Version 1.92) Andover Continuum CyberStation Access Control Essentials Guide Andover Continuum CyberStation HVAC Essentials Guide Andover Continuum Remote Communication Configuration 30-3001-405 30-3001-1000 30-3001-814

Document Number

Schneider Electric

About this Manual

Symbols Used
The Notes, Cautions, Warnings, and Hazards in this manual are defined, as follows.
Note: Notes contain additional information of interest to the user.

CAUTION Type of hazard


How to avoid hazard.

Failure to observe this precaution can result in injury or equipment damage.

WARNING Type of hazard


How to avoid hazard.

Failure to observe this precaution can result in severe injury.

DANGER ELECTRIC SHOCK HAZARD


How to avoid hazard.

Failure to observe these instructions will result in death or serious injury.

Andover Continuum CyberStation Installation Guide

About this Manual

10 Schneider Electric

Chapter 1
System Requirements

This chapter contains the following topics: Overview Hardware Requirements Software Requirements

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Chapter 1: System Requirements

Overview
This guide provides instructions for installing Continuum CyberStation version 1.92, contained on the CD that came with this guide. It details installation on a workstation PC running Windows XP Professional, Windows Server 2003, or Windows Vista, and for either a standalone or multi-user (LAN) system. Platform and system differences are noted throughout this guide.

Hardware Requirements
This section presents the hardware requirements for CyberStation version 1.92.

Minimum/Recommended Hardware Requirements


The following table shows the minimum and recommended hardware requirements for CyberStation version 1.92. Hardware Requirements
Minimum
Intel CoreTM 2, Duo, 1.66 GHz or better1 2 Gb RAM or higher1 15 Gb free space CD ROM drive Video resolution: 1024 x 768 pixels Parallel or USB port
1

Recommended
Quad Core, 2 GHz or better 4 Gb 30 Gb free space CD ROM drive Video resolution: 1024 x 768 pixels Parallel or USB port

Use Recommended requirement for systems with integrated video.

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Chapter 1: System RequirementsMinimum/Recommended Hardware Requirements

The following table shows the video-specific requirements for CyberStation version 1.92. Video-Specific Requirements
Minimum
100 Mbps network port Graphics card with DirectX 9.x or later with 256 Mb of dedicated RAM

Recommended
1 Gb network port DirectX 10 graphics device with WDDM 1.0 or higher driver with 512 Mb of dedicated RAM

Note: Andover Continuum uses stream 2 to display video through video interfaces. Per standard Pelco Endura video configuration, you should configure stream 2. When doing so, be sure to set a lower resolution and smaller frame rate. Otherwise, the performance on your PC may be negatively affected. Be aware that Andover Continuum only supports H.264 and MPEG4 video formats.

Upgrading from Previous Versions


The same computer that you used to run previous versions of CyberStation may not be able to run Version 1.92. Please be sure that your computer adheres to these hardware requirements, as well as the software requirements in the following section.
Note: Be sure that the hardware keys are the correct type for either a parallel or USB
port on each PC.

Software Requirements
Depending on the configuration of your system (standalone or multiuser), you must meet a set of software requirements for your workstation PC prior to installing CyberStation. See the software requirements table that follows.

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Software Requirements
Standalone Note: For all operating
systems, only the 32-bit environment is supported; the 64-bit version is not supported. Windows Vista Ultimate (SP2) OR: Windows Vista Business (SP2) OR: Windows XP Professional (SP3) OR: Windows Server 2008 (SP2) (does not include Windows Server 2008 R2) Internet Explorer 7.0 or Internet Explorer 8.0 on Windows XP, Windows Server 2003, or Windows Vista .NET Framework 2.0 and .NET Framework 3.5 (SP1) Windows Installer 3.1 Microsoft Outlook 2007 for Windows XP and Vista Full Microsoft Outlook or Microsoft Exchange software package1 Full Microsoft Outlook or Exchange software package1

Multi-User (LAN) Workstation:


Windows XP Professional (SP3) OR: Windows Vista Ultimate (SP2) OR: Windows Vista Business (SP2) Internet Explorer 7.0 or Internet Explorer 8.0 on Windows XP or Windows Vista .NET Framework 2.0 and .NET Framework 3.5 (SP1) Windows Installer 3.1 Microsoft Outlook 2007 for Windows XP and Vista

Database Server - OS: Note: For all operating systems, only the 32-bit
environment is supported; the 64-bit version is not supported. Windows Vista Ultimate (SP2) OR: Windows Vista Business (SP2) OR: Windows Server 2003 (SP2) OR: Windows Server 2003 R2 (SP2) OR: Windows Server 2008 (SP2) using SQL 20082 OR: Windows Server 2008 R2 32-bit or 64-bit modes using SQL 20082 NET Framework 2.0 and .NET Framework 3.5 (SP1)

Database Server - SQL:


Microsoft SQL Server 2008 (SP1) Microsoft SQL Server 2005 (SP3) or:

Microsoft SQL Server 2000 (SP4) 1. Required only for emailing or paging alarms and emailing reports. 2. No CyberStation or web.Client software installed. 14 Schneider Electric

Chapter 1: System RequirementsCyberStation Standalone Limitation

CyberStation Standalone Limitation


Using SQL Express, you can install the standalone version of CyberStation on a single workstation with up to two LAN workstation connections. With more than three total workstation installations, you must use the CyberStation multi-user (LAN) version instead.

Virtual Memory Requirements


The virtual memory Initial size (MB) setting on your workstation PC should be set to a minimum of 1 GB. To make this change: In Windows XP:
1. 2. 3.

Go to Start, Settings, Control Panel. In the Control Panel, double click System. The System Properties dialog, shown on the next page, appears. Click the Advanced tab and click Settings in the Performance box. The Performance Options dialog, also shown on the next page, appears. Click the Advanced tab. In the Virtual Memory box, click Change. When the Virtual Memory dialog appears, fill in the desired paging file memory size (initial and Maximum). Click OK as you back out of the dialogs.

4.

5.

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In Windows Vista:
1. 2. 3. 4.

Go to Start, Control Panel. In Control Panel Home, click System and Maintenance. Click System. Click Advanced system settings in the Tasks area. The System Properties dialog, shown on the next page, appears.

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Chapter 1: System RequirementsVirtual Memory Requirements

5.

Click the Advanced tab and click Settings in the Performance box. The Performance Options dialog, also shown on the next page, appears. Click the Advanced tab. In the Virtual Memory box, click Change. When the Virtual Memory dialog appears, fill in the desired paging file memory size (initial and Maximum). Click OK as you back out of the dialogs.

6.

7.

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Chapter 1: System Requirements

Disabling Windows Firewall


You must disable the Windows firewall when running Continuum. Follow these instructions to do so:
1. 2. 3.

From the Control Panel, open Windows Firewall. The Windows Firewall dialog appears. Select the Off (not recommended) radio button. Click OK.

Disabling Automatic Windows Updates


Be sure also to disable Automatic Updates in Windows when running Continuum. Follow these instructions to do so: In Windows XP:
1. 2. 3.

From the Control Panel, open Automatic Updates. The Automatic Updates dialog appears. Select the Turn off Automatic Updates radio button. Click OK.

In Windows Vista:
1. 2. 3. 4.

From the Control Panel, open Windows Update. The Windows Update with Windows Ultimate Extras page appears. Click Change Settings on the right-side of the page. The Choose how Windows can install updates page displays. In the Important Updates drop-down menu, click the Never check for updates (not recommended) menu item. Click OK.

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Chapter 2: CyberStation Installation

Chapter 2
CyberStation Installation

This chapter contains the following topics: Installing CyberStation Installing Continuum CyberStation Files Installing the Continuum Database
Enabling Local Administrator Permissions for Windows Vista Installing the Continuum Database for the First Time on a Standalone System Creating a New Continuum Database Updating a Standalone Continuum Database

Installing the Continuum Database on Multi-User LANs


Verifying SQL Server Is Running Installing the Continuum Database for the First Time on a Multi-User LAN System Updating a Multi-User LAN Continuum Database

Setting Up Workstation Parameters CyberStation Video System Upgrades Starting and Stopping CyberStation

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Installing CyberStation
The following installation procedures for CyberStation are based on the Windows XP Professional user interface. Note that the installation process is similar for other operating systems if Windows XP is specified.

Installing Continuum CyberStation Files


The following procedure installs the Continuum CyberStation files on your workstation PC. This procedure applies to both first-time and upgrade installations.
1. 2.

Power up the workstation PC. Install a printer on LPT1, or enable the printer port on LPT1 of each workstation PC so the security key connected to the parallel port will be recognized. (This is not required if the USB key is used.) Insert the CyberStation CD into the CD drive in your PC. The installer application should automatically begin. If it does, go to step 9. If it does not, go to step 6. Double click the My Computer icon on your desktop. Double click the Compact Disk drive icon. Double click the Setup.exe file. When the CyberStation Installation window appears, click Install CyberStation as shown.

3. 4. 5. 6. 7. 8.

