Unisys Project Report

"EVALUATION AND ANALYSIS OF THE EFFECTIVENESS OF E-SURVEY BASED METHOD TO RECRUIT SCIENCE STUDENTS ACROSS INDIA FOR UNISYS.
"
Summer Internship Project Submitted in Partial Fulfillment of the Requirements For the Degree of Master of Business Administration By Karthik.N II Semester: 2010 2012 Batch (Enrollment No.: A30301910032)
Under the Guidance of Ms. Seema Rani Sharma Asst. Manager Recruiting, Unisys AGBS Bangalore Bangalore Senior Faculty, Prof. Aarti Mehta
Amity Global Business School, Bangalore
DECLARATION
I hereby declare that the Summer Internship Project entitled "Evaluation and analysis of the effectiveness of E-survey based method to recruit Science students across INDIA for Unisys." submitted by me, as partial fulfillment for the reward of Master of Business Administration, to Amity Global Business School, Bangalore is original and genuine.
Place: Bangalore Dated:
Karthik. N A30301910032
ACKNOWLEDGEMENTS
I would like to thank the Director General at AGBS, Bangalore, Dr. T. R. Venkatesh and the Dean, Prof. Murali, for the opportunity to undertake this project.
My sincere and heartfelt thanks go to my faculty guide Prof. Aarti Mehta Sharma and also to Prof. Noopur Sarin for their constant guidance, support and encouragement throughout this summer internship program. I would also like to express my gratitude to Mr. M. V. Kotappa, Director Recruiting, and to my Industry guide, Ms. Seema Rani, Assistant Manager Recruiting for the opportunity to do this project at Unisys, and also for being around constantly for advice and support through these 2 months in spite of their hectic & demanding schedules.
Also, I would like to extend my thanks to Adite Nair, my colleague who worked with me in Unisys for a period of 2 months, for her support and help, without which this summer internship program would be incomplete.
I am especially grateful to the respondents of this study who took the time and effort to fill out the questionnaire and be part of this survey.
Karthik. N A30301910032
Table of Contents
Sl. No. 1 2 3 4 5 6 7 8 9 10
TOPIC Executive Summary Introduction Industry Profile Company Profile Research Methodology Analysis and Interpretation Conclusion and Recommendations Limitations to the Study Bibliography Annexure Questionnaire- 1 Questionnaire- 2
Page No. 6 8 11 34 52 54 129 134 136 138 139 142
EXECUTIVE SUMMARY
Executive Summary
The project aims at finding an effective way to recruit the eligible candidates across the country so that the there is a direct interaction with the colleges and their will to relocate to either Bangalore or Hyderabad. Making use of technology thereby cutting down on cost and time, yet having enough efficient information for recruitment is the objective of the project.
The purpose is to minimize the resources that were being utilized for the campus recruitment processes in various states of the country. Most freshers from other states might not prefer going away from home for their work and that would be realized by the company only after the selection is done. In order to avoid such happenings a research is being conducted to find the optimum no. of colleges and students available and willing to relocate to Bangalore or Hyderabad. If the company has prior information of the students willingness to work in the required fields and relocating to other states, the company can be prepared accordingly thereby cutting costs and time to a huge extent. Since the company can know what to expect from which college and which city or state, it can plan the year long schedule of placements accordingly and be aware of their requirements from each part of the country.
Process:
The Research was carried out by electronically mailing questionnaires to more than 800 colleges all over India. The Database of colleges and the Questionnaires were prepared in the first half of the SIP period and they were mailed to the colleges in the database in the second half. The data was collected by both Primary and Secondary sources. Secondary collection was done by the information that was available on varoius websites* and primary collection was done by making phone calls to the concerned people in about 200 different colleges across the country. *list of websites used is provided in the references section
Analysis and Interpretation

The responses collected from B. Sc and Engineering colleges all over the country were analysed and it was learnt from the study that, majority of the students would be willing to; Work in software development/ testing/ tech support roles. Work in rotational shifts. Relocate to Bangalore or Hyderabad. And also that the tentative number of students who would be available for placements each year is above 200.
Interestingly, among the engineering colleges, M.C.A course responses were more positive than the engineering branches.
Recommendations:
Recommendation for the project would be that since hiring in the low profile colleges in Andhra Pradesh has been proved effective, Unisys can try adopting that method in rural areas of Karnataka and other states as well.
The integration of Higher Education modules in the job would encourage freshers to take up the job, so that it might open up new opportunities, open up doors to look at new dimensions as they will be more passionate and enthusiastic in utilising their potentials.
INTRODUCTION
INTRODUCTION
Problem Statement:
Recruiting people who are wrong for the organization can lead to increased labor turnover, increased costs for the organization, and lowering of morale in the existing workforce. Such people are likely to be discontented, unlikely to give of their best, and end up leaving voluntarily or involuntarily when their unsuitability becomes evident. They will not offer the flexibility and commitment that many organizations seek.
Purpose of the Research:

In the present world, where hiring in the IT sector is happening on a fast pace, Unisys aims at hiring a large no. of employees who would work with the company for a considerably longer period of time. With a BOOM again in the IT industry, the requirement has gone huge and with the IT Giants like TCS, Infosys and Wipro hiring on a large scale, some of which are the clients of Unisys too, the requirement for fresh employees in fields like tech. support, software testing and development are on a rise. So, to recruit people for the right jobs from the right places at the right time becomes crucial for a company like Unisys.
Hence, E-recruitment is one of the measures that Unisys is looking at. E-recruitment is the use of technology to assist the recruitment process.
Advantages of E-recruitment are: - Low cost. - No intermediaries. - Reduction in time for recruitment. - Recruit the right kind of people. - Efficient recruitment process.
Need for the study:

Any company in any sector has to catch up with the everchanging trends and ever growing technologies. Only those who move ahead of it all and manage to stay ahead emerge as World Leaders.
From the Unisys perspective, the project aims at locating ideal candidates across India, finding the right talent for a required profile without wasting too many resources, and finally cutting down costs and efforts involved in the process.
So, the study is very much in tune with the companys requirement to assess suitable candidates and retain them with Unisys for a longer time.
Scope and Objective:

The project aims at finding an effective way to recruit the eligible candidates across the country so that there is a direct interaction with the colleges.
The main objective is to minimize the resources that were being utilized for the campus recruitment processes in various states of the country.
If the company has prior information of the students willingness to work in the required fields and relocating to other states, the company can be prepared accordingly thereby cutting costs and time to a huge extent.
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INDUSTRY PROFILE
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High Growth Industry Profile Information Technology

Industry Snapshots:
The computer systems design and related services industry is among the economy's largest and fastest sources of employment growth. Employment increased by 616,000 over the 1994-2004 period, posting a staggering 8.0-percent annual growth rate. The projected 2004-14 employment increase of 453,000 translates into 1.6 million jobs, and represents a relatively slower annual growth rate of 3.4 percent as productivity increases and offshore outsourcing take their toll. ("Industry output and employment projections to 2014" by Jay M. Berman, Bureau of Labor Statistics)
However, the main growth catalyst for this industry is expected to be the persistent evolution of technology and business' constant effort to absorb and integrate these resources to enhance their productivity and expand their market opportunities.
Employment of computer and information systems managers is expected to grow between 18 to 26 percent for all occupations through the year 2014. (Career Guide to Industries 2006-07)
Workforce Issues:
Outsourcing There is concern about federal, state and local government policy proposals that may restrict overseas outsourcing where labor costs are lower. Some companies move jobs overseas to remain competitive by managing labor costs. Others are opening new markets overseas for their products and hiring local employees as an incentive and an accommodation.
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Government resources Some stakeholders believe that the government can offer tax relief to small businesses for training their incumbent workers toward IT certification. Role of government in industry's workforce initiatives Stakeholders also believe that government could serve as an honest broker for specific issues such as promotion and image, forecasting the future of the workforce and training needs. This could be a task for the public education system, where children could be introduced to the new, dynamic global workplace and learn more about the current business culture. Skills and training Over 90 percent of IT workers are employed outside the IT industry, which makes it necessary for them to have complementary training in their respective business sectors such as health care, manufacturing or financial services. Employers are also looking for well developed soft skills, transferable IT skills and adaptability in their workforce. Incumbent training programs may help in this respect, as could community colleges.
Skill Sets:
(Source: U.S. Bureau of Labor Statistics, 2006-07 Career Guide to Industries)
For all IT-related occupations, technical and professional certifications are growing more popular and increasingly important.
IT workers must continually update and acquire new skills to remain qualified in this dynamic field. Completion of vocational training also is an asset. According to a May 2000 report by the Urban Institute, community colleges play a critical role in training new workers and in retraining both veteran workers and workers from other fields.
People interested in becoming computer support specialists generally need only an Associate degree in a computer-related field, as well as significant hands-on
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experience with computers. They also must possess strong problem-solving and analytical skills as well as excellent communication skills because troubleshooting and helping others are such vital aspects of the job. And because there is constant interaction on the job with other computer personnel, customers, and employees, computer support specialists must be able to communicate effectively on paper, using e-mail, and in person. They also must possess strong writing skills when preparing manuals for employees and customers. *
http://www.doleta.gov/brg/indprof/IT_profile.cfm
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IT Industry, Information Technology Industry