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9.

If you do not have the Microsoft VS 2008 C++ Redistributable installed, an InstallShield Wizard appears and indicates that this application is required before the CyberStation installation begins. Click Install. Continuum then checks to ensure that Microsoft .NET Framework 3.5 is also installed. If not, the following message displays:

10. Follow these instructions, discontinue this CyberStation

installation, and install the .NET Framework 3.5 from the Continuum release CD. Once these requirements are installed, return to this installation and when the initial CyberStation Installation screen displays once more, click Install. When the Welcome to InstallShield Wizard for CyberStation displays, click Next.

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11. The License Information window appears. Read the agreement,

select I accept the terms in the license agreement, and click Next.

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12. The Customer Information window appears. Enter your User

Name and Organization:

13. Click Next.

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14. The Destination Folder window appears:

The default location where CyberStation files are installed is shown in the Destination Folder field. If the location is acceptable, go to Step 16. If it is not acceptable go to Step 14.
15. Click the Change button to bring up the Change Current

Destination Folder dialog.


16. Select the folder that you wish to use for the CyberStation

installation program. Click OK. Click Next.


17. From the Ready to Install the Program dialog, click Install to

start the installation.


18. The Installing Continuum window appears and displays a

progress bar that indicates the percentage of completion as the installation progresses.
19. A question popup dialog appears asking if you want to view the

Read Me file. Click Yes to open the file or No to continue.


20. Toward the end of the installation a Question dialog appears,

asking you if you want to run the Database Initialization program


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now. Click Yes to start Database Initialization (Proceed to Installing the Continuum Database. If you click No, go to Step 21.
21. Click OK to continue.

The InstallShield Wizard Complete window appears:

22. Click Finish and then click Exit.

You need to complete the Continuum Database Initialization. If you have a standalone system, please proceed to Installing the Continuum Database. If you have a multi-user system, please proceed to the section, Installing the Continuum Database on Multi-User LANs. For first time installations:
23. Insert the hardware key found in the CyberStation shipment box

into the respective port connector (parallel or USB) of each workstation PC.

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For an installation upgrade:


24. If you are upgrading to version 1.92, you may need to update your

hardware security key based on the version of CyberStation you are running. If your CyberStation software is a pre-1.9 version (such as, v1.6, or v1.81), you will have to upgrade your key to support v1.92. If you are running version 1.9 or higher, you will not need to update your security key; your key is already enabled to support version 1.92.
Note: During an upgrade, you will be prompted to remove and reinsert your security key. Click OK to acknowledge this message and continue with the upgrade.

Installing the Continuum Database


This procedure covers the following sections: Enabling Local Administrator Permissions for Windows Vista Installing the Continuum Database for the First Time on a Standalone System Creating a New Continuum Database Updating a Standalone Continuum Database

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Enabling Local Administrator Permissions for Windows Vista


If you are installing on a Windows Vista machine, follow this procedure before installing the Continuum standalone database. If you are not using Windows Vista, proceed to the next section, Installing the Continuum Database for the First Time on a Standalone System. You must enable the systems local administrator account permissions when using Windows Vista. First, change the Administrator password:
Step 1: Step 2: Step 3: Step 4: Step 5: Step 6: Step 7: Step 8: Step 9: In the Start menu, click Control Panel. Click the User Accounts link. Click the Change account type link. Make sure the Administrator account is selected, then click the Advanced tab. Under the Advanced User Management group, click Advanced. To first set the password, double-click the Users folder. Right-click the Administrator entry. Click Password. Click Proceed.

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Step 10: Enter a new password and then re-enter that password to confirm.

Step 11: Click OK.

Next, enable the administrator account:


Step 1: Step 2: Right-click the Administrator entry. Click Properties.

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Step 3:

Click to clear the check from the Account is disabled checkbox.

Step 4:

Click OK.

Installing the Continuum Database for the First Time on a Standalone System
A first-time database installation on a standalone system happens in two steps via the Database Initialization dialog:
Step 1: Step 2: Installing the SQL Express database engine. Creating a new Continuum database.

Note: After successful installation, the Continuum Database Initialization dialog


automatically appears.

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Installing SQL Express Via Database Initialization Dialog


CAUTION Close all applications on your computer before installation.
After SQL Express is installed, your PC restarts immediately. You cannot restart your computer later. Be sure to close all open applications on your computer.

Failure to observe this precaution will result in the loss of your work.

Follow this procedure:


1. 2.

From the Start menu, select Programs > Continuum > Database Initialization. Select Stand Alone from the Continuum Database Initialization dialog.

Note: After clicking Stand Alone, it may take several minutes for the

data to populate during the first database initialization.

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The Database Initialization dialog appears.

3.

Select the Create New Database radio button. Note that Microsoft SQL Server is shown in the DBMS Name field dropdown menu.

4. 5.

Ensure that Continuum (default setting) appears in the Data Source Name field. Ensure that (Workstation Name)\SQLEXPRESS appears in the Server Name field. For example, QUALPC217 is the workstation name used in the previous dialog. Leave the Database Name at its default, ContinuumDB. Enter the default login ID, Andover97, in the User Login ID field. Enter your user password in the User Password field.

6. 7.

8.

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9.

Re-enter your password in the Confirm Password field. path, then you must leave SQL Express at its default path when it is installed. If you browse a different path for DB File Location, then you must browse SQL Express to the same file path when it is installed.

10. DB File Location: If you leave DB File Location at its default

11. Leave the Database Size at its default setting. 12. Enter a system administrator password of your choice into the Sa

Password field. This password must meet Microsoft SQL Server rules for the composition of a password:
The password must be at least eight characters long. The password must not contain all or part of the users account name (three or more alphanumeric characters). The password must not contain the following characters: comma (,), period (.), hyphen (-), underscore (_), or number sign (#). The password must contain characters from three of the following four categories: Uppercase letters (A...Z) Lowercase letters (a...z) Digits (0...9) Non-alphanumeric characters, such as exclamation (!) and dollar ($)

Otherwise you may receive this warning:

13. In the Windows User Name field, enter your Microsoft Windows

system user name here. This is necessary with SQL Express. You must have administrative access in order to run the automated scripts that are part of the database initialization process.
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14. Enter your Microsoft Windows system password and confirm that

password in the Windows Password and Confirm Password fields, respectively.


CAUTION
The password you enter here is required to execute scheduled SQL Server tasks. Should you later change your Windows password, these scheduled tasks will no longer execute. To correct this, access the Scheduled Tasks in Windows and change their password with the Set Password button in their Properties dialog

15. In the Device Information group, verify that the Database and

Log names are unique.


Note: The device information and log file name should be unique for each database
created. An error occurs, and database creation fails, if these fields are not unique.

16. Check the checkboxes as follows: Note: Be sure the Create Default List Views, Create System List Views, Create
System Alarm Enrollments, and Enhanced Alarm Logging boxes are checked. If you leave them unchecked, CyberStation does not import the necessary dump files. The dump files generate all of the default views, so the listviews and alarms are not created. In addition, faster alarm logging is not activated. The dump file import happens as soon as the workstation is started for the first time after installation and the appropriate files are placed in folders. For more information on Listviews, alarms, and alarm logging, please see the Continuum CyberStation online help.

a.

b.

c.

d.

Create Default List Views - Check this box to import and create listviews (from the ASCII dump file, DefaultListViews.dmp) for all CyberStation object classes. Create System List Views - Check this box to import and create listviews (from the ASCII dump file, List.dmp) for system information other than object class defaults (for example, all events). Create System Alarm Enrollments - Check this box to import configured system AlarmEnrollment objects (from the ASCII dump file, SystemAlarms.dmp). These define the basic conditions under which CyberStation points go into alarm. Create/Update Graphical Report Settings - Check this box to import graphical report templates. CyberStation supplies many Report templates that include bar-chart templates, pie-chart templates, and trend templates, giving Reports a certain default look and feel. If you do not check this box, then these report templates will not be available. For more information on Reports, see the Continuum CyberStation online help.
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e.

Enhanced Alarm Logging - Check this box to activate an enhanced method that automatically speeds up the process of logging alarms with workstations. Without enhanced alarm logging, configuration of workstation recipients in EventNotification objects becomes more cumbersome.
Alarm Delivery checkbox becomes unselectable.

Note: If the Enhanced Alarm Logging checkbox is not checked, the Enhanced f. Enhanced Alarm Delivery - This checkbox is intended for a system with multiple workstations. Check this box only if you intend to add more workstations to the system. If more workstations will not be added, then leave it unchecked.
the configuration of BACnet alarm notifications.