Information technology, and the hardware and software associated with the IT industry, are an integral part of nearly every major global industry.
Information technology, and the hardware and software associated with the IT industry, are an integral part of nearly every major global industry. The information technology (IT) industry has become of the most robust industries in the world. IT, more than any other industry or economic facet, has an increased productivity, particularly in the developed world, and therefore is a key driver of global economic growth. Economies of scale and insatiable demand from both consumers and enterprises characterize this rapidly growing sector. The Information Technology Association of America (ITAA) explains 'information technology' as encompassing all possible aspects of information systems based on computers. Both software development and the hardware involved in the IT industry include everything from computer systems, to the design, implementation, study and development of IT and management systems. Owing to its easy accessibility and the wide range of IT products available, the demand for IT services has increased substantially over the years. The IT sector has emerged as a major global source of both growth and employment. Features of the IT Industry at a Glance
Economies of scale for the information technology industry are high. The marginal cost of each unit of additional software or hardware is insignificant compared to the value addition that results from it.
Unlike other common industries, the IT industry is knowledge-based. Efficient utilization of skilled labor forces in the IT sector can help an economy achieve a rapid pace of economic growth.
The IT industry helps many other sectors in the growth process of the economy including the services and manufacturing sectors.
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The role of the IT Industry The IT industry can serve as a medium of e-governance, as it assures easy accessibility to information. The use of information technology in the service sector improves operational efficiency and adds to transparency. It also serves as a medium of skill formation. MAJOR STEPS TAKEN FOR PROMTION OF IT INDUSTRY Domain of the IT Industry A wide variety of services come under the domain of the information technology industry. Some of these services are as follows:

Systems architecture Database design and development Networking Application development Testing Documentation Maintenance and hosting Operational support Security services
* www.economywatch.com/.../information-technology-industry.html
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India IT Industry
The Indian information technology (IT) industry has played a major role in placing India on the international map. The industry is mainly governed by IT software and facilities for instance System Integration, Software experiments, Custom Application Development and Maintenance (CADM), network services and IT Solutions. According to Nasscom's findings Indian IT-BPO industry expanded by 12% during the Fiscal year 2009 and attained aggregate returns of US$ 71.6 billion. Out of the derived revenue US$ 59.6 billion was solely earned by the software and services division. Moreover, the industry witnessed an increase of around US$ 7 million in FY 2008-09 i.e. US$ 47.3 billion against US$ 40.9 billion accrued in FY 2008-09 IT Outsourcing in India
As per NASSCOM, IT exports in business process outsourcing (BPO) services attained revenues of US$ 48 billion in FY 2008-09 and accounted for more than 77% of the entire software and services income. Over the years India has been the most favorable outsourcing hub for firm on a lookout to offshore their IT operations. The factors behind India being a preferred destination are its reasonably priced labor, favorable business ambiance and availability of expert workforce. Considering its escalating growth, IBM has plans to increase its business process outsourcing (BPO) functions in India besides employing 5,000 workforces to assist its growth.
In the next few years, the industry is all set to witness some multi-million dollar agreements namely:
A 5 year agreement between HCL Technologies and News Corp for administering its information centers and IT services in UK. As per the industry analysts, the pact is estimated to be in the range of US$ 200-US$ 250 million.
US$ 50 million agreement between HCL Technologies and Meggitt, UK-based security apparatus manufacturer, for offering engineering facilities.
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Global giant Walmart has short listed there Indian IT dealers namely Cognizant Technology Solutions, UST Global and Infosys Technologies for a contract worth US$ 600 million
India's domestic IT Market
India's domestic IT Market over the years has become one of the major driving forces of the industry. The domestic IT infrastructure is developing contexts of technology and intensity of penetration.
In the FY 2008-09, the domestic IT sector attained revenues worth US$ 24.3 billion as compared to US$ 23.1 billion in FY 2007-08, registering a growth of 5.4%. Moreover, the increasing demand for IT services and goods by India Inc has strengthened the expansion of the domestic market with agreements worth rising up extraordinarily to US$ 100 million. By the FY 2012, the domestic sector is estimated to expand to US$ 1.7 billion against the existing from US$ 1 billion.
Government initiative in India's domestic IT Market
The Indian government has established a National Taskforce on IT with an aim of formatting a durable National IT Policy for India.
Endorsement of the IT Act, which offers an authorized structure to assist electronic trade and electronic operations.
Major investments in India's domestic IT Market
According to Andhra Pradesh Government the state's SEZs and Software Technology Parks of India (STPI) will witness an investment of US$ 3.27 billion in the next few years.
VMware Inc, San Francisco-based IT firm is looking forward to invest US$ 100 million by 2010 in India.
EMC Corporation's total Indian assets is expected to reach US$ 2 billion by 2014
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Future of Indian IT Industry
The Indian IT sector persists to be one of the flourishing sectors of Indian financial system indicating a speedy expansion in the coming years. As per NASSCOM, the Indian IT exports are anticipated to attain US$ 175 billion by 2020 out of which the domestic sector will account for US$ 50 billion in earnings.
In total the export and domestic IT sector are expected to attain profits amounting to US$ 225 billion along with new prospects from BRIC nations and Japan for its outsourcing operations. * business.mapsofindia.com India-industry
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The Indian Information
Technology
industry accounts
for
5.19%
of
the
country's GDP and export earnings as of 2009, while providing employment to a significant number of its tertiary sector workforce. More than 2.5 million people are employed in the sector either directly or indirectly, making it one of the biggest job creators in India and a mainstay of the national economy. In 2010-11, annual revenues from IT-BPO sector is estimated to have grown over US$76 billion compared to China with $35.76 billion and Philippines with $8.85 billion. India's outsourcing industry is expected to increase to US$225 billion by 2020. The most prominent IT hub is Bangalore. The other emerging destinations are Chennai,Hyderabad, Coimbatore, Kolkata, Kochi, Pune, Mumbai, Ahmedabad , NCR . Technically proficient immigrants from India sought jobs in the western world from the 1950s onwards as India's education system produced more engineers than its industry could absorb. India's growing stature in the Information Age enabled it to form close ties with both the United States of America and the European Union. However, the recent global financial crises has deeply impacted the Indian IT companies as well as global companies. As a result hiring has dropped sharply, and employees are looking at different sectors like the financial service, telecommunications, and manufacturing industries, which have been growing phenomenally over the last few years. India's IT Services industry was born in Mumbai in 1967 with the establishment of Tata Group in partnership with Burroughs. The first software export zone SEEPZ (Santacruz Electronics Export Processing Zone (SEEPZ) is a Special Economic
Zone in Mumbai, India.) was set up here way back in 1973, the old avatar of the modern day IT park. More than 80 percent of the country's software exports happened out of SEEPZ, Mumbai in 80s. Each year India produces roughly 500,000 engineers in the country, out of them only 25% to 30% possessed both technical competency and English language skills, although 12% of India's population can speak in English.[7] India developed a number of outsourcing companies specializing in customer support via Internet or telephone connections. By 2009, India also has a total of 37,160,000 telephone lines in use, a total of 506,040,000 mobile phone connections, a total of 81,000,000 Internet userscomprising 7.0% of the country's population, and 7,570,000 people in the country have access to broadband Internet making
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it the 12th largest country in the world in terms of broadband Internet users. Total fixedline and wireless subscribers reached 543.20 million as of November, 2009.
India is now one of the biggest IT capitals in the modern world. The economic effect of the technologically inclined services sector in Indiaaccounting for 40% of the country's GDP and 30% of export earnings as of 2006, while employing only 25% of its workforceis summarized by Sharma (2006): The share of IT (mainly software) in total exports increased from 1 percent in 1990 to 18 percent in 2001. IT-enabled services such as back-office operations, remote maintenance, accounting, public call centers, medical transcription, insurance claims, and other bulk processing are rapidly expanding. Indian companies such as HCL, TCS, Wipro,
and Infosys may yet become household names around the world. Today, Bangalore is known as the Silicon Valley of India and contributes 33% of Indian IT Exports. India's second and third largest software companies are head-quartered in Bangalore, as are many of the global SEI-CMM Level 5 Companies.
And Mumbai too has its share of IT companies that are India's first and largest, like TCS and well established like Reliance, iGATE(Patni), L&T Infotech, i-Flex, WNS, Shine, Naukri, Jobspert etc. are head-quartered in Mumbai. and these IT and dot com companies are ruling the roost of Mumbai's relatively high octane industry of Information Technology. Such is the growth in investment and outsourcing, it was revealed that Cap Gemini will soon have more staff in India than it does in its home market of France with 21,000 personnel+ in India. On 25 June 2002 India and the European Union agreed to bilateral cooperation in the field of science and technology. A joint EU-India group of scholars was formed on 23 November 2001 to further promote joint research and development. India holds observer status at CERN while a joint India-EU Software Education and Development Center is due at Bangalore.
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India's IT industry (USD bn)
Particulars
FY 2004
FY 2005
FY 2006
FY 2007
FY 2008
IT Services
10.4
13.5
17.8
23.5
31.0
- Exports
7.3
10.0
13.13
18.0
23.1
- Domestic
3.1
3.5
4.5
5.5
7.9
ITES-BPO
3.4
5.2
7.2
9.5
12.5
- Exports
3.1
4.6
6.3
8.4
10.9
- Domestic
0.3
0.6
0.9
1.1
1.6
Engineering services, R&D and Software 2.9 products
3.9
5.3
6.5
8.6
- Exports
2.5
3.1
4.0
4.9
6.4
- Domestic
0.4
0.7
1.3
1.6
2.4
Hardware
5.0
5.9
7.0
8.5
12.0
- Exports
0.5
0.5
0.6
0.5
0.5
- Domestic
4.4
5.1
6.5
8.0
11.5
22
Total IT industry (including hardware)
21.6
28.4
37.4
48.0
64.
Top 11 IT Hubs in India