Note: This setting has no effect on BACnet alarms, which can be guaranteed through Checking this checkbox guarantees the delivery of alarms to all recipient workstations regardless of their status at the time of the alarm generation. This selection activates special background applications and processes (already installed) that establish an ongoing connection between workstations and the database server, where new alarms are written. Enhanced alarm delivery guarantees alarm delivery even when connections are lost. The alarms are delivered when the connection is restored. Enhanced alarm delivery provides a suite of diagnostic and troubleshooting tools that allow you, for example, to monitor the status of alarm messages and background alarm delivery processes as well as ping a particular workstation to deliver an alarm message that, for some reason, could not be delivered. For instructions on how to activate these diagnostic tools, please contact product support services. g. Extended Logging Backwards Compatibility - If you want to use pre-Version 1.7 old extended logging, in addition to new extended logging, be sure this checkbox is checked.
These programs facilitated extended log tables in the database, one table per controller. In version 1.7 or higher, you must check the Extended Logging Backwards Compatibility box to retain the older method for creating extended logs, while also enabling new extended logging functionality.

Note: Before version 1.7, you created Plain English programs for extended logs.

For more information about extended logs, please see the Continuum CyberStation online help. 17. Click the Continue button.

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The Is SQL Express Installed dialog appears.

For first time installations, you should see this dialog. If, in the very unlikely event, you do not see this dialog, it means SQL Express is already on your computer for some other reason. If you see this dialog, go to the next step. If you do not see this dialog, and SQL Express is installed, proceed to the next section, Creating a New Continuum Database.
Note: If you have not already closed all your applications, do so now. Otherwise you
will lose your work when your computer restarts upon installation.

18. Select the Install SQL now radio button and click OK. SQL

Express is then installed automatically. During SQL Express installation, the software checks your computer for certain problems that could complicate SQL installation and/or the creation or update of the Continuum database. There are several different scenarios. For example, thirdparty software may generate license-agreement issues. For a detailed description of these issues, how CyberStation resolves them, and a list of error messages, please see SQL Express Installation Error Messages.

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If there are no problems, the Select Folder dialog appears.

Accept the default path, or use the browse button to select a directory in which to install SQL Express, and click OK.
Note: If you left DB File Location at its default path, then you MUST leave SQL
Express at its default path when it is installed. If you browsed a different path for DB File Location, then you must browse SQL Express to the same file path. Be sure that the drive you have selected has a minimum of 2 GB of free space available.

19. The Extracting Files progress window appears. The unpacking

takes approximately 1 to 5 minutes. Next, the Microsoft SQL Server 2005 Setup progress window appears. This also can take several minutes. After the installation has completed, the reboot dialog appears, which may take up to 60 seconds. Do not proceed until this dialogue appears. Click OK and reboot your computer.
Note: Reboot happens immediately. You do not have the choice of doing this later.

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Creating a New Continuum Database


Once the installation of the SQL Express database engine is successfully completed, the Continuum Database Initialization window automatically reappears on your workstation PC. Follow this procedure to install the Continuum database:
1. 2.

Click the Stand Alone button. The Database Initialization dialog appears. Select Create New Database.

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3.

Fill out this dialog the way you did in the Installing SQL Express Via Database Initialization Dialog. This includes checking the appropriate items in the database initialization checkboxes.
created. An error occurs, and database creation fails, if these fields are not unique.

Note: The device information and log file name should be unique for each database

4.

Click Continue.
database engine plus its databases are limited to 2 GB in file size.

Note: The Database Size automatically expands as needed. The SQL Express 5.

When the database has been successfully created, the Database Installation Progress screen appears with the message: Database successfully created.

Note: If you receive an error, please re-verify database name, server name, login id,
password, and database file location path. If errors persist, please contact product support services.

6.

Click the OK button and proceed to Setting Up Workstation Parameters.

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Updating a Standalone Continuum Database


CAUTION Close all applications on your computer before installation.
After SQL Express is installed, your PC restarts immediately. You cannot restart your computer later. Be sure to close all open applications on your computer.

Failure to observe this precaution will result in the loss of your work.

To update a Continuum database from a previous version on a standalone system, perform this procedure.
Note: The update process documented here applies to those upgrading from
CyberStation v1.81 (or lower). If you are upgrading from v1.82 or v1.90, the process may be slightly different since SQL Express is already installed. If so, you should fill in the required fields that appear.

1. 2.

Click Stand Alone on the Continuum Database Initialization dialog. The Database Initialization dialog appears.

3.

Select Microsoft SQL Server in the DBMS Name dropdown menu.


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4. 5. 6. 7. 8.

Be sure that Continuum (default setting) appears in the Data Source Name field. Be sure that (local) (default setting) appears in the Server Name field. Be sure that ContinuumDB (default setting) appears in the Database Name field. Enter your login ID, Andover97, in the User Login ID field. Enter your password in the User Password field, and confirm that password by reentering it in the Confirm Password field.
Pyramid97, you must enter Pyramid97 here.

Note: If, in the previous version, you accepted the pre-1.92 default password, 9.

Enter a Microsoft system administrator Sa Password.


that you manually enter the default Sa Password of adminadmin. This is particularly important for those upgrading from v1.81 (or lower) who may not be familiar with this step from previous upgrades.

Note: During an upgrade, be aware that you must enter an Sa Password. Ensure

10. In the Windows User Name field, enter your Microsoft Windows

system user name here. This is needed with SQL Express.You need administrative access here in order to run the automated scripts that are part of the database upgrade process
11. Enter your Microsoft Windows system password and confirm that

password in the Windows Password and Confirm Password fields, respectively.


CAUTION
The password you enter here is required to execute scheduled SQL Server tasks. Should you later change your Windows password, these scheduled tasks will no longer execute. To correct this, access the Scheduled Tasks in Windows and change their password with the Set Password button in their Properties dialog

12. Leave the Create Default List Views, Create System List

Views, and Create System Alarm Enrollments checkboxes unchecked.


Note: During an upgrade, these checkboxes should remain unchecked so that the
ListView and alarm files that were created during the initial installation of CyberStation are not overwritten.

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13. Leave the Enhanced Alarm Logging checkbox checked. Note: If the Enhanced Alarm Logging checkbox is not checked, the Enhanced
Alarm Delivery checkbox becomes unselectable.

14. Be sure the Create/Update Graphical Report Settings

checkbox is checked. For an explanation, see the procedure Installing the Continuum Database for the First Time on a Standalone System.
15. If you want to use pre-Version 1.7 old extended logging, in

addition to new extended logging, be sure the Extended Logging Backwards Compatibility checkbox is checked. For an explanation, see the procedure in Installing the Continuum Database for the First Time on a Standalone System.
16. Be sure the Enhanced Alarm Delivery checkbox is checked if you

want to guarantee the delivery of alarms to all recipient workstations regardless of their status at the time of the alarm generation. For an explanation, see the procedure in Installing the Continuum Database for the First Time on a Standalone System.
17. Be sure the Update Existing Database radio button is selected. 18. Click Continue.

The Is SQL Express Installed dialog appears.

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You must install the SQL Express database engine for an upgrade. Select the Install SQL now radio button, and click OK. SQL Express is then installed automatically. During SQL Express installation, the software checks your computer for certain problems that could complicate SQL installation and/or the creation or update of the Continuum database. There are several different scenarios. For example, thirdparty software may generate license-agreement issues. For a detailed description of these issues, how CyberStation resolves them, and a list of error messages, please see SQL Express Installation Error Messages. If there are no problems, the Select Folder dialog appears.

Accept the default path, or use the browse button to select a directory in which to install SQL Express, and click OK.
Note: If you left DB File Location at its default path, then you MUST leave SQL
Express at its default path when it is installed. If you browsed a different path for DB File Location, then you must browse SQL Express to the same file path. Be sure that the drive you have selected has a minimum of 2 GB of free space available.

19. The Extracting Files progress window appears. The unpacking

takes approximately 1 to 5 minutes. Next, the Microsoft SQL Server 2005 Setup progress window appears. This also can take several minutes. After the installation has completed, the reboot dialog appears. Click OK and reboot your computer.
Note: Reboot happens immediately. You do not have the choice of doing this later.

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After rebooting, a screen telling you that SQL script is running then appears. This screen closes automatically after a few minutes. After your PC finishes rebooting, and the database is successfully updated, the Continuum Database Initialization dialog reappears.
20. Click Stand Alone.

The Database Initialization dialog reappears:

21. Reenter your User Password and Confirm Password fields.

(See Step 8.)


22. Reenter your Sa Password. (See Step 9.) 23. Make sure that the Update Existing Database radio button is

selected.

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24. Click Continue. The Database Installation Progress screen

appears with the message: Database successfully updated.


Note: If you receive an error, please re-verify database name, server name, login id,
password, and database file location path. If errors persist, please contact product support services.

25. Click OK and proceed to Setting Up Workstation Parameters.

Installing the Continuum Database on Multi-User LANs


The following procedure provides instructions for installing the Continuum database on a multi-user (LAN) system. The procedure covers the following sections: Verifying SQL Server Is Running Installing the Continuum Database for the First Time on a MultiUser LAN System Updating a Multi-User LAN Continuum Database Microsoft SQL Server must be installed before you install the Continuum database on a LAN system. (See also Appendix A, Installing and Upgrading SQL Server 2008, Appendix B, Installing SQL Server 2005, or Appendix C, Installing SQL Server 2000.)