Ranking City Description
Bangalore
Popularly known as the capital of the Silicon Valley of India is currently leading in Information Technology Industries in India.
Chennai
It is the Second largest exporter of Software next to Bangalore. It has the largest operations for Indias top software
company TCS, Infosys ( has worlds largest development center with 25,000 employers in Mahindra world city at
Maraimalainagar, and many centers in IT corridor), and other software companies like Wipro, CTS, Patni, L&T infotech and many companies have major operations in IT
corridor, Ambattur and other places in Chennai
Hyderabad
Hyderabad
called
as
Cyberabad,
which
has
good infrastructure and good government support is also a good technology base in India. The Government of AP Has built a separate township for IT Industry called the HITEC City. [20]
Pune
Pune, a major industrial point in India.
Coimbatore
It is the Manchester of South India. Among major metro-markets Coimbatore(up 31% ) MAY 11(Bangalore showed the slowest rate of annual growth at 4 percent driven by reduced demand in the BPO/ITES sector),It Become an Upcoming Major IT hub of
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India
NCR
The
National
Capital
Region
of
India
comprising Delhi, Gurgaon, Faridabad, Noida, Greater Noida and Ghaziabadare having ambitious projects and are trying to do every possible thing for this purpose.
Mumbai
Popularly known as the commercial, entertainment, financial capital of India, This is one city that has seen tremendous growth in IT and BPO industry, it recorded 63% growth in 2008. TCS, Patni, LnT Infotech, I-FlexWNS and other
companies are headquartered here.
Kolkata
Kolkata is a major IT hub in eastern India. All major IT companies are present here. The city has tremendous potential for growth in this sector with upcoming areas like Rajarhat.
Trivandrum
Famously known as "Gateway of South India".Trivandrum, the capital of kerala is a green metropolis and tier I city. GOK provides a good platform for IT devolopment in the city with India's largest IT park Technopark and
dedicatedTechnocity SEZs.
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Jaipur
This rapidly growing industrial hub houses a lot of IT/ITES and BPO giants. Genpact, Connexions IT services, Deutsche Bank and EXL BPO, Infosys, Tech Mahindra, and Wipro are here. There are plans to build the largest IT SEZ in India by Mahindra under the Mahindra World City.
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Bhubaneshwar Fast growing center of IT/IT-enabled services, BPO & KPO.
*http://en.wikipedia.org/wiki/Information_technology_in_India
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SWOT Analysis of Indian IT Industry

Strengths
High Quality & Price Performance: Quality is the hallmark of Indian I.T. software and, services. ISO 9000 certification and SEI Level 5 are the order of the day. High quality knowledge workers and attractive price performance have been and will continue to be a key component of India's value proposition.
Large Pool of Knowledge Workers: The basic raw material for any software development activity or a dotcom start up is the availability of quality knowledge workers. India's main competitive advantage is its abundant, high-quality and cost effective human resources. Currently, India trains more than 73,000 professionals a year and has around 80,000 people working in the software and services sector. This is the second largest I.T. work force in the world. Recently, the Government of India has committed to providing computer education in every school by year 2003.
State-of-the-art Technologies: A majority of Indian software companies use stateof-the-art technologies, including the latest in client-networking, E-commerce, Internet, ASP, CASE tools, communication software, ATM, protocols, GUI etc.
Flexibility and Adaptability: Indian software professionals easily adapt themselves to new technologies. In the software industry, where technological obsolescence is the order of the day, flexibility to adapt to new technologies a major strength
Reliability: Software programmers from India are able to provide expertise for all or large projects with dollar savings. The motto is ultimate adherence delivery schedules and customer satisfaction
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Off-shore Development through Datacom links: Off-shore software development in India especially through high-speed datacom (satellite links), provides immense cost and time saving.
Large Projects: Indian companies increasingly large numbers are demonstrating their ability to handle large projects (more than 500-700 man- ears), including turnkey projects.
High Growth: Software exports as well as the domestic demand in the last few years has been consistently growing at annual growth rate of about 50 percent.
Engineering Base: A strong base of national institutes, engineering college and universities has laid a strong foundation of education in engineering skills amongst Indian software professionals. The IITs (Indian Institute of Information Technology) in various cities are the new institutions to join the bandwagon.
Mathematical and Logic Expertise: Indias success in providing efficient software solutions can be also attributed to the mathematical and logical ability Indians.
High Aspirations: The Indian IT software and services industry has set itself higher aspirations and goals. Th recent aspiration is to reach annual revenues of U.S.$ 87 billion by 2008 (from a level of U.S.$3.9 billion during 1998 99), achieve 100 percent literacy, more, employment and entrepreneurship opportunities.
Indians in Silicon Valley: As per a recent survey, 23 of the Fortune 500 company CEOs are of Indian origin. It has been reported that a business plan of a dotcom company in Silicon valley, U.S.A. receives higher priority if an Indian name associated with it. The successful India in Silicon Valley has organise themselves under the Indus Entrepreneurs Group (TiE).
Government Encouragement: Since 1999 the Government of India has accorded thrust area status to the software sector. The Government has amended the Copyright
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Law to make it one of the toughest in the world; eliminated import duty on computer software; exempted profits derived from software exports from Income Tax etc. The Government of India has also set up innovative scheme like Software Technology Parks, etc., for promoting software exports.
Infrastructure: A growing number of State Governments and cities are building hitech buildings and habitats to accommodate the ever increasing numbers of software companies and enterprises. These are in the form of intelligent habitats and buildings and include infrastructural support like high- class value-added data communication services, captive power, recreational facilities, etc. They incorporate state-of- art facilities viz. plug-and-play features. This is assisting companies to quickly set up their software operations in India.
Global Research & Development: More and more multinationals are setting up their global R&D units in India, recognising the immense power of local talent.
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Weaknesses:
Lack of Package Orientation: Although, a few companies have started making shrink-wrapped software packages, the industry as a whole is still not oriented towards development of world class 'shrink-wrapped' software packages. Thus, the industry is not able to take advantage of a multiplier effect for growth in revenues.
Lack of Domestic Computerization: Lack of adequate computerization has led to a relatively weak domestic software market. Even, the PC penetration rate is very low.
Lack of Internet Penetration: With low penetration of PCs, it is obvious that Internet penetration is also poor. At the end of the year 1999, India could only boast of 6,10,000 Internet connections with about 2.1 million users. The recently announced Internet Service Provider policy is expected to improve the situation.
Original Technology: The Indian software industry possesses the expertise to absorb and use the latest technology. However, barring a few exceptions, it has still not produced enough original technology breakthroughs. Succinctly put, the industry has not created original operating systems or new computer languages and technologies, which could be used globally.
Mission Critical Real Time Operations: Some of the leading companies in India have handled software development for mission critical real time operations. However, the industry as a whole does not have much experience in this field.
Project Management Skills: As the Indian software industry has been growing at a fast rate, most of the project managers are becoming entrepreneurs, thus creating a gap in demand and supply of project management skills.
Venture Capital: In building a robust venture creation process, India still faces few constraints. To build a prolific venture community, India needs to focus on boosting
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all stages of venture creation process and have simplified procedures so that the domestic Venture Capital movement can flourish and overseas Venture Capital funds can be attracted.
Localization: With the exception of isolated cases, not much exists in providing software applications in innumerable local languages. Thus, computer penetration in India is restricted to merely the English speaking population.
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Opportunities:
Global Market: The market is large and rapidly changing-from a mix of legacy client server to web / package-based services. Market openings are emerging across I.T. services, software products, I.T. enabled services and E-businesses, and creating a number of new opportunities for Indian companies.
Domestic Demand: The corporate, government and consumer sector of the Indian domestic market offers a U.S.$ 18 billion opportunity by 2008 to software and services companies.
Outsourcing: The global outsourcing business was worth U.S.$ 77 billion in 1997 and has been growing at the rate of 15-18 percent per annum. A recent survey indicates that by 2002, more than 59 percent of the Fortune 1000 companies and other multinationals will outsource some part of their application development and maintenance activities. India can gain and corner a greater marketplace.
E-Commerce/E-Business: India not only has a huge opportunity to service this market but also has a unique opportunity to address the needs of the NRI community around the world.
Overseas Listings: India today commands a very high respect among investors in India and overseas. Almost all major overseas stock exchanges -are keen for Indian software companies to list themselves on their respective exchanges. This is a major opportunity for the Indian software industry to attract the requisite investments.
Internet Service Provider (ISP) Policy: The recent permission to allow private ISP's operate in India and set up their own gateways will unprecedented Internet proliferation throughout India.
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Threats:
Government Interference: In the past decade, the Government and industry have worked very well together in India for the success of the I.T. software and services industry. Now the Government's role needs to be increasingly directed towards providing suitable infrastructure and continuing its role in the simplification of policies. Any further plans for Government control, restrictions or undue interference could well pose a threat to the industry.
Telecom Infrastructure: The immediate need of the hour in India is to have a world class telecom infrastructure at globally competitive tariffs. The Department of Telecommunications has taken a number of initiatives including the National Telecommunication Backbone, National Internet Backbone, and plans for providing high bandwidth Internet connectivity to remote corners of India. However, Government monopoly, lack of speed and adherence to archaic telecommunication rules and regulations can prove to be a threat to the industry.
Lack of Speed: The world is moving at the speed of Internet. The decision- making and time taken for implementation in India needs to be at a much faster pace so that the Indian I.T. software and services industry does not lose any opportunities.
Infrastructure: Although, the software industry is growing at a phenomenal rate, many other sectors in India have not yet been able to keep pace with it. Lately, almost all major cities are building hi-tech buildings to house the software industry. These buildings have state-of-art infrastructure, data communication facilities, captive power etc. But, lack of power, highways, housing and international airports is some cities has become a major constraint.
Cost: Rising cost of infrastructure, basic amenities and salaries can pose a threat if not adequately balanced with value addition.
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Protectionism by Export Destinations: Many countries in North America and Western Europe are creating protective and non-tariff trade barriers, especially with regard to the movement of skilled manpower. Visa issues and non-tariff trade barrier may prove to be a threat. India should insist for removal of non-trade tariff barriers at WTO.
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COMPANY PROFILE
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Company Profile
Focused On What Really Matters
Unisys partners with businesses and governments to improve the operational efficiencies of their mission-critical environments. We manage data centers, modernize critical applications, and support the end users of some of the largest public and private entities on earth, while keeping everything safe and secure. We combine expertise in:

Consulting Systems integration Outsourcing Infrastructure Server technology
To focus on four areas of market demand, client need, and where we have the greatest strength:

Security Data Center Transformation and Outsourcing End User Outsourcing and Support Services Application Modernization and Outsourcing
Unisys VISION
Enabling our clients to do MORE with LESS
34
Management Team
J. Edward Coleman Chairman & CEO J. Edward Coleman was named chief executive officer of Unisys Corporation and appointed chairman of the Board of Directors effective October 7, 2008. Prior to joining Unisys, Ed was CEO of Gateway, Inc., where he successfully restructured the company through a series of strategic initiatives and tightly focused the business on its core markets, culminating in its acquisition by Acer Inc.
Patricia A. Bradford SVP, Worldwide Human Resources Patricia A. Bradford is a senior vice president of the corporation and has served as vice president, Worldwide Human Resources since January 1, 2005.
Dominick Cavuoto SVP / President, TCIS / President, WW Strategic Services Dominick Cavuoto was elected a senior vice president by the Board of Directors in February 2009. Currently Dominick serves as president of Technology, Consulting
35
and Integration Solutions (TCIS) organization. In this role he has overall management responsibility for the TCIS business, which provides systems integration, consulting and technology products and services to clients worldwide.
Ted Davies SVP / President, Federal Systems Edward Ted Davies is president of Federal Systems, which delivers a broad range of services and solutions to U.S. government clients, including consulting, systems integration, managed services and outsourcing. In this role, Ted will continue to drive the transformation of Federal Systems into one of the leaders in the highly competitive Federal marketplace.
Ron Frankenfield SVP / President, Global Outsourcing & Infrastructure Services Ron Frankenfield was elected a senior vice president by the Board of Directors in December 2010. Currently Ron serves as president of Global Outsourcing and Infrastructure Services with responsibility for driving profitable growth in the company's outsourcing and infrastructure services businesses.
36
Janet B. Haugen SVP & Chief Financial Officer Janet Brutschea Haugen was elected a corporate senior vice president and Chief Financial Officer in July 2000. In that role, she is responsible for executive management and oversight of the financial, information technology and procurement operations of the corporation.
Suresh Mathews SVP & Chief Information Officer Suresh Mathews was named a senior vice president and appointed Chief Information Officer by the Board of Directors in February 2009.
M. Lazane Smith SVP, Corporate Development M. Lazane Smith was named senior vice president, Corporate Development, by the Board of Directors in March 2009. In this role, Lazane is responsible for the evaluation and potential divestiture of non-core assets as well as for rationalizing Unisys geographic presence.
37
Nancy S. Sundheim SVP, General Counsel & Secretary Nancy Straus Sundheim was elected senior vice president and general counsel of Unisys in 2001. Nancy has been an officer of the company since 1999.
Scott A. Battersby VP & Treasurer Scott A. Battersby was elected corporate vice president and corporate treasurer by the Board of Directors in October 2000. Scott provides overall treasury leadership with worldwide responsibility for cash management, risk management, capital markets, as well as investment banking and rating agency relationships.
Scott W. Hurley VP & Corporate Controller Scott W. Hurley was named corporate vice president and corporate controller by the Board of Directors in February 2008. In this role he is responsible for global accounting operations, corporate accounting and reporting, and corporate operations analysis.
38
Company History
Unisys A History of Excellence The 138-year history of Unisys is one of reliable, technically excellent, tenacious people people helping businesses and governments protect their assets and apply information technology to achieve new levels of competitiveness and success. 2010 - Unisys debuted secure partitioning (s-ParTM), a Unisys-developed virtualization technology for Intel processor-based ClearPath servers. This capability enables ClearPath users to make more efficient use of special-purpose processors called specialty engines to streamline resource management and speed up system response.
Unisys launched the Unisys Hosted Secure Private Cloud Solution. Managed in a Unisys services center, this solution gives clients the primary benefits of both provider-hosted clouds and private clouds: respectively, fast access to IT resources without purchasing additional infrastructure, and greater control over critical business assets. 2009 Unisys announces new, focused strategy building on the companys strengths in the growing markets of security, data center transformation and outsourcing, end user outsourcing and support services, and application modernization. Building on the companys new strategy, Unisys refreshes its solution portfolio with innovative new services and technologies including Converged Remote Infrastructure Management, Smart On-site, and a range of new ClearPath enhancements. Unisys completes security certification for multi-client outsourcing centers where 14 centers worldwide help outsourcing clients maintain stringent security for business-critical information while lowering operational costs. 2008 Unisys helps Beijing Airport prepare for the 2008 Olympic Games by serving as the master systems integrator for a brand new Terminal 3 to handle soaring traffic.
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2007 Unisys opens a data center with innovative green design from energy-efficient servers to restoration of prairie lands. The revamped outsourcing facility cuts carbon footprint and promotes sustainability. The Unisys Security Index goes global. The Unisys Security Index is an ongoing global measure of consumer opinion on various issues related to national, personal, financial and Internet security. 2006 Unisys develops its breakthrough Unisys Security Index to provide a snapshot of consumers sense of security in four areas national, personal, financial and Internet security. ES7000/one Enterprise Server gives clients a foundation for achieving a Real-Time Enterprise. Based on Intel Xeon MP and Itanium 2 technology, the ES7000/one lets enterprises run Windows and Linux in their data centers. 2004 3D Blueprinting is introduced a new way of seeing the inner workings of an organization that makes predicting the outcome of change more a matter of analysis than of guesswork. 2001 Customers are entering into long-term contracts with Unisys, resulting in outsourcing business with organizations such as Lloyds TSB, Northwest Airlines, Air Canada, California State University Systems, BMW Bank, HSBC, and GE Capital Bank. 2000 Unisys begins shipping ES7000 servers the first in the market to take advantage of Windows 2000 Datacenter Server's support for 32-processor scalability. We launched iPSL, Intelligent Processing Solutions Limited, positioning the company as one of the major providers of outsourced financial services in the world. 1998 Unisys launches initiative to bring enterprise-class capabilities to Windows NT environments. As part of this plan, we announced Cellular Multi-Processing (CMP), which will bring such enterprise-class capabilities as high-speed I/O, partitioning, and cross-bar architecture to Intel-based Windows NT servers. 1997 Unisys Windows NT servers lead industry in price/performance.
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1995 Unisys introduces ClearPath Heterogeneous Multi-Processing (HMP), enabling customers to integrate A Series and 2200 Series applications and databases with UnixWare and Windows NT applications and databases on a single platform. 1994 Services and solutions become the company's single largest business. 1993 Unisys introduces 2200/500, the first mainframe based on complementary metal oxide semiconductor (CMOS) technology. 1992 Unisys forms unit to deliver IT services. 1989 Unisys introduces Micro A, the first desktop, single-chip mainframe. 1986 Sperry and Burroughs merge to form Unisys Corporation. Sperry introduces 2200 Series, forerunner of the current ClearPath HMP IX system. 1984 Burroughs introduces A Series, forerunner of the current ClearPath HMP NX system. 1980 Burroughs golf scoring service first introduced at the 109th Open Championship Muirfield, Scotland. 1976 Sperry introduces first cache memory disk subsystem. 1965 Sperry introduces the 1108, the first multiprocessor computer. 1961 Burroughs introduces the B5000 Series, the first dual-processor and virtual memory computer. 1960 Sperry introduces the 1100 Series, forerunner of the 2200 Series. 1959 Burroughs pioneers use of magnetic ink character recognition (MICR). 1955 Sperry and Remington Rand merge to form Sperry Rand. 1953 Burroughs introduces first 10-key adding machine. Remington Rand introduces UNIVAC 1103, the first commercial use of random access memory (RAM).
41
1952 UNIVAC makes history by predicting the election of Dwight D. Eisenhower as U.S. president before polls close. 1951 Remington Rand delivers UNIVAC computer to the U.S. Census Bureau. 1950 Remington Rand acquires Eckert-Mauchly Computer Corp. 1949 Remington Rand produces 409, the worlds first business computer. The 409 was later sold as the UNIVAC 60 and 120 and was the first computer used by the Internal Revenue Service and the first computer installed in Japan. 1946 ENIAC, the world's first large-scale, general-purpose digital computer, developed at the University of Pennsylvania by J. Presper Eckert and John Mauchly. 1933 Sperry Corp. formed. 1930 Working closely with Lt. James Doolittle, Sperry Gyroscope engineers developed the artificial horizon and the aircraft directional gyro which quickly found their way aboard airmail planes and the aircraft of the fledgling commercial airlines. TWA was the first commercial buyer of these two products. 1928 Burroughs ships its one millionth adding machine. 1927 Remington Typewriter and Rand Kardex merge to form Remington Rand. 1925 Burroughs introduces first portable adding machine, weighing 20 pounds. Remington Typewriter introduces America's first electric typewriter. 1923 Burroughs introduces direct multiplication billing machine. 1911 Burroughs introduces first adding-subtracting machine. 1910 Sperry Gyroscope Co. founded to manufacture and sell navigational equipment. 1909 Remington Typewriter Co. introduces first "noiseless" typewriter. 1905 American Arithmometer renamed Burroughs Adding Machine Co.
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1886 American Arithmometer Co. founded to manufacture and sell first commercially viable adding and listing machine, invented by William Seward Burroughs. 1873 E. Remington & Sons introduces first commercially viable typewriter.
Unisys Around the World