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Verifying SQL Server Is Running


From the LAN database server, where the database is actually running, perform the following procedure to verify that Microsoft SQL Server is running. (See also Appendix A, Installing and Upgrading SQL Server 2008, Appendix B, Installing SQL Server 2005, or Appendix C, Installing SQL Server 2000.)
1.

On the system database server, verify that the MSSQL server is running by ensuring the SQL Server Service Manager icon appears in the system tool tray (lower right-hand corner of the screen).

Note: If the SQL Server Service Manager icon

is not present in the system tool tray, try running it from the Windows Start menu. Click Start, select Programs and Startup. The SQL Server Service Manager icon should be there. If this does not work, contact Schneider Electric Product Support Services for assistance.

2.

If error messages appear, double click the SQL Server Service Manager icon to invoke the SQL Server Service Manager dialog, shown on the next page.

3. 4. 5.

From the Services field dropdown menu in the SQL Server Service Manager dialog, select SQLServerAgent. Check the Auto-start service when OS starts checkbox. Check the configuration of the SQLServerAgent.

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Note: If the SQLServerAgent has not been installed, or has been configured

incorrectly (such as incorrect authentication) a variety of error messages (such as Could not start the SQLServerAgent or Could not open the service due to insufficient access permissions) may appear. To correct this situation, perform the next three steps.

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Installing the Continuum Database for the First Time on a Multi-User LAN System
Returning to the CyberStation machine, after successfully completing the installation of the CyberStation files and restarting the machine, the Continuum Database Initialization dialog automatically appears.
Note: Microsoft SQL Server 2000, SQL Server 2005, or SQL Server 2008 must have
already been installed on the remote database server in your multi-user (LAN) system. See Appendix A, Installing and Upgrading SQL Server 2008, Appendix B, Installing SQL Server 2005, or Appendix C, Installing SQL Server 2000.

Follow this procedure:


1.

Select Server.

Note: After you click Server, it may take several minutes for the data

to populate during the first database initialization.

The Database Initialization dialog, shown on the next page, appears.


2.

Select the Create New Database radio button.

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Note that Microsoft SQL Server is shown in the DBMS Name field dropdown menu.
3.

Be sure that Continuum (default setting) appears in the Data Source Name field.

4. 5. 6. 7. 8. 9.

Enter the network name of the computer that is running Microsoft SQL Server in the Server Name field. In the Database Name field, leave the default setting ContinuumDB. Enter your login ID (or Andover97) in the User Login ID field. Enter your password in the User Password field. Re-enter your password in the Confirm Password field to confirm. In the DB File Location field, enter the database file path if it is different than the default path.

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10. In the Database Size field, leave the default setting, 50 MB. The

database will automatically expand.


11. Enter a system administrator password into the Sa Password

field, for the person who will have access to SQL Server. This password should match the one entered when SQL was installed on the database server. You must enter an Sa Password for all revisions of Microsoft SQL Server 2005 and above. In addition, that password should match the following SQL Server password composition rules:
The password must be at least eight characters long. The password must not contain all or part of the users account name (three or more alphanumeric characters). The password must not contain the following characters: comma (,), period (.), hyphen (-), underscore (_), or number sign (#). The password must contain characters from three of the following four categories: Uppercase letters (A...Z) Lowercase letters (a...z) Digits 0...9 Non-alphanumeric characters, such as exclamation (!) and dollar ($)

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Otherwise you may receive this warning:

12. Check the checkboxes as follows: Note: Be sure the Create Default List Views, Create System List Views, Create
System Alarm Enrollments, and Enhanced Alarm Logging boxes are checked. If you leave them unchecked, CyberStation does not import the necessary dump files. The dump files generate all of the default views, so the listviews and alarms are not created. In addition, faster alarm logging is not activated. The dump file import happens as soon as the workstation is started for the first time after installation and the appropriate files are placed in folders. For more information on Listviews, alarms, and alarm logging, please see the Continuum CyberStation online help.

a.

b.

c.

Create Default List Views - Check this box to import and create listviews (from the ASCII dump file, DefaultListViews.dmp) for all CyberStation object classes. Create System List Views - Check this box to import and create listviews (from the ASCII dump file, List.dmp) for system information other than object class defaults (for example, all events). Create System Alarm Enrollments - Check this box to import configured system AlarmEnrollment objects (from the ASCII dump file, SystemAlarms.dmp). These define the basic conditions under which CyberStation points go into alarm.

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d.

e.

Create/Update Graphical Report Settings - Check this box to import graphical report templates. CyberStation supplies many Report templates that include bar-chart templates, pie-chart templates, and trend templates, giving Reports a certain default look and feel. If you do not check this box, then these report templates will not be available. For more information on Reports, see the Continuum CyberStation online help. Enhanced Alarm Logging - Check this box to activate an enhanced method that automatically speeds up the process of logging alarms with workstations. Without enhanced alarm logging, configuration of workstation recipients in EventNotification objects becomes more cumbersome.
Alarm Delivery checkbox becomes unselectable.

Note: If the Enhanced Alarm Logging checkbox is not checked, the Enhanced f. Enhanced Alarm Delivery - This checkbox is intended for a system with multiple workstations. Check this box only if you intend to add more workstations to the system. If more workstations will not be added, then leave it unchecked.
the configuration of BACnet alarm notifications.

Note: This setting has no effect on BACnet alarms which can be guaranteed through Checking this checkbox guarantees the delivery of alarms to all recipient workstations regardless of their status at the time of the alarm generation. This selection activates special background applications and processes (already installed) that establish an ongoing connection between workstations and the database server, where new alarms are written. Enhanced alarm delivery guarantees alarm delivery even when connections are lost. The alarms are delivered when the connection is restored. Enhanced alarm delivery provides a suite of diagnostic and troubleshooting tools that allow you, for example, to monitor the status of alarm messages and background alarm delivery processes as well as ping a particular workstation to deliver an alarm message that for some reason could not be delivered. For instructions on how to activate these diagnostic tools, please contact product support services. g. Extended Logging Backwards Compatibility - If you want to use pre-Version 1.7 old extended logging, in addition to new extended logging, be sure this checkbox is checked.
These programs facilitated extended log tables in the database, one table per controller. In version 1.7 or higher, you must check the Extended Logging Backwards Compatibility box to retain the older method for creating extended logs, while also enabling new extended logging functionality. Andover Continuum CyberStation Installation Guide 51

Note: Before version 1.7, you created Plain English programs for extended logs.

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For more information about extended logs, please see the Continuum CyberStation online help. 13. Click the Continue button. 14. When the database is successfully created, the Database

Installation Progress screen appears with the message:


Database successfully created.

Updating a Multi-User LAN Continuum Database


To update a multi-user Continuum database from a previous version of CyberStation, follow this procedure:
1.

Click Server on the Continuum Database Initialization dialog. The Database Initialization dialog appears.

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2. 3. 4. 5. 6. 7.

Select the Update Existing Database radio button. Be sure that Continuum (default setting) appears in the Data Source Name field. Be sure that the correct database path for your site, usually the server name, appears in the Server Name field. Be sure that Continuum DB (default setting) appears in the Database Name field. In the User Login ID field, be sure that either your Login ID or the default, Andover97, appears. Enter your user password in the User Password field, and confirm that password by reentering it in the Confirm Password field. If, in the previous version, you accepted the default, Pyramid97, you must enter Pyramid97 again here.

8.

Leave the Create Default List Views, Create System List Views, and Create System Alarm Enrollments checkboxes unchecked.
ListView and alarm files that were created during the initial installation of CyberStation are not overwritten.

Note: During an upgrade, these checkboxes should remain unchecked so that the

9.

Enter a system administrator password of your choice (required) into the Sa Password field, for the person who will have access to SQL Server. This password must meet Microsoft SQL Server rules for the composition of a password as listed previously on page 49.

10. Leave the Enhanced Alarm Logging checkbox checked. 11. If you want to use graphical reports, be sure the Create/Update

Graphical Report Settings checkbox is checked. Refer to Installing the Continuum Database for the First Time on a MultiUser LAN System.
12. If you want to use pre-Version 1.7 old extended logging, in

addition to new extended logging, be sure the Extended Logging Backwards Compatibility checkbox is checked. See

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Installing the Continuum Database for the First Time on a MultiUser LAN System.
13. Be sure the Enhanced Alarm Delivery checkbox is checked if you

want to guarantee the delivery of alarms to workstations in real time.


Note: If the Enhanced Alarm Logging checkbox is not checked, the Enhanced
Alarm Delivery checkbox becomes unselectable. See Installing the Continuum Database for the First Time on a Multi-User LAN System.

14. Click the Continue button. 15. When the database has been successfully updated, the Database

Installation Progress screen appears with the message:


Database successfully updated.

16. Click OK and proceed to Setting Up Workstation Parameters,

below.

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Setting Up Workstation Parameters


Setting up workstation parameters is the final CyberStation installation procedure. Go to the Continuum Database Initialization dialog.
1.