Unisys is a worldwide enterprise with clients in more than 100 countries. Here you can quickly find the address and phone numbers of Unisys facilities around the globe. General Contact Numbers For faster access to the Unisys organization that can best assist you, below is a comprehensive listing of our toll-free phone numbers. General Information on Products and Services: 800-874-8647 ext 731 or 585-742-6780 ext 731 Hardware and Software Support: 800-328-0440 Unisys Direct Consumable Supplies, Printers, and Power: 800-448-1424 Education Course Catalogs and Enrollments: 800-222-0966 Corporate Financial Information: 800-986-4797 U.S. Employee and Retiree Benefits Hotline: 877-864-7972 Unisys U.S. Savings Plan: 800-600-4015 Software Orders and Distribution (U.S. only): 800-829-1313
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Strategic Alliances & Partners

Working Together to Deliver Greater Client Value At Unisys, we take great pride in the relationships weve built and maintained with other industry leaders. These alliances have allowed us to innovate, develop new technologies, and continually offer our clients the most reliable and cuttingedge IT solutions. Our Strategic Alliance program enables us to provide leading consulting, technology, and software companies with the opportunity to build, market, and sell offerings that complement Unisys solutions. Together, we create products and services that address pressing needs in specific markets and create joint development, marketing, and sales engagement models in an environment that reduces costs and mitigates risk. We offer a variety of partnership options to meet your companys specific consulting, software, content, or technology needs. The Unisys Alliance Program helps you:

Build complementary solutions through joint design and packaging Provide technical support, training, and consultant certification Market solutions through branding, awareness, and leadgeneration programs Sell solutions more effectively by providing sales tools and facilitating engagement with the Unisys sales force
Unisys offers a tiered program structure with distinct partnership categories and corresponding levels of commitment. These categories include Consulting Partners, Software and Content Partners, and Technology Partners.
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Strategic Alliances
Unisys teams up with other industry leaders to capitalize on each others strengths and develop the most reliable and secure solutions available. The alliances allow them to innovate, develop new technologies, and offer clients cutting-edge products and services. Unisys work with leading consulting, technology, and software companies allows them to address pressing needs in Financial Services, Public Sector, Communications, Transportation, and Commercial markets. These relationships help them create offerings that ensure their clients achieve exceptional performance, control costs, gain a competitive advantage, and effectively manage risk.
Unisys and BMC

In June 2011, Unisys and BMC announced a joint initiative to deliver and manage advanced cloud solutions that make clients IT infrastructure more responsive and efficient in delivering business services.
Unisys and CA Technologies

In February 2011, Unisys and CA joined forces to provide a best-in-class combination of Unisys Advisory and Consulting Services and CA Software and Delivery Solutions to help customers accelerate their journey from virtualization to the cloud.
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Unisys and Cisco

Since 1993, Unisys has been collaborating with Cisco, the worldwide leader in Internet networking and the first company to use the Internet to sell products
Unisys and Dell

For over a decade Unisys has had a relationship with Dell. As a Global Dell Services Provider, Unisys provides everything from next-day service for desktop systems to high-end support solutions for complex enterprise environments. They use their proven tools and repeatable methodologies to maintain a global service delivery network that can handle the customers most exacting standards.
Unisys and EMC

Unisys is a worldwide leader in storage services, and has a long and strong relationship with EMC, as well as many customers worldwide. Together they deliver the services and technology customers need to implement successful information lifecycle management strategies in a cost-effective way.
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Unisys and IBM

Unisys and IBM established a relationship in 2005. They partner with the IBM Software Group, the IBM Systems and Technology Group, and the IBM Lab Services organization to provide the clients solutions that create middleline operational efficiencies, reduce risk, and achieve maximum return on IT investments. Unisys uses IBM technologies to develop products and services in vertical markets.
Unisys and Intel

For more than 30 years, Unisys and Intel have worked together to provide clients with enterpriseready solutions that meet or exceed industry standards. These solutions strive to solve large, complex IT challenges, while offering their customers excellent price, superior performance, and investment protection. Unisys utilizes Intel architecture in Unisys server platforms.
Unisys and Microsoft

Unisys and Microsoft deliver secure, scalable solutions that harness the power of people and technology to ensure our customers can realize the value of enterprise visibility. We help our customers achieve total alignment of their business strategy, process, applications, and infrastructure and understand the technology influences and interactions that affect their businesses.
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Unisys and Oracle

For more than 20 years Unisys has collaborated with Oracle. Embracing the technology that originated from Siebel, PeopleSoft, BEA, Hyperion, and other members of the Oracle family, they deliver superior client value by combining the Unisys service and technology portfolio with Oracles leading enterprise software solutions.
Unisys and SAP

Since 1997, Unisys has been collaborating with SAP, a recognized leader in providing collaborative business solutions for all types of industries in every major market. Unisys offers record-breaking performance in Microsoft Windows and Linux environments, and has been an SAP Certified Platform Partner and Certified Complementary Software Partner since 1997.
Partners
Unisys is proud to have built relationships with leaders in Commerce, Communications, CRM, ERP, Finance, Supply Chain, Enterprise Content Management, Health Care, Systems and Software, Infrastructure Hardware and Software, Storage, and Security. These partnerships allow us to share talent, ideas, and resources with industry leaders, and provide the clients with the most innovative, reliable, and economical solutions on the market.
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RESEARCH METHODOLOGY
49
Research Methodology
Sources of data: The data was collected by both Primary and Secondary sources. Secondary collection was done by the information that was available on varoius websites* and primary collection was done by making phone calls to the concerned people in about 200 different colleges across the country. *list of websites used is provided in the references section
Sampling technique: The sampling technique that was selected for this particular project was Convenience sampling, because the sample data which was available on the internet was taken initially to approach the colleges.
A convenience sample is a matter of taking what you can get. It is an accidental sample. Although selection may be unguided, it probably is not random, using the correct definition of everyone in the population having an equal chance of being selected. Volunteers would constitute a convenience sample.
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ANALYSIS AND INTERPRETATION

Analysis of the responses obtained from B. Sc colleges.
51
1. Which of the following courses does your Institution/ College offer?
Result B.Sc (Mathematics, Physics, Chemistry) B.Sc (IT/Computer science/Electronics) Any other Science course (excluding life sciences), please specify Total Number of Form Results: 16
Responses 10 13 5
Percentage 62.5% 81.2% 31.2%
Graph
*Hence we see that, 62.5% of the 16 Degree colleges responded offer the first option of courses 81.2% of the 16 Degree colleges responded offer the second option of courses and 31.2% of the 16 Degree colleges responded offer courses other than mentioned above.
2. What is the tentative no. of students expected to pass out annually?(from the above mentioned courses)
Result 0-50 50-100 100-150 150-200 Above 200 (please specify the figure) Total Number of Form Results: 16
Responses 1 3 3 1 8
Percentage 6.2% 18.7% 18.7% 6.2% 50.0%
Graph
*Hence we can analyze that 50% of the responded degree colleges have more than 200 students available for placements each academic year.
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3. Would your students be willing to relocate to Bangalore or Hyderabad?
Result No If yes, please specify location & number of students Total Number of Form Results: 16
Responses 5 11
Percentage 31.2% 68.7%
Graph
*A majority of the colleges(68.7%) who responded say that their students will be available to relocate to either Bangalore or Hyderabad.
4. Would your students be available for rotational shifts?
Result Yes No
Responses 14 2
Graph
Total Number of Form Results: 16
*We see that 87.5% of the colleges responded say that their students will be available for rotational shifts.
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5. Would your students be willing to work in Tech support/ testing roles?
Result Yes No
Responses 16 0
Graph
*Hence we see that 100% students of the responded colleges will be available for Tech support and testing roles.
6. Does your Institution/ college currently have a Placement plan/ schedule in place for its students?
Result Yes No
Responses 16 0
Graph
*All the institutions responded have a placement plan/ schedule in place.
54
Analysis of the responses obtained from Engineering and M.C.A Colleges
55
1. Would your students be willing to work in Software Development/ Testing/ Tech support roles?
Result Yes No
Responses 18 1
Graph
*Among the Engineering colleges we can see that 94.7% of those colleges who responded say that their students will be happy to work in the software sector.
2. Which of the following courses does your Institution/ College offer?
Result M.C.A B.E/ B.Tech (Please specify the branches/streams available for the above said roles) Total Number of Form Results: 19
Responses 15
Percentage 78.9%
Graph
13
68.4%
*Among the colleges responded, 78.9% offer M.C.A and 68.4% offer B.E/ B.Tech courses
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3. What is the tentative no. of students expected to pass out annually?(from the above mentioned courses)
Result 0-50 50-100 100-150 150-200 Above 200 (please specify the figure) Total Number of Form Results: 19
Responses 1 3 0 0 15
Percentage 5.2% 15.7% 0.0% 0.0% 78.9%
Graph
*Hence we can see that majority of the responded colleges (78.9%) have above 200 students eligible for placements for the next academic year.
4. Would your students be willing to relocate to Bangalore or Hyderabad?
Result No If yes, please specify location & number of students Total Number of Form Results: 19
Responses 1 18
Graph
*Hence majority of the colleges (94.7%) responded say their students would be willing to relocate to Bangalore or Hyderabad.
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5. Would your students be available for rotational shifts?
Result Yes No
Responses 15 4
Graph
*From the above stats, we can see that 78.9% of the colleges that responded declare that their students will be available for rotational shifts.
6. Does your Institution/ college currently have a Placement plan/ schedule in place for its students?
Result Yes No
Responses 18 1
Graph
*18 colleges out of 19 responded claim that they have a placement plan/ schedule in place for the coming academic year.
58
Cross tabulation of responses obtained from B.Sc Colleges.
59
A) 3. Which of the following courses does your Institution/ College offer?
B) 4. What is the tentative no. of students expected to pass out annually?(from the above mentioned courses) 0-50 50100 100150 0 2 2 150200 1 0 0 Above 200 (please specify the figure) 7 8 3
B.Sc (Mathematics, Physics, Chemistry) B.Sc (IT/Computer science/Electronics) Any other Science course (excluding life sciences), please specify
1 0 0
1 3 0
60
B) 5. Would your students be willing to relocate to Bangalore or Hyderabad? No If yes, please specify location & number of students
5 4 1
5 9 4
61
B) 6. Would your students be available for rotational shifts? Yes No 1 1 1
9 12 4
62
A) 3. Which of the following courses does your B) 7. Would your students be willing to work Institution/ College offer? in Tech support/ testing roles? Yes B.Sc (Mathematics, Physics, Chemistry) B.Sc (IT/Computer science/Electronics) Any other Science course (excluding life sciences), please specify 10 13 5 No 0 0 0
63
B) 8. Does your Institution/ college currently have a Placement plan/ schedule in place for its students? Yes No 0 0 0
10 13 5
64
A) 4. What is the tentative no. of students expected to pass out annually?(from the above mentioned courses) 0-50 50-100 100-150 150-200 Above 200 (please specify the figure)
B) 3. Which of the following courses does your Institution/ College offer? B.Sc (Mathematics, Physics, Chemistry) 1 1 0 1 7 0 3 2 0 8 0 0 2 0 3 B.Sc (IT/Computer Any other Science course
science/Electronics) (excluding life sciences), please specify
65
A) 4. What is the tentative no. of students expected to pass out annually?(from the above mentioned courses)
0-50 50-100 100-150 150-200 Above 200 (please specify the figure)
1 0 0 0 4
0 3 3 1 4
66
B) 6. Would your students be available for rotational shifts? Yes 1 3 2 1 7 No 0 0 1 0 1
67
B) 7. Would your students be willing to work in Tech support/ testing roles? Yes 1 3 3 1 8 No 0 0 0 0 0
68
B) 8. Does your Institution/ college currently have a Placement plan/ schedule in place for its students? Yes 1 3 3 1 8 No 0 0 0 0 0
69
A) 5. Would your students be willing to relocate to Bangalore or Hyderabad?
B) 3. Which of the following courses does your Institution/ College offer? B.Sc (Mathematic s, Physics, Chemistry) B.Sc (IT/Computer Any other Science Total
science/Electronics) course (excluding life sciences), please specify 4 9 1 4 10 18
No If yes, please specify location & number of students Total
5 5
10
13
28
CHI SQUARE ANALYSIS: TEST OF INDEPENDENCE Null hypothesis: Students are not willing to relocate to Bangalore or Hyderabad irrespective of the course they are into.
E11= (10*10)/28= 3.57; E12= (10*13)/28=4.64; E13= (10*5)/28= 1.786 E21= (18*10)/28= 6.42; E22= (18*13)/28= 8.35; E23= (18*5)/28= 3.214
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Table of expected values: 3.57 6.42 4.64 8.35 1.786 3.214
9.996 17.984 27.98
9.99
12.99
Observed value (O) 5 4 1 5 9 4
Expected value (E) 3.57 4.64 1.786 6.42 8.35 3.214
(O-E)2/E 0.57 0.088 0.346 0.314 0.051 0.192
=(O-E) /E= 1.56

2 2
V= (r-1)(c-1) =2 For V=2,
0.05=5.99
The calculated value of
is less than the table value. The null hypothesis is accepted, hence
2
the students would not be willing to relocate to Bangalore or Hyderabad irrespective of the course offered to them.
The decision to relocate to either Bangalore or Hyderabad is independent to the type of degree course that the students have taken.
71
B) 4. What is the tentative no. of students expected to pass out annually?(from the above mentioned courses) 0-50 50100 100150 0 3 150200 0 1 Above 200 (please specify the figure) 4 4
No If yes, please specify location & number of students
1 0
0 3
72
B) 6. Would your students be available for rotational shifts? Yes No 1 1 Total 5 11
No If yes, please specify location & number of students Total
4 10
14
16
CHI SQUARE ANALYSIS: TEST OF INDEPENDENCE Null Hypothesis: The students are willing to relocate to Bangalore or Hyderabad irrespective of the shifts that they might have to work in. E11= (11*14)/16= 9.625; E12= (11*2)/16= 1.375 E21= (5*14)/16= 4.375; E22= (5*2)/16= 0.625 Table of expected values: 9.625 4.375 1.375 0.625
11 5 16
14
73
Observed value (O) 10 1 4 1
Expected value (E) 9.625 1.375 4.375 0.625
(O-E)2/E 0.0146 0.102 0.0321 0.225
=(O-E) /E= 0.3737