Click Workstation.

The Workstation Configuration dialog, shown on the next page, appears.


2. 3.

Select the Workstation tab. In the Workstation Name field, enter a name for the workstation. The following rules apply: The name can be up to 16 characters. Be sure that the workstation name starts with an alphabetic character (A-Z) and only contains alphanumeric characters, underscores (_), or periods (.) For example: Engws

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The name you supply here can be changed to a Windows standard long file name after starting the software.
4.

In the Folder Name field, enter the same workstation name (above) followed by the word Folder. Avoid using spaces. For example: EngFolder This name can also be changed to a Windows standard long file name after starting the CyberStation software.

5.

All workstations require an ID. If you have a BACnet system, in the Device Node ID field, enter the BACnet ID for the workstation. (Each workstation requires a unique BACnet ID number.) It can be any unique ID number between 1 and 4194302. Survey your site and consult your network administrator before setting this ID to be sure that there are no conflicts.
and is vendor-independent.

Note: In a BACnet network, this ID is unique for workstations and controllers alike Note: The Device Node ID number must be recorded for future reference.

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6.

In the Network ID field, enter the EnergyNet ID number assigned for the workstation. The ID number must be between 191 and 254 and is usually assigned by the site administrator. The Network ID number should be recorded for future reference.
Device ID to a unique number.

Note: If you have exceeded 64 workstations, set the Network ID to 0 and set the 7.

Select the Database tab.

8.

Verify that the fields on the Database tab contain the correct information. This is the information that you entered during the database initialization procedure (for standalone and multi-user) earlier in this guide. Click OK to return to the Continuum Database Initialization dialog.
password, and database file location path. If errors persist, please contact product support services.

9.

Note: If you receive an error, please re-verify database name, server name, login id, 10. Click Close to complete the CyberStation installation.

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CyberStation Video System Upgrades


If you are upgrading from a pre-1.92 version of CyberStation, the Learn All Video Servers dialog appears at the completion of the database initialization process. You must learn your video servers in order to see cameras.
1.

Click Yes to learn all servers and cameras now, or No to learn them later in Video Administrator. It is recommended that you learn video servers and cameras now since it is more efficient to learn them all at once rather than learning them individually later.

Note: Should you choose not to learn servers and cameras now, you will need to learn
them later in Video Administrator. For more information on learning cameras, see the Video Administrator Settings tab in the CyberStation online help.

If you click Yes, the Learn All Video Servers - Status dialog, shown on the next page, displays. It shows a count of the servers and cameras as they are learned.
2.

Click Close to stop the learn process at any time. The video servers and cameras will then be in a partially-learned state- with only those servers and cameras that have been learned to that point displaying in the Learn All Video Servers - Status dialog.

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Note: If your video system is unstable, you may receive an ERROR:SERVERNAME

message during the learn process. Should this occur, ensure that your system is stable and then perform a single Learn Cameras operation for that server. For more information, see the Video Server Editor - General Tab in the CyberStation online help.

Workstation Time Synchronization


CyberStation bases many of its decisions on the current time of day. If your workstations are not synchronized, problems can occur with events and alarms. The following examples illustrate a simple Windows command that, when executed as a batch file, will synchronize your workstations to a known time standard.

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Your system should be designed so that one of your PCs is designated as the time standard from which all operations are synchronized. This standard could be the time from your file server or a specific PC on your network that is specifically designated as a time server. The NET TIME Windows system command can be used to synchronize the workstation to any computer or the domain time. The syntax for this command is:
NET TIME [\\computername | /DOMAIN: domainname]] [/SET] [/y]

Example:
NET TIME \\workstation1 /SET /y

where workstation1 would be the name of the computer to which you are synchronizing time. Type NET TIME /? at the DOS prompt to see this syntax. It is best to create a DOS batch file with this command and place it in the workstations startup file. That way, during power-up, all of the other workstations you want will be synchronized with the time standard established by workstation1.

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Controller Time Synchronization


Once the workstation time has been synchronized, the controller time needs to be synchronized. To synchronize the time across all controllers, enter the following fallthru Plain English program in your CyberStation:
IF Minute = 3 THEN GOTO SetTime ELSE STOP SetTime: SET <network name>\<CX Name>\Date to Date STOP E: Stop

If this program has been added as a trigger reference in the system variables object editor (Triggers tab), the Minute system variable triggers this program. It should be written on only one workstation, and only for the controller with the lowest AccNetID on the network.

CyberStation Remote Communications Installation


Before CyberStation remote communications can be used, you must install and configure Windows XP or Windows Vista Phone and Modem options. The workstation handling remote access services (RAS) must have a modem installed. See the Andover Continuum Remote Communication Configuration Guide, 30-3001-814, which explains remote installation and configuration issues.
Note: RAS functionality is not supported in Microsoft Vista.

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Starting and Stopping CyberStation


The following procedures show new CyberStation users how to enter and exit the system from their workstation PCs.
Note: In version 1.92, the video recording service launches on CyberStartion startup
and begins to process events with or without a valid user logon.

Starting CyberStation
To start CyberStation:
1. 2. 3. 4.

Click the Windows Start button in your task bar. From the Start menu, select Programs. Select Continuum from the program list. Click Continuum in the Continuum program list. The main screen appears beneath the Continuum Logon dialog.

5. 6. 7.

Enter your User Name.1 Enter your Password.1 Click OK.

1.

The administrator usually assigns authorizations for users. For unassigned users, there is a default user name and password.

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In the General Preferences dialog, if the setting, Force password change after User account password modification, is set to True, you must change your password at this time.
Note: The General Preferences dialog is described in the CyberStation online help.

Once you have installed CyberStation, you can create a Windows shortcut on your desktop.

Stopping CyberStation
To close CyberStation:
1. 2.

Right click on the Continuum icon in the system tool tray at the lower right-hand corner of your screen. The popup menu appears. Select Exit.

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3.

When the Continuum dialog asks you if you want to close Continuum CyberStation, click Yes:

If the system is already configured for CFR, the following dialog will appear.
4.

In the CFR Preferences dialog, if the setting, Enable Operator Text Prompt for changes value, is set to True, the Please add a comment dialog appears.

Note: The CFR Preferences dialog is described in the CyberStation online help. 5. 6.

Fill in the User Name and Password fields, and enter a comment in the Comment field. A comment is required in order to continue. Click OK and wait for all Continuum CyberStation processes to terminate. If you do not wait for all processes to finish you could risk losing system information.

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Appendix A
Installing and Upgrading SQL Server 2008

This appendix contains the following topics: Installing SQL Server 2008 Upgrading to SQL Server 2008 This appendix describes how to install and/or upgrade to SQL Server 2008, typically for the database server of a multi-user (LAN) system. For more detailed information, please refer to Microsoft documentation and online help for SQL Server 2008.

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Installing SQL Server 2008


To perform a new installation of SQL Server 2008, follow these steps:
1.

Insert the compact disc with Microsoft SQL Server 2008 in your DVD/CD-RW drive. The Microsoft SQL Server 2008 Setup dialog appears. It indicates that there are are certain software components required for SQL Server 2008 installation, including the .NET Framework and an updated Windows installer.

2. 3.

Click OK to install these prerequisites or Cancel to exit setup. When the Microsoft .NET Framework 3.5 SP1 Setup / Supplemental License Terms dialog appears, click the I have read and ACCEPT the terms of the License Agreement button. Then, click Install. The .NET Framework 3.5 SP1 service pack downloads and then installs on your system. As the prerequisites are installed, a progress bar appears. Once the process finishes, a message window displays indicating that the .NET Framework has been installed successfully.

4.

When the Windows Update Standalone Installer appears, click OK to install any necessary Windows software updates After all of the prerequisites are installed, the SQL Server Installation Center dialog displays.

5. 6.

Select the Installation link on the left-side of the SQL Server Installation Center window. Select the New SQL Server stand-alone installation or add features to an existing installation link from the SQL Server Installation Center window. Click OK when the Setup Support Rules window displays.

7.

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8.

In the Product Key window, ensure that the Enter the product key button is selected and that the correct product key is included in the text box. Click Next. license terms checkbox and then click Next.

9.

10. When the License Terms window displays, click the I accept the 11. In the Setup Support Files window, click Install to install the

Setup Support files. These files are required to install SQL Server 2008. The Setup Support Rules identify any problems that might occur when you install SQL Server Setup support files. The Status line identifies if a rule Passed or Failed. Should a rule fail, you must troubleshoot and correct the problem before Setup can continue.
12. Click Next. 13. In the Feature Selection window, select the standard features to

install. At the very minimum, be sure to check the following:


Database Engine Services SQL Server Books Online Management Tools - Basic Management Tools - Complete.

If you require any additional services, be sure to check those checkboxes at this time too.
14. Click Next. 15. In the Instance Configuration window, select the Default

instance button for a single default instance. If you need an additional instance of SQL Server 2008, select Named instance instead. If you select Default Instance, click Next and go to Step 17. If you select Named instance, go to Step 16.
16. Enter an instance name in the field next to the Named instance

button and Click Next.