2 2
V= (r-1)(c-1) =1 For V=1,
0.05=3.84
is less than the table value. The null hypothesis is accepted; hence
2
the students would be willing to relocate to Bangalore or Hyderabad irrespective of the kind of shifts they might be offered to work in.
If the students will relocate to Bangalore or Hyderabad is independent to the fact that they might have to work in rotational shifts.
74
B) 7. Would your students be willing to work in Tech support/ testing roles? Yes No 0 0
5 11
75
B) 8. Does your Institution/ college currently have a Placement plan/ schedule in place for its students? Yes No 0 0
5 11
76
A) 6. Would your students be available for rotational shifts? Yes No
B) 3. Which of the following courses does your Institution/ College offer? B.Sc (Mathematics, Physics, Chemistry) B.Sc (IT/Computer Any other Science course
science/Electronics) (excluding life sciences), please specify
9 1
12 1
4 1
77
A) 6. Would your students be available for rotational shifts?
B) 4. What is the tentative no. of students expected to pass out annually?(from the above mentioned courses) 0-50 50100 100150 2 1 150200 1 0 7 1 Above 200 (please specify the figure)
Yes No
1 0
3 0
78
Yes No
4 1
10 1
79
B) 7. Would your students be willing to work in Tech support/ testing roles? Yes No 0 0
Yes No
14 2
80
Yes No
14 2
81
A) 7. Would your students be willing to work in Tech support/ testing roles? Yes No
B) 3. Which of the following courses does your Institution/ College offer? B.Sc (Mathematics, Physics, Chemistry) B.Sc (IT/Computer science/Electronics) Any other Science course (excluding life sciences), please specify 10 0 13 0 5 0
82
A) 7. Would your students be willing to work in Tech support/ testing roles?
B) 4. What is the tentative no. of students expected to pass out annually?(from the above mentioned courses) 050 50100 3 0 100150 3 0 150200 1 0 Above 200 (please specify the figure) 8 0
Yes No
1 0
83
Yes No
5 0
11 0
84
B) 6. Would your students be available for rotational shifts? Yes No 2 0
Yes No
14 0
85
Yes No
16 0
86
Cross Tabulation of responses obtained from Engineering and M.C.A Colleges.
87
A) Would your students be willing to work in Software Development/ Testing/ Tech support roles? Yes No Total
B) Which of the following courses does your Institution/ College offer? M.C.A 14 1 15 B.E/ B.Tech 13 0 13 Total 27 1 28
CHI SQUARE ANALYSIS: TEST OF INDEPENDENCE Null Hypothesis: Students are willing to work irrespective of their course.
E11= (27*15)/28= 14.46; E12= (27*13)/28= 12.54 E21= (1*15)/28= 0.54; E22= (1*13)/28= 0.464 Table of expected values: 14.46 0.54 12.54 0.464
27 1.004 28.004
15
13.004
88
Expected value (E) 14.46 12.54 0.54 0.464
(O-E)2/E 0.0146 0.0168 0.392 0.464
=(O-E) /E= 0.8874

2 2
V= (r-1)(c-1) =1 For V=1,
0.05=3.84
is less than the table value. The null hypothesis is accepted; hence
2
the students would be willing to work in the software field irrespective of their course.
The students willing to work in software roles is independent of the course (B.E/ B.Tech or M.C.A) that they have taken up.
89
A) Would your students be willing to work in Software Development/ Testing/ Tech support roles?
B) What is the tentative no. of students expected to pass out annually?(from the above mentioned courses) 050 50100 3 0 100150 0 0 150200 0 0 Above 200 (please specify the figure) 14 1
Yes No
1 0
90
A) 3. Would your students be willing to work in Software Development/ Testing/ Tech support roles? Yes No
B) 6. Would your students be willing to relocate to Bangalore or Hyderabad? No If yes, please specify location & number of students 0 1 18 0
91
A) 3. Would your students be willing to work in Software Development/ Testing/ Tech support roles? Yes No Total
B) 7. Would your students be available for rotational shifts? Yes 15 0 15 No 3 1 4 Total 18 1 19
CHI SQUARE ANALYSIS: TEST OF INDEPENDENCE. Null Hypothesis: Students are willing to work rotational shifts irrespective of the software roles that are offered to them.
E11= (18*15)/19= 14.21; E12= (18*4)/19= 3.79 E21= (1*15)/19= 0.79; E22= (1*4)/19= 0.21 Table of expected values: 14.21 0.79 3.79 0.21
18 1 19
15
92
Expected value (E) 14.21 3.79 0.79 0.21
(O-E)2/E 0.044 0.165 0.79 2.97
=(O-E) /E= 3.97

2 2
V= (r-1)(c-1) =1 For V=1,
0.05=3.84
is slightly more than the table value. The null hypothesis is
rejected, hence the students would not be willing to work in rotational shifts irrespective of the software roles offered to them. The students decisions to work in rotational shifts are dependent on the kind of software role that is offered to them.
93
A) 3. Would your students be willing to work in Software Development/ Testing/ Tech support roles? Yes No
B) 8. Does your Institution/ college currently have a Placement plan/ schedule in place for its students? Yes 17 1 No 1 0
94
B) 3. Would your students be willing to work in Software Development/ Testing/ Tech support roles? Yes No 1 0
M.C.A B.E/ B.Tech
14 13
95
B) 5. What is the tentative no. of students expected to pass out annually?(from the above mentioned courses) 050 50100 2 1 100150 0 0 150200 0 0 12 12 Above 200
M.C.A B.E/ B.Tech (Please specify the branches/streams available for the above said roles)
1 0
96
A) Which of the following courses does your Institution/ College offer?
B) Would your students be willing to relocate to Bangalore or Hyderabad? No If yes, please specify location & number of students
M.C.A available for the above said roles)
14 13
B.E/ B.Tech (Please specify the branches/streams 0
97
12 10
98
15 12
99
B) 3. Would your students be willing to work in Software Development/ Testing/ Tech support roles? Yes No 0 0 0 0 1
1 3 0 0 14
100
B) 4. Which of the following courses does your Institution/ College offer? M.C.A B.E/ B.Tech (Please specify the branches/streams available for the above said roles)
0-50 50-100 100-150 150-200
1 2 0 0
0 1 0 0 12
Above 200 (please specify the figure) 12
101
0 0 0 0 1
1 3 0 0 14
102
B) 7. Would your students be available for rotational shifts? Yes 1 3 0 0 11 No 0 0 0 0 4
103
B) 8. Does your Institution/ college currently have a Placement plan/ schedule in place for its students? Yes No 0 1 0 0 0
1 2 0 0 15
104
B) 3. Would your students be willing to work in Software Development/ Testing/ Tech support roles? Yes No 1 0
0 18
105
1 14
0 13
106
B) 5. What is the tentative no. of students expected to pass out annually?(from the above mentioned courses) 0-50 50-100 100150 150-200 Above 200 (please specify the figure) 0 0 1 14
0 1
0 3
0 0
107
0 15
108
1 17
109
A) 7. Would your students be available for rotational shifts? Yes No
B) 3. Would your students be willing to work in Software Development/ Testing/ Tech support roles? Yes 15 3 No 0 1
110
Yes No
12 3
10 3
111
B) 5. What is the tentative no. of students expected to pass out annually?(from the above mentioned courses) 0-50 50100 100150 0 0 150200 0 0 Above 200 (please specify the figure) 11 4
Yes No
1 0
3 0
112
Yes No
0 1
15 3
113
Yes No
14 4
114
Analysis and Interpretation:

The overall analysis of all the 35 responses obtained from different colleges across the country can be summarized as follows: Majority of the colleges claim that their students would be available for Working in Software roles irrespective of which college and which course they have taken up in their graduation. Relocation to Bangalore or Hyderabad, irrespective of the job profile they are offered. Working in rotational shifts irrespective of the job profile offered and the location of job. The tentative number of students available for placements each year is above 200 say over 60% of the colleges irrespective of the courses offered.
We can hence interpret that Unisys has a very potential workforce available for recruitment in India for the coming academic year and can further carry on with their plan of the tie-up with BITS Pilani, offering a Master Degree course for selected candidates.
The available database, though small, looks promising enough for a bright future as far as Unisys plans are concerned.
115
CONCLUSION AND RECOMMENDATIONS
116
Conclusion:
Unisys, being one of the leading IT-Enabled Services Company in the world, faces a problem of attrition which is slightly above the desired level. This project was an attempt to get the information about all the colleges and their students preferences, so that Unisys knows if freshers from smaller towns or lower profile technical degree holders serve the company better and for a considerably longer period of time.
The project started by the collection of the database of various B. Sc colleges across the country then eventually the database extended by incorporating the details of Engineering colleges across Karnataka and Andhra Pradesh.
Questionnaires were sent to about 655 colleges through electronic mails across the country out of which, about 450 mails actually reached the recipients. The response of the colleges was not great though. The first couple of weeks yielded only about 8 responses out of the sent lot, as I subsequently started calling up the colleges and asking them to fill the questionnaire. Few of the placement officers personal email IDs were also taken so that the mail wouldnt be missed.
About 200 reminder calls were made to urge them fill in the questionnaire and finally the responses stood at 12.
In order to get better responses and know more about colleges and their intentions, the engineering colleges across Karnataka and Andhra Pradesh were also included. A new database of about 105 engineering colleges was made and the questionnaire, with some changes to the previous questionnaire was mailed to these colleges in the latter half of the Summer Internship Program.
With the reminder mails in the last week of the SIP, finally the count of responses stood at 35, consolidated from both the B. Sc colleges list and the engineering colleges list.
The total responses (35) out of which;
117
16 responses were from the B. Sc colleges and 19 responses were from the Engineering colleges.
The overall summary of the responses on the whole suggested that the majority of the students would be willing to; Work in software development/ testing/ tech support roles. Work in rotational shifts. Relocate to Bangalore or Hyderabad. And also that the tentative number of students who would be available for placements each year is above 200.
Interestingly, among the engineering colleges, M.C.A course responses were more positive than the engineering branches.
Hence to conclude on the responses, Unisys has in hand, if not great, at least a fair amount of information about the colleges and their interests across the country. As the further actions were mentioned to us about selecting the candidates for a higher education course with BITS Pilani (the plan is still underway), I hope this project would come to some help as a stepping stone for the future ventures of recruitment in Unisys.
118
Recommendations:
The background of the project was the problem of attrition in Unisys. Though the word was not mentioned, the bottom-line problem statement was Attrition.
One major and a rather impressive method that Unisys has adopted to fight Attrition in the lower profiles is to hire students from a comparatively lower profile areas and colleges where the students who just pass out of colleges neither ask the Company for more, nor do they dare to jump companies in their initial years. For example, in the period of our SIP, there were a fair number of engineering students who were hired for the role of Customer support engineer from few remote parts of Andhra Pradesh to work in Bangalore. Interestingly most of the students who were hired turned up for the training (or joined Unisys), which was not the case with students in Bangalore engineering colleges. Students from Bangalore colleges had other offers or plans which eventually led to declining the offer.
Hence, I would recommend the following changes to suppress the attrition rate: Since low profile colleges have proved effective in Andhra Pradesh, the same method can be adopted in Karnataka also. Trying out students from remote areas in Karnataka can mean more than one benefit: Employment of students who wouldnt even have thought of working in MNCs, hence looking at students being more loyal to Unisys. Unisys can hire them at a lower cost to the company. Less usage of resources since Unisys already has the database and knows pretty much of what to expect from which part of the country.
The objective of this project is to learn how to cut down on costs and resources for recruitment, one major aspect which I can see is the amount of time that goes wasted in deciding which college or which city to hire students from. Since this survey just marks the beginning of E- survey method, more surveys like this and more persistence on the colleges to respond to the questionnaires and researches to approach the placement officers directly and not go through the college administration might be just more than helpful in choosing the right kind of the for the right requirements.
119
States like Kerala with high literacy rates and low rates of employment can be a decent option for campus placements.
More number of higher education programs can be added in contingent with the provided job profile. Since many students (especially freshers) would look for higher education along with a job, advertising the job profile with a higher education package might attract more candidates and moreover the Company can retain candidates if they can enroll themselves in the higher education programs.
120
LIMITATIONS OF THE STUDY
121
Limitations of the Study:

Since the questionnaires were sent through mail, the respondents were ignorant and very casual in their approach.
Persuasion was not possible or not very efficient which resulted in less number of responses. When compared to the number of questionnaires sent out and the responses collected, the productivity is very less.
Since not many colleges responded, an actual picture of what is happening or what is being expected by colleges in most parts of the country couldnt be determined.
Initially only B. Sc colleges were targeted where most of them did not have placements and so they were not interested to respond.
Most of the Degree colleges in rural areas of the country hardly have websites or email IDs and hence most of them were not reachable.
122
BIBLIOGRAPHY
123
https://fs16.formsite.com//printable_reports/NDY2ODI1NDk1.html https://fs16.formsite.com//printable_reports/NjU5NzkwMDk1.html http://www.doleta.gov/brg/indprof/IT_profile.cfm http://en.wikipedia.org/wiki/Information_technology_in_India http://www.unisys.com/unisys/about/companyprofile.jsp?id=201 http://www.unisys.com/unisys/about/company/teamlist.jsp?id=208&pid=201 http://www.unisys.com/unisys/about/company/history.jsp?id=209&pid=201 http://www.unisys.com/unisys/about/company/locations.jsp?id=210&pid=201 http://www.unisys.com/unisys/about/sap/alliances/index.jsp?id=212&pid=206 http://www.unisys.com/unisys/about/sap/partners/index.jsp?id=213&pid=206
124
ANNEXURE
125
UNISYS RECRUITMENT ENQUIRY FORM- 1
1. Details to be filled in by the Officer in-charge of Placements for the current year.
Placement details Name: Designation: Contact No.: E-mail ID
2. College Details Information Name of the college: Address: College Contact No.: Head of institution contact No.: College E-mail ID: Head of Institution E-mail ID: Affiliated to:
3. Would your students be willing to work in Software Development/ Testing/ Tech support roles? Yes
No
126
4. Which of the following courses does your Institution/ College offer? M.C.A B.E/ B.Tech (Please specify the branches/streams available for the above said roles)
5. What is the tentative no. of students expected to pass out annually? (from the above mentioned courses) 0-50 50-100 100-150 150-200 Above 200 (please specify the figure)
6. Would your students be willing to relocate to Bangalore or Hyderabad? No If yes, please specify location & number of students
7. Would your students be available for rotational shifts? Yes No
127
8. Does your Institution/ college currently have a Placement plan/ schedule in place for its students? Yes No If no, please mention the name, phone no. and email id of the concerned
person to contact for placements.
9. Which is the best time (month) in the academic year to approach your college for placements? *(Please ensure that this date is close enough to the end of the course so that an accurate idea of the students' performance can be drawn.) Indicates Response Required
128
UNISYS RECRUITMENT ENQUIRY FORM- 2
1. Details to be filled in by the Officer in-charge of Placements for the current year.
Placement details Name: Designation: Contact No.: E-mail ID
2. College Details Information Name of the college: Address: College Contact No.: Head of institution contact No.: College E-mail ID: Head of Institution E-mail ID: Affiliated to:
3. Would your students be willing to work in Software Development/ Testing/ Tech support roles? Yes No
129
4. Which of the following courses does your Institution/ College offer? M.C.A B.E/ B.Tech (Please specify the branches/streams available for the above said roles) 5. What is the tentative no. of students expected to pass out annually? (from the above mentioned courses) 0-50 50-100 100-150 150-200 Above 200 (please specify the figure)
6. Would your students be willing to relocate to Bangalore or Hyderabad? No If yes, please specify location & number of students
7. Would your students be available for rotational shifts? Yes No
130
8. Does your Institution/ college currently have a Placement plan/ schedule in place for its students? Yes No If no, please mention the name, phone no. and email id of the concerned person to contact
for placements.
9. Which is the best time (month) in the academic year to approach your college for placements? *(Please ensure that this date is close enough to the end of the course so that an accurate idea of the students' performance can be drawn.) Indicates Response Required
131

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"EVALUATION AND ANALYSIS OF THE EFFECTIVENESS OF E-SURVEY BASED METHOD TO RECRUIT SCIENCE STUDENTS ACROSS INDIA FOR UNISYS.

Amity Global Business School, Bangalore

Place: Bangalore Dated:

Page No. 6 8 11 34 52 54 129 134 136 138 139 142

Analysis and Interpretation

Purpose of the Research:

Need for the study:

Scope and Objective:

High Growth Industry Profile Information Technology

IT Industry, Information Technology Industry

India's domestic IT Market

Government initiative in India's domestic IT Market

Major investments in India's domestic IT Market

Future of Indian IT Industry

The Indian Information

India's IT industry (USD bn)

Engineering services, R&D and Software 2.9 products

Total IT industry (including hardware)

Top 11 IT Hubs in India

corridor, Ambattur and other places in Chennai

Pune, a major industrial point in India.

companies are headquartered here.

Bhubaneshwar Fast growing center of IT/IT-enabled services, BPO & KPO.

SWOT Analysis of Indian IT Industry

Consulting Systems integration Outsourcing Infrastructure Server technology

Unisys Around the World

Strategic Alliances & Partners

Unisys and BMC

Unisys and CA Technologies

Unisys and Cisco

Unisys and Dell

Unisys and EMC

Unisys and IBM

Unisys and Intel

Unisys and Microsoft

Unisys and Oracle

Unisys and SAP

ANALYSIS AND INTERPRETATION

1. Which of the following courses does your Institution/ College offer?

Percentage 62.5% 81.2% 31.2%

Percentage 6.2% 18.7% 18.7% 6.2% 50.0%

3. Would your students be willing to relocate to Bangalore or Hyderabad?

Percentage 31.2% 68.7%

4. Would your students be available for rotational shifts?

Percentage 87.5% 12.5%

Total Number of Form Results: 16

5. Would your students be willing to work in Tech support/ testing roles?

Percentage 100.0% 0.0%

Total Number of Form Results: 16

Percentage 100.0% 0.0%

Total Number of Form Results: 16

*All the institutions responded have a placement plan/ schedule in place.

Analysis of the responses obtained from Engineering and M.C.A Colleges

Percentage 94.7% 5.2%

Total Number of Form Results: 19

2. Which of the following courses does your Institution/ College offer?

Percentage 5.2% 15.7% 0.0% 0.0% 78.9%

4. Would your students be willing to relocate to Bangalore or Hyderabad?

Percentage 5.2% 94.7%

5. Would your students be available for rotational shifts?

Percentage 78.9% 21.0%

Total Number of Form Results: 19