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17. Click Next. 18. Review the disk space summary for the SQL Server features you

selected in the Disk Space Requirements.


19. Click Next. 20. In the Server Configuration window, highlight SQL Server

Agent on the Service Accounts tab.


21. Specify NT Authority\System in the Account Name field. 22. Use the drop-down menu and select Automatic as the Startup

Type.
23. Select SQL Server Database Engine and specify NT

Authority\System in the Account Name field


24. Use the drop-down menu and select Automatic as the Startup

Type.
25. In the Server Configuration window, click the Collation tab. 26. In the Database Engine field, click Customize... 27. When the Customize the SQL Server 2008 Database Engine

Collation dialog appears, select the SQL collation, used for backwards compatibility button.
28. Highlight SQL_1xCompat_CP850_CI_AS and click OK.

SQL_1xCompat_CP850_CI_AS now appears on the Server Configuration / Collation tab.


29. Click Next. 30. In the Database Engine Configuration window, choose Mixed

Mode (SQL Server authentication and Window authentication).


31. Type a password in the Enter password field and then confirm it

in the following Confirm password field.


32. Select Add Current User- if you are logged in as a non-local

administrator. At the very minimum, add an Administrator.


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33. Click the Advanced... command button in the Select Users or

Groups dialog box.


34. When the Common Queries tab appears in the window, click

Find Now on the right. A list of users then appears in the Search results: area at the bottom of the window. The Administrator is usually the first name on the list.
35. Highlight Administrator and then click OK.

The Administrator will then automatically appear in the Enter the object names to select (examples): field in the Select Users or Groups dialog. The Administrator also appears in the Specify SQL Server administrators field in the Database Engine Configuration \ Account Provisioning tab.
36. Click Next. 37. In the Error and Usage Reporting window, check either,

neither, or both of these checkboxes, based on your error reporting and usage needs. These are self-explanatory, though you can click Help for more information.
38. Click Next.

The setup process then runs a series of rules to determine in advance if there will be any problems during the installation process. An Operation completed message appears in the Installation Rules window with the number of Passed, Failed, Warning, and Skipped rules.
39. Click Show details >> for more information.

The specific rules along with their status (Passed, Failed, Not Applicable) are shown in the window.
40. Troubleshoot any failures and then click the Re-run command

button.
41. Click Next.

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The Ready to Install window appears, displaying the components that are about to be installed.
42. Click Install to begin the installation or Back to go to review the

installation settings in all your previous dialogs. During the installation, an Installation Progress window appears, showing a progress bar and the installation status of each named component.
43. Click Next.

When the SQL Server 2008 installation is finished, the Complete window appears to confirm that your SQL Server 2008 installation completed successfully.
44. Access a Summary Log, which lists details about component

installations, or click Close to exit the Installation Wizard.


Note: Once you finish the SQL Server 2008 installation and attempt to initialize a
new server database, ensure that the path in the database file location exists on the server. Otherwise, the database initialization process will not create the path if it does not already exist.

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Upgrading to SQL Server 2008


To upgrade from SQL Server 2005, follow these instructions:
CAUTION Be aware that you cannot upgrade directly from SQL Server 7.0 to SQL Server 2008.
Instead, it is recommended that you first upgrade from SQL Server 7.0 to SQL Server 2000 or SQL Server 2005. Then, follow these instructions to upgrade to SQL Server 2008.

1. 2.

Insert the compact disc with Microsoft SQL Server 2008 in your DVD/CD-RW drive. When the Microsoft SQL Server 2008 Setup dialog appears, click OK to install the .NET Framework and updated Windows installer, or click Cancel to exit the SQL Server 2008 setup. After all of the prerequisites are installed, the SQL Server Installation Center dialog displays.

3. 4. 5. 6. 7. 8.

Select the Installation link on the left-side of the SQL Server Installation Center window. Select the Upgrade from SQL Server 2000 or SQL Server 2005 link. Click OK when the Setup Support Rules window displays. Click Next and accept the default in the Product Key window. When the License Terms window displays, click the I accept the license terms checkbox and then click Next. In the Setup Support Files window, click Install to install the Setup Support files. These files are required to install SQL Server 2008. The Setup Support Rules identify any problems that might occur when you install SQL Server Setup support files. The Status line
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identifies if a rule Passed or Failed. Should a rule fail, you must troubleshoot and correct the problem before Setup can continue.
9.

Click Next. from the dropdown menu that appears to the right of the field.

10. In the Select Instance window, select the Instance to Upgrade 11. Click Next.

When the Select Features window appears, all of the features will have checkboxes next to them. .
Note: You cannot change the SQL Server features upgraded in this release. 12. Click Next. 13. In the Instance Configuration window, click Next to accept the

defaults since you performed all of the necessary configuration in the previous screens.
14. Review the disk space summary for the SQL Server upgrade in the

Disk Space Requirements window.


15. Click Next. 16. In the Server Configuration window, accept the defaults and

click Next.
17. Select Import in the Full-Text Upgrade window in order to

import full-text catalogs and ready to serve queries.


18. Click Next. 19. In the Error and Usage Reporting window, check either,

neither, or both of these checkboxes, based on your error reporting and usage needs. These are self-explanatory, though you can click Help for more information.
20. Click Next.

The setup process then runs a series of rules to determine in advance if there will be any problems during the installation process. An Operation completed message appears in the
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Upgrade Rules window with the number of Passed, Failed, Warning, and Skipped rules.
21. Click Show details >> for more information.

The specific rules along with their status (Passed, Failed, Not Applicable) are shown in the window.
22. Troubleshoot any failures and then click the Re-run command

button.
23. Click Next.

The Ready to Upgrade window appears, displaying the components that are about to be upgraded.
24. Click Upgrade to begin the process or Back to go to review the

upgrade settings in your previous dialogs. During the upgrade, an Upgrade Progress window appears, showing a progress bar and the upgrade status of each named component.
25. Click Next.

When the SQL Server 2008 upgrade is finished, the Complete window appears to confirm that your SQL Server 2008 upgrade completed successfully.
26. Access a Summary Log, which lists details about component

upgrades, or click Close to exit the Upgrade Wizard.

CAUTION During an upgrade, if you are overwriting Microsoft SQL Server 2005 installation, then SQL Server 2005 no longer exists on your computer. In addition, previous registry settings are removed. For example, after upgrading you would need to re-register your servers.
To restore the SQL Server 2005, you must first back up and uninstall SQL Server 2008, perform a complete reinstall of the SQL Server 2005 files, and then restore your backed-up SQL Server 2005 databases.

Failure to observe this precaution will result in serious server problems.


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Appendix A: Installing and Upgrading SQL Server 2008

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Appendix B
Installing SQL Server 2005

This appendix contains the following topics: Installing SQL Server 2005 This appendix describes how to install and/or upgrade to SQL Server 2005, typically for the database server of a multi-user (LAN) system. For more detailed information, please refer to Microsoft documentation and online help for SQL Server 2005.

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Appendix B: Installing SQL Server 2005

Installing SQL Server 2005


To install SQL Server 2005, perform the following steps. If you are upgrading from SQL Server 2000, variations in the procedure are noted.
1. 2.

Insert the compact disc with Microsoft SQL Server 2005 in your CD-ROM drive. From the menu, select SQL Server 2005 Standard Edition. A directory of files for SQL Server 2005 Standard Edition appears.

3.

Double click Setup.exe. The Microsoft SQL Server 2005 Setup / End user License Agreement dialog appears.

4.

Check the I accept the licensing terms and conditions checkbox, then click Next. The Installing Prerequisites dialog appears, displaying software components that need to be installed, before SQL Server 2005.

5.

Click Install. As the prerequisites, such as Microsoft SQL Native Client and Microsoft SQL Server 2005 Setup Support Files, are installed, a progress bar appears. After prerequisites are installed, click Next. The Welcome to Microsoft SQL Server Installation Wizard appears. (You may have to wait a minute or longer for this dialog to appear.) Click Next. The System Configuration Check dialog appears. Please wait while configuration components are checked. After a successful check message displays, click Next again. A Preparing installation window briefly displays, followed by the Registration Information dialog. In this dialog, enter your name in the Name field (required) and your company name in the Company field (optional).

6.

7.

8.

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9.

In the Registration Information dialog, enter the 25-character product key, if it is not already entered for you automatically, and click Next. components to install/upgrade. Check the SQL Server Database Services checkbox and the Workstation Components checkbox. (For a detailed description of these choices, click Help.) Click Next.

10. The Components to Install dialog appears, displaying

11. The Instance Name dialog appears. For a single default instance,

select the Default instance radio button. If you need an additional instance of SQL Server 2005, select Named instance.
Note: If you have an SQL Server 2000 installation on your computer, the installation
remains intact during the installation of a named instance of SQL Server 2005. However, a default instance of SQL Server 2005 will overwrite any SQL Server installation (as the previous default installation). A named instance does not overwrite.

If you select Default instance, click Next and go to Step 13. If you select Named instance, go to Step 12.
12. Enter an instance name in the field next to the Named instance

radio button, and click Next.


13. If you are not upgrading to SQL Server 2005 (and installing for

first time) go to Step 15. If you are upgrading to SQL Server 2005, the Existing Components dialog appears. This lists components that you chose to install, but are already installed on the machine. Click Next.
14. The Upgrade Logon Information dialog appears. Select either

the Windows Authentication Mode radio button or the SQL Server Authentication Mode radio button. Windows Authentication (recommended selection) allows you to connect through an MS Windows account. However, if you have already set up an SQL Server login account (for an additional layer of security) make this selection and enter your already-established SQL Server login account user name and password. Click Next.
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15. The Service Account dialog appears. Select the Use the built-in

system account radio button, and from its dropdown menu, select Local system. In the Start section (near the bottom) check the SQL Server checkbox. If you are upgrading to SQL Server 2005, click Next and go to Step 18. If you are not upgrading, click Next and go to Step 16.
16. The Authentication Mode dialog appears. Select the Mixed

Mode radio button, then enter and confirm a password in the fields provided. Click Next.
Note: For more detailed information on Authentication modes, see Appendix B,
Installing SQL Server 2005.

17. The Collation Settings dialog appears. Select the SQL

Collations radio button, and in the window, highlight the line: Strict compatibility with version 1.x case-insensitive databases, for use with the 850 (Multilingual) Character Set. Click Next.
18. The Error and Usage Report Settings window appears. Check

either, neither, or both of these checkboxes, based on your error reporting and usage needs. These are self-explanatory, though you can click Help for more information. Click Next.
19. The Ready to Install window appears, displaying the components

that are about to be installed. Click Next to begin the installation or click Back to go to review the installation settings in all your previous dialogs. During the installation, a Setup Progress window appears, showing a progress bar and the installation status of each named component.
20. If your SQL Server 2005 package comes with two disks, insert the

second disk, when you are prompted to do so.

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21. When installation completes, the Completing Microsoft SQL

Server 2005 Setup dialog appears. Either access a Summary Log, which lists details about component installations, or click Finish, which exits the Installation Wizard.

CAUTION During an upgrade, if you are overwriting Microsoft SQL Server 2000 installation, then SQL Server 2000 no longer exists on your computer. In addition, previous registry settings are removed. For example, after upgrading you would need to re-register your servers.
To restore the SQL Server 2000, you must first back up and uninstall SQL Server 2005, perform a complete reinstall of the SQL Server 2000 files, and then restore your backed-up SQL Server 2000 databases.

Failure to observe this precaution will result in serious server problems.

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Appendix C
Installing SQL Server 2000

This appendix contains the following topics: Installing SQL Server 2000 Installing Named Instance of SQL Server 2000 Uninstalling Existing Installation of SQL Server Authentication Modes Upgrading SQL Server 7.0 to SQL Server 2000

This appendix describes how to install SQL Server 2000, typically for the database server of a multi-user (LAN) system. For more detailed information, please refer to Microsoft documentation and online help for SQL 2000 Server.

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Appendix C: Installing SQL Server 2000

Installing SQL Server 2000


To install SQL Server 2000, perform the following steps:
1.

Insert the CD with Microsoft SQL Server 2000 in your CD-ROM drive. If the disc does not Autorun, double-click Autorun.exe in the root directory of the CD. Select SQL Server 2000 Components. Select Install Database Server as setup prepares the SQL Server Installation Wizard. At the Welcome screen, click Next. In the Computer Name dialog, Local Computer is the default option and the local computer name appears in the field. Click Next. For a remote installation, click Remote Computer. You can then type a computer name or click Browse to locate a remote computer.

2. 3. 4.

Note: If a cluster is detected, Virtual server is the default option. 5.

In the Installation Selection dialog, click Create a new instance of SQL Server or Install Client Tools, and then click Next. Follow directions on the User Information, Software License Agreement and related screens. In the Installation Definition dialog, click Server and Client Tools, and then click Next. In the Instance Name dialog, if the Default checkbox is available, you can install either the default or a named instance. If the Default checkbox is not available, a default instance has already been installed, and you can install only a named instance:
a. To install the default instance, check the Default checkbox, and click Next.

6. 7. 8.

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b.

To install a named instance, clear the Default checkbox, and type a new named instance in the Instance Name field. Click Next.

9.

In the Setup Type dialog, select Custom, and then click Next. Component and SQL Server checkboxes are checked, and then click Next.

10. In the Select Components dialog, be sure that the Server

11. In the Service Accounts dialog, select these radio buttons: Use

the Local System account and Use the same account for each service. Auto start SQL Server Service. Click Next.
12. In the Authentication Mode dialog, select Mixed Mode rather

than the default setting, enter a password, and then click Next. (Checking the Blank Password checkbox is not recommended.) For more information on Mixed Mode authentication, see Authentication Modes on page 89.
13. In the Collation Settings dialog, select SQL Collations. Be sure

you highlight Strict compatibility with version 1.x caseinsensitive database, for use with the 850 (Multilingual) Character Set, and then click Next.
14. In the Network Libraries dialog, check the Named Pipes and

TCP/IP Sockets checkboxes, and then click Next.


15. When you are finished specifying options, click Next in the Start

Copying Files dialog.


16. In the Choose Licensing Mode dialog, make selections according

to your license agreement, and click Continue to begin the installation. Click Help for information about licensing, or see your administrator.
17. In the Setup Complete dialog, select Yes, I want to restart my

computer now, and then click Finish.

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Appendix C: Installing SQL Server 2000

Installing Named Instance of SQL Server 2000


You can install a named instance of Microsoft SQL Server 2000 the first time you run SQL Server Setup or later, after the default instance is installed. For each additional named instance you want to install, follow the procedure below.
Note: If you have an SQL Server 7.0 installation on your computer, the installation
remains intact during the installation of a named instance of SQL Server 2000. A default instance of SQL Server 2000 will overwrite an SQL Server 7.0 installation (as the previous default installation), but a named instance does not overwrite SQL Server 7.0.

Note: Creating a named instance of the SQL database affects the Server Name field
in the Database Initialization dialog during CyberStation installation. Using a named instance of a database requires the server name to be Server Name\Instance Name, where Instance Name is the name of the instance created in this procedure.

1.

Insert the SQL Server 2000 CD in your CD-ROM drive. If the compact disc does not autorun, double-click Autorun.exe in the root directory of the compact disc. Select SQL Server 2000 Components. Select Install Database Server, as setup prepares the SQL Server Installation Wizard. At the Welcome screen, click Next. In the Computer Name dialog, Local Computer is the default option, and the local computer name appears in the field. Click Next. In the Installation Selection dialog, click Create a new instance of SQL Server, or Install Client Tools, and click Next. If this is the first SQL Server 2000 installation on your computer, follow the directions on the User Information, Software License Agreement, and related screens.

2. 3. 4.

5.

Note: If an installation of SQL Server 2000 already exists on your computer, these
screens are omitted.

6.

In the Installation Definition dialog, click Server and Client Tools, and then click Next.

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7.

In the Instance Name dialog, clear the Default checkbox, type a name for the new named instance, and then click Next.
Default checkbox is not selectable.

Note: If you have an existing default installation (either SQL Server 7.0 or 2000), the

If you have typed an instance name, and later return to the Instance Name dialog to change the name before completing setup, you can do so. However, a workaround is necessary to edit the instance name field, which will be unavailable after clicking Back to get to this dialog. To perform this workaround, select the Default checkbox, then immediately clear it, and you will be able to edit the instance name. For more information about instance names, click Help.
8. 9.

In the Setup Type dialog, select Custom, and then click Next. In the Select Components dialog, be sure that the Server Component and SQL Server checkboxes are checked, and then click Next. the Local System account and Use the same account for each service. Auto start SQL Server Service. Click Next.

10. In the Service Accounts dialog, select these radio buttons: Use

11. In the Authentication Mode dialog, select Mixed Mode rather

than the default setting, enter a password, and then click Next. (Checking the Blank Password checkbox is not recommended.) For more information on Mixed Mode authentication, see Authentication Modes on page 89.
12. In the Collation Settings dialog, select SQL Collations, make

sure you highlight Strict compatibility with version 1.x caseinsensitive database, for use with the 850 (Multilingual) Character Set, and then click Next.
13. In the Network Libraries dialog, select Named Pipes and TCP/

IP Sockets. Click Next.


14. When you are finished specifying options, click Next in the Start

Copying Files dialog.

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Appendix C: Installing SQL Server 2000

15. In the Choose Licensing Mode dialog, make selections according

to your license agreement, and click Continue to begin the installation. Click Help for information about licensing, or see your administrator.
16. In the Setup Complete dialog, click Yes, I want to restart my

computer now, and then click Finish.

Uninstalling Existing Installation of SQL Server


1.

Insert the Microsoft SQL Server 2000 CD in your CD-ROM drive. If the compact disc does not autorun, double-click Autorun.exe in the root directory of the compact disc. Select SQL Server 2000 Components, then Install Database Server, as setup prepares the SQL Server Installation Wizard. At the Welcome screen, click Next. In Computer Name dialog, select Local Computer or Remote computer. In the Installation Selection dialog, click Upgrade, Remove, or Add Components to an existing instance of SQL Server, and then click Next. In the Instance Name dialog, Default is selected if you have the Default instance installed. If you want to uninstall a named instance, select it from the Instance Name dropdown menu, and then click Next. In the Existing Installation dialog, click Uninstall your existing installation, and then click Next. Setup removes the selected installation. In the Uninstalling dialog, click Next, and then in the Setup Complete dialog, click Finish.

2.

3. 4.

5.

6. 7.

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Authentication Modes
Microsoft SQL Server can operate in one of two security (authentication) modes:
Note: You cannot use Windows Authentication Mode if you use web.Client

Windows Authentication Mode (Windows Authentication) Windows Authentication mode allows a user to connect through a Microsoft Windows user account when using CyberStation OR: Mixed Mode (Windows Authentication and SQL Server Authentication) when using CyberStation or web.Client Mixed Mode allows users to connect to an instance of SQL Server using either Windows Authentication or SQL Server Authentication. Users who connect through a Windows user account can use trusted connections in either Windows Authentication Mode or Mixed Mode. SQL Server Authentication is provided for backwards compatibility. For example, if you create a single Windows group and add all necessary users to that group, you need to grant the group login rights to SQL Server and access to any necessary databases.

Windows Authentication
When a user connects through a Windows user account, SQL Server revalidates the account name and password by calling back to Windows for the information. SQL Server achieves login security integration with Windows by using the security attributes of a network user to control login access. A users network security attributes are established at network login time and are validated by a Windows domain controller. When a network user tries to connect, SQL Server uses Windows-based facilities to determine the validated network user name. SQL Server then verifies the persons identity and permits or denies login access based on that network user name alone, without requiring a separate login name and password.
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Appendix C: Installing SQL Server 2000

Login security integration operates over any supported network protocol in SQL Server.
Note: If a user attempts to connect to an instance of SQL Server by providing a blank
login name, SQL Server uses Windows Authentication. Additionally, if a user attempts to connect to an instance of SQL Server configured for Windows Authentication Mode by using a specific login, the login is ignored and Windows Authentication is used.

Windows Authentication has certain benefits over SQL Server Authentication, primarily because of its integration with the Windows security system. Windows security provides more features, such as secure validation and password encryption, auditing, password expiration, minimum password length, and account lockout after multiple invalid login requests. Because Windows users and groups are maintained only by Windows, SQL Server reads information about a users membership in groups when the user connects. If changes are made to the accessibility rights of a connected user, the changes become effective the next time the user connects to an instance of SQL Server or logs on to Windows, depending on the type of change.

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Appendix C: Installing SQL Server 2000SQL Server Authentication

SQL Server Authentication


When a user connects with a specified login name and password from a nontrusted connection, SQL Server performs the authentication itself by checking to see if an SQL Server login account has been set up and if the specified password matches the one previously recorded. If SQL Server does not have a login account set, authentication fails and the user receives an error message. SQL Server Authentication is provided for backwards compatibility because applications written for SQL Server version 7.0 or earlier may require the use of SQL Server logins and passwords. SQL Server Authentication may also be required for connections with clients other than Windows clients.
Note: When connecting to an instance of SQL Server running on Windows using
Named Pipes, the user must have permission to connect to the Windows Named Pipes IPC, \\<computername>\IPC$. If the user does not have permission to connect, it is not possible to connect to an instance of SQL Server using Named Pipes unless either the Windows guest account on the computer is enabled (disabled by default), or the permission access this computer from the network is granted to the persons user account.

Upgrading SQL Server 7.0 to SQL Server 2000


CAUTION If this version upgrade procedure overwrites your Microsoft SQL Server 7.0 installation, the installation no longer exist on your computer. In addition, previous registry settings are removed. For example, after upgrading you will need to re-register your servers.
To restore the SQL Server 7.0 installation, you must first back up and uninstall SQL Server 2000, perform a complete reinstall of the SQL Server 7.0 files, and then restore your backed-up SQL Server 7.0 databases.

Failure to observe this precaution will result in serious server problems. 1.

Insert the Microsoft SQL Server 2000 CD for the edition to which you want to upgrade, into your CD-ROM drive. If the CD does not autorun, double-click Autorun.exe in the root directory of the compact disc.

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Appendix C: Installing SQL Server 2000

Note: If you have purchased an edition of SQL Server with more features than your

current SQL Server 7.0 installation, the upgrade process will perform both the version and edition upgrade at the same time.

2.

Select SQL Server 2000 Components, then select Install Database Server. Setup then prepares the SQL Server Installation Wizard. At the Welcome screen, click Next. In Computer Name dialog, Local Computer is the default option and the local computer name appears in the field. Click Next. In the Installation Selection dialog, select Upgrade, remove, or add components to an existing instance of SQL Server, and then click Next. In the Instance Name dialog, Default will be selected. Click Next. In the Existing Installation dialog, select Upgrade your existing installation, and then click Next. In the Upgrade dialog, you are asked if you want to proceed with the requested upgrade. Click Yes, upgrade my <text specific to the upgrade> to start the upgrade process, and then click Next. The upgrade runs until finished. In the Connect to Server dialog, select an authentication mode, and then click Next.
account information I use to log on to my computer with (Windows).

3. 4.

5. 6. 7.

8.

Note: If you are not sure which mode to use, accept the default: The Windows 9.

In Start Copying Files dialog, click Next. computer now, and then click Finish.

10. In the Setup Complete dialog, click Yes, I want to restart my

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Appendix D
SQL Express Installation Error Messages

This appendix contains the following topics: Overview SQL Express Installation Error Messages

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Appendix D: SQL Express Installation Error Messages

Overview
This appendix provides a list of error messages that may appear if certain problems occur during the installation of the database engine, SQL Express. (SQL Express is installed or upgraded automatically on a standalone system during the Continuum database initialization process.) During SQL Express installation, one of three things is detected on your computer: There is no SQL Express at all. In this case, SQL Express is installed automatically. MSDE 2000 is already installed as the database engine. In this case, SQL Express is installed over MSDE 2000. However, your computer is also checked for certain rare problems that could complicate SQL Express installation and/or the creation or update of the Continuum database. For example, a third-party software vendor may already be using the existing database engine. This creates license-agreement conflicts and possible performance problems. To satisfy the software license agreement, Continuum CyberStation must own the database engine. In this case, it may be necessary to create another instance of SQL Express for Continuum CyberStation and/or notify the software vendor. Using another example, the database may be configured incorrectly. In this case, it may be necessary to re-create the Continuum database during database initialization. In a few cases, it may be necessary to contact your Technical Support representative. There are many variations of these special cases. If a problem arises, you will receive an SQL Express installation error message that states the problem and provides instructions for correcting it.

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Appendix D: SQL Express Installation Error Messages

SQL Express Installation Error Messages


For every problem that may occur during SQL Express installation, one of the following error messages appears. These messages are selfexplanatory:
An error occurred while upgrading or installing SQL Express on your computer. Please contact your Technical Support representative for further instructions.

We have detected an existing incorrectly configured version of SQL Express, which cannot be upgraded. Installation has been halted. Please uninstall this version manually, and rerun Continuum Database Initialization. To uninstall, go to the Windows Control Panel, open Add/Remove Programs, select "SQL Server 2005", and uninstall.

We have detected an incorrectly configured existing version of SQL Express, which Continuum is already using. Another instance of SQL Express will be installed now, and the existing Continuum database will be attached to it automatically.

We have detected an incorrectly configured existing version of SQL Express, which another software vendor is already using. According to the Microsoft license agreement, Continuum cannot use this version of SQL Express. We will now install another instance of SQL Express for Continuum. After the SQL Express instance is installed, a reboot of your computer is required. Please note the new server name, "ServerName\ContinuumSE". Each client workstation will need to have the server name adjusted accordingly to include "\ContinuumSE". For example, a server formerly named "MyServer" is now "MyServer\ContinuumSE". Please use this new SQL Express instance for Continuum only. This satisfies the conditions of the Microsoft license agreement.

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Appendix D: SQL Express Installation Error Messages

We have detected that an existing version of SQL Express is already installed on your computer. However, another software vendor, in addition to Continuum, is already using this existing version. The upgrade will continue, but we recommend you notify the software vendor that it is using an SQL Express instance belonging to Continuum and suggest that the vendor create its own instance of SQL Express to avoid configuration incompatibilities, performance problems, and license-agreement conflicts. We have detected that your Continuum database is configured incorrectly. To correct the problem, please call your Technical Support representative after the database update for further instructions.

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Andover Continuum CyberStation Installation Guide Document Number: 30-3001-720 Version 1.92